Panasonic Voice Processing System Kx Tvs95 Subscribers Guide

							Subscriber’s Guide
11
1.3 Changing and Erasing Personal Greetings
After reaching your mailbox, callers will hear your personal greeting 
message(s). You can record 3 kinds of personal greetings: No Answer 
Greeting, Busy Greeting, and After Hours Greeting.
The VPS plays the appropriate message for each call.
Personal greeting messages for Voice Mail Service are always followed by a 
tone and a chance to leave a message. Therefore, your personal greeting 
should say please leave a message at the tone; otherwise your callers will be 
confused.
Log into your 
mailbox.Press 5.
Subscriber’s 
Main Menu5
Press 1.
1
No Answer
Busy Signal
After Hours
Follow the prompts 
according to your needs.1
2
3
TO CHANGE
or
TO ERASE
(                          )Caller ID4
On-hook. Record greeting 
at the tone.
Press 2 
to accept.
Press 3 
to erase. Press 1 
to change.
Follow the prompts 
according to your needs.
Press 1 to 
end recording.
11To review
3To erase and 
record again
4To add
To erase and exit
IF NEEDED
1To change the No Answer
2To change the Busy Signal
3To change the After Hours
IF NEEDED
2
3 1
TO CHANGE
TO ERASE
On-hook. 
						

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Recording a Caller ID Greeting is available only when your COS 
parameter is enabled. To record a Caller ID Greeting, see 4.10 
Recording Personal Greetings for Caller ID.
Be sure to exit from the menu AFTER the greeting is accepted. 
Otherwise the greeting will not be stored.
By system default, the maximum length of a personal greeting is 6 
min.
It is recommended that you mention your name in each personal 
greeting, because the regular announcement of name (see 1.5 
Changing and Erasing Your Name) will be suppressed. 
						

							Subscriber’s Guide
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1.4 Changing and Clearing Your Password
The VPS provides the option of assigning a password to your mailbox to protect 
the messages stored there from unauthorized access. A password should be 
no longer than 10 digits (using the keys 0-9). You can change your password at 
any time. When setting your password, avoid using obvious number 
combinations. If you forget your password, have your System Administrator or 
System Manager clear it. You may then set a new one.
1.5 Changing and Erasing Your Name
The recording of your name informs callers that they have reached the correct 
mailbox (for example, when transferring a message to a subscriber, they will 
hear the subscriber’s name). In addition, if a caller does not know the mailbox 
number, she may specify the mailbox by entering the first 3 or 4 letters of the 
owners name. The VPS will announce a series of recorded names from which 
the caller may select.
Log into your mailbox.
Subscribers 
Main Menu5
Press 2.
2
Press 2.
2
Press 1.
1
New Password
Enter the new password and press #, 
or press # to clear.
#or
On-hook.
#+Press 5.
Log into your 
mailbox.
Subscribers
Main Menu5
State the name 
at the tone.Press 3.
3
TO CHANGE
Press 1.
1or
3
TO  ERASE
On-hook.
Press 5.
Press 3.
3
Press 3.
2
Press 2. 
						

							Subscriber’s Guide
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1.6 Service Access Commands
Before routinely using the VPS, you should familiarize yourself with the Service 
Access Commands shown in the Appendix.
The most important ones are the following:
#2—pressing this during system prompts activates Custom Service. It 
prompts you to access up to 100 Custom Service menus.
#6—pressing this during system prompts activates Voice Mail Service. 
You can record a message after entering a mailbox number at the 
prompt. You can also press   followed by your own mailbox number 
to log into your mailbox.
#8—pressing this during system prompts activates Automated Attendant 
Service. It prompts you for an extension number and then attempts 
to call your party. If she cannot take the call, the VPS will take some 
suitable action.
Note
If you call the extension directly, the VPS cannot help you.
—pressing this during system prompts takes you to the previous VPS 
menu. If you have lost bearings within Subscriber Service, use this 
command to get you out.
0—pressing this lets you listen to the whole menu (for Help). 
						

							Subscriber’s Guide
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2 Receiving Messages
2.1 Receiving Messages
The VPS plays both the new and saved messages that are in your mailbox 
along with the date, time, and sender information pertaining to each message.
When receiving your messages, you can skip the date, time, and 
sender information attached to each message by pressing  .
It is possible to choose when to play the information attached to 
each message—before or after the message—or to choose no 
playing of the information. Please contact your System 
Administrator or System Manager for more explanation.
When all messages are scanned, you will have 3 options
To replay the previous message
To play the next message
To play the entire message
Selection of option 3: To play the entire message can be carried 
out only once.
If your System Administrator or System Manager has not enabled 
the Delete Message Confirmation feature to your mailbox (see 
Delete Message Confirmation in the Glossary), selecting option 
3 a second time will erase the message.
The VPS will automatically erase messages after a specified 
number of days. Your System Administrator or System Manager 
controls the number of days to maintain the messages.
Log into your 
mailbox.Press 1.
Subscriber’s 
Main Menu1
Press 0.
01
3
4
5
6
2
To repeat the message
To replay the previous message
To play the next message
To erase the messages one by one
To reply to the message
To rewind
To fast-forward
7To transfer
8To scan messages
9To save this message as new
Select the appropriate message option.+
11
Go to 2.2
Go to 2.3
(+        )1
6
1
2
3 
						

