Samsung SCX 5530FN User Manual

							
14.18   
Common Windows problems
Note
Refer to Microsoft Windows 98/Me/NT 4.0/2000/XP User’s Guide 
that came with your PC for furt her information on Windows error 
messages.
ConditionSuggested solutions
“File in Use” 
message appears 
during installation. Exit all software applications. Remove all 
software from the StartUp Group, then restart 
Windows. Reinstall the printer driver.
“Error Writing to 
LPTx” message 
appears. • Ensure that the cables are connected 
correctly, the machine is on.
• If bi-directional communication is not turned  on in the driver, it will also cause this 
message.
“General 
Protection Fault”, 
“Exception OE”, 
“Spool32”, or 
“Illegal Operation” 
messages appear. Close all other applications, reboot Windows 
and try printing again.
“Fail To Print”, “A 
printer timeout 
error occurred.” 
messages appear. These messages may appear during printing. 
Just keep waiting until the machine finishes 
printing. If the message appears in standby 
mode or after printing has been completed, 
check the connection and/or whether an error 
has occurred.
Common PostScript problems (SCX-5530FN only)
The following situations are PS language specific and may occur when 
several printer languages are being used.
Note
To receive a printed or screen-displayed message when PostScript 
errors occur, open the Print Options window and click the desired 
selection next to the PostScript errors section.
ProblemPossible CauseSolution
PostScript file 
cannot be 
printed. The PostScript 
driver may not be 
installed correctly. • Install the PostScript 
driver, referring to the 
Software Section.
• Print a configuration page 
and verify that the PS 
version is available for 
printing.
• If the problem persists,  contact a service 
representative.
“Limit Check 
Error” message 
appears. The print job was 
too complex.
You might need to reduce 
the complexity of the page or 
install more memory.
A PostScript 
error page 
prints. The print job may 
not be PostScript.
Make sure that the print job 
is a PostScript job. Check to 
see whether the software 
application expected a setup 
or PostScript header file to 
be sent to the machine.
The optional 
tray 2 is not 
selected in the 
driver. The printer driver 
has not been 
configured to 
recognize the 
optional tray 2. Open the PostScript driver 
properties, select the 
Device 
Settings  tab, and set the 
Tr a y 2  option of the 
Installable Options  section 
to  Installed .
When print a 
document in 
Macintosh with 
Acrobat 
Reader 6.0 or 
higher, colors 
print 
incorrectly. The resolution 
setting in the 
printer driver may 
not be matched 
with that in 
Acrobat Reader.
Make sure that the resolution 
setting in your printer driver 
matches that in Acrobat 
Reader.
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14.19   
Common Linux problems
ProblemPossible Cause and Solution
The machine does not 
print • Check if the printer driver is installed in 
your system. Open Unified Driver 
configurator and switch to the Printers 
tab in Printers configuration window to 
look at the list of available printers. Make 
sure that your machine is displayed on 
the list. If not, please, invoke Add new 
printer wizard to set up your device.
• Check if the printer is started. Open 
Printers configuration and select your 
machine on the printers list. Look at the 
description in the Selected printer pane. 
If its status contains “(stopped)” string, 
please, press the  Start button. After that 
normal operation of the printer should be 
restored. The “stopped” status might be 
activated when some problems in 
printing occurred. For instance, this 
could be an attempt to print document 
when port is claimed by a scanning 
application.
• Check if the port is not busy. Since  functional components of MFP (printer 
and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port 
is possible. To avoid possible conflicts, 
only one of them at a time is allowed to 
gain control over the device. The other 
“consumer” will encounter “device busy” 
response. You should open ports 
configuration and select the port 
assigned to your printer. In the Selected 
port pane you can see if the port is 
occupied by some other application. If 
this is the case, you should wait for 
completion of the current job or should 
press Release port button, if you are 
sure that the present owner is not 
functioning properly.
• Check if your application has special 
print option such as “-oraw”. If “-oraw” is 
specified in the command line parameter 
then remove it to print properly. For 
Gimp front-end, select “print” -> “Setup 
printer” and edit command line 
parameter in the command item.The machine does not 
appear on the 
scanners list • Check if your machine is attached to 
your computer. Make sure that it is 
connected properly via the USB port and 
is turned on.
• Check if the scanner driver for your  machine is installed in your system. 
