Samsung CLX 8380ND User Manual

12.5   
In the optional tray
Note
This part explains the method of removing the jammed paper in 
the optional tray 2. Please refer to the next method for other 
optional trays, since the met hod is same as the tray 2
1 Open the outer cover in tray 2.
2 Open the inner cover of tray 2.
3 Pull the jammed paper out in the di rection shown. To avoid tearing 
the paper, pull it out gently and slowly. 
If the paper does not move when y ou pull, or if you do not see any 
paper in this area, stop and go to step...

12.6   
In the optional high  capacity feeder
1Open the outer cover of the high capacity feeder.
2 Open the inner cover of the high capacity feeder.
3 Pull the jammed paper out, in the direction shown, pulling gently and 
slowly in order to avoid tearing the paper.
If the paper does not move when y ou pull, or if you do not see any 
paper in this area, stop and go to step 4.
4 Pull out the optional high capacity feeder.
5 Lift the front part of the tray slight ly up to release the tray from the...

12.7   
7 Insert the paper tray and close the two covers.In the multi-purpose tray
1If the paper is not feeding properly, pull the paper out of the 
machine.
2 Open and close the side cover. Pr inting automatically resumes.
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12.8   
In the paper inside the machine 
NoteThe fuser area is hot. Take care when removing paper from the 
machine.
1 Open the side cover.
2 Remove the jammed paper, in the direction shown.
If you do not see any paper in  this area, go to step 3.
3Open the guide in the direction shown and pull the jammed paper 
gently out of the machine.
4 Open and close the front cover to resume printing.
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12.9   
In the fuser area
1 Open the side cover.
2 Remove the jammed paper, in the direction shown.
3 Close the side cover. Prin ting automatically resumes.
In the duplex unit area
If the duplex unit is not inserted  correctly, paper jam may occur. Make 
sure that the duplex unit is inserted correctly.
1 Open the side cover.
2 Remove the jammed paper. 
3 Close the side cover. 
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12.10   
In the stacker (finisher)
Paper jam in front of finisher
1 Open the stacker front cover. 
2 Press right of  1c lever and then push stacker to left.
3 Remove the jammed paper.
4 Slide in the stacker until you hear the sound ‘click’.
5 Close the stacker front cover.
Paper jam inside finisher, Paper jam inside finisher’s duplex
1 Open the stacker front cover. 
2 Pull the stacker lever  1a down. If necessary, pull the stacker lever 
1b  down as well.
3 Remove the jammed paper.
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12.11   
4 Pull up on the stacker lever and then close the stacker front cover.
Paper jam at exit of finisher
1Gently pull the paper out through the exit area.
2 Close the side cover. Prin ting automatically resumes.
Understanding display messages
Messages appear on the Smart Panel program window or on the control 
panel display to indicate machine status or errors. Refer to the tables 
below to understand the messages meaning to correct the problem, if 
necessary. Messages and their explanat ions are...

12.12   
[xxx] toner 
cartridge is not 
compatible. Check 
userís guide The toner cartridge 
you have installed is 
not for your 
machine. Install a Samsung-
genuine toner 
cartridge, designed 
for your machine.
[xxx] toner 
cartridge is not 
installed. Install it The toner cartridge 
is not installed or the 
CRUM (Consumer 
Replaceable Unit 
Monitor) in the 
cartridge is not 
properly connected. Try to reinstall the 
toner cartridge.
[xxx] toner 
cartridge is worn. 
Replace with new 
one The color...

12.13   
Motor does not 
operate: [zzz]. 
Please turn off 
then on There is a problem 
in the control of 
motor unit.
Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.
Original paper 
does not feed in 
scanner The lead edge of the 
document failed to 
actuate the scan 
sensor within the 
correct time after 
actuating the 
registration sensor. Open the DADF cover 
and remove jammed 
original. (Page 12.1)
Original paper is 
too long for 
scanner. Check 
size...

12.14   
Sensor failure: 
[zzz]. Call for 
service There is a problem 
in the sensor signal.
Turn the machine off 
and turn it on again. If 
the problem persists, 
please call for 
service.
Shake [xxx] toner 
cartridge The toner supply is 
low.  Thoroughly roll the 
new cartridge five or 
six times to distribute 
the toner evenly 
inside the cartridge. 
(Page 11.3)
Staple cartridge is 
empty. Replace it Stapler is run out. Order Staple 
Cartridge. 
(Page 13.2) And 
replace it. 
(Page 14.2)
Staple...