Samsung Idcs 100 Digital Communications System General Description Manual

							In addition any trunk or station can be programmed to ring a keyset with a pre-
defined ring tone (1–8) or a single line port with a predefined cadence (1–5) selec-
tion. This provides for easy identification of special lines or extensions that ring
your phone.
DOOR LOCK RELEASE (PROGRAMMABLE)
After answering a call from the door phone, users can dial a code to activate a
contact closure. This can be used to operate a customer-provided electric door
lock release mechanism. The contact closure timer is programmable from 100–
2500 ms.
DOOR PHONES
The door phone interface module (DPIM) provides for connection of a door phone
to a DLI port. Pressing the button on the door phone produces a distinctive ring
(three short rings repeated) at the assigned station or station group. If not answered
within a programmable time, the system releases the door phone and stops the
ringing. Stations may call the door phone directly and monitor the surrounding
areas. Door phones follow the system ring mode plan.
E & M TIE LINES (T1/COPPER)
Your office can be connected to another office with a tie line. Use it to make calls to
stations in the other system. If programming allows, you can access lines in the
other system to make outside calls. Tie line calls can be put on hold, transferred
and conferenced in the same way as are other outside calls. Users accessing the
tie line from the other system can get a line in your system and make outgoing
calls. These calls can be controlled by assigning a dialing class to the tie line. Your
local telephone company may use E&M tie lines to provide DID service. In this
case these tie lines can be programmed to follow the DID translation table. See
DID. Translated E & M tie line calls have Day and Night routing capabilities.
EXECUTIVE BARGE-IN (OVERRIDE)
The feature allows specially programmed stations with a barge-in key to override
the automatic privacy of another station or outside trunk. Programming allows barge-
in with or without a warning tone. Stations may also be programmed as “secure”
so that they cannot be barged-in on.
WITH WARNING TONE
When the barge-in with tone option is set, the barging-in keyset has its microphone
on and the barged-in on station receives an override display. A double burst of
warning tone sounds and repeats every ten seconds. This feature does not work
from single line sets.
WITHOUT WARNING TONE
When the barge-in without tone option is set, the barging-in keyset has its micro-
phone muted and the barged-in on station does not receive an override display.
4.13 
						

							This feature does not work from single line sets.
TRUNK MONITOR or SERVICE OBSERVING
This feature allows the user who barged-in to retain the trunk call after the original
station has hung up.
WARNING: BARGE-IN WITHOUT TONE MAY VIOLATE STATE OR FEDERAL LAWS
CONCERNING THE RIGHT TO PRIVACY. SAMSUNG TELECOMMUNICATIONS
AMERICA IS IN NO WAY RESPONSIBLE FOR THE POSSIBLE MISUSE OF THIS
FEATURE.
EXTERNAL MUSIC INTERFACES
The system provides an interface for connecting a customer-provided external
music source and the addition of an SMISC card provides a second interface. These
interfaces can be used for background music, station music on hold or trunk music
on hold.
EXTERNAL PAGE INTERFACES
The system KSU provides one external page audio output. The addition of an SMISC
card will provide a second audio output and three general purpose relays that
may be assigned to control paging zones. Multiple relays may be assigned to a
page zone.
FLASH KEY OPERATION
While a user is on an outside line, pressing the FLASH key will flash the central
office or PBX. This is used for custom calling features on C.O. lines or in conjunction
with CENTREX/PBX operation. System programming allows individual flash times
for C.O. and PBX lines. When C.O. or PBX flash is not required, setting the timers for
two seconds releases the existing call and returns dial tone to make a new call.
FLEXIBLE NUMBERING
System programming allows stations to have two, three or four digit extension num-
bers beginning with the digit 2 or 3. Default extension numbers begin with 201.
Station group numbers can be three or four digits beginning with the digit 5.
Using digits other than 2, 3 or 5 will require the technician to change other feature
access codes in the system default numbering plan. User guides will need to be
modified as these are all written using the iDCS 100 default numbering plan.
GROUND START TRUNKS (T1)
The iDCS 100 can utilize these trunks to support a positive disconnect signal and
prevent call collisions on heavy traffic usage. Caller ID or ANI service is not avail-
able on these trunks.
4.14 
						