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2.2 Replying to Messages
This feature allows you to reply to the following types of messages:
(1) Messages transferred or delivered to your mailbox by other subscribers
(2) Messages with a Caller ID number
TO RECORD A MESSAGE
To reply to (1), you can send a message to the message sender 
(other subscriber) or call her back. (The callback feature is 
available only when the message sender has an extension 
number.)
To reply to (2), you can call back the message sender with the 
Caller ID number attached to the message (Caller ID Callback). 
The Caller ID Callback feature is available only if you are using a 
Panasonic KX-T series telephone system with APT/DPT 
Integration (see APT Integration and DPT Integration in the 
Glossary) and the System Manager has enabled this feature.
Log into your 
mailbox.Press 1.
Subscriber’s 
Main Menu1
Record the 
message.
1
Press 4.
4
Press 2 to record 
a message.
2
Press 1 to 
end recording.
2
Press 2 to accept 
the message.
TO SET DELIVERY TIME 
AND/OR PRIVATE STATUS
or
FOR IMMEDIATE DELIVERY
To make the message private1
To return to a previous menu
Follow the prompts according to your needs.2
Press 2 to 
accept the 
delivery time.
2
Enter the day of the month 
and press #.+
Day of the Month#
On-hook.
TO SET DELIVERY TIME
Press 1.
1
Set delivery time.+
Delivery Time
for AM1
for PM
Press 1 for AM
or 2 for PM.2
For example: 
5:00 is entered as [5] and [#]. 
5:15 is entered as [515][#].#
or
FOR IMMEDIATE 
DELIVERY
2
Press 1.
1
Press 2.
TO SET DELIVERY TIME AND/OR PRIVATE STATUS 
						

							Subscriber’s Guide
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FOR IMMEDIATE DELIVERY
TO CALL THE MESSAGE SENDER
2.3 Message Transfer
This function allows you to transfer messages to other mailboxes.If paused, the recording must be restarted within 20 s or the VPS 
will stop recording automatically.
You will not hear   for AM,   for PM when the System 
Administrator has set the time stamp of User Prompts as 24-h.
Note about the Day of the Month entry:
If today is February 16, and you enter 17#, the message will be 
delivered tomorrow. 
If today is February 16, and you enter 5#, the message will be 
delivered March 5th.
You can also specify a Personal or a System Group 
Distribution List instead of an individual mailbox by entering 
the number of the list. If you use a Personal Group 
Distribution List, press [#] after the list number. Personal 
Group Distribution Lists must be created before they can be 
used (see 4.5 Personal Group Distribution Lists). To use a 
System Group Distribution List, check with the System 
Administrator to ensure that a list exists within the VPS.
Press 2 then return to a previous menu.
2
On-hook.
12
Log into your 
mailbox.Press 1.
Subscriber’s 
Main Menu1
Talk. Press 4.
4
Press 1 to call the
message sender.
1
Log into your mailbox. Press 1.
Subscriber’s 
Main Menu1
OPTION 1: Enter the mailbox 
                        by NUMBER.
OPTION 2: Enter the mailbox 
                        by NAME.or
Press 7.
7 
						

							Subscriber’s Guide
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OPTION 1: Enter the mailbox by NUMBER
OPTION 2: Enter the mailbox by NAME
No acknowledgment will be given that the message has been 
transferred.
If the message is assigned as private, it cannot be transferred to 
other mailboxes.
Enter the mailbox
number on the keypad.Press 2 to accept the 
mailbox number entered.
2Mailbox No.
Press # and 1 to 
access the mailbox.+
Enter the first 3 or 4 letters 
of the person’s last name.Press 1 to accept 
the mailbox stated.
#1XXX1
Press 2 to 
transfer with 
comment.Press 1 
to end 
recording.Press 2 
to accept.
212
Record a
comment.On-hook.
TO TRANSFER WITH COMMENT
or
Press 1 to 
transfer without
comment.1
TO TRANSFER  
						

							Subscriber’s Guide
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2.4 Accessing Your Mailbox from an Outside 
Telephone
Follow this procedure to check your messages remotely.
It may be possible for you to choose another language for 
Subscriber Service prompts. If you are interested in this option, 
please contact your System Administrator.
Mailbox No.
Password1
Enter your password 
and press #.+
#
+ To access another extn.
To reach the operator
Follow the prompts according to 
your needs.#8
+ To exit the VPS#9
0
+
Call the VPS from 
an outside telephone.
Press 1 to receive
the message.Review your 
messages.
On-hook.
Press     and enter your 
mailbox number.
IF NEEDED
+#6
Press # and 6.
+#8+ 
						

							Subscriber’s Guide
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3 Sending Messages
3.1 Delivering Messages to Other Subscribers
Use this feature to send the same message to several other subscribers.
OPTION 1: Enter the mailbox by NUMBER
OPTION 2: Enter the mailbox by NAMEYou can also specify a Personal or a System Group 
Distribution List instead of an individual mailbox by 
entering the number of the list. If you use a Personal 
Group Distribution List, press [#] after the list number. 
Personal Group Distribution Lists must exist before they 
can be used. (See 4.5 Personal Group Distribution Lists). 
To use a System Group Distribution List, check with the 
System Administrator to ensure that a list exists within the 
VPS.
Log into your mailbox. Press 2.
Subscriber’s 
Main Menu2OPTION 1: Enter the mailbox by NUMBER
OPTION 2: Enter the mailbox by NAME or
Enter the mailbox number. Press 2 to accept the 
mailbox number entered.
Mailbox No.2
Press # and 1.+
Enter the first 
3 or 4 letters of the 
persons last name.Press 1 to
accept the mailbox
stated.
#1XXX1
To record a message.1
To add a new mailbox no.2
Follow the prompts
according to your needs.
To review the mailing list.3
Review
WHEN YOU 
PRESS 1
Go to TO 
RECORD 
A MESSAGE
.
WHEN YOU 
PRESS 2
OPTION 1
or 
OPTION 2
WHEN YOU 
PRESS 3