Panasonic Network Camera BL-C30A Getting Started Manual

Installation/Troubleshooting
 7[For assistance, please call: 1-800-272-7033]
1.2 Camera Feature Locations
1.2.1 Front View
Privacy Button
To temporarily deactivate the camera, press the privacy button. Once pressed, the 
button changes from green to red. The video will be temporarily turned off, camera 
features become unresponsive and the viewed image turns to a gray screen. To 
return to normal operation, press the privacy button again. It should turn green 
within a few seconds. To restore video,...

Installation/Troubleshooting
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1.2.2 Bottom View
1.2.3 Rear View
Note
If the ceiling is made of wood, the camera can be installed on the ceiling. See 
Panasonic Network Camera support website at http://panasonic.co.jp/pcc/
products/en/netwkcam/ for details. Ethernet
®
(LAN) port
Serial number
(S/N)
The MAC
address
DC IN jackTripod Mounting 
Hole
Used when installing 
the camera on a 
tripod.
FACTORY DEFAULT 
RESET Button
Resets settings to 
default (see page 89 
of the Operating 
Instructions on the...

Installation/Troubleshooting
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1.3 Viewnetcam.com Service
Viewnetcam.com is our unique service using dynamic DNS to view the image from 
Panasonic Network Cameras. Since most ISPs switches a global IP address 
regularly (a dynamic global IP address) instead of using a static one, the camera 
cannot be accessed with the previous assigned IP address. In this case, one of the 
following services is required to access the camera from the Internet.
 Domain Name...

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 If the camera is using a port number other than 80, the port number must be 
specified at the end of the Viewnetcam URL. For example:
Using port 80: http://(Cameraname).viewnetcam.com
Using any other port: http://(Cameraname).viewnetcam.com:Port Number
1.4 Connecting the Camera to a Router 
Supporting UPnP
To allow access from the Internet with a router supporting UPnP, follow the 
procedures shown in the Getting Started.
Notes
 In some routers, the UPnP feature is...

Installation/Troubleshooting
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1.5 Connecting the Camera to a Router Not 
Supporting UPnP
To allow access from the Internet with a router not supporting UPnP, follow the 
procedures below.
1.Select [Static] on the Network page.
2.Enable port forwarding on the router.
Using the IP address and port number note written on step 1-(3), enable port 
forwarding on the router. See the router manual for how to enable port 
forwarding.
3.Register with the...

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1.6 Setting Up the Camera Using the MAC 
Address on the Setup Program
The Setup Program may not list any cameras due to your firewall or antivirus 
software settings on your PC. If you cannot disable your firewall or antivirus 
software, you can set up the camera using the camera MAC address as shown 
below.
1.Enter the camera MAC address in the data field, and click [Set up camera].
2.After confirming the network settings, click [OK].
 After about a minute, the Security:...

Installation/Troubleshooting
 13[For assistance, please call: 1-800-272-7033]
3.Enter the user name and password, and click [Save].
4.The Enter Network Password window is displayed. Enter the user name and 
password that were set, and click [OK]. 

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5.When the Single Camera page is displayed, the setup is completed.
 If Security Warning window is displayed to install ActiveX
® Controls, click 
[Yes].
Notes
 See page 8 of the Operating Instructions in the Setup CD-ROM for the 
Single Camera page.
 If you enable the Internet access to the camera, follow the procedures 
below.
1. Display the Network page (see page 30 of the Operating 
Instructions in the Setup CD-ROM), and click [Static]. Then, set the 
unused port...

Installation/Troubleshooting
15
Troubleshooting
[For assistance, please call: 1-800-272-7033]
2 Troubleshooting
The Panasonic Network Camera support website http://panasonic.co.jp/pcc/
products/en/netwkcam/ includes various technical information other than the contents 
in this troubleshooting section. Access it if problems occur.
2.1 About Indicator Display
Problem Cause and Remedy
Indicator lights 
or blinks orange. Ethernet cable is not connected properly.
Connect the Ethernet cable properly.
 PC,...

Installation/Troubleshooting
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Troubleshooting
2.2 About Camera Setup
Indicator 
continues 
blinking green. The camera did not get its IP address from the DHCP server.
When setting [Automatic Setup] or [DHCP Setup], the 
camera may not get its IP address due to network failures. 
Ask your ISP or network administrator for more information.
Indicator does 
not light up. Indicator display is disabled.
Check if the indicator control is disabled (see page 76 of the 
Operating Instructions in the Setup...