Panasonic Network Camera BB-HCM381A BB-HCE481A Getting Started Manual

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13
1.4 Accessing the Camera
1.Start up the web browser on your PC.
2.Enter http://IPv4 Address (or URL):Port Number on the address bar, and 
press [Enter] on the keyboard.
 When the port number is 80 (default), you do not need to include the port 
number in the address. See page 50 for details about the port number.
 For IPv6 connection, see page 15 and page 16, and confirm that your 
equipment meets the requirements. 
Enter http://(IPv6-registered URL):Port Number
 on the address bar.
 If the camera image is not displayed, see Camera Image/Page Display 
Troubleshooting on page 9 of the Troubleshooting on the CD-ROM.
3.The Enter Network Password window is displayed. Enter the user name and 
password that you set previously, and click [OK].
Note
 When [Permit access from guest users] is set on the Security: 
Administrator page, the authentication window will not be displayed. E.g. http://192.168.0.253:50000 (in IPv4)
http:// .viewnetcam.com:50000 (in IPv6) 
						

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4.Click the following tabs to display each page.
Note
 When users other than an administrator are accessing the camera, the [Setup] 
and [Maintenance] tabs are not displayed. Additionally, when [Do not permit 
access from guest users] or [Permit access from guest users (mobile only)] is 
set on the Security: Administrator page, the [Login] tab will not be displayed.
 If [View Multi-Camera page] or [View Buffered Image page] is not permitted on 
the General User page, the [Multi-Camera] and [Buffered Image] tabs will not 
be displayed.
5.Close the web browser.Select a language
Ve r s i o n  N u m b e r
Displays IPv4, IPv6 
or IPsec connection.
ATo Single Camera page (page 17)BTo Multi-Camera page (page 36)
CTo Buffered Image page (page 38)DTo Setup page (page 45)
ETo Maintenance page (page 154)FTo Support page (page 163)
GTo log in to the camera (page 92)
ABCDEFG 
						

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1.4.1 To Access the Camera in IPv6
You need to prepare the following to access the camera in IPv6.
• PC Requirements
Operating System: Windows XP Service Pack 1 or later
Web Browser: Internet Explorer 6.0 or later
 An IPv6 Router
 An IPv6 Connection Service
To connect in IPv6, subscribe to the ISPs IPv4/IPv6 Dual-Stack or IPv6 over 
IPv4 Tunneling service. The camera does not function on IPv6-only networks.
IPv6 Domain Name Service
In Windows XP, you cannot access the camera by entering its IP address in the 
web browser. Enter the IPv6 URL that was registered using the domain name 
service. We recommend the Viewnetcam.com service (see page 70) as a domain 
name service. Ask your ISP about other IPv6 domain name services.
What is IPv6?
 IPv6 is short for Internet Protocol Version 6.
 IPv6 was created to provide the additional IP addresses that will be needed as 
the Internet continues to expand.
 IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a number 
of years during a transition period.
 Though most ISPs (Internet Service Providers) do not yet support IPv6, many 
local networks already use it. When your ISP supports IPv6, your Panasonic 
Network Camera will be ready!
 For more information, visit http://www.ipv6.org/.
Setting up the IPv6 Router, your PC, and the Camera
Setting up the IPv6 Router
Set up the router as you subscribe to the IPv6 service. If access from the WAN side 
is disabled on the router, enable the TCP packets from the WAN side using packet 
filtering. See the Panasonic Network Camera support website at http://
panasonic.co.jp/pcc/products/en/netwkcam/ for information about the 
recommended routers. 
						

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Setting up your PC
1.Click [Start] [All Programs] [Accessories] [Command Prompt].
 The Command Prompt window is displayed.
2.Enter ipv6 install.
 Succeeded is displayed.
Note
 If Windows XP Service Pack 1 or later is not installed, Succeeded will not be 
displayed. Install it on your PC.
 When you use Windows XP Service Pack 2, click [Start] [Control 
Panel] [Security Center] [Windows Firewall] [Advanced] tab [Settings] 
button of ICMP in the Windows Firewall window, then check [Allow incoming 
router request] check box in the ICMP Settings window.
3.Enter ipconfig.
 If the IPv6 address is properly assigned to your PC, IPv6 address will be 
displayed in the window.
Setting up the Camera
Usually, an IPv6 address is automatically assigned. To assign a static IPv6 
address, see page 53. To access the camera in IPv6, you need to subscribe to a 
domain name service such as Viewnetcam.com, and register the URL.
Confirming that You Can Access the Camera
Confirm that the image is properly displayed (see page 13). 
						

