Panasonic Voice Processing System Kx Tvs95 Subscribers Guide

							Subscriber’s Guide
41
4.15 Setting Telephone Numbers for Call 
Forwarding to CO
This feature allows you to assign Telephone number 1 and Telephone number 
2 as the destination to which the callers are forwarded if you set Remote Call 
Forwarding to a CO line (see 4.16 Remote Call Forwarding Set).
This feature is available to you only if you are using a Panasonic 
KX-T series telephone system with DPT Integration (see DPT 
Integration in the Glossary).
If you cannot use this feature, ask your System Administrator or 
System Manager. She might have disabled it.
Log into your 
mailbox.Press 5.
Subscriber’s 
Main Menu
On-hook.
5
Press 6.
6
2
Press 2 
to accept.
2
1To change Telephone number 1
To change Telephone number 2
Make your selection.
FOR THE FIRST TIME
Enter the destination
telephone number
and wait.
Telephone No.
Press 1 
to change.
1
WHEN YOU WANT TO CHANGE THE TELEPHONE NUMBER
New Telephone No.
Enter the new destination
telephone number and wait. or 
						

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4.16 Remote Call Forwarding Set
This feature allows you to program your extension from a remote location to 
forward various types of calls to a desired extension or an outside telephone. 
There are 6 forwarding settings available: Forward All Calls, Forward Busy 
Calls, Forward No Answer Calls, Forward Busy or No Answer Calls, Forward to 
a CO Line, and Cancel Forwarding.Depending on your telephone system, you can enter up to 16 or 24 
digits using the keys 0-9 and   for telephone numbers.
Please make sure you begin the telephone number with a Line 
Access Code (to seize a CO line).
Note about telephone number assignment and call forwarding 
setting:
The Remote Call Forward to CO feature only allows you to assign 
Telephone number 1 and/or Telephone number 2; to enable call 
forwarding to the telephone number you have assigned above, 
follow the instructions in 4.16 Remote Call Forwarding Set.
If you should change the telephone number after you have enabled 
call forwarding to a CO line, you must go back to 4.16 Remote Call 
Forwarding Set to reset the call forwarding setting; otherwise, you 
will be transferring calls to the old telephone number unknowingly.
This feature is available to you only if you are using a Panasonic 
KX-T series telephone system with DPT Integration (see DPT 
Integration in the Glossary). 
						

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43
WHEN YOU PRESS 5You will hear   To forward to a CO line only when the System 
Administrator or the System Manager authorizes you the use of the 
Remote Call FWD to CO feature.
If you hear Call forwarding not accepted. Please check the 
destination number, the forwarding setting has not been 
completed properly at your telephone system, possibly because a 
nonexistent extension number has been entered as the 
destination. If you hear this message even though a valid number 
has been entered, consult your System Administrator.
To forward all calls
To forward busy calls
To forward no answer calls1
2
3
Log into your 
mailbox.Press 6.
Subscriber’s 
Main Menu6
Press 4.
Make your selection.
4
On-hook.Press 2 
to accept.
WHEN YOU PRESS 1, 2, 3, OR 4
4
5
6
To forward busy or no answer calls
(          To forward to a CO line)
        
To cancel forwarding
Enter the destination
extension number and wait.
Extension No.2
5
On-hook.
TO OTHER NUMBER
Enter the destination
telephone number 
and wait.
Telephone No.
Make your selection.
1
2
3
(           To set Telephone Number 1)
(           To set Telephone Number 2)
To set other number
Press 2 
to accept.
2 
						

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WHEN YOU PRESS 6
4.17 Setting Telephone Numbers for Call Transfer 
to CO
This feature allows you to assign telephone numbers as the destination to 
which callers are transferred if you enabled Call Screening or disabled All 
Transfer Service for Call Transfer Status (see 4.1 Call Transfer Status).Your System Administrator or System Manager must authorize this 
feature before it can be used.
You must program Telephone number 1 and/or Telephone number 
2 beforehand in Mailbox Management (See 4.15 Setting 
Telephone Numbers for Call Forwarding to CO); otherwise   
To telephone number 1 and/or   To telephone number 2 will 
not be heard.
Depending on your telephone system, you can enter up to 16 or 24 
digits using the keys 0-9 and   for telephone numbers.
Please make sure you begin the telephone number with a Line 
Access Code (to seize a CO line).
Be sure to exit from the menu AFTER the forwarding setting is 
accepted; otherwise the forwarding setting will not be stored.
If you cannot use this feature, ask your System Administrator or 
System Manager. She might have disabled it.
1
2
Press 2 to accept.
2
On-hook. 
						

