Samsung Dcs 400si General Description Manual
Have a look at the manual Samsung Dcs 400si General Description Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1705 Samsung manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
CONTENTS Digital Communications System General Description Every effort has been made to eliminate errors and ambiguities in the information contained in this guide. Any questions concerning information presented here should be directed to SAMSUNG TELECOMMUNICATIONS AMERICA, INC., 2700 NW 87th Avenue, Miami, FL 33172, telephone (305) 592-2900. SAMSUNG TELECOMMUNICATIONS AMERICA, INC. disclaims all liabilities for damages arising from the erroneous interpretation or use of information presented in this guide.
CONTENTS telecommunications Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA, INC. reserves the right without prior notice to revise information in this publication for any reason. SAMSUNG TELECOMMUNICATIONS AMERICA, INC. also reserves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant. Copyright 1999 Samsung Telecommunications America, Inc. All rights reserved. No part of this manual may be reproduced in any form or by any means—graphic, electronic or mechanical, including recording, taping, photocopying or information retrieval systems—without express written permission of the publisher of this material. PRINTED IN USA 4/99
CONTENTSTABLE OF CONTENTS PART DESCRIPTION PAGE 1SYSTEM OVERVIEW 1.1GENERAL DESCRIPTION..............................................................................1.2 1.2SIZE AND CONFIGURATION.........................................................................1.2 1.3TECHNOLOGY...............................................................................................1.4 1.4PROGRAMMING.............................................................................................1.5 2HARDWARE DESCRIPTIONS 2.1MAIN CABINET...............................................................................................2.1 2.2EXPANSION CABINET...................................................................................2.1 2.3COMMON CONTROL CARDS........................................................................2.2 2.4INTERFACE CARDS.......................................................................................2.2 2.5POWER SUPPLY (DPCU)...............................................................................2.5 2.6SYSTEM DAUGHTERBOARDS......................................................................2.5 2.7STATION EQUIPMENT...................................................................................2.8 3SPECIFICATIONS 3.1ELECTRICAL SPECIFICATIONS....................................................................3.1 3.2DIMENSIONS AND WEIGHTS.......................................................................3.1 3.3ENVIRONMENTAL LIMITS.............................................................................3.2 3.4CABLE REQUIREMENTS...............................................................................3.2 3.5SYSTEM TONES.............................................................................................3.2 3.6KEYSET LED INDICATIONS...........................................................................3.4 3.7RESERVE POWER DURATION ESTIMATES................................................3.4 3.8SYSTEM CALL CAPACITY.............................................................................3.5 4FEATURES 4.1SYSTEM FEATURES DESCRIPTIONS.......................................................4.1.2 4.2STATION FEATURES DESCRIPTIONS.......................................................4.2.1 4.3DISPLAY FEATURES DESCRIPTIONS.......................................................4.3.1 4.4SAMPLE SMDR PRINTOUT WITHOUT CALLER ID...................................4.4.1 4.5SAMPLE SMDR PRINTOUT WITH CALLER ID AND CALL COST.............4.5.1 4.6SAMPLE UCD REPORT..............................................................................4.6.1 4.7UCD CALL STATISTICS OVERVIEW..........................................................4.7.1 4.8UCD AGENT STATISTICS OVERVIEW.......................................................4.8.1 4.9SAMPLE TRAFFIC REPORT.......................................................................4.9.1 4.10TRAFFIC REPORT OVERVIEW................................................................4.10.1 4.11SAMPLE ALARM REPORT........................................................................4.11.1 5GENERAL USER INFORMATION 5.1RADIO FREQUENCY INTERFERENCE.........................................................5.1 5.2FCC REQUIREMENTS...................................................................................5.1 5.3TELEPHONE COMPANY INTERFACES.........................................................5.2 5.4UNDERWRITERS LABORATORIES...............................................................5.4 5.5MUSIC ON HOLD WARNING.........................................................................5.4 5.6EQUAL ACCESS REQUIREMENTS...............................................................5.4 5.7DISA WARNING..............................................................................................5.4