							HOT LINE
Stations can be programmed to call a pre-defined station or station group when-
ever that station goes off-hook. A hot line delay timer of 0–250 seconds can be
programmed to allow sufficient time to make a different call. This timer is program-
mable on a per station basis.
IN GROUP/OUT OF GROUP
Individuals assigned to a station hunt group may temporarily remove their tele-
phones from the group by pressing the In/Out of Group button providing that there
is someone still in the group. There is a system wide option to allow all members to
log out of a station group. Stations out of a group will not receive calls to that group
but will continue to receive calls to their individual extension numbers. When de-
sired, the user may put him/herself back into the group by pressing the button
again. Users who do not have this button may dial the access code and the group
desired. A station user is allowed to be in several groups, providing a key and the
extender of that group are assigned for each group on the user’s phone.
INCOMING CALL DISTRIBUTION
Incoming calls can be assigned to ring a distributed station hunt group. This al-
lows all members of the group to share the call load.
INCOMING/OUTGOING SERVICE
Outside lines are available for incoming or outgoing service. Programming allows
any outside line to be used for incoming calls only, outgoing calls only or both way
service.
INDIVIDUAL LINE CONTROL
Each station in the system can be individually programmed to allow or deny dial-
ing out as well as allow or deny answering for each outside line.
ISDN SERVICE
PRIMARY RATE INTERFACE (PRI)
The iDCS 100 supports Primary Rate Interface ISDN. PRI allows simultaneous data
calls, calling party and calling line identification, high speed call setup and dis-
connect are among the benefits of ISDN calling. The 23+D configuration of ISDN
allows call information to be delivered via the data channel (the “D” of 23B+D)
thus leaving the bearer channels (the “B” of 23B+D) available for single use or
combined use to provide a wider bandwidth for data and video. The iDCS 100
supports the most popular protocol standards in the U.S.
PRI Protocols supported: National ISDN-2 (NI2)
AT&T No. 5 ESS
DMS 100/250
4.15 
						

							BASIC RATE INTERFACE (BRI)
The iDCS 100 BRI card supports trunk or station level Basic Rate Interface services
(BRI). Trunk or station BRI use is software programmable. BRI allows simultaneous
data calls, called party and calling number identification, high speed call setup
and disconnect are among the benefits of ISDN calling. The 2B+D configuration of
ISDN allows call information to be delivered via the data channel (the “D” of 2B+D)
thus leaving the bearer channels (the “B” of 2B+D) available for single use or
combined use to provide a wider bandwidth for data and video.
LAN INTERFACE (MEM4 CARD ONLY)
The iDCS 100 LAN card provides a 10/100 base T Ethernet interface for connection
to a data network. This interface allows a high speed connection for PC program-
ming across an IP network. This interface also allows the system software to be
uploaded to the Flash Memory via the PCMMC program.
LEAST COST ROUTING
Least Cost Routing (LCR) is the ability to automatically select the most cost effec-
tive central office route for the outside number dialed by any station. The iDCS 100
LCR program includes the following features:
!Option to use or not use LCR or a tenant basis
!Programmable LCR access code
!Digit analysis table 1000 entries each with ten digits for a iDCS 100 system.
!Routing by time of day and day of week (4 time bands per day)
!Routing according to individual station class
!Modify digits table 100 entries for an iDCS 100 system.
!Flexible trunk group advance timer
!Option to use or not use trunk group advance warning tones
LIVE SYSTEM PROGRAMMING
The system can be programmed from any display keyset or personal computer
without interrupting normal system operation. There are 3 levels of programming:
technician, customer and station. The technician level has access to all programs
and can allow the customer access to system programs as needed. Technician
and customer access are controlled by different security passcodes. Programming
from a PC requires the PCMMC program. The system can also be programmed
remotely via an optional modem card or over the internet via the LAN with a MEM4.
MEET ME PAGE AND ANSWER
After a user makes a Meet Me Page, the user may remain off-hook to allow the
paged party to meet the user for a private conversation.
MEMORY PROTECTION
In the event that power is lost  to the system, all customer data contained in memory
is retained by the use of a “super capacitor” for approximately 7 days. Additionally,
4.16 
						

