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Samsung Idcs KeySet User Guide

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Page 11

BUSY STATION CALLBACKWhen you call another station and receive a busy signal:
 Press the CBKkey, if programmed, or dial 44.
 When the busy station becomes free, your keyset will ring. 
 Lift the handset or press ANS/RLSto call the now idle station.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBKkey will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before dialing.BUSY...

Page 12

19
CALLING YOUR SYSTEM OPERATOR Dial 0to call your system operator or group of operators.
 If you want to call a specific operator, dial that person’s extension num-
ber.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.
18
CALL PROCESSING
SYSTEM HOLD When you are connected to any call, press HOLD. The call will flash
green at your keyset. If this call appears on a line key at other keysets,
it will flash red at those...

Page 13

line when the called station hangs up or you can press TRANSFERto
return to the outside party. If you wish to send the call to another exten-
sion without waiting for the first station to hang up, simply press anoth-
er DSSbutton. OR
Press the CALLbutton or C.O. line key to return to the outside party and
begin the transfer process again. 
When you are transferring a call to a keyset set for Voice Announce or Auto
Answer, the transferred call will always ring.
NOTES:
1. After the inside party answers,...

Page 14

23
FORWARDING CALLS You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have FWD ALL, FWD BUSYand FWD NO
ANSWERkeys, press one to turn that forward feature on. A steady red light
reminds you what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the hand-
set and dialing 600.FORWARD ALL CALLSTo forward all your calls...

Page 15

FORWARD DNDTo forward your phone when you activate DND.
 Dial 607plus the extension number or group number.
 Receive confirmation tone and hang up.
NOTE:
1. If the Hot Keypad feature has been turned off you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.CALL FORWARD OPTIONSA display keyset may review or change call forward options and destina-
tions. Call forward access can be done via the keypad or by accessing the
keyset display features. To review or change call...

Page 16

MY GROUP PICKUPIf desired, a new access code can be assigned to pickup ringing calls in the
same pickup group as you are in. Like “66” above except you do not need
to dial the desired group number. See your installation company for the
assigned access code. MY GROUP PICKUP: __________________.PRIVACY RELEASE 
[iDCS 500 L/LE VERSION ONLY]
This feature will allow another station to join in our conversation by releas-
ing privacy on the C.O. from your phone.
To Release Privacy:
While you are talking on a...

Page 17

 The Akey is not used.
 The Bkey inserts a flash.
 The Ckey inserts a pause.
 The Dkey is used for pulse to tone conversion. If your system uses
rotary (or pulse) dialing C.O. lines, pressing Dwhile entering a speed
dial number causes all subsequent digits to be sent as DTMF tones.
 The Ekey is used to hide digits. Display keyset users may want to hide
some speed dial numbers so that they will not show in the display. When
you are entering a telephone number, press E. All subsequent digits will
be...

Page 18

NOTES:
1. If you make another call, auto-redial is canceled. 
2. To cancel a retry, lift and replace the handset.PULSE TO TONE CHANGEOVERWhen making an outside call on a dial pulse line, press #. All digits dialed
after the # with be sent as tones.MEMO REDIALING 
[iDCS 500 L/LE VERSION ONLY]
When you are calling directory information, you can store the number you
are given using the SAVEfeature. There is no need for pencil and paper.
 While you are talking on an outside call, press SAVE.
 Dial the...

Page 19

33
MEET ME PAGE Lift the handset.
 Press the Meet Me Page (MMPG) key or dial 54.
 Dial the desired zone number.
 After the attention tone, instruct the paged person to dial 56.
 Press WAITor TRANSFER.
 Remain off-hook until the person dials 56from any phone.
 The paged person will be automatically connected with you.CALL PARK AND PAGEWhen you have an outside call for someone who is not at his/her desk, you
can park the call prior to paging. The iDCS 500 offers two different methods:
MANUAL PARK...

Page 20

 Your MESSAGElight will turn off when all messages have been re-
turned. 
NOTES:
1. Display keyset users can view message indications and return them in
any order. See 
Viewing Message Indications
 under 
Display F
eatures
.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.
3. If a message has been left at your keyset by a keyset in Auto Answer,
you must manually cancel the message after it has been returned.PROGRAMMED...
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