CONTENTS 1.2 PART 1. SYSTEM OVERVIEW 1.1 GENERAL DESCRIPTION The DCS (Digital Communications System) 400si is a digital telephone system designed for small to medium-sized businesses. It can operate with the functionality of a square key system, PABX or a combination of both (hybrid). The DCS 400si employs the very latest DSP (Digital Signal Processor) technology and utilizes dynamically allocated time slots providing 384 usable ports. The DCS 400si offers a variety of interface cards that allow connection to the public tele- phone network or to private networks. These are generally referred to as trunk cards. Two types of telephones can be connected to the system. Proprietary digital phones called “keysets” connect to digital line interface cards (DLI). Standard telephones generally called “single line sets” connect to single line interface cards (SLI). In addition, DLI station ports are used to connect peripheral devices such as door phones, serial interface devices and add-on modules and CTM modules. Miscellaneous circuits are provided to allow such optional features as external paging, music on hold, background music, common audible devices, alarms and emergency power failure telephones. Most interface cards can be inserted or removed with power on to eliminate unnecessary service interruptions while performing maintenance. All DCS 400si keysets utilize a single PCB with surface-mounted components assuring the highest product quality and long life. Samsung’s customary large, easy-to-read dis- plays and LEDs design make them much easier to use. In many instances, sophisticated features are made simple through the use of friendly display prompts or push-on/push-off feature keys. Expanding the 400si system is both economical and easy. Stack the expansion cabinet on top of the main cabinet to double the size of the system. A Removable Customer Module (DCDM) and a Removable ROM Module make it convenient to upgrade to future feature packages. 1.2 SIZE AND CONFIGURATION The DCS 400si is a fully modular system comprised of a main cabinet and one additional expansion cabinet, interface cards and electronic keysets. Each cabinet has 10 universal card slots providing 192 ports. A fully expanded system has 384 universal ports capable of supporting various combinations of stations and trunks. The DCS 400si cabinets are identical in construction and have a passive backplane with all active circuitry located on the plug-in circuit boards. This means that any enhancements to the system are done on the cards and do not require replacement of the cabinet(s).
CONTENTS 1.3 DCS 400si System Maximum Capacities SINGLE CABINET SYSTEM 192 ports (Figure 1–1) •Stylish metal cabinet Wall mounted or free standing Common Contral Processor slot 10 Universal Card slots 2 Power Supply slots Power distribution board AC & DC power cables Top, front and side covers 16 Circuit Power Failure Trans- fer board (optional) Ring Generator and Message Waiting Lamp Supply (optional) TWO CABINET SYSTEM 384 ports (Figure 1–2) 2 stackable metal cabinets Free standing (castors/legs) Common Control Processor slot Expansion Control Processor slot 20 Universal Card slots 4 Power Supply slots Power distribution board AC & DC power cables Top, front and side covers 2–16 Circuit Power Failure Trans- fer board (optional) Ring Generator and Message Waiting Lamp Supply (optional) FIGURE 1–1 FIGURE 1–2 ! #
CONTENTS 1.4 1.3 TECHNOLOGY SWITCHING System switching is accomplished by means of a custom IC “engine” \ that provides 256 switchable digital channels. When expanded to a two cabinet system the m\ atrix is ex- panded to 512 digital channels. The engine is controlled by its own 16 \ bit Motorola MC 68302 microprocessor and switching control program. The 68302 microproce\ ssor is spe- cifically designed for communication systems. Each of the 512 digital ch\ annels is auto- matically assigned to carry voice or data as required by system operatio\ n in a PCM for- mat. In addition, the system also utilizes Digital Signal Processors (DSPs)\ . Each DSP may be configured by the switching control program as a DTMF receiver or as a C\ .O. tone detec- tor on a per-call basis. Each engine chip contains four DSP channels. On\ e engine chip is located on the central processor card. Additional DSP’s can be easily added using plug- on daughterboards. This means that a system can contain a total of 68 DS\ P channels when fully expanded. These 68 DSP channels are fully shared throughout t\ he system as a common resource. Additionally, 24 dedicated CID DSPs can be added to support the Caller ID feature. These 24 dedicated DSPs are fully shared throughout t\ he system. Con- sult your Technical Manual–Installation Section for provisioning details. MEMORY The DCS 400si system is a Stored Program Control (SPC) multiprocessor \ system. The main system program and operating system (OS) are stored in four EPROM\ (Erasable Programmable