Samsung Dcs Compact General Description Manual
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GENERAL DESCRIPTION SECTION PART DESCRIPTION PAGE 1SYSTEM OVERVIEW 1.1SIZE AND CONFIGURATION......................................................1.1 1.2TECHNOLOGY............................................................................1.3 1.3PROGRAMMING.........................................................................1.3 2HARDWARE DESCRIPTIONS 2.1KEY SERVICE UNIT....................................................................2.1 2.2EXPANSION KIT..........................................................................2.1 2.3RAM PACKS................................................................................2.2 2.4INTERFACE CARDS...................................................................2.2 2.5STATION EQUIPMENT................................................................2.3 3SPECIFICATIONS 3.1ELECTRICAL SPECIFICATIONS................................................3.1 3.2DIMENSIONS AND WEIGHTS....................................................3.1 3.3ENVIRONMENTAL LIMITS..........................................................3.1 3.4CABLE REQUIREMENTS...........................................................3.2 3.5SYSTEM TONES.........................................................................3.2 3.6KEYSET LED INDICATIONS.......................................................3.4 3.7RESERVE POWER DURATION ESTIMATES............................3.4 4FEATURES 4.1SYSTEM FEATURE DESCRIPTIONS......................................4.1.2 4.2STATION FEATURE DESCRIPTIONS.....................................4.2.1 4.3DISPLAY FEATURE DESCRIPTIONS......................................4.3.1 4.4SAMPLE SMDR PRINTOUT.....................................................4.4.1 4.5SAMPLE SMDR PRINTOUT WITH CALLER ID.......................4.5.1 5USER INFORMATION 5.1RADIO FREQUENCY INTERFERENCE.....................................5.1 5.2FCC REQUIREMENTS................................................................5.1 5.3TELEPHONE COMPANY INTERFACES.....................................5.2 5.4SAFETY TESTS..........................................................................5.3 5.5MUSIC ON HOLD WARNING......................................................5.3 TABLE OF CONTENTS
DCS COMPACT GENERAL SYSTEM DIAGRAM PRINTER OR CALL ACCOUNTING SYSTEM STANDARD TELEPHONE TONE / PULSE SAMSUNG SINGLE LINE TELEPHONE CORDLESS PHONE ANSWERING MACHINE EXTERNAL MUSIC SOURCES DOOR PHONES EXTERNAL PAGING 4 ZONES UPS UNINTERRUPTIBLE POWER SUPPLY 110V AC LOUD BELL TELEPHONE LINES • LOOP LINES DISA TIE LINESFACSIMILE VOICE MAIL / AUTO ATTENDANT SYSTEMS STANDARD 24B KEYSET 7 BUTTON KEYSET LCD 24B KEYSET AOM COMPUTER SYSTEM PROGRAMMING REMOTE PROGRAMMING COMPUTER TELEPHONY INTEGRATION
PART 1. SYSTEM OVERVIEW 1.1 SIZE AND CONFIGURATION The PROSTAR DCS COMPACT is an expandable digital hybrid key telephone system that begins with four C.O. line ports and eight keyset ports and expands\ to ten C.O. line ports and 22 stations (see Figure 1–1). In addition, up to ten keys\ et daughterboards may be added to the system to provide the maximum configuration of ten C.O. \ line ports and 32 stations. Two types of telephones can be connected to the system: proprietary digit\ al stations called “keysets” that connect to DLI (Digital Line Interface) ports and\ standard telephone sets, generally called “single line telephones” that connect to SLI (Si\ ngle Line Interface) ports. The above chart describes configurations using the basic Key Service Uni\ t and 2 x 4 expansion cards. However, by using the DCS COMPACT’s unique keyset daughterboards (KDBs), which are installed in the base of a digital keyset, the capac\ ity of the system can be increased by one station per KDb. Installing a KDb-DLI adds another d\ igital port while a KDb-SLI adds a single line port. Mix and match these two types of KDb \ for up to a total of ten KDBs in the system. Using this method allows the DCS COMPACT to expand to a maximum of 30 stations. Adding the optional 2 SLI card to the Key Servic\ e Unit provides a further two SLI ports. The combination of the basic 4 x 8 Key Service \ Unit plus three 2 x 4 expansion cards plus ten KDBs plus a 2 SLI card provides a maximum con\ figuration of ten C.O. lines and 32 stations plus miscellaneous circuits. 1.1
1.2 CONFIGURATION NOTES 1. Only one 2 SLI card can be installed in the system. 2. Only one MISC card can be installed in the system. 3. Only three 2 x 4 cards can be installed in the system. 4. Only ten KDbs can be installed in the system.