							the Smart Media card may be used to store the system database. The PCMMC
computer program may be used to produce a backup copy of the customer data.
MESSAGE WAITING INDICATIONS
When calling a station and receiving a busy signal or the no answer condition, the
caller can leave an indication that a message is waiting. The message button will
flash red at the messaged keyset. A single line phone will receive a distinctive
message waiting dial tone. Five message waiting indications can be left at any
station.
MESSAGE WAITING KEY
The Message Waiting (MW) key is used in conjunction with a voicemail card. The
MW key is programmed with an extender matching a station or station group num-
ber and is used to access the voice mailbox associated with the extender.
MICROPHONE ON/OFF PER STATION
The microphone can be disabled at any keyset. When the microphone is disabled,
the keyset cannot use the speakerphone, although on-hook dialing and group lis-
tening are still possible.
MUSIC ON HOLD—FLEXIBLE
The iDCS 100 allows its music sources to be used in a very flexible manner as
follows:
Each keyset can have a designated music source for playing as Background Mu-
sic (BGM) through the keyset speaker.
Each Station can have a designated music source for playing to callers placed on
Exclusive hold at that station.
Each Trunk can have a designated music source for playing to callers placed on
hold. This setting is overridden by some of the other settings such as station music
on hold, and UCD MOH.
Each UCD group can have a designated music source to be played while a caller
is in queue.
MUSIC ON HOLD—SOURCES
When external music sources are connected, each C.O. line may be programmed
to receive one of the two external sources, internally-generated tones or no music
when it is placed on hold. If there are no sources installed, each line may receive
either a 50 ms tone or no music. The system-generated tone is a beep every 3.5
seconds.
4.17 
						

							NETWORKING (Enhanced Version Software/MEM4)
The iDCS 100 networking feature package (Enhanced Version Software Only) al-
lows the iDCS 100 system to be connected to an iDCS 100 or to an iDCS 100 via
some basic feature transparency. The physical connection between the systems is
via a proprietary PRI connection and is based on the Q-SIG specification. The fol-
lowing features are supported between two networked systems. Note that enhanced
version software is only available with a MEM4 card.
Call Completion, Busy Station (CCBS) also known as Callback or Busy Station
Callback. When a station in one system calls a station in another system across the
network link and the destination station is busy the calling station can set a Call-
back to the busy station. When the busy station becomes idle the system will notify
the callback originating station by ringing that station and when the originating
station answers, the system will call the destination station.
Call Completion, No Response (CCNR) also known as Callback or No Answer
Callback. When a station in one system calls a station in another system across the
network link and the destination station does not answer the calling station can set
a Callback to the called station. When that station indicates the user is present by
becoming busy then idle the system will notify the callback originating station by
ringing that station and when the originating station answers, the system will call
the destination station.
Call Forward Busy (CFB). This is a different feature from the normal call forward
busy and is only used when the forward destination is in a different node of the
network. The operation of the feature is the same as the normal forward busy where
when the forwarded station is busy a calling station will be forwarded to the for-
ward destination.
Call Forward No Response (CFNR). This is a different feature from the normal call
forward no answer and is only used when the forward destination is in a different
node of the network. The operation of the feature is the same as the normal forward
no answer where when the forwarded station does not answer after a programmed
amount of time a calling station will be forwarded to the forward destination.
Call Forward Unconditional (CFU). This is a different feature from the normal call
forward all and is only used when the forward destination is in a different node of
the network. The operation of the feature is the same as the normal forward all
where all calls to the forwarded station will be forwarded to the forward destination.
Forward External. This feature operates in the same manner as a non networked
system with the exception that, because calls across a network link are trunk calls,
network calls do not follow the ICM FWD EXT ON/OFF setting in MMC 210. It is
therefore suggested that this setting be set to ON in a networked switch to avoid
confusion in operation between networked and non networked calls.
4.18 
						

