Samsung Dcs 400si General Description Manual

CONTENTS
AUTO ATTENDANT
The integrated digital automated attendant feature (DAAUP) provides eight ports
per card for simultaneous answering and call processing. A maximum of five cards
can be installed in one system. Each sixteen professionally recorded announce-
ments inform callers of the progress of their calls. Several examples are the follow-
ing: “I’m sorry. There is no answer,” “That station is busy” and “Invalid number.
Please try again.” A maximum of four minutes of super capacitor backed (100...

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CALLER IDENTIFICATIONAUTOMATIC NUMBER IDENTIFICATION (ANI)
With ANI service display keyset users can see the telephone number of the calling 
party. This service is only available from a long distance telephone company \
over a
digital trunk. A name can be associated with a specific ANI number in th\
e CID/ANI
translation table. ANI numbers and names can be used with the following \
caller
identification features as noted.
CALLER ID
The Caller ID feature requires that optional hardware be...

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4.1.5
CID/ANI REVIEW LIST
This feature allows display keyset users to review CID/ANI information for calls
sent to their stations. This list can be from ten to fifty calls in a first in, first out basis.
The list includes calls that you answered and calls that rang your station but that
you did not answer. When reviewing this list, you can press one button to dial the
person back. The system must be using LCR to dial the stored number.
INVESTIGATE
This feature allows selected stations with a...

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4.1.6
feature. The forwarded station user can continue to originate calls as usual. If no
key is programmed as Forward All, the TRSF key lights steady when a Forward All
condition is set.
BUSY
This feature forwards all calls only when the station set is busy. The station user
can originate calls as usual.
NO ANSWER
This feature forwards calls that are not answered within a preprogrammed time.
The user can originate calls as usual and receive calls if present. The timer is
programmable on a...

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4.1.7
CALL HOLD (EXCLUSIVE)
Outside calls can be placed on exclusive hold at any keyset by pressing HOLD
twice during a call. Calls placed on exclusive hold can only be retrieved at the
keyset that placed the call on hold. Intercom calls are always placed on exclusive
hold.
CALL HOLD (SYSTEM)
Outside calls can be placed on system hold at any station. Users may dial the
access code or press the HOLD button. Calls on system hold may be retrieved at
any station.
CALL HOLD (REMOTE)
Outside calls can...

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4.1.8
tone. The tone is repeated at a programmable interval. Keysets receive an off-hook
ring signal through the speaker and single line stations receive a tone in the hand-
set. The volume of the camp-on tone can be set by the station user. Camped-on
calls follow Forward No Answer if a Forward No Answer destination has been set.
Optionally any station can be programmed to automatically camp-on to a busy
station instead of having to press the camp-on button or dial a camp-on code.
CENTREX/PBX...

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4.1.9
NOTE: This feature requires individual trunk buttons and auto-hold must be en-
abled.
COMPUTER TELEPHONY INTEGRATION (CTI)
Computer Telephone Integration (CTI) allows integration between the DCS 400si
and a personal computer system (PC) or a local area network (LAN). Caller ID or
ANI service is required for TAPI and TSAPI inbound call applications that use the
CID/ANI information to display computer records in conjunction with the presenta-
tion of the call to the station on the DCS 400si....

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4.1.10
DATA SECURITY
Single line extensions used with modems and facsimile machines can be pr\
o- 
grammed so that they will not receive any system-generated tones that wo\
uld dis-
rupt data transmissions. In addition, these devices receive C.O. ringing\
 pattern
instead of intercom ring pattern. Devices connected to an SLI card recei\
ve a dis-
connect signal upon termination.
DATABASE PRINTOUT
A copy of the customer database can be obtained by using PCMMC. This inf\
orma-
tion can be directed...

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4.1.11
DIRECT TRUNK SELECTION
Each station can be allowed access to or denied access from a trunk or t\
runk group 
by access code when LCR is activated. When restricted, the station user \
must use
a trunk key or a route key.
DIRECTORY NAMES
Each station, station group and C.O. line may be assigned a directory na\
me (maxi-
mum 11 characters). In addition, each personal speed dial number, system speed
dial number and entry in the DID translation table may be assigned a nam\
e (maxi-
mum 11...

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4.1.12
E & M TIE LINES (T1/COPPER)
Your office can be connected to another office with a tie line. Use it to make calls to
stations in the other system. If programming allows, you can access lines in the
other system to make outside calls. Tie line calls can be put on hold, transferred
and conferenced in the same way as are other outside calls. Users accessing the
tie line from the other system can get a line in your system and make outgoing
calls. These calls can be controlled by assigning a...