Panasonic Network Camera BB-HCM381A BB-HCE481A Getting Started Manual

							Getting Started
Network Camera
Model No. BB-HCM381A (AC Adaptor Type)
BB-HCE481A (PoE Type)
Connect the Ethernet cable (customer-provided) to the 
camera.
Note
• These instructions assume your PC is already connected to the Internet and your network includes a router that is UPnP™ (Universal Plug and Play) 
compliant.
Connect the Ethernet cable (customer-provided) to your 
router.
Ethernet (LAN) port
Ethernet cable 
(customer-provided)
To the network
LAN ports WAN port
To the supply
To the camera
A straight Cat5 Ethernet cable 
(customer-provided) To your modem
To your PC
Connect the AC adaptor cord to the DC IN jack, and plug the 
AC cord into the outlet.
• When you operate the camera, the power outlet should be near the camera and  easily accessible.
• Use only specified Panasonic AC adaptor PSLP1242 (Order No. PSLP1242Y).
• If the cameras indicator does not light green, see pages 3-4 of the  Troubleshooting on the CD-ROM.
• A noise can be heard during pan/tilt operation. This is normal.
• When connecting an external microphone, speaker or TV, see page 2.
DC IN jack
Hook for AC adaptor cord
AC adaptor To the outlet
AC cord
AC adaptor cord
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15034ZB  KK1105RM1056
This manual is for both BB-HCM381A (AC Adaptor Type) and BB-
HCE481A (PoE Type). Available features and operations are different in 
part depending on the model. Read the Operating Instructions on the 
CD-ROM carefully and use the Network Camera properly. 
BB-HCM381A User: See below.
BB-HCE481A User: Go to page 2.
Please read the Important Information before using. 
• This Getting Started explains how to connect and set up the camera. 
See Installation Guide for mounting, and see the Operating 
Instructions on the CD-ROM for details about the camera’s features.
• If you cannot complete the setup, see the Troubleshooting on the 
CD-ROM.Trademarks
• Adobe, Acrobat and Reader are either registered trademarks or trademarks of 
Adobe Systems Incorporated in the United States and/or other countries.
• Microsoft, Windows and ActiveX are either registered trademarks or trademarks of 
Microsoft Corporation in the United States and/or other countries.
• This software is based in part on the work of the Independent JPEG Group.
• Screen shots reprinted with permission from Microsoft Corporation.
• All other trademarks identified herein are the property of their respective owners.
Abbreviations
• UPnP is the abbreviation for Universal Plug and Play.
• Network Camera is called Camera in this manual.
• Setup CD-ROM is called CD-ROM in this manual.
1.Connect the camera (BB-HCM381A), and turn the camera on.
Connect the camera to your router using a straight Cat5 Ethernet cable (customer-provided) to set up the camera.
• Before you begin the installation, the UPnP™ feature in your router needs to be enabled. Usually, the default setting disables this feature. For more info, please visit, 
http://panasonic.co.jp/pcc/products/en/netwkcam/ or contact your routers manufacturer.
Indoor Use Only 
						