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4.18 Setting Telephone Numbers for Toll Saver
This feature allows you to assign up to 2 Caller ID numbers and a DID number 
for Toll Saver (see Toll Saver in the Glossary). When you check your mailbox 
from the assigned Caller ID numbers or by dialing the assigned DID number, 
the VPS notifies you whether or not there is a new message in your mailbox by 
changing the delayed answer time. You can reduce your telephone charges by 
accessing your mailbox only when there is a new message.Depending on your telephone system, you can enter up to 32 digits 
using the keys 0-9,  , and # for telephone numbers.
Please make sure you begin the telephone number with a Line 
Access Code (to seize a CO line).
Important Note: When the VPS calls to a CO line via a PRI (ISDN 
Primary Rate Access Interface) card of a Panasonic PBX, please 
be sure to add # after the telephone number (1112223333 in the 
example here):
Example: 9P1112223333#
Please contact your System Administrator for more explanation.
DID number setting for this feature is only available when the VPS 
is connected to the following PBXs with DPT Integration (see DPT 
Integration in the Glossary).
KX-TD816 (P311Q or higher)
KX-TD1232 (P211Q or higher)
KX-TD500 (V4M or higher)
If you cannot use this feature, cannot assign Caller ID numbers, or 
cannot assign a DID number, ask your System Administrator or 
System Manager. She might have disabled it.
Log into your 
mailbox.Press 4.
Subscriber’s 
Main Menu
On-hook.
4
Press 5.
5
2
Press 2 
to accept.
FOR THE FIRST TIME
Enter the telephone 
number and wait.
Telephone No.
Press 1 
to change.
1
WHEN YOU WANT TO CHANGE THE TELEPHONE NUMBER
New Telephone No.
Enter the new telephone
number and wait.or 
						

							Subscriber’s Guide
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4.19 Setting Personal Custom Service
This feature allows you to set the following Custom Services in your personal 
greeting (Personal Custom Service):
Transfer to Mailbox
Transfer to Extension Depending on your telephone system, you can enter up to 20 digits 
using the keys 0-9 and   for telephone numbers.
Please make sure you begin the telephone number with a Line 
Access Code (to seize a CO line).
Log into your mailbox. Press 5.
Subscriber’s 
Main Menu5
Press 7.
7TO SET CALLER ID 
NUMBER 1 AND 2
or
TO SET CALLER ID NUMBER 1 AND 2
TO SET DID NUMBER
On-hook.
2
Press 2 
to accept.
2
1To change Caller ID Number 1
To change Caller ID Number 2
Make your selection.FOR THE FIRST TIME
Enter the telephone
number and wait.
Telephone No.
Press 1 
to change.
1
WHEN YOU WANT TO CHANGE THE TELEPHONE NUMBER
New Telephone No.
Enter the new telephone
number and wait.or
TO SET A DID NUMBER
On-hook.
2
Press 2 
to accept.
FOR THE FIRST TIME
Enter the telephone 
number and wait.
Telephone No.
Press 1 
to change.
1
WHEN YOU WANT TO CHANGE THE TELEPHONE NUMBER
New Telephone No.
Enter the new telephone
number and wait. or 
						