Open Unified Driver configurator, switch 
to Scanners configuration, then press 
Drivers . Make sure that driver with a 
name corresponding to your machines 
name is listed in the window. Check if 
the port is not busy. Since functional 
components of MFP (printer and 
scanner) share the same I/O interface 
(port), the situation of simultaneous 
access of different “consumer” 
application to the same port is possible. 
To avoid possible conflicts, only one of 
them at a time is allowed to gain control 
over the device. The other “consumer” 
will encounter “device busy” response. 
This can usually happen while starting 
scan procedure, and appropriate 
message box appears.
• To identify the source of the problem, 
you should open ports configuration and 
select the port assigned to your scanner. 
ports symbol /dev/mfp0 corresponds to 
LP:0 designation displayed in the 
scanners’ options, /dev/mfp1 relates to 
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth 
sequentially. In the Selected port pane 
you can see if the port is occupied by 
some other application. If this is the 
case, you should wait for completion of 
the current job or should press Release 
port button, if you are sure that the 
present ports owner is not functioning 
properly.
ProblemPossible Cause and Solution
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14.20   
The machine does not 
scan • Check if a document is loaded into the 
machine.
• Check if your machine is connected to  the computer. Make sure if it is 
connected properly if I/O error is 
reported while scanning.
• Check if the port is not busy. Since 
functional components of MFP (printer 
and scanner) share the same I/O 
interface (port), the situation of 
simultaneous access of different 
“consumer” application to the same port 
is possible. To avoid possible conflicts, 
only one of them at a time is allowed to 
gain control over the device. The other 
“consumer” will encounter “device busy” 
response. This can usually happen while 
starting scan procedure, and appropriate 
message box will be displayed.
To identify the source of the problem, 
you should open ports configuration and 
select the port assigned to your scanner. 
port’s symbol /dev/mfp0 corresponds to 
LP:0 designation displayed in the 
scanners’ options, /dev/mfp1 relates to 
LP:1 and so on. USB ports start at /dev/
mfp4, so scanner on USB:0 relates to /
dev/mfp4 respectively and so forth 
sequentially. In the Selected port pane 
you can see if the port is occupied by 
some other application. If this is the 
case, you should wait for completion of 
the current job or should press Release 
port button, if you are sure that the 
present port’s owner is not functioning 
properly.
I cannot scan via Gimp 
Front-end. • Check if Gimp Front-end has 
“Xsane: Device dialog.” on the “Acquire” 
menu. If not, you should install Xsane 
plug-in for Gimp on the your computer. 
You can find Xsane plug-in package for 
Gimp on Linux distribution CD or Gimp 
home page. For the detail information, 
refer to the Help for Linux distribution CD 
or Gimp Front-end application. 
If you wish to use other kind of scan 
application, refer to the Help for 
application.
ProblemPossible Cause and Solution
Common Macintosh problems  (SCX-5530FN only)
I encounter error 
“Cannot open port 
device file” when 
printing a document.Please avoid changing print job 
parameters (via LPR GUI, for example) 
while a print job is in progress. Known 
versions of CUPS server break the print 
job whenever print options are changed 
and then try to restart the job from the 
beginning. Since Unified Linux Driver locks 
port while printing, the abrupt termination 
of the driver keeps the port locked and 
therefore unavailable for subsequent print 
jobs. If this situation occurred, please, try 
to release the port. 
ProblemSuggested solutions
The document has 
printed, but the print job 
has not disappeared from 
the spooler in 
Mac OS 10.3.2. Update your Mac OS to OS 10.3.3. or 
higher.
ProblemPossible Cause and Solution
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15.1   
15 Installing accessories
Your machine is a full-featured one that has been optimized to meet most 
of your printing needs. Recognizing that each user may have different 
requirements, however, Samsung makes several accessories available 
to enhance your machine’s capabilities.
This chapter includes:
• Precautions when installing accessories
• Installing a memory DIMM
Precautions when installing accessories
Disconnect the power cord
Never remove the control board cover while the power is being supplied.
To avoid the possibility of an electrical shock, always disconnect the 
power cord when installing or removing ANY internal or external 
accessories.
Discharge static electricity
The control board and internal accessories (network interface card or 
memory DIMM) are sensitive to static electricity. Before installing or 
removing an internal accessories, discharge static electricity from your 
body by touching something metal, such as the metal back plate on any 
device plugged into a grounded power source. If you walk round before 
finishing installation, discharge any static electricity once again.
