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Panasonic Wireless Camera, Monitoring System Bl-wv10a Operating Instructions

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Page 151

16 Troubleshooting the BL-WV10A
[For assistance, please call: 1-800-272-7033] 151
16.6 Quick Setup
IssueCauses and Solutions
The camera cannot be set 
as a local camera.Are you attempting to perform Quick Setup on a 
camera already configured using a computer?
• To use Quick Setup to set cameras already 
configured on a computer as local cameras, 
you need to set the administrator name and 
password in Basic Settings to have the same 
values as those of the camera you wish to 
perform Quick Setup on.
Is...

Page 152

16 Troubleshooting the BL-WV10A
152
You cannot use Quick 
Setup.Quick Setup will work for a maximum of 8 
cameras.
Is the Ethernet cable connected properly?
• If the Ethernet cable is connected properly, 
the LAN indicator will be lit green.
Quick Setup can only be performed within 20 
minutes of turning on a camera that still has its 
default settings (as at time of purchase).
• Turn the camera on again.
When performing Quick Setup on the BL-C30A, is 
the camera switch set to wired?
When performing...

Page 153

16 Troubleshooting the BL-WV10A
[For assistance, please call: 1-800-272-7033] 153
Camera Quick Setup fails. Are you following the procedures shown in 
"Connecting a camera"?
• If registration fails, re-initialize the camera, 
turn the BL-WV10A off and then on again, and 
re-perform Quick Setup.
If you're using the BB-HGW700A, is an Ethernet 
cable connecting it to the BL-WV10A?
If you're using the BB-HGW700A, are its camera 
settings accurate?
In addition to the router, is there another...

Page 154

16 Troubleshooting the BL-WV10A
154
16.7 Wireless
When 2 BL-WV10A units 
are connected, the IP 
addresses are the same.When using Quick Setup for more than one BL-
WV10A, the same IP address will be used for 
each.
• Change the IP addresses to avoid duplication 
on the network.
IssueCauses and Solutions
The image from cameras 
for which Quick Setup was 
performed is not visible.When you stand in front of the camera (less than 
1 m [39.4 in.] in front of the camera), does the 
PRIVACY button turn green?...

Page 155

16 Troubleshooting the BL-WV10A
[For assistance, please call: 1-800-272-7033] 155
16.8 Connectivity
16.9 Indicators on the BL-WV10A
IssueCauses and Solutions
You cannot connect to a 
camera after registering it 
for the MAC address filter.To register MAC address filtering for a wireless-
compatible camera, register both MAC addresses 
assigned to the camera (the MAC addresses for the 
camera’s wired interface and its wireless interface). 
Refer to the Operating Instructions included with your 
camera for...

Page 156

16 Troubleshooting the BL-WV10A
156
16.10 Camera Images, Screen Display
IssueCauses and Solutions
The image is unfocused. The lens is dirty.
• Clean the lens using a cotton swab.
The subject is too close.
• The camera cannot properly focus on 
subjects less than 0.5 m (20 in.) away. Move 
the subject further away (at least 0.5 m or 20 
in. from the camera).
Images colors are wrong. The white balance is set incorrectly.
• Set the white balance in the camera’s Setup 
screen (see page 109).
I cannot turn...

Page 157

16 Troubleshooting the BL-WV10A
[For assistance, please call: 1-800-272-7033] 157
The image is slow in 
updating.Multiple users are accessing at once.
• When this occurs, image updating will be slow 
as a result.
Image freezes for 
cameras with wireless 
connections.The wireless connection environment can result 
in lost connections and freezing. (for wireless 
cameras)
• Re-select the camera from the Camera List.
The wireless connection is 
unstable.The connection channel overlaps that of another...

Page 158

16 Troubleshooting the BL-WV10A
158
16.11 Sensor
IssueCauses and Solutions
The sensor does not 
detect motion.The sensor does not detect motion while Privacy 
Mode is turned on.
• The motion sensor is turned off while Privacy 
Mode is turned on. Turn the feature off to 
restore the motion sensor.
Something is blocking the motion sensor.
• Even transparent materials like glass and 
acrylic can greatly impact the motion sensor's 
sensitivity. Remove anything in the way of the 
sensor.
The surface of...

Page 159

16 Troubleshooting the BL-WV10A
[For assistance, please call: 1-800-272-7033] 159
The sensor is detecting 
the wrong things.Detection errors can result when the camera is 
placed in one of the following locations. Move the 
camera if the camera is located:
• in direct sunlight in a kitchen or other location
• where exposure to grease and/or steam is an 
issue
• where changes in temperature are extreme, 
such as beside an air-conditioner
• where the camera is blocked by glass or 
another object
• near a...

Page 160

160
17 Appendix
17.1 GNU General Public License
Version 2, June 1991
Copyright (C) 1989, 1991 Free Software Foundation, Inc.
51 Franklin St, Fifth Floor, Boston, MA02110-1301USA
Everyone is permitted to copy and distribute verbatim copies of this license 
document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your freedom to share 
and change it.By contrast, the GNU General Public License is intended to 
guarantee your freedom to share and change free...
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