RCA 25202re3-b Manual
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21 Telephone Operation 2. Use the REVIEW or button to select the duration. You may choose from 15 minutes, 30 minutes, 45 minutes, 1 hour, or 2 hours and increase the duration by 1 hour intervals up to 24 hours. 3. Press the SELECT button to save your selection. 4. When the Do Not Disturb function is on, the DND indicator flashes. To turn off Do Not Disturb, press the DND button. NOTE: When Do Not Disturb is On, you will still receive a ringing line indication, CID information, and New Call indicators. Voice Messaging Provided your phone company offers voice messaging service and you subscribe to it, the VOICE MAIL indicator on the base flashes to indicate a message is waiting. It stops flashing after the message is reviewed. IMPORTANT: You must have the voice mail access code programmed for this feature to work. See “Voice Mail Access Codes.” 1. Pick up the handset, or press HEADSET or SPEAKER. 2. Press VOICE MAIL 1 for line 1 voicemail or VOICE MAIL 2 for line 2 voicemail. 3. The unit auto dials the pre-programmed voice mail access number/code so you can access the voice mail stored at the phone company. The user can also review the access number first before dialing. 1. Press VOICE MAIL 1 for line 1 voicemail or VOICE MAIL 2 for line 2 voicemail. 2. The number shows in the display. 3. Pick up the handset, press HEADSET, or press SPEAKER. 4. The unit auto dials the pre-programmed voice mail access number so you can access the voice mail stored at the phone company.
22 Caller ID Caller ID (CID) Summary Screen The summary screen shows the current time, current date and number of new calls to be reviewed. It is displayed until any button is pressed. Within 10 seconds of receiving a new call, the new caller information is displayed and the green NEW CALL indicator turns on. NOTE: The number of new calls is displayed until all new calls have been reviewed. Receiving and Storing CID Records This unit receives and displays information transmitted by your local phone company. This information can include the phone number, date, and time; or the name, phone number, date, and time. The unit stores up to 99 call records for later review. When the call log is full, a new call automatically replaces the oldest call. NEW appears in the display for calls received that have not been reviewed. Time Date Number of New calls Batter y Indicator 12:43 AM 12/31 29 NEW CALLS JOHN SMITH327-555-2325 10:42 AM 12/30NEW CALL#21 CID phone number CID name
23 Caller ID Reviewing CID Records •Press the REVIEW or to scroll the call records. NOTE: When you scroll to the start/end of the list, START /END appears in the display. Saving CID Records to Memory/Phone Directory Memory 1. While a name and telephone number shows in the display, press SELECT if you want to edit the information. Then follow the steps in the Storing a Name and Number in Memory section to edit and store the record. 2. If you do not need to edit the name or number, press the STORE button followed by the MEMORY button, or press the DIRECTORY button to save the information in the Phone Directory memory. Deleting a CID Record To delete the record showing in the display, press the DELETE button once. Deleting All CID Records This feature allows you to clear all CID records at once. 1. While viewing the CID record, press and hold the DELETE button for two seconds. DELETE ALL? shows in the display. 2. Press the DELETE button again to confirm. Dialing Back When reviewing CID records, you can dial back the numbers showing on the display. If You Programmed Your Local Area Code in the Setup Menu 1. Press the REVIEW or button to scroll to the number you want to dial. 2. Press the DIAL button. If you see a number with 7 digits (i.e. 555-1234), then the call was received from within your area code. However, this does not guarantee the call is a local call. If you see a number with 11 digits (i.e. 1-234-555-1234), then the call received was not from your area code. If the viewing number is not a Direct Dial Number provided by the phone company, the unit displays TO ADJUST.
24 Caller ID 3. To adjust the phone number format, use the REVIEW or button For instance, a 7-digit local number sometimes cannot be dialed because it requires a 10-digit or 11- digit format. Use the REVIEW or button to scroll through 7, 10, and 11-digit numbers. 7-digits:7-digit telephone number (i.e. 555-5555) 10-digits:3-digit area code + 7-digit telephone number (i.e. 425-555-5555) 11-digits:long distance code 1 + 3-digit area code + 7-digit telephone number (i.e. 1-425-555-5555) 4. To dial the displayed number, pick up the handset or press DIAL again. If You Did Not Program Your Local Area Code in the Setup Menu 1. Press the REVIEW or button to display the number you want to dial. You will only see 10-digit numbers (i.e. 234-555-1234). 2. Press DIAL to dial back. You may adjust the number format if TO ADJUST shows in the display. Call Waiting Caller ID This feature lets you see (in the display) who is calling when you are on the phone and hear the call waiting tone in the receiver. The caller identification information appears in the display after you hear the tone. IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you must subscribe to Caller ID with Call Waiting Service.
