Ricoh B230 Service Manual

 
SM 4-91 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Electric counter error 
Abnormal data in the counters. 
ƒ Defective NVRAM 
ƒ Defective controller 
900 CTL 
D 
1.  Check the connection between the NVRAM and controller. 
2. Replace the NVRAM. 
3. Replace the controller. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
910  External Controller Error 1 
911  External Controller Error 2 
912  External Controller Error...

 
B230/B237 4-92  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
External Controller Error 6 
While EAC (External Application Converter), the conversion module, 
was operating normally, the receipt of a power line interrupt signal from 
the FLUTE serial driver was detected, or BREAK signal from the other 
station was detected. 
919 CTL 
D 
ƒ  Power outage at the EFI controller 
ƒ  EFI controller was rebooted 
ƒ  Connection to EFI controller loose 
 
No. Type Details...

 
SM 4-93 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Netfile function error 
The management area or management file on the HDD is corrupted. 
ƒ Defective HDD 
ƒ  Data inconsistency (e.g., caused by power failure) 
925 CTL 
D When SC 860-865 keep occurring: 
1.  Follow the troubleshooting procedures. 
In other cases: 
1.  Initialize the netfile partition. 
2.  Initialize the hard disk. 
3. Replace the HDD. 
 
No. Type Details (Symptom, Possible...

 
B230/B237 4-94  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Software continuity error 
The software has attempted to perform an unexpected operation. 
However, unlike SC 990, the object of the error is continuity of the 
software. 
ƒ  Software program error 
ƒ  Internal parameter incorrect, insufficient working memory. 
991 CTL 
C 
1.  This SC is not displayed on the LCD (logging only). 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)...

 
SM 4-95 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Controller Board Mismatch 
The information on the controller board does not match that of the 
machine 
ƒ  Wrong controller board installed 
995 CTL 
D 
Reinstall the correct controller board for this machine. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Application function selection error 
ƒ  The application selected by the operation panel key does not start...

 
B230/B237 4-96  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Application start error 
No applications start within 60 seconds after the power is turned on. 
ƒ  Loose connection of RAM-DIMM, ROM-DIMM 
ƒ Defective controller 
ƒ Software problem 
998 CTL 
D 
1.  Check the setting of SP5875-001. If the setting is set to 1 (OFF), 
change it to 0 (OFF). 
2.  Check if the RAM-DIMM and ROM-DIMM are correctly connected. 
3.  Reinstall the controller system firmware. 
4. Replace...

 
SM 4-97 B230/B237 
Trouble 
shooting 
4.5 TROUBLESHOOTING GUIDE 
4.5.1 IMAGE QUALITY 
  

 
B230/B237 4-98  SM 
 
The following work-flow shows the basic troubleshooting steps for the image quality 
problems on this product.  

 
SM 4-99 B230/B237 
Trouble 
shooting 
  

 
B230/B237 4-100  SM 
(From the previous diagram) 
4.5.2 LINE POSITION ADJUSTMENT 
When there are color registration errors on the output, do the line position adjustment as 
follows. 
 
ƒ  Use A3/DLT size paper for this adjustment. 
Test 
1.  Do SP2-111-003 (Mode c: rough adjustment). 
2.  Use SP2-194-007 to check if the result of the line position adjustment is correct 
(0: Completed successfully, 1: Not completed). If the result is 1, refer to 
‘Countermeasure list for color registration errors’. 
3....