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Ricoh B230 Service Manual

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Page 311

 
SM 4-71 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Shift motor error 
The shift motor HP sensor does not detect any change for 1.86 
seconds after the shift motor has turned on at power on or during its 
operation. 
ƒ  Defective shift motor 
ƒ  Defective shift motor HP sensor 770 B 
1.  Check the connections to the shift motor and the shift motor HP 
sensor. 
2.  Defective shift motor or the shift motor HP sensor. 
 
No. Type Details...

Page 312

 
B230/B237 4-72  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher error 
The machine does not recognize the finisher, but recognizes the bridge 
unit. 
ƒ Defective connector 
ƒ Defective harness 
ƒ Incorrect installation 792 B 
1.  Check the connections between the finisher and the machine. 
2.  Install a new finisher. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Front jogger motor error 
ƒ  The machine does not detect that the front...

Page 313

 
SM 4-73 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Rear jogger motor error 
ƒ  The machine does not detect that the rear jogger HP sensor is OFF 
for 40 ms after the rear jogger fence moved. 
ƒ  The machine does not detect that the rear jogger fence HP sensor 
is ON for 830 ms after the rear jogger fence returned to its home 
position. 
ƒ  Defective rear jogger motor 
ƒ Disconnected connector 
ƒ  Overload to rear jogger motor 
ƒ  Defective...

Page 314

 
B230/B237 4-74  SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Transport belt solenoid error   
ƒ Disconnected harness 
ƒ  Defective transport motor 
ƒ  Transport belt HP sensor 
796 B 
1.  Check the harness connection. 
2.  Replace the transport motor. 
3.  Replace the transport belt HP sensor. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
EEPROM data error 
ƒ  Defective EEPROM on the main board 797 B 
1.  Check the harness connection. 
2....

Page 315

 
SM 4-75 B230/B237 
Trouble 
shooting 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
819 CTL 
D Fatal error 
Process error 
System completely down 
ƒ  Defective RAM DIMM 
ƒ  Defective ROM DIMM 
ƒ Defective controller 
ƒ Software error 
1.  Check and/or replace the RAM DIMM. 
2.  Check and/or replace the ROM DIMM. 
3. Replace the controller. 
[696E] 
 
ƒ  See Note 1 at the end of the SC table 
Memory error 
Unexpected system memory size 
ƒ  Defective RAM DIMM 
ƒ  Defective ROM...

Page 316

 
B230/B237 4-76  SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
    An error in the operation system (An error message is output.) 
  
ƒ Defective CPU 
ƒ  Defective memory 
ƒ   Defective flash memory 
ƒ  Incorrect software 
   1. Replace the memory. 
2. Replace the controller. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
820 CTL 
D  Self-diagnostics error: CPU 
[XXXX]: Detailed error code 
CPU error 
During the self-diagnosti
c, the controller...

Page 317

 
SM 4-77 B230/B237 
Trouble 
shooting 
 
ƒ  System firmware problem 
ƒ  Defective RAM-DIMM 
ƒ  Defective controller 
 
1.  Reinstall the controller system software. 
2. Replace the RAM-DIMM. 
3. Replace the controller. 
 
No. Type Details (Symptom, Possible C ause, Troubleshooting Procedures) 
821 CTL 
D  Self-diagnostics error: ASIC 
[XXXX]: Detailed error code 
ASIC error 
The write-&-verify check error has occurred in the ASIC. 
ƒ
 Defective ASIC device 
[0B00] 
1. Replace the controller. 
ASIC...

Page 318

 
B230/B237 4-78  SM 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
The CPU checks if the ASIC timer works correctly compared with the 
CPU timer. If the ASIC timer does not function in the specified range, 
this SC code is displayed. 
ƒ  System firmware problem 
ƒ Defective RAM-DIMM 
ƒ Defective controller 
1.  Reinstall the controller system firmware. 
2. Replace the RAM-DIMM. 
3. Replace the controller board. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting...

Page 319

 
SM 4-79 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
823 CTL 
B Self-diagnostic error: NIB 
[XXXX]: Detailed error code 
[6101] MAC address check sum error 
The result of the MAC address check sum does not match the check 
sum stored in ROM. 
[6104] PHY IC error 
The PHY IC on the controller cannot be correctly recognized. 
[6105] PHY IC loop-back error 
An error occurred during the loop-back test for the PHY IC on the 
controller. 
   1....

Page 320

 
B230/B237 4-80  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
[15FF] 
Self-diagnostic Error: RTC/optional NVRAM 
The RTC device is not detected. 
ƒ RTC defective 
ƒ  NVRAM without RTC installed 
ƒ  Backup battery discharged 826 CTL 
D 
1.  Replace the NVRAM with another NVRAM with an RTC device. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
827 CTL 
D Self-diagnostic error: Standard SDRAM DIMM 
[XXXX]: Detailed error code 
Verification error...
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