RCA 25202re3-b Manual

							Two-Line Speakerphone
with Call Waiting Caller ID
User’s Guide
Please read this manual before
operating this product for the
first time.
TOCOM 16211370
Model 25202 
						

							2 Equipment Approval Information
Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with
parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published
by ACTA.
1Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence
Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of
these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all
devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your
line as determined by the REN, you should contact your local telephone company.
A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the
applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is
provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
Notes
•This equipment may not be used on coin service provided by the telephone company.
•Party lines are subject to state tariffs, and therefore, you may not be able to use your own telephone equipment if
you are on a party line. Check with your local telephone company.
•Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
•If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this
product does not disable your alarm equipment. If you have questions about what will disable alarm equipment,
consult your telephone company or a qualified installer.
2Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall,
where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not
practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service
immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such
temporary discontinuance; (2) afford you the opportunity to correct the situation; and (3) inform you of your right to bring a
complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where
such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes
are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate
notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference; and (2) This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is
connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television
technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet,
“How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing
Office, Washington, D.C. 20402. Please specify stock number 004-000-00345-4 when ordering copies.
Important Information
US NUMBER IS LOCATED ON THE CABINET BOTTOM
REN NUMBER IS LOCATED ON THE CABINET BOTTOM 
						

							3
SEE MARKING ON BOTTOM / BACK OF PRODUCT
RISK OF ELECTRIC SHOCK
            DO NOT OPEN
WARNING: TO
PREVENT FIRE OR
ELECTRICAL SHOCK
HAZARD, DO NOT
EXPOSE THIS
PRODUCT  TO RAIN
OR MOISTURE.THE LIGHTNING
FLASH AND ARROW
HEAD WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU OF
“DANGEROUS
VOLTAGE” INSIDE
THE PRODUCT.CAUTION: TO REDUCE THE
RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR
BACK). NO USER
SERVICEABLE PARTS INSIDE.
REFER SERVICING TO
QUALIFIED SERVICE
PERSONNEL.THE EXCLAMATION
POINT WITHIN THE
TRIANGLE IS A
WARNING SIGN
ALERTING YOU  OF
IMPORTANT
INSTRUCTIONS
ACCOMPANYING
THE PRODUCT.
CAUTION:
IMPORTANT INFORMATION..................... 2
EQUIPMENT APPROVAL INFORMATION.................. 2
I
NTERFERENCE INFORMATION............................. 2INTRODUCTION.................................... 5
C
ONNECTIONS AND SETUP.................... 6
BASE LAYOUT................................................ 6
PARTS CHECKLIST................................................ 7
T
ELEPHONE JACK REQUIREMENTS.......................... 7
I
NSTALLATION................................................. 7
IMPORTANT INSTALLATION INFORMATION................ 7
I
NSTALLING THE PHONE.................................... 8
D
ATA PORT................................................. 10
PROGRAMMING THE TELEPHONE........................ 11
D
ISPLAY LANGUAGE........................................... 11
M
ANUALLY SETTING THE DATE AND TIME............ 11
FLASH TIME..................................................... 12
H
OUR FORMAT................................................. 12
CALL ALERT TONE............................................ 13
L
OCAL AREA CODE........................................... 13
R
EGIONAL AREA CODES.................................... 14
VOICE MAIL ACCESS CODES............................. 15
R
ESTORING THE DEFAULTS................................. 15
TELEPHONE OPERATION..................... 16TELEPHONE OPERATION.................................. 16M
AKING CALLS WITH THE HANDSET.................. 16
M
AKING CALLS WITH THE SPEAKERPHONE.......... 16
MAKING CALLS WITH THE OPTIONAL HEADSET... 16
R
ECEIVING CALLS WITH THE HANDSET................ 17
R
ECEIVING CALLS WITH THE SPEAKERPHONE....... 17
RECEIVING CALLS WITH THE OPTIONAL
HEADSET..................................................... 17
S
WITCHING BETWEEN THE SPEAKERPHONE,
HANDSET, AND HEADSET.............................. 17
P
RE-DIALING TELEPHONE NUMBERS.................. 18
C
ALL TIMER..................................................... 18
MUTE.............................................................. 18
H
OLD............................................................... 19PLACING A CALL ON HOLD................................... 19
RELEASING A CALL FROM HOLD............................ 19FLASH.............................................................. 19
REDIAL............................................................. 19
V
OLUME........................................................... 19RINGER VOLUME.................................................. 20
SPEAKERPHONE, HANDSET, ANDHEADSET VOLUME................................................ 20CONFERENCE.................................................... 20
D
O NOT DISTURB............................................. 20
V
OICE MESSAGING............................................ 21
Table of Contents 
						