Installing a memory DIMM
Your machine has a dual in-line memory module (DIMM) slot. Use this 
DIMM slot to install additional memory.
The SCX-5330N has 64 MB of memory and the SCX-5530FN has 96 MB 
of memory. Both can be expanded to 320 MB. However, SCX-5530FN 
users must remove the preinstalled memory DIMM before upgrading the 
memory. 
For order information for optional memory DIMMs, see page 12.1.
1 Turn the machine off and unplug all cables from the machine. 2
Grasp the control board cover and slide toward you to open it.
3 Completely open the latch on each side of the DIMM slot. If you are 
using an SCX-5530FN, remove the preinstalled memory DIMM.
4 Take out a new memory DIMM from the plastic bag.
5 Holding the memory DIMM by the edges, align the notches on the 
memory DIMM with the grooves on the memory DIMM slot.
Note
The notches and grooves illustrated above may not match 
those on an actual DIMM and the slot.
1control board cover
1
1latch
2memory DIMM
1
2
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15.2   
6 Push the DIMM straight into the DIMM slot until it snaps into place. 
Make sure the latches fit over the notches located on either side of 
the DIMM.
7 Replace the control board cover. 
8 Reconnect the power cord and printer cable, and turn the machine 
on.Activating the added memory in the PS printer 
properties
 (SCX-5530FN only)
After installing the memory DIMM, you need to select it in the printer 
properties of the PostScript printer driver so that you can use it.
1 Make sure that the PostScript printer driver is installed on your 
computer. For details about installing the PS printer driver, see the 
Software Section .
2 Click the Windows  Start menu.
3 For Windows 98/Me/NT 4.0/2000, select  Settings and then 
Printers .
For Windows XP, select  Printers and Faxes.
4 Select the  Samsung SCX-5x30 Series  PS printer.
5 Click the right mouse button on the machine icon and select 
Properties .
6 For Windows 98/Me, select  Device Options.
For Windows NT 4.0/2000/XP, select  Device Settings.
7 Select the amount of memory you installed from  Printer Memory in 
the  Installable Options  section.
For Windows 98, select  Installable Options  VMOption   
change setting for:VMOption   change memory .
8 Click  OK.
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16.1   
16 Specifications
This chapter includes:
• General specifications
• Scanner and copier specifications
• Printer specifications
• Facsimile specifications (SCX-5530FN only)
General specifications
ItemDescription
ADF
Up to 50 sheets (75 g/m2)
ADF document size 
Width: 142 to 216 mm
Length: 148 to 356 mm
Paper input capacity
Tray 1/2: 250 multi-pages for plain paper 
(75 g/m2)
Multi-purpose tray: 50 pages for plain paper, 
5 pages for card stock, labels, 
transparencies, and envelopes 
(60 to 163 g/m
2)
Paper output 
capacity
Output tray: 150 sheets (face down)
Rear cover: 1 sheet (face up)
Consumables
1-piece toner cartridge system
Power rating
110 - 127 VAC, 50/60 Hz, 6.4 A 
220 - 240 VAC, 50/60 Hz, 3.2 A 
Power consumption
Average: Less than 520 W
Power save mode: Less than 20 W
Noise level
aStandby mode: Less than 39 dBA
Printing: Less than 54 dBA
Copying mode: Less than 55 dBA
Warm up: Less than 49 dBA
Warm-up time
Less than 20 seconds (from sleep mode)
Operating 
environment
Temperature: 10 °C to 32 °C
Humidity: 20% to 80% RH
Display
16 characters x 2 lines
Toner cartridge life
b4,000 or 8,000 pages at ISO 19752 5% 
coverage
Memory
SCX-5330N: 64 MB (max. 320 MB)
SCX-5530FN: 96 MB (max. 320 MB)
Printer specifications
External dimension 
(W x D x H)466 x 435.4 x 458 mm 
(18.3 x 17.1 x 18 in)
Weight (including 
consumables) 
SCX-5330N : 18.1 Kg (39.9 lb)
SCX-5530FN : 18.9 Kg (41.6 lb)
Package weight
Paper: 2.8 Kg (6.17 lb)
Plastic: 0.7 Kg (1.54 lb)
Duty cycle 
Monthly print: Up to 25,000 pages
a. Sound Pressure Level, ISO 7779
b. The number of pages may be affected by operating environment, printing  interval, media type, and media size.
