Samsung CLX 6240FX User Manual

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troubleshooting
This chapter gives helpful information fo r what to do if you encounter an error.
This chapter includes:
• Tips for avoiding paper jams
• Clearing document jams
• Clearing paper jams • Understanding display messages
• Solving other problems
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media type
s, most paper jams can be avoided. 
When a paper jam occurs, follow the steps outlined on page 71. 
• Follow the procedures on page 36. En sure that the adjustable...

72 _Troubleshooting
For the DADF 
(CLX-6200ND, CLX-6210FX, CLX-6240FX only)
1.Remove any remaining pages from the DADF.
2. Open the DADF cover.
3. Pull the jammed paper gently out of the DADF.
4. Close the DADF cover. Then load the removed pages, if any, back 
into the DADF.
Exit misfeed
1. Remove any remaining pages from the DADF (or ADF).
2. Seize the misfeed paper, and remove the paper from the document 
output tray by carefully pulling it  to the right using both hands.
3. Load the removed pages...

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CLEARING PAPER JAMS
When a paper jam occurs, the warning message appears on the display 
screen. Refer to the table below to locate and clear the paper jam.
In the paper feed area 
If paper is jammed in the paper feed ar ea, follow the next steps to release 
the jammed paper. 
1. Using the handle, completely open the front cover.
 
2. Carefully remove the paper by pulli ng in the direction as shown below. 
Go to step 7.
If you cannot find the jammed paper,  or if there is any...

74 _Troubleshooting
6.To replace the tray, lower the rear edge , align it with the slot, and slide it 
into the machine.
 
7. Open the front cover and close it. The machine will resume printing.
In the multi-purpose tray
When you print using the Multi-purpos e Tray and the machine detects that 
there is either no paper or that the paper has been improperly loaded, follow 
the next steps to release the jammed paper.
1.Check if the paper is stuck in the feedi ng area, and if so, pull it out gently 
and...

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In the fuser unit area
If paper is jammed in the fuser unit ar ea, follow the next steps to release the 
jammed paper.
1. Open the scan unit.
2. Open the inner cover using the handle.
 
3.Open the inner cover using the handle on it and carefully take the 
jammed paper out of the machine. 4.
Pull up the paper jam lever to loose the fusing part of the fuser unit and 
carefully take the jammed paper out of the machine.
5. Press down the paper jam lever to fasten the fusing part.
6. Close...

76 _Troubleshooting
In the paper exit area
If paper is jammed in the paper exit ar ea, follow the next steps to release 
the jammed paper.
1. If a long portion of the paper is visible,  pull it straight out. Open and close 
the front cover firmly. The machine will resume printing.
If you cannot find the jammed paper , or if there is any resistance 
removing the paper, stop pulling and go to step 2.
2. Open the scan unit.
3. Open the cover of reverse unit using the handle on it and carefully take 
the...

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7.Close the rear cover.
In the optional tray
If paper is jammed in the optional Tray, follow the next steps to release the 
jammed paper.
1.Pull the optional Tray open. After you pull it all the way out, lift up the 
front part of the tray slightly to  release the tray from the machine.
2. If you see the jammed paper, remove the paper from the machine by 
gently pulling it straight out as shown below.
3. Slide the tray back into the machine. 
4. Open the front cover.  5.
Pull the...

78 _Troubleshooting
UNDERSTANDING DI SPLAY MESSAGES
Messages appear on the control panel  display to indicate the machine’s 
status or errors. Refer to the tabl es below to understand the messages’ 
meaning and correct the problem if necessary. Messages and their 
meanings are listed in alphabetical order. 
• xxx indicates the media type.
• yyy indicates the tray.
• If the message is not in the t able, cycle the power and try the 
printing job again. If the problem persists, call for service.
• Some...

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File Name ExistThe file name you 
have entered already 
exists.Enter a different file 
name.
File Name 
Over LimitThe file names you 
can use are from 
doc001 to doc999. 
However, all file 
names are used 
already.Delete unnecessary 
files.
Fuser Fan 
Locked There is a problem in 
the cooling fan of the 
machine. Open and then close the 
front cover.
Global Address 
Not Found
When the device is 
unable to locate the 
given address of the 
Global server. Check the search ID.
Global...

80 _Troubleshooting
Not Assigned The speed button or 
speed dial number 
you tried to use has 
no number assigned 
to it. Enter the number 
manually using the 
number keypad or store 
the number or address.
Not Available
Try Again Later
Can not perform the 
task immediately 
because too many 
tasks are running at 
once.  Try again when current 
task is completed. 
NonSAMSUNG 
Toner
T The color toner 
cartridge which the 
arrow indicates is not 
a Samsung-genuine 
cartridge.
Press 
OK to toggle 
the...