Samsung Idcs 100 Digital Communications System General Description Manual

							C**************************** INDIVIDUAL TRUNKS **************************
  
1TRUNK   2TRUNK-NAME    3ATTA    4ANSD    5NOT-ANSD    6OUTGOING  7BUSY
     701                   0000     0000       0000         0000    0000
     702                   0000     0000       0000         0000    0000
     703                   0000     0000       0000         0000    0000
     704                   0000     0000       0000         0000    0000
     705                   0000     0000       0000         0000    0000
     706                   0000     0000       0000         0000    0000
     707                   0000     0000       0000         0000    0000
     708                   0000     0000       0000         0000    0000
     709                   0000     0000       0000         0000    0000
     710                   0000     0000       0000         0000    0000
1. TRUNK: A listing of each trunk in the system.
2. TRUNK NAME: The names of each trunk as programmed in MMC 404.
3. ATTA: Average Time To Answer for trunks is counted in the number of seconds that
ringing voltage is detected at the trunk interface and the timer stops when trunk is
answered by station or device in the system. The ATTA is the sum of all answered
times divided by the answered call count.
4. ANSD: This is the number of times this specific trunk was answered by any station or
device whether it is a new call or a recall.
5. NOT-ANSD: This is the number of times this specific trunk rang the system but was
not answered. These are the same calls that would be flagged as abandoned in
SMDR.
6. OUTGOING: This is the number of times this trunk was used to make an outgoing
call. A valid outgoing call is defined by the SMDR START TIME programmed in MMC
501.
7. BUSY: This is the number of times this trunk was busy when accessed by a button or
dial code.
D
**************************** STATION HUNT GROUPS **************************
            5 
 
2GROUP    3ANSD   4NOT-ANSD                                       6ANSD
   500 0000   0000                                      0000
   501 0000   0000                                      0000
   502 0000   0000                                        0000
   503 0000   0000                                      0000
   504 0000   0000                                      0000
1. OUTSIDE CALLS: These statistics are for outside calls that reach these station groups
regardless how they arrive there.
4.53 
						

							2. GROUP: Listing of all station groups in the system.
3. ANSD: This column is a peg count of all answered trunk calls that rang to the spe-
cific group directory number regardless of how these arrived.
4. NOT-ANSD: The number of times any trunk call directed to the specific group num-
ber was not answered by any member of the group.
5. INTERCOM: An intercom call made from a station or device within the system to the
specific group number.
6. ANSD: This is a count of how many times an intercom call was answered by any
group member of that specific group.
E
**************************** INDIVIDUAL STATIONS **************************
                                                                   1                                             11
                 
 2              3           4     5        6            7         8            9           10       12     13
EXT  STATION-NAME  ATTA  ANSD  NOT-ANSD  DIALED ICM-TRSF TRK–TRK  PICKUP    ANSD DIALED
201             
 0000 0000  0000   0000   0000    0000    0000   0000  0000
202             
 0000 0000  0000   0000   0000    0000    0000   0000  0000
203             
 0000 0000  0000   0000   0000    0000    0000   0000  0000
204             
 0000 0000  0000   0000   0000    0000    0000   0000  0000
205             
 0000 0000  0000   0000   0000    0000    0000   0000  0000
1. OUTSIDE CALLS: These statistics are for outside calls that in any way reach indi-
vidual stations or devices.
2. EXT: Listing of all extension numbers in the system. This also includes AA, VM, and
SVM ports.
3. STATION NAME: The name for each particular station as programmed in MMC 104.
4. ATTA: Average Time To Answer for stations is counted in the number of seconds that
ringing signal is applied to a station for trunk calls and recalls. The ATTA is the sum
of all answered times divided by the answered call count.  Use the same calculation
method as used for individual trunk ATTA.
5. ANSD: This is a count of how many times an outside call was answered by the
specific station. Outside callers recalling a station are not counted again when they
are answered.
6. NOT-ANSD: This is a count of how many times a trunk call was directed to the station
but was not answered by this station.
7. DIALED: Peg count of how many times the station made a valid outside call. An
outside call is defined by the SMDR start time in MMC 501.
4.54 
						

							8. ICM-TRSF: This is the number of times a trunk call was successfully transfered to
another station using the intercom. It includes both screened and unscreened trans-
fer.
9. TRK–TRK: This is the number of times a trunk call was transfered to another trunk (tie
line) This is called a trunk–to–trunk transfer. This field gets pegged every time the
station completes a trunk to trunk transfer.
10. PICKUP: This is a count of the outside calls that were picked up by the specific
station. Picked-up calls are calls that are not ringing at your station but were an-
swered by you. This peg count is separate from the number of answered call in #5 of
Individual Stations section E.
11. INTERCOM: Statistics for intercom calls. An intercom call made from a station or a
station device within the system to another station.
12. ANSD: This is the number of times an intercom call was answered by this specific
station. Screened transfers count as an answered intercom call.
13. DIALED: The number of times the specific station dialed another station or station
group. Screened transfers count as a dialed intercom call.
4.55 
						

							4.56
4.11 SAMPLE ALARM REPORT
ALARM REPORT FOR [                 ] Apr/17/2002 01:05
           04/17/2002  00:59:18   MJD01  Sync Failure      SLOT#7
           04/17/2002  00:59:18   MJD03  Red Alarm         SLOT#7
           04/17/2002  00:59:18   MJD21  PCM Loss          SLOT#7
           04/17/2002  00:59:18   MJD18  T1 Restart        SLOT#7 
						

