Panasonic Network Camera BB-HCM381A BB-HCE481A Getting Started Manual

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6.2 Support page
6.2.1 The Help page
The Help page displays explanations for each of the following features.
Clicking [Help] on the Support page displays the following page.
6.2.2 Product Information
See the Panasonic Network Camera support website for product information.
Clicking [Product Information] on the Support page displays the URL, click it.
Note
 If the camera is not connected to the Internet, the website cannot be displayed.
6.2.3 Support Information
See the Panasonic Network Camera support website for product information.
Clicking [Support Information] on the Support page displays the URL, click it.
Note
 If the camera is not connected to the Internet, the website cannot be displayed.Support
(1) HelpDisplays the Help page (see below).
(2) Product 
InformationDisplays the product information website (see below).
(3) Support 
InformationDisplays the support information website (see below).
(1)
(2)
(3) 
						

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6.3 External I/O
If you connect external devices such as sensors to the External I/O, and image 
buffer/transfer by alarm signal is set, the camera image is transferred by alarm 
detection.
Explanation of the External I/O
Note
 The External I/O (Input/Output) are independent. Output terminal is controlled 
only by External Output Control page on page 152.Pin Features
G GND pin
1 External Sensor Input 1
 Use it by opening or GND short-circuit.
G GND pin
2 External Sensor Input 2
 Use it by opening or GND short-circuit.
3 External Device Control Output
 You can control this on the External Output page (see page 
152).
 It is an open collector circuit, and the maximum drawing-in 
current is the same as pin 4. Do not exceed the voltage of DC 
power output terminal (pin 4).
4 DC Power Output Terminal
 10.5—13.5 V DC
 A maximum of 100 mA load drive is possible. 
						

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Circuit Diagram Example
CAUTION
 The external I/O is not capable of connecting directly to devices that 
require large amounts of current. In some cases, a custom interface 
circuit (customer-provided) may have to be used. Serious damage to the 
camera may result if a device that exceeds its electrical capability is 
connected to the external I/O (see page 164).
 Low voltage/current circuits and high voltage/current circuits are used in 
the camera circuit. All wiring should be performed by a qualified 
electrician. Incorrect wiring could damage the camera and cause a fatal 
electric shock.
Light
Door Sensor 1 (Alarm 1) Door Sensor 2 (Alarm 2)Relay Camera
12 V
2 3 4
G
1
G
DC10.5 V–13.5 V 
						

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7 Other Information
7.1 FACTORY DEFAULT RESET Button
There is a FACTORY DEFAULT RESET button on the bottom of the camera.
Pressing the FACTORY DEFAULT RESET button resets the camera to factory 
default. If you lose your user name and password, use this button to reset the 
camera.
 To reset the camera, press the FACTORY DEFAULT RESET button for 1 
second when the camera is on.
 The indicator blinks orange, and then turns off for 5 seconds.
Note
 The internal clock will not be reset, but the time format will return to AM/PM 
mode. To change it to 24-h format, see page 77. 
 See page 167 for the default settings.
 All buffered images on the internal memory are deleted when resetting the 
camera to factory default. The buffered images on the SD memory card are not 
deleted.
 If the camera is reset to default, all alarm logs are deleted.
 The process of resetting to default takes about 1 minute. During that time, do 
not turn the power off.
FACTORY DEFAULT RESET button 
(Press the button with a pointed object)
BB-HCM381A BB-HCE481A 
						

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7.2 Default Setting List
Basic
Items Default Required Note
Network 
(IPv4)Connection Mode Automatic 
Setup- Automatic 
Setup/Static/
DHCP
Allow Access from the 
Internet (Automatic 
Setup only)No - -
Network Configuration 
from Setup Program 
(Static/DHCP only)Enable - -
Po r t  N o.  
(Static/DHCP only)80 - 20, 21, 25 and 
110 is not 
available
*2
IP address 
(Static only)192.168.0.
253When 
setting 
Static*1
Subnet Mask 
(Static only)255.255.
255.0When 
setting 
Static*1
Host Name 
(DHCP only)[Blank] When 
setting 
DHCP (Not 
always 
required)0—63 
characters*4
Default Gateway 
(Static/DHCP only)[Blank] When using 
Gateway*1
DNS Server 1
DNS Server 2
(Static/DHCP only)[Blank] When using 
DNS*1
Max. Bandwidth Usage 
(Mbps)Unlimited - 0.1, 0.2, 0.3, 
0.5, 1 or 
Unlimited
Connection Type Auto 
Negotiation-
Auto Negotiation,
100 Mbps/Full Duplex, 
100 Mbps/Half Duplex, 
10 Mbps/Full Duplex, 
10 Mbps/Half Duplex 
						

