Ricoh Mp C3000 Service Manual

Error Codes 
SM 19 B786 
B786 
Fax Option 
Code  Meaning Suggested Cause/Action  
confidential or transfer 
mode  ƒ  Try adjusting the tx level and/or cable 
equalizer settings. 
ƒ  The other end may hav e disconnected, or it 
may be defective; try calling another machine. 
ƒ  If the rx signal level is too low, there may be a 
line problem. 
Cross reference  
See error code 0-08. 
0-20  Facsimile data not  received within 6 s of 
retraining  ƒ  Check the line connection. 
ƒ Replace the FCU. 
ƒ  Check for...

Error Codes 
B786 20  SM 
Code Meaning Suggested Cause/Action  
0-30  The other terminal did not 
reply to NSS(A) in AI short 
protocol mode  ƒ  Check the line connection. 
ƒ  Try adjusting the tx level and/or cable 
equalizer settings. 
ƒ  The other terminal may not be compatible. 
Cross reference  
Dedicated tx parameters - Section 4 
0-32  The other terminal sent a  DCS, which contained 
functions that the receiving 
machine cannot handle.  ƒ  Check the protocol dump list. 
ƒ  Ask the other part
y to...

Error Codes 
SM 21 B786 
B786 
Fax Option 
Code  Meaning Suggested Cause/Action  
back to T.30 mode, 
because it could not detect 
a CJ in response to JM 
(JM timeout).  to noise, etc. 
ƒ  A network that has  narrow bandwidth cannot 
pass JM to the other end. 
ƒ  Check the line c onnection and condition. 
ƒ  Try receiving a call from another V.8/V.34 fax. 
0-79  The called terminal  detected CI while waiting 
for a V.21 signal.  ƒ  Check for line noise or other line problems. 
ƒ  If this error occurs,...

Error Codes 
B786 22  SM 
Code Meaning Suggested Cause/Action  
because PPR was 
transmitted/received 9 
(default) times within the 
same ECM frame.  ƒ  Try adjusting the cable equalizer setting. 
2-11  Only one V.21 connection 
flag was received  ƒ Replace the FCU. 
2-12  Modem clock irregularity 
ƒ Replace the FCU. 
2-13  Modem initialization error ƒ  Turn off the machine, then turn it back on. 
ƒ  Update the modem ROM. 
ƒ Replace the FCU. 
2-23 JBIG compression or 
reconstruction error  ƒ  Turn off...

Error Codes 
SM 23 B786 
B786 
Fax Option 
Code  Meaning Suggested Cause/Action  
mismatch (Protection 
against Wrong 
Connections) 
5-10  DCR timer expired  ƒ Replace the FCU. 
5-20 Storage impossible 
because of a lack of 
memory 
5-21 Memory overflow  ƒ  Temporary memory shortage. 
ƒ  Test the SAF memory. 
5-23  Print data error when 
printing a substitute rx or 
confidential rx message  ƒ  Test the SAF memory. 
ƒ  Ask the other end to resend the message. 
5-25  SAF file access error 
ƒ  Replace an SD...

Error Codes 
B786 24  SM 
Code Meaning Suggested Cause/Action  
6-10  G3 ECM - error frames still 
received at the other end 
after all communication 
attempts at 2400 bps   ƒ  Check for line noise. 
ƒ  Adjust the tx level (use NCU parameter 01 or 
the dedicated tx parameter for that address). 
ƒ  Check the line connection. 
ƒ  Defective remote terminal. 
6-21  V.21 flag detected during  high speed modem 
communication  ƒ  The other terminal may be defective or 
incompatible. 
6-22  The machine resets...

Error Codes 
SM 25 B786 
B786 
Fax Option 
Code  Meaning Suggested Cause/Action  
is a problem with the SMTP server and to 
check that the SMTP server settings are 
correct. 
ƒ  Folder send destination is incorrect. Contact  the system administrato r to determine that the 
SMTP server settings and path to the server 
are correct. 
ƒ  Device settings incorrect. Confirm that the  user name and password settings are correct. 
ƒ  Direct SMTP destination incorrect. Contact 
the system administrator to...

Error Codes 
B786 26  SM 
Code Meaning Suggested Cause/Action  
ƒ  Direct SMTP sending not operating correctly. 
ƒ  Software application error. 
14-09  Authorization Failed for 
Sending to SMTP Server  ƒ  POP-Before-SMTP or SMTP authorization 
failed. 
ƒ  Incorrect setting for file transfer 
14-10 Addresses Exceeded  ƒ  Number of broadcast addresses exceeded the 
limit for the SMTP server. 
14-11 Buffer Full  ƒ  The send buffer is full so the transmission 
could not be completed. Buffer is full due to...

Error Codes 
SM 27 B786 
B786 
Fax Option 
Code  Meaning Suggested Cause/Action  
ƒ  HDD full or not operating correctly. 
ƒ Software error. 
14-32  Cancelled the Mail Due to 
Error Detected by NFAX  ƒ  Error detected with NFAX and send was 
cancelled due to a software error. 
14-33  No Mail Address For the  Machine  ƒ  Neither the mail address of the machine nor 
the mail address of the network administrator 
is registered. 
14-34  Address designated in the  domain for SMTP sending 
does not exist  ƒ...

Error Codes 
B786 28  SM 
Code Meaning Suggested Cause/Action  
server is not stored in the machine.  
ƒ  The DNS IP address is not registered.  
ƒ  Network not operating correctly. 
15-12 Authorization Error  POP3 /IMAP4 send authorization failed: 
ƒ  Incorrect IFAX user name or password. 
ƒ  Access was attempted by another device,  such as the PC. 
ƒ  POP3/IMAP4 settings incorrect. 
15-13  Receive Buffer Full  ƒ  Occurs only during manual reception. 
Transmission cannot be received due to 
insufficient...