							Subscriber’s Guide
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Transfer to Outside
Custom Service (1 to 100)
VM Service (Voice Mail Service)
AA Service (Call Transfer Service)
A caller can select a desired service while listening to the personal greeting or 
recording a message.
You can also choose what happens if a caller does not dial anything after your 
personal greeting (No DTMF Input Operation) as follows:
Message Recording—She will be guided to leave a message.
Disconnect—The line will be disconnected.
Log into your mailbox. Press 5.
Subscriber’s 
Main Menu5
Press 8.
8
TO CHANGE THE KEY 
ASSIGNMENT
or
TO REVIEW CURRENT 
SETTING
Press 1 
to change.
1
Press 1
to change.
1
Press 2
to accept.
2
On-hook.
Enter a key number
(3-9).
Key No.
TO CHANGE THE KEY ASSIGNMENT
or TO CHANGE NO DTMF 
INPUT OPERATION
1To transfer to mailbox
To transfer to extension
2
(          To transfer to outside telephone )3
4To assign Custom Service
To assign Voice Mail Service
5
To assign Call Transfer Service6
WHEN YOU PRESS 1, 2, OR 4
Enter the destination mailbox/
extension number, or Custom
Service number (1-100). Follow the prompt according to 
your needs. 
Extension No.
or
Custom Service No.
or
Mailbox No.or
WHEN YOU PRESS 3
Enter the telephone 
number and wait.
Telephone No. 
						

							Subscriber’s Guide
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You will hear   To transfer to outside telephone only when the 
System Administrator or the System Manager authorizes you the 
use of the Call Transfer to Outside feature.
Please note that your personal greeting should guide callers to 
select the preset Personal Custom Services easily.
[Example]
Personal Custom Service Settings
[3]: Transfer to outside telephone no. 1112223333 (Cindys cell 
phone)
[4]: Transfer to extension no. 111 (Mr. Smith)
[5]: AA service (other extensions)
No DTMF Input Operation: Message Recording
Personal Greeting
Hi, this is Cindy. Sorry, but I am away from my desk right now. 
Press [3] at any time to be transferred to my cell phone. Press [4] 
at any time to be transferred to Mr. Smith. Press [5] at any time for 
other extensions. If you want to record a message, just speak after 
the beep; press 1 when you are finished; and follow the system 
guidance instructions to leave your message in my mailbox.
You can assign up to 2 keys for the Transfer to Outside.
Please make sure you begin the telephone number with a Line 
Access Code (to seize a CO line).
Important Note: When the VPS calls to a CO line via a PRI (ISDN 
Primary Rate Access Interface) card of a Panasonic PBX, please 
be sure to add # after the telephone number (1112223333 in the 
example here):
Example: 9P1112223333#
Please contact your System Administrator for more explanation.
On-hook.Press 2 to review.
2
Press 1
to change.
1
Press 2
to accept.
2
TO REVIEW CURRENT SETTINGTO CHANGE NO DTMF INPUT OPERATION
1
Press 1 to change No DTMF 
Input Operation (Message 
Recording/Disconnect).On-hook.
3 
						