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Network 
(IPv6)Connection Mode Automatic 
Setup- Automatic 
Setup/Static
Allow Access from the 
Internet (Automatic 
Setup only)No - -
Por t No. 
(Static only)80 - 20, 21, 25 and 
110*
2 is not 
available.
IP address 
(Static only)[Blank] When 
setting 
Static
*1
Default Gateway (Static 
only)[Blank] When using 
Gateway*1
DNS Server 1
DNS Server 2[Blank] When using 
DNS*1
Max. Bandwidth Usage 
(Mbps)Unlimited - 0.1, 0.2, 0.3, 
0.5, 1 or 
Unlimited
Connection Type Auto 
Negotiation-
Auto Negotiation, 
100 Mbps/Full Duplex, 
100 Mbps/Half Duplex, 
10 Mbps/Full Duplex, 
10 Mbps/Half Duplex
IPsec Use No check - -
Encoding strength Standard 
(AES, 3DES, 
DES, NULL)- Standard/High
Transport [Blank] - -
Tunnel [Blank] - -
UPnP Auto Port Forwarding Disable - -
Display Shortcut Icon in 
My Network PlacesEnable - - Items Default Required Note 
						

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Dynamic
DNSDynamicDNS Disable -Viewnetcam.com 
/User-specified 
DynamicDNS/
Disable
DynamicDNS Server 
URL[Blank]When using 
User-specified 
DynamicDNS1—255 
characters*8
Updating time 10 min At the time of 
starting/10, 
30(min), 1, 3, 
6, 12, 24(h)
User Name [Blank] 0—63 
characters
Password [Blank] 0—63 
characters
Date and 
TimeTime Setting AM/PM - AM/PM/24 H
Automatic Time 
AdjustmentNo check When using 
NTP-
NTP Server Address or 
Host Name[Blank] 1—255 
characters
*4
Time Zone GMT -05:00 - -
Adjust Clock for 
Daylight Saving TimeNo check - -
Start Day Apr, 
First Sunday, 
2 AM--
End Day Oct, 
Last Sunday, 
2 AM-- Items Default Required Note 
						

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Camera Camera Name Network
CameraRequired 1—15 
characters*6
White Balance Auto - Auto/Fixed 
Indoor/Fixed 
Fluorescent 
(White)/Fixed 
Fluorescent 
(Daylight)/
Fixed Outdoor/
Hold
AC Power Source 
Frequency60 Hz - 50 Hz, 60 Hz
Automatic Focus 
RangeMacro - Macro, Normal
Mounting Type On the table - On the table, 
On the ceiling
Pan Range (Minimum) -175 degrees - -175 — +175 
degrees, 
current
(Home Position)  0 degrees - -175 — +175 
degrees, 
current
(Maximum)
+175 degrees- -175 — +175 
degrees, 
current
Tilt Range (On the 
table) Selected - -
(Minimum) -120 degrees - -120 — 0 
degrees, 
current 
(Home Position) -90 degrees - -120 — 0 
degrees, 
current 
(Maximum) 0 degrees - -120 — 0 
degrees, 
current  Items Default Required Note 
						

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Camera Tilt Range (On the 
ceiling)Not-selected - -
(Minimum) 0 degrees - 0 — +90 
degrees, 
current
(Home Position) +90 degrees - 0 — +90 
degrees, 
current
(Maximum) +90 degrees - 0 — +90 
degrees, 
current
Return to Specified 
Position (Time)Do not move - Do not move, 
10, 20, 30 
(sec), 1, 5, 10, 
30 (min), 1 h
(Specified Position) Home 
Position- Home Position/
Alarm No. 1, 2/
registered 
preset number 
and preset 
name
Color Night View  Disable - -
Vertical Resolution (for 
640 x 480 mode)480 - 480, 240
Audio Output Enable - -
Volume Standard - Minimum/
Standard/
Maximum
PC Audio Input 
Timeout 1 min - 1, 2, 3, 5, 10, 
20, 30, 60 
(min)
Input Enable - -
Camera Microphone 
SensitivityStandard - Minimum/
Standard/
Maximum
Mute during Pan/Tilt Enable - -Items Default Required Note 
						

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Account
Items Default Required Note
Security: 
AdministratorGeneral 
AuthenticationDo not 
permit 
access from 
guest users --
User Name [Blank] When setting 
administrator6—15 
characters
*3
Password [Blank] When setting 
administrator6—15 
characters*3
Retype 
Password[Blank] When setting 
administrator6—15 
characters*3
General User User ID List [Blank] - -
User Name [Blank] When setting 
general user6—15 
characters
*3
Password [Blank] When setting 
general user6—15 
characters*3
Retype 
Password[Blank] When setting 
general user6—15 
characters*3
Limit time of 
Continuous 
Motion JPEGNot 
permitted- Not permitted, 
Unlimited, 10, 
30 (s), 1, 5, 10, 
30, 60 (min)
Refresh 
Interval3  s - 3, 5, 10, 30, 60 
(s)
Access Level No checks - -