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Panasonic Voice Processing System Kx Tvs95 Subscribers Guide

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    							Subscriber’s Guide
    21
    TO RECORD A MESSAGE
    FOR IMMEDIATE DELIVERYYou can specify a maximum of 20 mailboxes as destinations for 1 
    message.
    Press 1 
    to end 
    recording.
    1
    Press 2 to 
    accept the 
    message.
    2
    Record a message. 
    TO SET DELIVERY TIME 
    AND/OR PRIVATE STATUS
    or
    FOR IMMEDIATE DELIVERY
    To make the message private1
    To return to a previous menu
    Follow the prompts according to your needs.2
    Press 2 to 
    accept the 
    delivery time.
    2
    Enter the day of the month 
    and press #.+
    Day of the Month#
    On-hook.
    TO SET DELIVERY TIME
    Press 1.
    1
    Set delivery time.+
    Delivery TimeFor example: 
    5:00 is entered as [5] and [#]. 
    5:15 is entered as [515][#].#
    or
    FOR IMMEDIATE 
    DELIVERY
    2
    Press 1.
    1
    Press 2.
    for AM1
    for PM
    Press 1 for AM
    or 2 for PM.2
    TO SET DELIVERY TIME AND/OR PRIVATE STATUS
    Press 2 then return to
    a previous menu.
    2
    On-hook. 
    						
    							Subscriber’s Guide
    22
    3.2 Checking Mailbox Distribution
    This function allows you to check the status of messages, which you have 
    recorded in your mailbox, for delivery to other mailboxes.
    3.3 Setting up an External Message Delivery List
    Setting up an External Message Delivery List lets you send the same message 
    to several outside parties and/or extensions with a single operation. Up to 2 lists 
    can be maintained at the same time, and each list can contain up to 8 
    members.If you pause during the recording, you must restart it within 20 s or 
    the VPS will stop recording automatically.
    You will not hear   for AM,   for PM when the System 
    Administrator has set the time stamp of User Prompts as 24-h.
    See Note about the Day of the Month entry in Section 2.2 
    Replying to Messages.
    You can check the delivery status of up to 84 message 
    transmissions.
    The System Administrator or the System Manager must authorize 
    this feature before it can be used.
    12
    Log into your mailbox. Press 3 to check 
    distribution status.
    Subscriber’s 
    Main Menu3
    Press 3 to cancel the message 
    or delete verification.
    3
    Press 1 to delete
    distribution verification.
    1
    Press 2 to cancel 
    message delivery.
    2
    On-hook.
    or
    IF THE MESSAGE HAS 
    NOT BEEN RECEIVED 
    						
    							Subscriber’s Guide
    23
    3.4 Sending External Delivery Messages
    Use this feature to record and send external delivery messages.
    The System Administrator or the System Manager must authorize 
    this feature before it can be used.
    Moreover, External Message Delivery has various limits (retry 
    times, message length, max. messages for mailbox, etc.). If you 
    have a problem, please contact your System Administrator.
    Log into your mailbox. Press 6.
    Enter the 
    telephone 
    number and wait.
    6
    Press 1 
    to add.
    1
    Press 1 to 
    delete.
    1
    Press 1 or 2 
    to choose the 
    delivery list.
    1
    1
    2
    Press 2.
    2
    Press 2.
    22
    or
    Press 3.3
    Press 3.
    3
    On-hook.
    Subscriber’s 
    Main Menu
    TO DELETE
    To delete all
    To delete one
    Make your selection. or
    Enter the 
    Area Code.
    Area Code
    IF NEEDED
    Record the 
    recipient’s name.Press 2 to add.
    2
    Enter a Line 
    Access Code to 
    seize a CO line.
    or
    Press 1 to add and 
    repeat the steps.1
    Press 2 
    to end.
    2
    On-hook.
    TO ADD MORE MEMBERS TO END
    TO AN OUTSIDE PARTY
    Line Access 
    CodeTelephone 
    No.or
    Enter the extension 
    number.
    TO AN EXTENSION
    Extension No.
    To insert a pause or special
    command, enter the partial
    number and wait for the 
    options menu. Press [5] to 
    enter a pause. Press [4] to 
    continue entering the 
    telephone number. 
    						