Read Only Memory) chips totaling 2,048 kilobytes of memory\ . These four EPROMs plug into sockets on the DROMD daughterboard which plugs onto the\ DCCP (main processor) board. Please see section 2.6, DROMD Daughterboard, for more de- tails. The customer database and main processor scratch pad memory are containe\ d in 2 Mbytes of SRAM (Static Random Access Memory) which is located on the main DCC\ P board. In case of a power outage the SRAM is protected by an onboard lithium batte\ ry for up to 2,000 hours. An optional DCDM (DCS 400si Customer Data Module) daughterboard can be\ plugged onto the DCCP that provides an additional 2 Mbytes of “Super Capacito\ r” backed SRAM memory. This SRAM memory is an auxiliary customer database storage location th\ at can be used to store a copy of the customer’s most recent system database. The super ca- pacitor will maintain the DCDM memory up to 150 hours in case of a power\ outage. Please see section 2.6 for more detailed information on the DCDM. MICROPROCESSORS The DCS 400si uses distributed processing. Its primary (CCP) processor\ is a 16 bit Motorola MC68302 operating at a clock speed of 16 MHz. This processor provides lo\ cal control of the 256 PCM channels in a single cabinet system. In an expanded system, \ an additional
CONTENTS 1.5 processor (ECP) is coupled with the primary processor expanding the system to 512 PCM channels. Secondary processors are located on station and trunk cards. The tertiary level of processing is done in the keysets. The digital keysets use a Hitachi H8 processor for data communication within the DCS 400si. 1.4 PROGRAMMING The DCS 400si is a self-configuring system. This means that immediately after applying power, the DCS 400si reads the types and locations of all installed cards and telephones and assigns default data to them. This data provides for system operation minutes after applying power. All trunks and stations are assigned according to the default numbering plan. This numbering plan is flexible and may be changed to suit customer requirements. The installing technician customizes this default data to meet the end user’s require- ments. The system can be programmed from any LCD display keyset without interrupting system operation. There are three levels of programming: TECHNICIAN, CUSTOMER AND STA- TION. The technician level has access to all programs and can allow the customer access to system programs as needed. Technician and customer access are controlled by differ- ent security passcodes and access procedures. Station programming allows the individual station user to set various options applicable to their station only. Keyset users have more options than single line users. Each station user has their own passcode. The Customer or Technician level programming can also be used to set individual station options. The DCS 400si also provides for the use of a proprietary windows based computer pro- gram called PCMMC. This permits a technician to program the system using a personal computer. PCMMC can be used on-site to modify the customer database or to download (save) the entire customer database to a file. This file can then be saved as a backup and can be uploaded when required to restore the database. Through the use of modems, PCMMC can access a DCS 400si system remotely (off-site) to make database changes or perform uploads or downloads of the customer database as if the technician were on-site.
CONTENTSPART 2. HARDWARE DESCRIPTIONS 2.1 MAIN CABINET The main cabinet functions in- dependently as a stand alone 192 port system or it may be combined with the expansion cabinet to make 384 ports. The cabinet is comprised of a card cage and a passive back plane enclosed in a sturdy metal cabinet that can be wall mounted or set on casters. Top, front and side panels can be easily removed for instal- lation and servicing. The main cabinet comes with a power distribution b\ oard and AC power card mounted in the left side. The main cabinet provides ten (10) universal card slots. A variety of \ interface cards for stations, trunks and miscellaneous functions are installed in these 10 s\ lots. Dedicated slots are provided for the Common Control Processor (DCCP) and two (2\ ) power con- verter units (see Figure 2–1). An optional single line ring generator with message waiting lamp supply \ can be installed in the left side of the cabinet. The right side of the cabinet provides spa\ ce for an optional 16 circuit power failure transfer card and functions as a cable channel for\ 25 pair amphenol cables to the MDF. 2.2 EXPANSION CABINET The expansion cabinet mounts directly on top of the main cabinet and locks in place to provide a fully ex- panded 384 port system. The expansion cabinet is virtually identical to the main cabinet. It also has 10 universal slots and 3 dedicated slots for 2 power supplies and an Expan- sion Control Processor (DECP). An optional ring gen- erator with message waiting lamp supply and 16 circuit power failure tra\ nsfer board can also be mounted in the expansion cabinet. 2.1 FIGURE 2–1 FIGURE 2–2