							Call Intrusion (Barge In). This feature operates in the same manner as in a non
networked switch.
Call Offer/Call Waiting (Camp On). This feature operates in the same manner as in
a non networked switch. When a called station is busy the caller can press a camp
on key and appear as a ringing call on the second call button. The Auto camp on
feature will not work on calls across a network link if set to ON in MMC 110.
Call Transfer. Calls answered in one network node can be transferred to a station or
station group in another network node.
Transfer Retrieve. Calls on Transfer Hold during a screened transfer can be re-
trieved by pressing the call button for that call.
Transfer Recall. Calls transferred across a network link will recall to the transferring
station after the originating systems transfer recall timer expires. After recalling, if
not answered prior to that systems attendant recall timer expiring, the call will re-
call to that systems designated operator group. Attendant recalls will not recall to a
‘Centralized Attendant”.
DID with Pass Through. Incoming DID, DNIS or DDI calls can be routed through one
switch across a network link to be processed by the DID table of the destination
switch.
Do Not Disturb (DND). This feature operates in the same manner as in a non net-
worked switch. There is an option in MMC 823 to determine the type of DND tone
sent across the network link.
Caller ID. Caller ID in its various forms that are currently available (Analog CID Name
and Number, ANI Number, PRI Name and Number and BRI number) will be trans-
ported across the network link with the original call.
Centralized Attendant. This feature basically allows a user in any switch to dial “0”
and ring at the designated Central attendant group. Each system on the network
requires its own designated attendant group for local usage, recalls and the like.
Intercom Calling/Uniform Dialing Plan. Station to station and station to group calls
can be made across the network link without having to dial an access code for a
call within the network. LCR can also be programmed to route calls across a net-
work link to access local trunks in another networked system.
Centralized Voice Mail with Message Waiting Lights. This feature will only operate
with SVMi voicemail systems only. Users in one node can call forward (CFNR, CFB
& CFU) to the SVMi group in a different switch and messages left in that switch will
be indicated on the VMSG key in the origination switch. Messages can be returned
to the voice mail group by pressing the VMSG key.
4.19 
						

							OFF PREMISES EXTENSIONS (OPX)
A single line (tip and ring) extension from an SLI card may be connected to tele-
phone company-provided OPX circuits to remote locations. 8SLI cards and KDb-
SLIs do not support off premises extensions.
OPERATOR GROUP
The operator group can contain 32 stations to answer incoming calls. Calls to this
group can be set for distributed, sequential or unconditional ringing. Operators
can use the In/Out of Group feature to meet flexible operator requirements. Opera-
tor groups are selectable per ring plan.
OVERFLOW
OPERATOR
When calls ringing a operator group go unanswered, they can overflow to another
destination after a programmed period of time. The operator group has its own
timer. The overflow destination can be a station or station group.
STATION GROUP
When calls ringing a station group go unanswered, they can overflow to another
destination after a programmed period of time. Each station group has its own
timer. The overflow destination can be a station or station group.
OVERRIDE CODE
This feature allows users to make emergency outside calls from a station that has a
forced code such as Account code or authorization code enabled but without re-
quiring them to enter a forced code. The basis of this feature is an override code
table containing 5 entries of up to 11 digits each. The iDCS 100 will examine digits
that are dialed from a station to see if they match any entry in the Override Code
table. If the digits match the table, the system will process the call without requiring
a forced code.
PAGING
System software allows the use of four internal and four external paging zones.
Stations can page any individual zone, all internal zones, all external zones or all
zones simultaneously. Using system programming, each station may be allowed
or denied the abilities to make and/or receive page announcements to any zone or
combination of zones.
PARK ORBITS
The system has 10 park orbits (0–9). These orbits can be used to park calls prior to
paging and allows the call to be retrieved by dialing a park code plus the orbit
number. Calls parked in this manner can also be retrieved by dialing the park
pickup code (10) plus the station or trunk number. This feature is in addition to Call
Park and Page.
4.20 
						