    							Subscriber’s Guide
    24
    Log into your 
    mailbox.Press 6.
    TO 1 RECIPIENT
    6
    Press 3.
    3
    Press 1.
    11Subscriber’s 
    Main Menu
    Press 1.
    or
    Press 1 or 2 
    for desired list.12or
    BY EXTERNAL MESSAGE DELIVERY LIST
    Press 2.
    2
    Press 1 
    to end 
    recording.
    1
    Press 2 
    to accept.
    2
    Press 2 
    to accept.
    2
    Press # for 
    immediate 
    delivery.
    Record a 
    message 
    at the tone.
    IF DESIRED
    or#
    Set delivery time.
    For example: 
    5:00 is entered as [5] and [#]. 
    5:15 is entered as [515] [#].+#
    Day of the 
    Month
    Enter the day of the 
    month and press #.+
    #
    On-hook.
    for AM1
    for PM
    Press 1 for AM 
    or 2 for PM.2
    Enter the 4-digit 
    password or 
    press # to skip.
    or#
    Record the 
    recipient’s 
    name at 
    the tone.
    Enter the 
    Area Code.
    Area Code
    IF NEEDED
    Enter a Line 
    Access Code to 
    seize a CO line.
    TO AN OUTSIDE PARTY
    or
    Enter the 
    extension 
    number.
    TO AN EXTENSION
    Extension 
    No.
    To insert a pause or 
    special command, enter 
    the partial number and 
    wait for the options 
    menu. Press [5] to enter 
    a pause. Press [4] to 
    continue entering the 
    telephone number.
    Line Access Code
    Enter the 
    telephone 
    number and 
    wait.
    Telephone 
    No.
    Enter the 4-digit 
    password or 
    press # to skip.
    4-digit 
    Passwordor#4-digit 
    Password
    Delivery 
    Time
    Press 2 
    to accept.
    2 
    						
    							Subscriber’s Guide
    25
    3.5 Receiving External Delivery Messages
    Use this feature to receive External Delivery Messages.The 4-digit password is not your password to log into your mailbox.
    You can decide it freely each time you send an external delivery 
    message. Be sure to share the 4-digit password with the message 
    receiver.
    You will not hear   for AM,   for PM when the System 
    Administrator has set the time stamp of User Prompts as 24-h.
    See Note about the Day of the Month entry in Section 2.2 
    Replying to Messages.
    Important Note: When the VPS calls to a CO line via a PRI (ISDN 
    Primary Rate Access Interface) card of a Panasonic PBX, please 
    be sure to add # after the telephone number (1112223333 in the 
    example here):
    Example: 9P1112223333#
    Please contact your System Administrator for more explanation.
    The message will not be delivered if the password is incorrectly 
    entered 3 times; however, the receiver will hear the following 
    information depending upon system programming of the VPS:
    (1) If the Company Name is recorded, it will be played.
    (2) If the Callback Telephone Number has been registered, it will
     be played.
    (3) If the Extension of the Owner (i.e., sender) has been registered,
     it will be played.
    This information helps the receiver to track down the message (or 
    sender) if the receiver cannot remember the password.
    It is possible for the receiver to be guided in a specified language 
    (prompt). It is also possible for the receiver to select the language 
    she wants. If you (as the sender of external messages) are 
    interested in these options, please contact your System 
    Administrator.
    12
    Pick up a call 
    from the VPS. Press 1 to
    receive the 
    message.
    1
    Press #.
    #4-digit Password
    Enter the 
    password that the 
    sender assigned.On-hook.
    IF NEEDED
    Press     to 
    end the call. 
    						
    							Subscriber’s Guide
    26
    3.6 Replying to External Delivery Messages
    Use this feature to reply to External Delivery Messages.
    3.7 Checking and Setting External Message 
    Delivery Status
    After recording external delivery messages, you can check the delivery 
    schedule or review the specified recipients. You can only check the delivery 
    status (to, if you wish, cancel delivery or change the delivery time and date) of 
    messages that have not yet been delivered. Included in undelivered 
    messages are messages for which the recipient could not correctly enter the 
    password. After listening, you have the option of deleting messages or 
    changing schedules.
    The System Administrator or the System Manager must authorize 
    this feature before it can be used.
    Press 2 to reply.
    2
    Press 1 to end 
    recording.
    1
    Press 2 to accept.
    2
    Press 1 or 2.To make the message private
    Otherwise
    1
    2
    On-hook.
    Record a message.
    Pick up a call 
    from the VPS. Press 1 to receive
    the message.
    1
    Press #.
    #4-digit Password
    Enter the password
    that the sender assigned.
    IF NEEDED 
    						