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1.5 Viewing the Single Camera page
1.Access the camera (see page 13).
 The Top page is displayed.
2.Click the [Single] tab at the top of the page.
 When the Security Warning window is displayed, click [Yes] (see page 19).
 See page 20 for the Security Warning window when using Microsoft
® 
Windows® XP Service Pack 2.
3.Close the web browser.
Note
 When the camera image is not displayed immediately or correctly, click 
[Refresh] on the web browsers tool bar. The image will be refreshed.
 The refresh interval is set to [Motion] by default. The setting can be changed on 
the operation bar (see page 23).
 The refresh interval may change depending on the network condition, PC 
performance and what object you view. SD memory recording, using IPsec or 
enabling Motion Detection will also increase the refresh interval. Capture Image
Button
(See page 22)
Operation Bar
(See page 23)Audio Control 
Bar (Talk Button, 
Listen Button 
and Adjustment 
Bar) 
(See page 34)
Click to Center
(See page 21)
Click the URL in 
case of no audio.
Displaying to 
operate with 
IPv4, IPv6, or 
IPsec.
Banner 
(optional)
(See page 20) 
						

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 When displaying video (Motion JPEG), the camera allows up to 30 
simultaneous accesses. The 31st user trying to access will see a gray screen. 
The Buffered Image page is also limited to a maximum of 30 simultaneous 
accesses.
 To reduce the data traffic, the video can be automatically changed to refreshing 
still images on the General User page (see page 93).
 To display the Single Camera page directly, add it to the [Favorites] on the web 
browser.
 To view dark images, enable color night view mode on the Camera Setup page 
(see page 80). The image will be brighter, but the refresh interval may increase 
and image quality may decrease in a dark place. (See page 80).
 The following error messages can be displayed.
Error Message Cause and Remedy
The operation time has 
ended.Images cannot be displayed outside the Operation 
Time (see page 150).
The maximum number of 
accesses has been 
exceeded.The camera allows a maximum of 30 simultaneous 
accesses when the Refresh Interval is set to [Motion] 
and when accessing the Buffered Image page. Users 
who try to access the camera when the maximum 
number of access has already be reached will see a 
gray screen. To view camera images, wait, then click 
the Refresh button on your browser. If viewing the 
Single Camera page, you can also switch to still 
images. 
						

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Security Warning window
When trying to view a video (Motion JPEG) for the first time, a Security Warning for 
ActiveX® Controls will be displayed. When using Windows 2000 or Windows XP, 
log in as an administrator to install ActiveX Controls and enable video viewing.
If you cannot install ActiveX Controls or you cannot see the video using 
the Internet Explorer
 In Internet Explorer, click [Tools] [Internet Options] [Security] tab and click 
[Custom level]. 
(1) Check Prompt in Download signed ActiveX Controls.
(2) Check Enable in Run ActiveX Controls and plug-ins.
 ActiveX Controls can be installed from the CD-ROM.
(1) Restart the PC. 
(2) Confirm that Internet Explorer is closed. 
(3) Double-clickocx\ActiveXInst.exe on the CD-ROM.
 ActiveX Controls can be downloaded from the Panasonic Network Camera 
support website at http://panasonic.co.jp/pcc/products/en/netwkcam/.
Note
 When the IP address was changed for the camera, enter it on the address bar. 
 Video may not be displayed or audio may not be heard immediately. Wait for a 
moment.
 If you use a proxy server, set the web browser not to access the proxy server 
(see page 186).
 In some corporate network environments, a firewall may be used for security 
purposes. This may prevent motion video from being displayed. In this situation 
we recommend:
– Contacting your network administrator.
– Using regularly refreshed images rather than video. 
						

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Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be 
installed.
Follow the steps shown below to install ActiveX Controls.
1.Click the warning displayed above the tabs, and click [Install ActiveX 
Control...].
2.Click [Install].
1.5.1 Displaying the Banner
An image and its linked website can be specified for a banner. To display the 
banner, the Banner Display settings need to be set on the Image Display page (see 
page 145). Clicking the banner displays the website of the set URL Link. The 
Banner Display is not enabled as the default.
******** 
						

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1.5.2 Auto Centering the Image (Click to Center)
Using your mouse, click any portion of the camera image. As long as it is within the 
pan/tilt range of the camera, the image will automatically move to place the 
selected point in the center of the screen.
1.Move the cursor to the desired point.
2.Click it.
 The clicked point is centered.
 See page 25 for the pan/tilt operation.
Note
 When End Display appears on the operation bar, Click to Center does not work 
beyond the pan/tilt end (see page 23).
 The camera may not center exactly on the clicked point depending on the lens 
direction.
 If Click to Center is not permitted on the General User page (see page 93), the 
function will not operate.
Cursor 
						

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1.5.3 Capturing a Still Image
Still images can be saved on your PC.
1.Operate pan/tilt and select a resolution to display an image.
2.Click the capture image button.
 The camera image opens in another window.
3.Right-click the image, and select [Save Picture As...].
 The Save as dialog box is displayed.
4.Specify a folder, enter the file name and click [Save].
 The camera image is saved at that location.
5.Click [Close].
Capture Image Button