							PRIME LINE SELECTION
Any station can be programmed to select a specific line, trunk group, telephone
number, station or station group when the handset is lifted or the speaker key is
pressed (same as Hot Line feature).
PRIVATE LINES
For private line use, stations can be prevented from dialing and/or answering any line.
PROGRAMMABLE TIMERS
There are over 50 programmable system timers to allow each installation to be
customized to best fit the end user’s application.
RECALLS
Calls put on hold, transferred or camped-on to any station will recall to the originat-
ing station if not answered within a programmable time. A recall that goes unan-
swered for the duration of the attendant recall timer will recall to the system opera-
tor group. Hold, transfer, camp-on and attendant recalls have individual program-
mable timers. Calls recalling to buttons with tri-colored LEDs will flash amber.
REMOTE PROGRAMMING—PC
Remote programming allows the technician to access the system database from a
remote location for the purpose of making changes to the customer data. The mo-
dem card and a PC using an optional software package will be needed to imple-
ment this feature.
RING MODES
TIME BASED ROUTING –PLANS
Each C.O. line can be programmed  to ring at any station or station group. Each
line can be assigned a ring destination based on six (6) different ring plans based
on time of day and the day of the week. The system operator (intercom dial “0”)
can also be a different station group for each ring mode.
AUTOMATIC / MANUAL
Ring destinations will automatically change based on time of day and day of week.
At any time the system can be manually forced into a specific ring plan. It will
remain in this ring plan until manually taken out.
HOLIDAY SCHEDULE
The system has a table of 20 dates that are used to define holidays. On a date
designed as a holiday the system will remain in a ring plan for that calendar day.
This feature will override the ring plan time table.
4.21 
						

							TEMPORARY OVERRIDE
At any time the system can be forced into a specific ring plan for a temporary pe-
riod of time until the next scheduled ring plan automatically takes effect.
RING OVER PAGE
Any outside line can be programmed to ring over a customer-provided paging
system. Outside lines, door phones and station groups may ring over page in the
day or night mode.
SECRETARY POOLING
Each keyset may be defined as an executive (BOSS in programming) or a secre-
tary (SECY in programming) in system programming. Each executive can have up
to four secretaries and each secretary can have up to four executives. These ar-
rangements are known as executive/secretary pools. There can be multiple pools
in a system. When an executive is in DND, all calls to the executive ring the first
secretary assigned to that executive; if that secretary is busy, the call hunt to the
next available secretary assigned to that executive. If the secretary must communi-
cate with the executive while he/she is in DND, pressing the corresponding execu-
tive button on the secretary’s keyset results in an Auto Answer intercom call being
made to the executive (providing the executive is free).
SINGLE LINE CONNECTIONS
Single line ports allow connection of a variety of single line telephones plus fac-
simile machines, answering machines, loud bells, computer modems, cordless
phones and credit card machines. When connecting customer-provided equip-
ment to these extensions, compatibility should be checked out before purchase to
ensure correct operation. Central office ring cadence can be selected for SLT sta-
tions. This is helpful when optional devices cannot detect iDCS 100 intercom ring
cadence.
SPEED DIAL NUMBERS
A library of 1500 speed dial numbers may be allocated as needed for iDCS 100
system. The system list can have up to 500 numbers and each station can have up
to 50 numbers. Speed dial numbers are assigned in blocks of ten. Each speed
dial number may contain up to 24 digits.
SPEED DIAL BY DIRECTORY
The iDCS 100 system provides the user with the ability to look up a speed dial
number and place the call. There are three speed dial selections: personal, sys-
tem and station. This feature requires a display keyset.
STATION HUNT GROUPS
System programming allows up to 30 station hunt groups. One of three ring pat-
terns—sequential, distributed and unconditional—is available for each group. Each
unconditional group may contain a maximum of 32 stations and each sequential
4.22