    							Subscriber’s Guide
    27
    Log into your 
    mailbox.Press 6.
    6
    Press 1 to change 
    the schedule or 
    delete the message.
    1
    Press 3.
    3
    Press 2 to check 
    the status.
    2
    On-hook.
    Subscriber’s 
    Main Menu
    To cancel external message delivery1
    To change the time and date
    Press 1 or 2.2 
    						
    							Subscriber’s Guide
    28
    4 Special Features
    4.1 Call Transfer Status
    Use this feature to specify how the VPS should handle a call when a caller 
    reaches your extension. The following options are available: Call Blocking, Call 
    Screening, Intercom Paging, Calling a Beeper, Transfer to Mailbox or Disable 
    All Transfer Services.
    4.2 Covering Extension
    The caller goes to the covering extension in 3 ways: 
    One way is via the Automated Attendant Service when the Incomplete 
    Call Handling Status has enabled Covering Extension Transfer Status 
    (see 4.3 Incomplete Call Handling Status). 
    The second way is during a Personal Greeting announcement—if the 
    caller presses [0] while a Personal Greeting is being played, she is sent 
    to the covering extension or to an operator (if the covering extension is 
    not specified).
    The third way is while recording a message—if the caller presses [0] 
    while leaving a message, she is sent to the covering extension or to an 
    operator (if the covering extension is not specified). The Intercom Paging feature is available only if you are using a 
    Panasonic KX-T series telephone system with APT/DPT 
    Integration (see APT Integration and DPT Integration in the 
    Glossary).
    To activate this feature, your System Administrator must assign a 
    Covering Extension to your mailbox.
    Log into your 
    mailbox.Press 4.
    Subscriber’s 
    Main Menu
    On-hook.
    4
    Press 1.
    1
    To enable Call Blocking
    To enable Call Screening
    To enable Intercom Paging
    To enable Beeper Access
    To enable Transfer to Mailbox
    Follow the prompts 
    according to your needs.1
    2
    3
    4
    5
    To disable All Transfer Service6 
    						
    							Subscriber’s Guide
    29
    4.3 Incomplete Call Handling Status
    Calls are considered incomplete if there is no answer or if the line is busy.
    The Incomplete Call Handling Status has six options: (1) record a message 
    from the caller; (2) transfer the caller to a covering extension; (3) page the 
    mailbox owner by intercom (Intercom Paging); (4) notify the mailbox owner via 
    a beeper; (5) transfer the caller to the operator; or (6) let the caller try another 
    extension.The caller will not know to press [0] for transfer to your covering 
    extension. Therefore, the caller must be instructed. For example, 
    you might record the Busy Greeting in this way: Hi, this is Cindy. 
    Sorry, but I am busy with another call right now. If you press [0] 
    now, you will be transferred to my secretary. Otherwise, please 
    leave a message after you hear the tone.
    Log into your mailbox. Press 4.
    Subscriber’s 
    Main Menu
    On-hook.
    4
    Press 2.
    2
    Enter the extension 
    number.
    Extension No.
    WHEN YOU REASSIGN 
    THE COVERING EXTENSION
    Press 1
    to change.
    1
    Enter the new
    extension number.
    Extension No.
    Press 2
    to accept.
    2
    or
    On-hook. To set Leaving a Message Status
    To set Covering Extension Transfer Status
    To set Intercom Paging Status
    To set Beeper Access Status
    To set Operator Transfer Status
    Follow the prompts according to your needs.
    1
    2
    3
    4
    5
    To set Returning to Top Menu 
    Automated Attendant Service Status6
    Log into your mailbox. Press 4.
    Subscriber’s 
    Main Menu4
    Press 4.
    4
    Make your selection.
    2
    1To change
    To accept 
    						
    							Subscriber’s Guide
    30
    4.4 Message Reception Mode
    Use this feature to direct callers to either your regular or interview mailbox.
    This mode is effective for: (1) Incomplete Call Handling Service (when the 
    subscriber’s line is busy, or she cannot take the call, or when she has enabled 
    Call Blocking), and (2) when the transfer destination of calls is set to a Logical 
    Extension.The Intercom Paging feature is available only if you are using a 
    Panasonic KX-T series telephone system with APT/DPT 
    Integration (see APT Integration and DPT Integration in the 
    Glossary).
    Not all subscribers have an interview mailbox. The System 
    Administrator or the System Manager must assign an interview 
    mailbox.
    On-hook.Log into your mailbox. Press 4.
    Subscriber’s 
    Main Menu4
    Press 3.
    3
    Press 1 to change.
    (Interview Mode/Message 
    Recording Mode)
    1 
    						
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