							PART 5. GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE
WARNING: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is oper-
ated in a commercial environment. This equipment generates, uses and can radiate ra-
dio frequency energy. If not installed and operated in accordance with the instruction
manual, it may cause interference with radio communications. Operation of this equip-
ment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
The following measures can be tried:
1. Reorient the receiving antenna.
2. Relocate the telephone with respect to the receiver.
3. Move the telephone equipment away from the receiver.
4. Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on
different circuits.
5.2 FCC REQUIREMENTS
The IDCS 100 Private Automatic Branch Exchange (PABX) system complies with part 68
of the Federal Communications Commission Rules and Regulations.
UNAUTHORIZED MODIFICATIONS
Any changes or modifications performed on this equipment that are not expressly ap-
proved in writing by SAMSUNG TELECOMMUNICATIONS AMERICA could cause non-
compliance with the FCC rules and void the user’s authority to operate the equipment.
NOTIFICATION TO TELEPHONE COMPANY
The customer must notify the telephone company of the particular line to which the con-
nection will be made and provide it with the FCC registration number and the Ringer
Equivalence Number (REN) of the protective circuit. On the right side of the PABX System
is a label that contains the FCC registration number and ringer equivalence number (REN)
for this equipment.
FCC Registration Numbers: A3LKOR-32706-KF-E or A3LKOR-32705-MF-E
Ringer Equivalence Number: 0.5 B
TELEPHONE CONNECTION REQUIREMENTS
The Federal Communications Commission (FCC) has established rules which permit the
IDCS 100 to be connected directly to the telephone network using telephone company
network access jacks.
5.1 
						

							5.3TELEPHONE COMPANY INTERFACES
CIRCUIT TYPE FIC NETWORK JACK
RJ21X
C.O. LINE—LOOP START O2LS2 RJ11C
RJ14C
E & M TIE LINE TL11M RJ2GX
RJ21X
OFF PREMISES EXTENSION OL13C RJ11C
RJ14C
NOTE: Allowing this equipment to be operated in such a manner as to not provide for
proper answer supervision is a violation of part 68 of the FCC’s rules.
RINGER EQUIVALENCE (REN)
The REN is used to determine the quantity of devices which may be connected to the
telephone line. Excessive RENs on the telephone line may result in the devices not ring-
ing in response to an incoming call. In most but not all areas, the sum of the RENs should
not exceed 5.0. To be certain of the number of devices that may be connected to the line,
as determined by the number of RENs, contact the telephone company to determine the
maximum REN for the calling area.
INCIDENCE OF HARM
If the terminal equipment, the iDCS 100, causes harm to the telephone network, the tele-
phone company will notify you in advance that temporary discontinuance of service may
be required. But if advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the tele-
phone company will provide advance notice in order for you to make the necessary modi-
fications so that you may maintain uninterrupted service.
SERVICE CENTER
If trouble is experienced with the iDCS 100, please contact your local SAMSUNG TELE-
COMMUNICATIONS AMERICA at (305) 592-2900 for repair or warranty information. If the
trouble is causing harm to the telephone network, the telephone company may request
that you remove the equipment from the network until the problem is resolved.
5.2 
						

							FIELD REPAIRS
Only technicians certified on the iDCS 100 are authorized by SAMSUNG TELECOMMU-
NICATIONS AMERICA to perform system repairs. Certified technicians may replace modular
parts of a system to repair or diagnose trouble. Defective modular parts can be returned
to SAMSUNG TELECOMMUNICATIONS AMERICA for repair.
GENERAL
This equipment must not be used on coin telephone lines. Connection to party line ser-
vice is subject to state tariffs.
HEARING AID COMPATIBILITY
All models of the keyset are hearing aid compatible as specified in Part 68 of the FCC
Rules.
DISA WARNING
Lines that are used for Direct Inward System Access feature must have the disconnect
supervision options provided by the telephone company insist that your service com-
pany verify this.
WARNING: As it is impossible to prevent unauthorized access to your telephone system
by “hackers”, we suggest that you do not turn the DISA feature on unless you intend to use
it. If you do use this feature, it is good practice to frequently change passcodes and peri-
odically review your telephone records for unauthorized use.
5.4 SAFETY TESTS
The iDCS 100 system has been tested to comply with safety standards in the United States
as listed below. This system is listed with Underwriters Laboratories.
LISTED
83X3
E118093
Project No.: 98NK12204
5.5 MUSIC ON HOLD WARNING
IMPORTANT NOTICE: In accordance with US copyright laws, a license may be required
from the American Society of Composers, Authors and Publishers (ASCAP) or other simi-
lar organizations if copyrighted music is transmitted through the Music on Hold feature.
SAMSUNG TELECOMMUNICATIONS AMERICA hereby disclaims any liability arising out
of failure to obtain such a license.
5.3 
						

							5.6 EQUAL ACCESS REQUIREMENT
This equipment is capable of providing user access to interstate providers of operator
services through the use of access codes. Modifications of this equipment by call
aggregators to block access dialing codes is a violation of the Telephone Operator Con-
sumers Act of 1990 and Part 68 of the FCC Rules.
5.4 
						

							NOTES 
						

							NOTES