Samsung Dcs Compact General Description Manual
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4.3.1 DISPLAY FEATURES ACCOUNT CODE DISPLAYENHANCED STATION PROGRAMMING CALL DURATION TIMERIDENTIFICATION OF RECALLS CALL FOR GROUP IDENTIFICATIONIDENTIFICATION OF TRANSFERS CALL PROCESSING INFORMATIONMESSAGE WAITING CALLER NUMBER CALLING PARTY NAMEOUTSIDE LINE IDENTIFICATION CALLING PARTY NUMBEROVERRIDE IDENTIFICATION CONFERENCE INFORMATIONPROGRAMMED MESSAGE DISPLAY DATE AND TIME DISPLAYSOFT KEYS DIALED NUMBERSTOPWATCH TIMER 4.3 DISPLAY FEATURE DESCRIPTIONS ACCOUNT CODE DISPLAY Account codes are conveniently displayed for easy confirmation. If entered incorrectly, users may press the ACCOUNT key again and reenter the account code. CALL DURATION TIMER The system can automatically time outside calls and show the duration in hours, minutes and seconds. Station users may manually time calls by pressing the TIMER button. CALL FOR GROUP IDENTIFICATION When a call is made to a station group, the display will show [CALL FOR GROUP] and the user’s group number. These calls can be answered with a different greeting than calls to the user’s extension number. CALL PROCESSING INFORMATION During everyday call handling, the keyset display will provide information that is helpful and in some cases invaluable. Displays such as [CALL FROM 201], [TRANSFER TO 202], [701 RINGING], [CALL IS WAITING], [TRSF FROM 225], [208 BUSY], [CAMPON TO 236], [RECALL FROM 204], [CALL FOR 501], [MESSAGE FROM 201], [FOR- WARD FROM 260] and [705 ON HOLD] keep users informed of what is happening and where they are. In some conditions, the user is prompted to take action and in other cases the user receives directory information. CALLING PARTY NAME For intercom calls, LCD 24B keysets show the calling party’s name before answering. Names must be stored in the system directory list and can be up to ten characters long. CALLING PARTY NUMBER When receiving an intercom call, all display stations show the calling party’s extension number before the call is answered.
CONFERENCE INFORMATION When setting up a conference, each extension and outside line number is displayed at the controlling station when it is added. When a station is added to a conference, its display will show [CONFERENCE XXX] alerting the user that other parties are on the line. DATE AND TIME DISPLAY In the idle condition, the current date and time are conveniently displayed. Display keysets can have a 12 or 24 hour clock in either ORIENTAL or WESTERN display format with information shown in uppercase or lowercase. DIALED NUMBER When a user makes an outside call, the digits dialed are displayed as the user dials them. If the display indicates an incorrect number has been dialed, the user can quickly hang up before billing begins. ENHANCED STATION PROGRAMMING Personal programming options are easier to select and confirm with the help of the display. IDENTIFICATION OF RECALLS Hold recalls and transfer recalls are identified differently. Hold recalls show [HOLD RECALL 7XX] and transfer recalls show [RECALL FROM XXX]. IDENTIFICATION OF TRANSFERS The display will identify who transferred a call to the user [TRANSFER FROM XXX]. MESSAGE WAITING CALLER NUMBER When the message indication is on, pressing the MSG button will display the station number of the person who has messages for the user. Display keysets can scroll up and down to view message indications. OUTSIDE LINE IDENTIFICATION Each line can be identified with a ten character name. Incoming calls ringing at your station will display this name before the call is answered. This feature is helpful when individual lines need to be answered with different greetings. OVERRIDE IDENTIFICATION If another station barges-in on a user’s conversation, the display will alert the user with an [OVERRIDE CALL] display if the system is set for barge-in with tone. 4.3.2
PROGRAMMED MESSAGE DISPLAY Preprogrammed station messages set by other stations can be viewed at the user’s station. SOFT KEYS Below the display there are three soft keys and a scroll button. These keys allow the user to access features in his/her class of service without requiring the keyset to have a designated feature key. STOPWATCH TIMER Display keyset users will find this feature very convenient to time meetings, calls and other functions. Users simply press to start the timer and press again to stop the timer. 4.3.3
CONTENTSSAMPLE DISPLAYS PROSTAR LCD 12B and LCD 24B display model keysets have a large, easy-to-read,\ 32 character liquid crystal display. Helpful call processing information is provided so everyday call handling is quick and easy. Here are just some of the displays you may see. 4.3. 4
