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Samsung Idcs KeySet User Guide

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Page 31

VIEWING THE NEXT CALLER ID CALLIn the event that you have a call waiting or a camped-on call at your keyset,
you can press the NEXTkey to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your
keyset, press the NEXTkey. If your keyset does not have a NEXTkey, press
the CIDkey and then the NEXTsoft...

Page 32

59
INQUIRE CALLER ID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
 Press the INQUIREkey, OR
Press the CIDkey and then the INQUIREsoft key.
 Dial the trunk number.
 You may now answer the call by pressing the ANS key, OR
You may use NNDto view more information about this call, OR
You can return to the idle...

Page 33

iDCS 64 BUTTON MODULE
WITH KEYSETThe 64 button module is used when you need more programmable keys
added to your keyset. The 64 red LED’s provide visual indication of calls and
features. The extra programmable keys are used exactly like the ones on
your keyset. Make them DSS/BLF keys or feature keys. As a DSS/BLF the
size of the 64 button module allows for greater call status and faster call pro-
cessing. The 64 button module does not support executive off-hook voice
announce (OHVA) and does not have a...

Page 34

63
SVMi-4 FLOW CHART
MAILBOX MAIN MENU
1 New Messages
2 Record and Send Message
3 Saved Messages
5 Personal Greetings
6 Mailbox Administration
# Personal Services
1 and 3 - While Listening to Messages
111
23
45
67
89
99
000
###Play Messages Previous Message
Save Messages Discard Messages
Reply to Sender Call Sender
Forward a Copy Rewind 5 Secs
Pause, Resume Forward 5 Secs
Change Speed Cancel
Play Options Msg Information
Skip Messages Scan Messages✱
2 - While Recording Messages
1
2
3
6
7
77
8
9
99
0...

Page 35

65 64
2Save
Message
1Save Msgs11Previous Msgs
5Call Sender55Deliver Fax Copy
3Discard
Messages
4Reply to
Sender6Forward
a Copy
✱Cancel
Executary
0
00Play Options
Msg Information
#
##Skip Messages
Scan Messages
8Pause,
Resume
9Forward 5 Secs
Change Speed99 7Rewind 5 Secs77Change Volume
While Listening
to Messages1&3
2Stop
Recording,
Append3Discard
Rerecord
4Delivery
Options6SEND,
then Copy
✱Cancel
Executary
8Pause,
Resume
7
77Rewind 5 Secs
Change Volume
While Recording Messages2
9Forward 5 Secs99Change...

Page 36

67
0PLAY OPTIONS
✱EXIT TO AUTO ATTENDANT
#PERSONAL SERVICES1
or   
3
LISTENING TO OLD OR NEW MESSAGES1Play / replay the message you just heard.
11Play the previous message.
2Save the message you just heard and listen to the next message.
3Delete the message you just heard and listen to the next message.
4Reply to the message. 
This will allow you to leave a message in the mailbox of the sender (if
the sender has a mailbox on this system).
5Return the call directly to the telephone number that left the...

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69
00Hear the time and date, and senders information of the message you
just heard. Sender information is not available on outside calls.
#Move to the next message. This does not Save or Discard the current
message - it is retained as new.
##Scan. Plays first 7 seconds of a message then skips to next message.
This is similar to the scan button on a radio. It will allow you to find a
specific message quickly. To stop scanning press [1].
✱Cancel and return to previous menu.11 
or   
33
GROUP NEW OR OLD...

Page 38

71 active the SVMi-8 will play your primary, No Answer greeting during the
day and your Night greeting during the night.
8 Pause / Resume
9 Play Current Options (Access Profile) [SVMi-8 ONLY]
✱
Exit from Access Manager
0 Play All Options
#  Play Access Coverage
5 PERSONAL GREETINGS [NOTE: ONLY MAILBOX GREETING IS SUPPORTED IN SVMi-4]
The options available in this menu will be determined by your System
Administrator, and not all of them may be available to you. In the simplest
systems, only a mailbox...

Page 39

73
Note: If you record only the greeting assigned to the No-Answer Call
Coverage Condition, then that greeting will play to callers for all Call
Coverage Conditions (No-Answer, Busy, Blocked, Night, and Rejected
Caller). In this case, the salutation part of the greeting should be very
general.
7 Edit Mailbox Greeting
Used whenever a caller reaches your mailbox.
This option is available only if the Administrator has assigned you the
Mailbox Greeting Option feature.
Example: “Hi, this is John Smith. Please...

Page 40

75
2 Pager Notification
When this function is activated, the SVM will call your beeper service
and notify you after each message is left in your voice mailbox.  
From the Mailbox Main Menu press [6]for Mailbox Administration.
Press [2]for pager notification. 
There are 4 options available to you:
Press [1]to toggle pager notification on and off.
Press [2]to set the schedule when you would like to be paged. 
[SVMi-8 ONLY]
Press [3]to be notified on urgent messages only. [SVMi-8 ONLY]
Press [4]to set...
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