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Ricoh B230 Service Manual

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Page 301

 
SM 4-61 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Controller-to-operation panel communication error at startup 
ƒ  After the machine is powered on, the communication between the 
controller and the operation panel is not established, or 
communication with controller is interrupted after a normal startup. 
ƒ  After startup reset of the operation panel, the attention code or the 
attention acknowledge code is not sent from the controller...

Page 302

 
B230/B237 4-62  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
RFID: Communication error 
ƒ  Communication error occurs when the RFID starts to communicate 
with the RFID receptor. 
ƒ  Retry of RFID communication fails three times after the machine 
has detected the RFID communication error. 
ƒ  Defective RFID reader and writer 
ƒ Disconnected ASAP I/F  
ƒ  No memory chip on the toner cartridge 
ƒ Noise 681 D 
1. Replace the RFID controller board. 
2.  Replace the toner...

Page 303

 
SM 4-63 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
RFID: Unit check error 
The machine gets RFID communication error even the toner cartridges 
have not been installed in the machine. 
Caused by noise 
683 B 
1.  Turn the main power switch off and on. 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Memory address command error 
The BICU does not receive a memory address command from the 
controller 120 seconds after...

Page 304

 
B230/B237 4-64  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
GAVD communication error 
ƒ  The I2C bus device ID is not identified during initialization. 
ƒ  A device-status error occurs during I2C bus communication. 
ƒ  The I2C bus communication is not established due to an error other 
than a buffer shortage. 
ƒ Loose connection 
ƒ Defective BICU 
ƒ  Defective LD controller board 690 D 
1.  Turn the main switch off and on. 
2.  Check the cable connection. 
3.  Replace...

Page 305

 
SM 4-65 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher Tray 1 shift motor error 
The shift roller HP sensor of the upper tray does not activate within the 
prescribed time after the shift tray starts to move toward or away from 
the home position. The 1st detection failure issues a jam error, and the 
2nd failure issues this SC code. 
ƒ  Shift tray HP sensor of the upper tray disconnected, defective 
ƒ  Shift tray motor of the upper tray...

Page 306

 
B230/B237 4-66  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher corner stapler motor error 
The 1st detection failure issues a jam error, and the 2nd failure issues 
this SC code. 
For 1000-sheet (booklet) finisher 
ƒ  The stapler motor does not switch off within the prescribed time 
after operating.   
ƒ  The HP sensor of the staple unit does not detect the home position 
after the staple unit moves to its home position. 
ƒ  The HP sensor of the staple unit...

Page 307

 
SM 4-67 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher stapler movement motor error 
For 1000-sheet (booklet) finisher 
ƒ  The stapler HP sensor is not activated within the specified time 
after the stapler motor turned on. (first detection: jam error, 
consecutive twice detection SC code). 
For 500-sheet finisher  
ƒ  The stapler HP sensor does not detect OFF signal even the 
stapler moves from the ON position for 0.35 seconds. 
ƒ  The...

Page 308

 
B230/B237 4-68  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
1000-sheet booklet finisher: Stack feed motor error 
ƒ  The stack feed HP sensor does not detect ON twice (once: jam 
error) for specified time after the stack feed motor has turned on. 
ƒ  The stack feed HP sensor does not detect OFF twice (once: jam 
error) for specified time after the stack feed motor has turned on. 
ƒ Motor overload 
ƒ  Loose connection of the stack feed motor 
ƒ  Defective stack feed...

Page 309

 
SM 4-69 B230/B237 
Trouble 
shooting 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Finisher punch motor error 
The punch HP sensor is not activated within the specified time after the 
punch motor turned on. The 1st detection failure issues a jam error, and 
the 2nd failure issues this SC code. 
ƒ  Punch HP sensor disconnected, defective 
ƒ  Punch motor disconnected or defective 
ƒ  Punch motor overload due to obstruction 
760 B 
1.  Check the connections and cables for the...

Page 310

 
B230/B237 4-70  SM 
 
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures) 
Punch movement motor error 
The punch unit moves but is not detected at the home position within 
the specified time. The 1st detection failure issues a jam error, and the 
2nd failure issues this SC code. 
ƒ  Motor harness disconnected, loose, defective 
ƒ Defective motor 
763 B 
1.  Check the connections to the punch movement motor. 
2.  Defective punch movement motor 
 
No. Type Details (Symptom, Possible...
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