CONTENTSSAMPLE CALLER ID DISPLAYS 4.3. 5 SAMSUNG TELECOM CALL FOR:500 \b \b\f \f \f \b \b\f \f\f \b 13054264100 702:RINGING \b \b\f \f \f \b \f \f \f\f \b \b \f SAMSUNG TELECOM CLEAR NND DIAL \b \b\f\f \f\b\b \f ! \f \f\b \f \b \f \b \f \b!\b\b \f #$% & SAMSUNG TELECOM BARGE NND DROP \b \b\f \f!\b \f \b \b \f \b \b&\f \b\f \f!\b \b\f()$*+\f \f!\b \f, -$%. \b /\b\f 00- \f \b \f \b \f \b \f \f \b\b\f \f \b \b \b \f \f 1\b \b 23 \f \f \b\f #+)$ \f , -) \b \b & /\b\f 00- \f \b \f TALKING TO:203 BARGE DROP 13054264100 TRANSFER FM 201 \b \b \b \b \b \f \b\f \b \f 05/25,09:41,702 CLEAR NND DIAL SAMSUNG TELECOM ANS NND IGNORE \b \f \f 045$+ \b \f \b!\b\b \b &\f \f \b \b& \b 13054264100 NEXT NND ANS \b \f /\b\f\f \b \f 6 \b & \b \b\f \f \f \f!\b\f \b\f \f \b \f!\b \b\f ()$*+\f -$%. \f\f \f
4.4.1 4.4 SAMPLE SMDR PRINTOUT ( WITHOUT CALLER ID)
PART 5. USER INFORMATION 5.1 RADIO FREQUENCY INTERFERENCE WARNING: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is oper- ated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy. If not installed and operated in accordance with the instruction manual, it may cause interference with radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be re- quired to connect the interference at his own expense. The following measures can be tried: 1. Reorient the receiving antenna. 2. Relocate the telephone with respect to the receiver. 3. Move the telephone equipment away from the receiver. 4. Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on different circuits. 5.2 FCC REQUIREMENTS The DCS COMPACT electronic telephone system complies with Part 68 of the Federal Communications Commission Rules and Regulations. UNAUTHORIZED MODIFICATIONS Any changes or modifications performed on this equipment that are not expressly ap- proved in writing by SAMSUNG TELECOMMUNICATIONS AMERICA could cause non- compliance with the FCC rules and void the user’s authority to operate the equipment. NOTIFICATION TO TELEPHONE COMPANY The customer must notify the telephone company of the particular line to which the con- nection will be made and provide it with the FCC registration number and the Ringer Equivalence Number (REN) of the protective circuit. FCC Registration Numbers: A3LKOR-21433-KF-E or A3LKOR-21434-MF-E Ringer Equivalence Number: 0.5 B TELEPHONE CONNECTION REQUIREMENTS The Federal Communications Commission (FCC) has established rules which permit the DCS COMPACT to be connected directly to the telephone network using telephone com- pany network access jacks. 5.1
5.3TELEPHONE COMPANY INTERFACES CIRCUIT TYPE FIC NETWORK JACK RJ21X C.O. LINE—LOOP START O2LS2 RJ11C RJ14C E & M TIE LINE TL11M RJ2GX RJ21X OFF PREMISES EXTENSION OL13C RJ11C RJ14C NOTE: Allowing this equipment to be operated in such a manner as to not provide for proper answer supervision is a violation of part 68 of the FCC’s rules. RINGER EQUIVALENCE (REN) The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ring- ing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed 5.0. To be certain of the number of devices that may be connected to the line, as determined by the number of RENs, contact the telephone company to determine the maximum REN for the calling area. INCIDENCE OF HARM If the terminal equipment, the DCS COMPACT, causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of ser- vice may be required. But if advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens, the tele- phone company will provide advance notice in order for you to make the necessary modi- fications so that you may maintain uninterrupted service. SERVICE CENTER If trouble is experienced with the DCS COMPACT, please contact SAMSUNG TELECOM- MUNICATIONS AMERICA at (305) 592-2900 for repair or warranty information. If the 5.2
trouble is causing harm to the telephone network, the telephone company \ may request that you remove the equipment from the network until the problem is reso\ lved. FIELD REPAIRS Only technicians certified on the DCS COMPACT are authorized by SAMSUNG TELE- COMMUNICATIONS AMERICA to perform system repairs. Certified technicians may re- place modular parts of a system to repair or diagnose trouble. Defective\ modular parts can be returned to SAMSUNG TELECOMMUNICATIONS AMERICA for repair. GENERAL The equipment must not be used on coin telephone lines. Connection to pa\ rty line service is subject to state tariffs. HEARING AID COMPATIBILITY All models of the DCS COMPACT are hearing aid compatible as specified in Part 68 of the FCC Rules. 5.4 SAFETY TESTS The DCS COMPACT system has been tested to comply with safety standards in the United States as listed below. This system is listed with Underwriters Laboratories. LISTED 83X3 E118093 5.5 MUSIC ON HOLD WARNING IMPORTANT NOTICE: In accordance with US copyright laws, a license may be requi\ red from the American Society of Composers, Authors and Publishers (ASCAP)\ or other simi- lar organizations if copyrighted music is transmitted through the Music \ on Hold feature. SAMSUNG TELECOMMUNICATIONS AMERICA hereby disclaims any liability arising out of failure to obtain such a license. 5.3