25 Memory Direct Access Memory & Directory Memory Storing a Name and Number in Memory 1. Press the STORE button. ENTER NUMBER shows in the display. 2. Use the touch-tone pad to enter the number you want to store (up to 32 digits). NOTE: If you make a mistake, use the button to position the cursor and press DELETE to erase an incorrect digit OR directly input another digit to replace the incorrect digit. 3. Press the SELECT button. 4. Use the touch-tone pad to enter a name (up to 21 characters). More than one letter is stored in each of the number keys. For example, to enter Bill Smith, press the 2 key twice for the letter B. Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L. Press the 5 key 3 times for the second letter L, and press the 1 key to insert a space between the first and last name. Press the 7 key 4 times for the letter S; press the 6 key once for the letter M; press the 4 key 3 times for the letter I; press the 8 key for the letter T; press the 4 key twice for the letter H. NOTE: If you make a mistake, press DELETE to erase an incorrect letter and re-enter the correct letter. 5. Press the STORE button. LOCATION? shows in the display. 6. Enter the memory location : •Press the DIRECTORY button to save the record in Directory Memory OR •Press a MEMORY button to save the record in Direct Access Memory. 7. For future reference, write the name or number of the parties stored in each location on the corresponding spaces on the memory index card. Reviewing Stored Names & Numbers 1. Press the DIRECTORY button. 2. Use the REVIEW or button to review the records stored in Directory Memory. OR
26 Memory 1. Press a MEMORY button to review the record stored in Direct Access Memory. Changing a Stored Name or Number 1. Press DIRECTORY. 2 . Use the REVIEW or button to scroll to the desired memory. 3. Press SELECT and edit the content according to the steps in the Storing a Name & Number in Memory section. OR 1. Press a MEMORY location button. 2. Press SELECT and edit the content according to the steps in the Storing a Name and Number in Memory section. Storing the Last Number Dialed To quickly and easily store the last number dialed. 1. Press the REDIAL/PAUSE button to view the last number dialed. 2. Press SELECT if you want to edit the number, otherwise press STORE. 3. Follow the steps in the Storing a Name and Number in Memory section to store the number. Storing a Pause Use the PAUSE button to insert a pause when a delay is needed in the dialing sequence (for example, when you must dial a 9 to get an outside line or when you must enter codes to access your bank’s information line).
27 Memory Dialing a Stored Number If the number is stored in the Directory Memory, 1. Pick up the handset, or press SPEAKER or HEADSET. 2. Wait for the dial tone. 3. Press the DIRECTORY button, and use the REVIEW or button to find the number. 4. Press the DIAL button and the number automatically dials. If the number is stored in the Direct Access Memory, 1. Pick up the handset, or press SPEAKER or HEADSET. 2. Wait for the dial tone. 3. Press the MEMORY location button, and the number automatically dials. Chain Dialing This process allows you to dial a succession of stored numbers from separate memory locations. This is useful when you must dial several sequences of numbers, such as with frequent calls via a telephone company long distance provider. For example Memory location Local access number of long distance company 6 Authorization code (ID) 7 Long distance phone number 8 Using 1. Press the line you want. 2. Press memory location 6. (Press pause if needed.) 3. Press memory location 7. (Press pause if needed.) 4. Press memory location 8.
28 Memory Deleting All Directory Memory This feature allows you to clear all memory saved in the directory at once. 1. Press the MENU button. 2. Use the REVIEW or buttons to scroll to PHONE OPTIONS 3. Press SELECT. CLEAR ALL MEM shows in the display. 4. Press SELECT. 5. Press the REVIEW or button to scroll to YES. 6. Press SELECT. OK is displayed to confirm all directory memory is deleted. If you want to start over, press EXIT once to return to the previous menu level.
29 Other Information Display Messages The following special messages indicate the status of a message or the unit: NO CALLSThe CID memory log is empty. UNKNOWN CALLERThe incoming call does not have CID service or their service area is not linked to yours. If UNKNOWN CALLER appears along with a calling number, the name information for that number was not available. BLOCKED CALLThe caller is registered as “Private Number” and their CID information is withheld. INCOMPLETE DATACaller information has been interrupted or corrupted during transmission. NO DATANo CID signal has been detected, or CID service has not been activated. START/ENDYou are at the beginning or the end of the CID memory log. Battery power level is low or battery is not installed. Troubleshooting Guide No dial tone •Check or repeat installation steps: Make sure the telephone line cords are connected to the phone and the wall jack . Make sure the cords are not damaged . •Make sure the hook switch pops up when the handset is lifted . •Check the SPEAKER button. Is the indicator off? •Disconnect the phone from the wall jack and connect another phone to the same jack. If there is no dial tone in the second phone, the problem might be your wiring or local service.
30 Other Information You cannot be heard by the other party. •Make sure the handset or headset cord is connected properly and securely. •Make sure MUTE is not turned on. Phone does not ring. •Make sure the ringer is turned on. •You may have too many extension phones on your line. Try unplugging some phones. •See solutions for “No dial tone.” •Make sure Do Not Disturb is not turned on. Incoming voice too low or none at all. •Check and adjust volume control setting. Memory dialing doesn’t work •Make sure you program the memory location keys correctly . •Make sure you follow proper dialing sequence . Battery LOW indicator blinks or is solid •The batteries need replacing or are not installed.