ItemDescription
Printing method
Laser Beam Printing
Printing speed
a
a. Print speed will be affected by operating system used, computing performance,  application software, connecting method, media type, media size, and job 
complexity.
Up to 28 ppm in A4 (30 ppm in Letter)
Duplex printing 
speed
b
b. SCX-5530FN only
Up to 19 ipm in A4 (21 ipm in Letter)
First print out time
8,5 seconds (from ready)
Print resolution
Up to 1,200 x 1,200 dpi effective output
Printer language
PCL 6, PS 3 (SCX-5530FN only)
OS Compatibility
c
c. Please visit  www.samsungprinter.com to download the latest software version.
Windows 98/Me/NT 4.0/2000/XP/2003
Various Linux OS (USB only)
Macintosh 10.3 ~ 10.4 (SCX-5530FN only)
Interface
IEEE 1284 Parallel
High Speed USB 2.0
Ethernet 10/100 Base TX (Embedded type)
ItemDescription
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16.2   
Scanner and copier specifications
ItemDescription
Compatibility
TWAIN standard / WIA standard
Scanning method
ADF and Flat-bed Color CCD (Charge 
Coupled Device) module 
Resolution
Optical: 600 x 1,200 dpi (mono and color)
Enhanced: 4,800 x 4,800 dpi
Effective scanning 
length
Scanner glass: 297 mm
ADF: 356 mm
Effective scanning 
width
Max 208 mm
Color bit depth
24 bit
Mono bit depth
1 bit for Black & White mode
8 bit for Gray mode
Copy speed
a
a. Copy Speed is based on Single Document Multiple Copy.
Up to 28 ppm in A4 (30 ppm in Letter)
Copy resolution
Scan: up to 600 x 300 (text, text/photo) up to 600 x 600 (photo using platen)
up to 600 x 300 (photo using ADF)
Print: up to 600 x 600 (text, text/photo, photo)
Zoom rate
Scanner glass: 25 to 400%
ADF: 25 to 100%
Multiple copies
1 to 99 pages
Grayscale
256 levels
Facsimile specifications  (SCX-5530FN only)
ItemDescription
Compatibility
ITU-T Group 3
Applicable line
Public Switched Telephone Network (PSTN) 
or behind PABX
Data coding
MH/MR/MMR/JPEG/ECM (Error Correction 
Mode)
Modem speed
33,6 Kbps
Transmission 
speed
Approx. 3 seconds/pagea
a. Transmission time applies to memory transmission of text data with ECM  compression using only ITU-T No.1 Chart.
Maximum 
document lengthScanner glass: 297 mm
Automatic document glass: 356 mm
Resolution
Standard: 203 x 98 dpi
Fine: 203 x 196 dpi
Super Fine: 300 x 300 dpi
Photo: 203 x 196 dpi
Color: 200 x 200 dpi
Memory
6 MB
Halftone 
256 levels
Auto dialer
Speed dialing (up to 240 numbers)
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1  
INDEX
Numerics
2/4-up, special copy  6.2
A
accessoriesinstalling memory DIMM
  15.1
order information
  12.1
Address Book, use
  8.5
ADF
  1.2
ADF rubber pad, replace
  13.7
ADF, load
  5.1
alarm sound
  2.3
Ans/Fax mode, receiving mode
  9.4
B
background image, erase  6.4
C
characters, enter  2.3
cleaning drum
  13.5
inside
  13.2
LSU
  13.3
outside
  13.2
scan unit
  13.3
clock mode
  2.2
clone, special copy
  6.4
collation, special copy
  6.2
component location
  1.2
control panel
  1.3
copying 2/4-up
  6.2
collation
  6.2
default setting, change
  6.2
erasing background
  6.4
ID card copy
  6.3
poster
  6.3
time out, set
  6.4
D
date and time, set  2.2
default mode, change
  2.2
delayed fax
  9.7
DIMM, install
  15.1
display language, change
  2.2
DRPD (Distinctive Ring Pattern Detection)
  
9.4
drum, clean
  13.5
E
Erasing background, special copy  6.4
error messages
  14.7
F
fax header, set  9.1
Fax mode, receiving mode
  9.4
fax number, set
  9.1
faxing default settings, change
  10.2
delayed faxes
  9.7
fax setup
  10.1
forwarding faxes
  9.8