							4 C
ALLER ID ..................................... 22
CALLER ID (CID) ........................................ 22
SUMMARY SCREEN........................................... 22
R
ECEIVING AND STORING CID RECORDS............ 22
R
EVIEWING CID RECORDS................................ 23
SAVING CID RECORDS TO MEMORY/PHONE
DIRECTORY MEMORY................................... 23
D
ELETING A CID RECORD................................. 23
DELETING ALL CID RECORDS............................ 23
D
IALING BACK................................................. 23IF YOU PROGRAMMED YOUR LOCAL AREACODE IN THE SETUP MENU................................... 23
IF YOU DID NOT PROGRAM YOUR LOCALAREA CODE IN THE SETUP MENU......................... 24CALL WAITING CALLER ID ................................ 24MEMORY....................................... 25
DIRECT ACCESS MEMORY & DIRECTORYMEMORY................................................. 25
Table of Contents
STORING A NAME AND NUMBER IN MEMORY... 25
REVIEWING STORED NAMES & NUMBERS......... 25
C
HANGING A STORED NAME OR NUMBER......... 26
S
TORING THE LAST NUMBER DIALED.................. 26
STORING A PAUSE............................................ 26
D
IALING A STORED NUMBER............................. 27
C
HAIN DIALING................................................ 27
DELETING ALL DIRECTORY MEMORY.................. 28
OTHER INFORMATION........................ 29
DISPLAY MESSAGES...................................... 29
TROUBLESHOOTING GUIDE............................... 29
G
ENERAL PRODUCT CARE............................... 31
S
ERVICE...................................................... 32
LIMITED WARRANTY...................................... 33
ACCESSORY ORDER FORM................. 37 
						

							5
Introduction
CAUTION: When using telephone equipment, there are basic safety instructions that should
always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
Your Caller ID phone stores and displays specific information, provided by your local
telephone company, to subscribers of Caller ID or similar caller identification services.
Your Caller ID phone enables you to:
•Identify callers before you answer the phone.
•View the time and date of each incoming call.
•Record up to 99 Caller ID messages sequentially.
•Know who called while you were away.
To get the most from your new phone, we suggest that you take a few minutes right now
to read through this users guide.
IMPORTANT: In order to use this unit, you must subscribe to either the standard Name/Number Caller
ID Service or Caller ID with Call Waiting Service. To know who is calling while you are on the phone, you
must subscribe to Caller ID with Call Waiting Service. 
						

							6
Connections and Setup
Base Layout
DELETE EXIT SELECT/SAVE DIALSTOREMENU DIRECTORY
NEW CALL
CONFER
LINE 2
LINE 1 VOICE MAIL 1
VOICE MAIL 2
DND
PA U S E
REDIAL
VOLUME
FLASHHANDSET SPEAKER MUTE
HOLD
161
2
3
4
5
6
7
8
9
10
11
12
13
14
15
INTERCOM/MEMORY LOG
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM. MEM.
MEM.INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT. INT.
INT.
REVIEW
PQRS7TUV8WXYZ9
GHI4JKL5MNO6 1
ABC2DEF3
TONE*OPER0#
MEMORY buttons
DIRECTORY button
MENU button
STORE button
DIAL button
CONFERENCE button
LINE 2 button
LINE 1 button
HOLD button
MUTE button
SPEAKER button HEADSET button FLASH button VOLUME button PAUSE/REDIAL button DND button VOICE MAIL 2 button VOICE MAIL 1 buttonDELETE buttonEXIT buttonREVIEW buttonNEW CALL indicator
SELECT/SAVE button 
						