1.2 TECHNOLOGY SWITCHING System switching is accomplished by means of a custom IC “engine” that provides 256 switchable digital channels. Each of the 256 digital channels is automatically assigned to carry voice or data as required by system operation in a PCM format. In addition to the 256 channels mentioned above, the system also utilizes Digital Signal Processors or DSPs. Each DSP may be configured by the switching control program as a DTMF sender, a DTMF receiver or a C.O. tone detector on a per-call basis. The engine chip contains four DSP channels and an additional four DSPs are added when a MISC card is installed. This means that the system contains a total of eight DSP channels when fully expanded. The DSP channels are fully shared throughout the system as a common resource. MEMORY The system operates using stored program control. This program is stored in either two EPROM chips (1024 Kbytes of memory) or four EPROM chips (2048 Kbytes of memory) depending on the feature package. All specific customer data is stored in non-volatile random access memory (NV-RAM) located on the removable RAM pack. It is protected by a Ni-Cd (NICAD) battery providing up to 30 days of memory protection. MICROPROCESSORS The DCS COMPACT uses distributed processing. The system’s primary processor is a 16 bit Motorola ® MC68000 operating at a clock speed of 8 MHz. The secondary level of processing is done in the keysets. The digital keyset uses a Hitachi H8 processor for data communication within the DCS COMPACT. 1.3 PROGRAMMING The DCS COMPACT comes with default data. This data provides for operation within seconds after applying power. All trunks and stations are assigned according to the de- fault numbering plan. This numbering plan is flexible and may be changed if so desired. The technician customizes this default data to meet the end user’s requirements. The system can be programmed from any display keyset without interrupting normal sys- tem operation. There are three levels of programming: TECHNICIAN, CUSTOMER and STATION. The technician level has access to all programs and can allow the customer access to system programs as needed. Technician and customer access are controlled by different security passcodes. The DCS COMPACT also allows the use of a proprietary computer program called CPCMMC. This permits a technician to program the system using a personal computer. CPCMMC can be used on-site to modify the customer database or to download (save) the entire customer database to a file. This file can then be saved as a backup and uploaded when required to restore the database. Through the use of modems, CPCMMC can access a DCS COMPACT system remotely (off-site) to make database changes or perform uploads or downloads of the customer database as if the technician were on-site. 1.3
PART 2. HARDWARE DESCRIPTIONS 2.1 KEY SERVICE UNIT The DCS COMPACT Key Service Unit (see Figure 2–1) is a single plastic cabinet containing the follow- ing: A power supply Processing, switching and the system operating program Four Caller ID compatible loop start C.O. inter- faces with a replaceable 4 C.O. protection card (4COP) Eight 2B+D digital keyset interfaces One MOH/BGM input One page output One auxiliary relay Power failure circuits for the first two C.O. lines 2.2 EXPANSION KIT The optional expansion kit (see Figure 2–2) consists of a backplane PCB with connectors for three 2 x 4 expansion cards and a plastic rack to support the cards. The kit is installed inside the basic KSU and connects to the KSU motherboard via a 50 pin ribbon cable and two pairs of ground wires. 2.1 FIGURE 2–1 FIGURE 2–2
2.3 RAM PACKS To operate, the KSU must be equipped with a RAM pack to hold the customer database (see Figure 2– 3). There are two types of RAM pack available— RAM packs 1 and 2, de- scribed below. RAM PACK 1 contains: Customer database contained in 256 Kbytes of battery pro- tected memory and the Real Time Clock circuit RAM PACK 2 contains: Customer database contained in 256 Kbytes of battery protected memory and the Real Time Clock circuit Additional 256 Kbytes of battery-protected memory for the Caller ID features and to increase the speed dial library to 1500 numbers 2.4 INTERFACE CARDS A. The 2 SLI card is installed in a dedicated slot on the KSU motherboard. The card provides two single line telephone interfaces equipped with OPX protection and the ability to provide a loop disconnect signal. B. The 2 x 4 DLI card provides two Caller ID-compatible loop start C.O. interfaces and four 2B+D DLI ports. C. The 2 x 4 SLI card provides two Caller ID-compatible loop start C.O. interfaces, four SLI ports for industry standard single line telephones and the ability to provide a loop disconnect signal. NOTE: This card does not provide OPX protection. D. The 2 E & M x 4 DLI card provides two two wire (TL11M) tie line interfaces and four 2B+D DLI ports. E. The MISC 1 card provides a second MOH/BGM input, four page zone control relays, two serial I/O ports and four DSP circuits. It is recommended that this card be used in situations requiring heavy single line telephone use. F. The MISC 2 card is similar to the MISC 1 but with the addition of Caller ID decoding circuits. G. The KDb-DLI board, if installed in a digital keyset, will provide a second DLI port for the connection of a digital station device. H. The KDb-SLI board, if installed in a digital keyset, will provide an SLI port for the connection of a standard telephone device. NOTE: The SLI port on a KDb-SLI cannot provide disconnect signal or OPX protection. 2.2 FIGURE 2–3
2.3 2.5 STATION EQUIPMENT LCD 24B Keyset (See Figures 2–4) Built-in speakerphone 24 programmable keys (16 with tri- colored LEDs) Four fixed function keys 32 character display (2 x 16) with three associated soft keys and a scroll key UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted Available in almond or charcoal STD 24B Keyset (See Figures 2–5) Built-in speakerphone 24 programmable keys (16 with tri- colored LEDs) Four fixed function keys UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted Available in almond or charcoal LCD 12B Keyset (see Figures 2–6) 32 character display (2 x 16) with three associated soft keys and a scroll key Built-in speakerphone 12 programmable keys (six with tri- colored LEDs) Four fixed function keys UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted Available in almond or charcoal FIGURE 2–4 FIGURE 2–5 FIGURE 2–6
2.4 Basic 12B Model Keyset (see Figures 2–7) Built-in speakerphone 12 programmable keys (six with tri- colored LEDs) Four fixed function keys UP/DOWN buttons for digital control of speaker, handset and ringer volumes Eight selectable ring tones Desk- or wall-mounted Available in almond or charcoal 7 Button Model Keyset (see Figures 2–8) 7 programmable keys Three fixed function keys UP/DOWN buttons for digital control of speaker and ringer volumes Eight selectable ring tones Desk or wall mounted Available in almond or charcoal FIGURE 2–7 FIGURE 2–8 32 Button Add-On Module (AOM) (see Figures 2–9) 32 programmable keys Two fixed function keys UP/DOWN buttons for digital control of speaker and ringer volumes Available in almond or charcoal One or two can be assigned to any DCS keyset to provide executive off-hook voice announce and additional programmable keys (see Figure 2–10) Can operate as a stand-alone handsfree telephone unit FIGURE 2–9