Multiple Send faxes
  9.6
original settings
  9.1
priority faxes
  9.7
receiving faxes
  9.3
sending faxes
  9.2
forwarding faxes
  9.8
G
Group dial numbers, set  10.3
H
high altitude  14.15
I
ID card, special copy  6.3 installing accessories
memory
  15.1
J
jam, cleardocument
  14.1
paper
  14.2
job timeout, set
  2.4
K
key sound  2.3
L
Linux problems  14.19
loading originals ADF
  5.1
scanner glass
  5.1
loading paper multi-purpose tray
  5.7
tray 1/optional tray2
  5.5
M
machine ID, set  9.1
Macintosh problems
  14.20
memory DIMM, install
  15.1
memory, clear
  13.2
Multiple Sned faxes
  9.6
multi-purpose tray
  5.7
N
network scan scanning
  8.3
timeout, set
  8.4
Network Scan program
adding scanners
  8.2
problems
  14.17
network setup
EtherTalk
  4.2
IPX frame types
  4.2
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2  
operating systems  4.1
TCP/IP
  4.1
new toner notification, send
  13.6
n-up (multiple pages per sheet) copying
  6.2
O
originalsjam, clear
  14.1
loading
  5.1
output location, select
  5.8
output tray
  5.8
P
paper guidelines  5.4
paper jam, clear duplex area
  14.5
fuser area or around toner cartridge
  
14.3
multi-purpose tray
  14.3
optional tray 2
  14.3
paper exit area
  14.4
tray 1
  14.2
paper level indicator
  5.5
paper load multi-purpose tray
  5.7
tray 1/optional tray 2
  5.5
paper size setting
  5.8
specifications
  5.3
paper tray, set copy
  6.1
fax
  9.3
paper type setting
  5.8
specifications
  5.3
Phone Book group dial numbers
  10.3
speed buttons
  10.2
speed dial numbers
  10.3
poster, special copy
  6.3
PostScript problems
  14.18
power save mode
  2.4
printing
reports
  13.1
USB memory
  11.2
priority fax
  9.7
problem, solve copying
  14.15
error messages
  14.7
faxing
  14.17
Linux
  14.19
Macintosh
  14.20 Network Scan
  14.17
paper feeding
  14.11
PostScript errors
  14.18
printing
  14.11
scanning
  14.16
Windows
  14.18
R
rear cover, use  5.9
receiving a fax
in Ans/Fax mode
  9.4
in DRPD mode
  9.4
in Fax mode
  9.4
in Secure Receiving mode
  9.5
in Tel mode
  9.4
in the memory
  9.6
receiving modes
  9.3
redialing automatically
  9.3
manually
  9.3
replacement parts
  13.6
replacing
ADF rubber pad
  13.7
toner cartridge
  13.5
replacing, toner cartridge
  13.6
reports, print
  13.1
ringer
  2.3
S
scan power save mode  2.4
scanner glass cleaning
  13.3
loading documents
  5.1
scanning default setting, change
  8.5
scan settings
  8.5
to application
  8.1
to email
  8.4
to FTP server
  8.4
to network computer
  8.3
to SMB server
  8.5
USB flash memory
  11.1
secure receiving mode
  9.5
sending a fax
automatically
  9.2
manually
  9.2
sounds, set
  2.3
speaker sound
  2.3
speaker volume
  2.3
special copy features
  6.2
special print media, guidelines
  5.4
specifications facsimile
  16.2 general
  16.1
paper
  5.3
printer
  16.1
scanner and copier
  16.2
speed buttons, set
  10.2
speed dial numbers, set
  10.3
Status LED
  1.5
supplies checking life
  13.7
order information
  12.1
system requirements Macintosh
  3.3
T
Tel mode, receiving mode  9.4
toner cartridge
checking remaining toner
  13.7
cleaning
  13.5
maintaining
  13.3
redistributing
  13.4
replacing
  13.5, 13.6
toner save mode, use
  2.4
U
USB flash memory data backup
  11.3
managing
  11.3
printing
  11.2
scanning
  11.1
V
volume, adjust ringer
  2.3
speaker
  2.3
W
Windows problems  14.18
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Samsung Printer
Software section
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