							7
Handset cord Line cords AC power converter
Modular telephone
line jack
Wall plate
BaseHandset
Connections and Setup
Parts Checklist
Make sure your package includes the following items:
Telephone Jack Requirements
To use this phone, you will need one RJ14C or
two RJ11C type modular phone jacks, which
might look like the one pictured here, installed in
your home/office.
Installation
Important Installation Information
•Never install telephone wiring during a
lightning storm.
•Never touch uninsulated telephone wires or
terminals, unless the telephone line has been
disconnected at the network interface.
•Use caution when installing or modifying
telephone lines.
•Never install telephone jacks in wet
locations unless the jack is specifically
designed for wet locations.
DELETE EXIT SELECT/SAVE DIALSTOREMENU DIRECTORY
NEW CALL
CONFER
LINE 2
LINE 1 VOICE MAIL 1
VOICE MAIL 2
DND
PA U S E
REDIAL
VOLUME
FLASHHANDSET SPEAKER MUTE
HOLD
161
2
3
4
5
6
7
8
9
10
11
12
13
14
15
INTERCOM/MEMORY LOG
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM.
MEM. MEM.
MEM.INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT.
INT. INT.
INT.
REVIEW
PQRS7TUV8WXYZ9GHI4JKL5MNO6 1ABC2DEF3
TONE*OPER0# 
						

							8
Connections and Setup
Installing the Phone
1. Choose an area near an electrical outlet and
telephone wall jack. Your phone should be placed
on a level surface, such as a table top or desk.
2. Install 3 AA-size alkaline batteries (not included)
for back up power in the event of a power failure.
• Use a screwdriver to loosen and lift up the
battery compartment door located on the
bottom of the phone.
• Insert the batteries as shown on the diagram
inside the battery compartment.
• Snap the battery compartment door back into
place and tighten the screw.
NOTE: If the low battery icon appears in the display, you
need to replace the batteries. It is important that you
replace them as soon as possible to maintain unit
operation when electrical power is off. As a precaution,
you may want to write down any stored information you
do not want erased.
IMPORTANT: If you are not going to use the telephone for
more than 30 days, remove the batteries because they can
leak and damage the unit.
3. Connect the AC power converter to an
electrical outlet and the DC connector to the
back of the base.
CAUTION: Use only the ATLINKS USA 5-2495 power
converter that is compatible with this unit. Using
other power supplies may damage the unit.
4. Connect the telephone line cords: 
						

							9
Connections and Setup
If you have two telephone lines installed on a single jack, plug one end of
the straight telephone line cord into the jack marked LINE 1+2 on the
back of the base. Plug the other end into the 2-line wall jack.
If you have two separate telephone line jacks, plug one telephone
line cord into the jack marked LINE 1+2 and another cord into the
jack marked LINE 2. Plug the other end of each line cord into
separate wall jacks.
3
4
5
6
NOTE: To use two line, you must have two telephone lines with unique telephone
numbers. If you only have one telephone line, this phone will still operate, but
only as a single line telephone.
5. Connect the handset cord:
Plug one end of the coiled handset cord into the side of the base and
the other end into the jack on the handset, and place the handset in
the cradle.
6. Check for a dial tone. Lift the handset and listen for a dial tone. If
you hear a dial tone, the phone is properly installed. 
						

							10
Connections and Setup
Data Port
This phone has a DATA PORT jack to connect an auxiliary phone device,
such as a fax machine, computer modem, answering machine, or even a
cordless phone.
The DATA PORT switch on the back of the phone controls the DATA
PORT jack so you can choose line 1 or line 2.
Use the DATA PORT jack to hook up your fax machine, for example, and
then set the DATA PORT switch to 2 in order to receive faxes on the
phone number for line 2.
If you are talking to someone on line 2 and want them to fax
something to you, change the DATA PORT switch to 1 and give him the
phone number for line 1. Your fax machine can now receive calls on
line 1.
IMPORTANT: Be sure to switch the fax machine back to the normal line when you
are done because outside callers who do not know that you have multiple lines will
not be able to reach your fax machine if they dial the normal fax line.