Panasonic Uf 6000au Operating Instructions Manual

Troubleshooting
131
If You Have Any of These Problems
Problem So lving
TAM Interface Trouble 
In Unattended Fax 
Mode (OUT Mode)Fax machine will not 
start to receive  with the 
telephone answering 
machine in the auto-
answer mode.Increase the ring count for detection on the telephone 
answering machine.--
Mode Symptom Cause / Action Page 

Troubleshooting
132
When something unusual occurs, the display may show one of the Information Code s  listed belo w.  These
will help you to identify and correct the problem.
Information Codes
Info. 
Cod eMe aning Action Page
001 Recording paper jammed when feeding from the 1st 
cassette.Remove the jammed paper. 135
002 Recording paper jammed when feeding from the 2nd 
cassette.Remove the jammed paper. 135
007 Recording paper did not completely exit out of 
machine.Remove the Toner Cartridge and remove...

Troubleshooting
133
Information Codes
Problem So lving
412 No data from the transmitting side. Check with the other party. --
414 Polling password does not match. Check the polling password. 73
415 Polling transmission error. Check the polling password. 73
416/417
418/419Received data has too many errors. Check with the other party. --
420/421 Machine goes to receiving mode, but receives no 
command from the transmitting side.1. Remote side misdial.
2. Check with the other party.--
422/427 Interface is...

Troubleshooting
134
Information Codes
NOTE1. After identifying the problem and verifying the recommended action, if the information Codes 
keep reoccuring or for help on Information Codes that appear on your machine but are not 
listed above, please contact your local Panasonic Authorized Dealer. 815 Mailbox is full. Delete a Confidential Mailbox. 112
870 Memory overflow occurred while storing documents 
into memory for transmission.Transmit documents without storing into 
memory.52
Info. 
Cod eMe aning...

Troubleshooting
135
Problem Solving
If the recording paper becomes jammed in the machine, the display will show an Information Code 001, 
002, 007 or 008.
NOTE1. The Recording Paper Jam message display is reset only by opening and closing of the Printer 
Cover.
Clearing a Recording Paper Jam
To clear the jam, Info. Code 001, 002 or 0 08
1(1) Slide out the Paper Cassette and remove 
the Paper Cassette Cover.
(2) Remove the jammed or wrinkled paper and 
reload the recording paper into the paper 
cassette....

Troubleshooting
136
If a document becomes jammed in the machine, the display will show the Information Code 030 or 031.
Clearing a Document Jam
To clea r the Document Jam 
1(1 ) Open the ADF Door.
(2) Remove the jammed document. 

Troubleshooting
137
Problem Solving
If the receiving party reports that the received documents were black, or contained black lines, try making a 
copy on your unit to verify.  If the copy is black or has black lines, the document Scanning Area is probably 
dirty and must be cleaned.
Cleaning the Document Scanning Area
To clean the Scanning Area
1Open the ADF Door.
2Wipe the Scanning Area gently with a soft 
cloth gauze wet with ethyl alcohol.  Be sure to 
use a clean cloth, the scanning area can be...

Troubleshooting
138
If you find toner on the back of the recording paper, the printer roller in the fuser unit is probably dirty.
NOTE1. If you have installed the optional cassette(s), load the Cleaning Charts into the upper cassette.
Cleaning the Printer Roller
To clea n the Printe r Rollers
1
   
M AI NT ENA NC E      (1 -9 )
ENTER NO.  OR 
∨ ∧
2
  
The machine will print ou t 3 Clean ing Charts.
Then, return to sta ndby.
*  P RI NTI NG  *
CLEANING CHARTS
3
Load the Cleaning Charts into the cassette...

Troubleshooting
139
Problem Solving
If document misfeeding occurs frequently, we suggest you adjust the ADF.
Adjusting the Automatic Document Feeder (ADF)
To adjust the ADF
1Slide the Pressure Adjusting Lever to the 
desired position depending on the condition.
Position Condition
To prevent no feed trouble
Standard position
To prevent multiple feed trouble1
2
3 

Troubleshooting
140
The Verification Stamp contains ink.  When the stamp ma rk a ppears fa ded or hard to see, the sta mp sh ould 
be replaced or refilled with ink.
NOTE1. Please contact your local Panasonic dealer to purchase a new stamp. See page 146 
Verification Stamp for order number.
Verification Stamp
To  remove the stamp
1Open the ADF Door.
2(1) Remove by pulling the Stamp Assembly 
upward.
(2) Remove the Stamp. Replace the stamp 
with a new one.
ADF Door
2