							Subscriber’s Guide
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A Appendix
A1 Quick Reference
To Enter a Mailbox 
From a Remote 
Location, Dial: #6    + mailbox numberPassword #Main Menu: You have          new 
messages.1  Receive message. 2  Deliver message.3  Check Mailbox 
    Distribution.
4  Set Automated 
    Attendant (AA) 
    Status.
5  Set Up Mailbox 
    Management.
6  Set Other Features.    Hang up.
Receive Message:
1    Repeat Message
1.1 Previous Message
2    Next Message
3    Erase Message
4    Send Reply
5    Rewind
6    Fast Forward
7    Transfer Message
8    Scan Messages
9    Save Message as New
0    HelpService Access Commands
Dial the following commands 
any time during system 
prompts to get a different 
mailbox, extension, or menu.Deliver Message:
Enter Mailbox Number
1  Record Message 
2  Add Another Mailbox
3  Review Mailing ListCheck Mailbox Distribution:1    Play Message
1.1 
Check Previous Message
2    Check Next Message
3    CancelSet AA Status:
1   Set Call Transfer Status
2   Set Covering Extensions
3   Set Message Reception Mode4   Set Incomplete Call Handling
5    Set Telephone Number for 
       TransferSet Up Mailbox Management:1   Record Personal Greetings2   Set Password
3   Enter Owner’s Name
4   Set Group Distribution List5   Record Caller Name/Number6   Set Remote Call FWD to CO7   Set Numbers for Toll Saver8   Set Personal Custom ServiceSet Other Features:
1   Set Interview Mailbox
2   Set Message Waiting Notification3   Set External Delivery Message4   Remote Call Forwarding Set
Set Call Transfer Status:
1   Call Blocking
2   Call Screening
3   Intercom Paging
4   Beeper Access
5   Transfer to Mailbox
6   All DisableIncomplete Handling Status:1   Leaving a Message
2   Covering Extension
3   Intercom Paging
4   Beeper Access
5   Operator
6   Return to AA Service Top Menu
#1
Dial by
Name#2
Custom
Service
#7 (#R)
Restart
(Main Menu)#3 (#D)
Department
Dial
#6 (#M)
Voice Mail #5 (#L)
Login
#9 (#X)
Exit #8 (#T)
Transfer to
an Extn.
Return to
Previous
Menu0
Help
Record Personal Greeting:1   No Answer
2   Busy
3   After Hours
4   Caller IDInterview Mailbox Management:1   Record Question
2   Set Answer Length
3   Erase QuestionMessage Notification:
1   Message Waiting Lamp
2   Device Status
3   Assign Telephone NumbersExternal Message Delivery:1   Record message
2   Check Delivery Status
3   Set a Mailing List
1
411231
1
2
3
4
5
6
7
8
9
0
# 2
3456
Remote Call Forwarding Set
:
1   FWD All Calls
2   FWD Busy Calls
3   FWD No Answer Calls
4  
 FWD Busy or No Answer Calls5   FWD to a CO Line
6    FWD  Cancel
4
Note: Commands #5 and #7 are 
available only when you have 
accessed Subscriber Service.
#5: Login
If you press #5 while in Subscriber 
Service, you will hear: Please 
enter your partys mailbox number.
#7: Restart
If you press #7 while in Subscriber 
Service, you will return to the Main 
Menu (top menu) of Subscriber 
Service. 
						

							Subscriber’s Guide
50
Glossary
Alternate Extension Group
Transfers the call coming into the extensions in this group following the sequence 
specified by Alternate Extension Transfer Sequence.
APT Integration
Digital Integration between the KX-TA624 and the VPS. APT Integration is only 
available for the KX-TVS95.
Auto Configuration
(Available with APT/DPT Integration only.) The VPS can automatically draw 
information from the KX-TA624, the KX-TD816, the KX-TD1232, the KX-TA1232, the 
KX-TD308, the KX-TD500, or the KX-TDA/KX-TAW series. This information 
includes, among other things, extension number assignments for each VPS port. 
This saves time in the initial setup. Auto Configuration can be executed by DIP/
Rotary Switch settings or by System Administration (Quick Setup).
Auto Forwarding
Allows unretrieved messages to be copied or moved to another mailbox.
Automated Attendant
The Automated Attendant feature of the VPS requests the caller to enter an 
extension number and then the VPS dials the number. If there is no answer or the 
line is busy, the caller is given some options, including the option to leave a message 
in a mailbox. This is the advantage of calling an extension indirectly through the 
Automated Attendant rather than calling it directly.
Call Blocking
Connects the caller to the Incomplete Call Handling Service without ringing the 
subscriber’s extension.
Call Screening
Allows subscribers to screen calls. The VPS prompts the caller with the message 
Record your name at the tone, and records the caller’s name; it then puts the caller 
on hold while playing the name to the subscriber who decides whether to take the 
call or not.
Call Transfer
Transfers a call to the requested destination.
Called Party ID
(Sometimes referred to as Follow-On ID) Allows the PBX to dial extra digits to bring 
the caller directly to a specified mailbox, rather than to the General Delivery Mailbox.
Caller ID Callback
Enables a subscriber to call back a message sender with the Caller ID number 
attached to the message.