							1.Connect the camera (BB-HCE481A), and turn the camera on.
Connect the camera to your PoE (Power over Ethernet) hub using a straight Cat5 Ethernet cable (customer-provided) to set up the camera.
Connect the Ethernet cable (customer-provided) to the camera.
Note
• Your PoE hub must be connected to the router. Refer to the manuals of the PoE hub for the instructions of the connection. Additionally, these instructions assume your PC is 
already connected to the Internet and your network includes a router that is UPnP™ (Universal Plug and Play) compliant.
Connect the Ethernet cable (customer-provided) to your PoE hub.
• If the cameras indicator does not light green, see pages 5-6 of the Troubleshooting on the CD-ROM.
• A noise can be heard during pan/tilt operation. This is normal.
Note
• Use a 4-pair UTP/STP cable.
• Do not use a relay connector or a hub between the camera and the PoE hub. These 
devices may disturb the data or electricity transmission.
• If the PoE hub has indicators, the indicator lights on as shown in table below.
• If the PoE hub is turned off or power supply is temporarily cut off by the disconnection 
of the Ethernet cable, it may take time for the PoE hubs indicators to light green.
• The indicator display differs depending on manufacturers, refer to the manuals of the 
PoE hub.
PoE IN port
A straight Cat5 Ethernet cable 
(customer-provided)
To the network
Ethernet 
ports
To the supply
A straight Cat5 Ethernet cable 
(customer-provided)To your router
To the camera
Indicator
LINK
PoEDescription
Turns on when the data is transmitted from the camera.
Turns on when the electricity is supplied to the camera.
Connecting an External Microphone, Speaker or TV
Note
• If you use an external microphone, excessive cable length or a poor quality cable can 
cause a degradation in audio quality.
• The microphone cable should be no longer than 7 m (23 feet).
• Use a speaker with a built-in amplifier. The speaker connects to the camera with a 
stereo audio cable similar to that used by your PC. The output signal is mono.
• Make sure the camera and speaker are turned off when connecting or disconnecting 
the Audio/Video Cable or speaker cable, otherwise noise may be heard from the 
speaker.
• Use only the included Audio/Video Cable when connecting an external microphone, 
speaker, or TV.
• When the camera is in color night view mode, images may not be displayed correctly 
on the TV.
• The external microphone input (via the Audio/Video Cable) does not correspond to a 
line level. Audio may be distorted when the line level is input. Audio distortion will be 
solved if you insert the following circuits. Under no circumstance should high-level 
audio, such as from a speaker, be connected to this input terminal. Doing so is likely 
to damage the camera.
Audio/Video Cable Audio/Video Terminal
For microphone (white)
(Plug-in power +3.3 V)
For speaker (red)
(Output impedance 560     line level)
Speaker cable
(   3.5 mm stereo mini plug)
Microphone cable
(   3.5 mm mini plug)
For TV (yellow)
Video cableΩ  
To microphoneTo speaker
To  T V(The illustration is BB-HCM381A.)
Camera
Microphone Input
(via Audio/Video  Cable)Audio Line 
Out Capacitor Resistor
1   F 33 K
2 
						

							2.Setting up the Camera to View on the LAN.
Important
• To avoid any possible problems, temporarily disable any firewall 
or antivirus software.
• This procedure explains installation of the camera on the same 
network as your PC.
• Before proceeding, close your web browser.
• See page 180 of the Operating Instructions on the CD-ROM for 
details about CD-ROM.
Insert the CD-ROM into the CD-ROM drive of the PC.
(If the Network Camera Setup window is not displayed automatically, 
double-click the Setup.exe file on the CD-ROM.)
Click [Camera Setup].
• If a Windows Security Alert is displayed, click [Unblock].
Select the camera to set up and click [Execute].
• This program searches for the cameras that are connected to the router and 
displays their MAC Addresses, IP addresses and Port Numbers.
• The MAC Address (see page 9 [BB-HCM381A] or page 11 [BB-HCE481A] of 
the Operating Instructions on the CD-ROM.) on the bottom of the camera 
shows which camera you select on the camera list window.
Note
• If the indicator does not light green, check the connection (see page 1 [BB-
HCM381A] or page 2 [BB-HCE481A]).
• If more than 20 minutes have passed since the camera was turned on, the 
camera cannot be set up from the Setup Program. In this situation, turn the 
camera off, and turn the camera on again.
• The Setup Program may not list any cameras due to your firewall or antivirus 
software settings on your PC. If you cannot disable your firewall or antivirus 
software, you can set up the camera by entering the camera MAC address on 
the following window. The cameras MAC address can be found on the label 
affixed to the bottom of each camera. See page 9 [BB-HCM381A] or page 11 
[BB-HCE481A] of the Operating Instructions on the CD-ROM for details. 
Displays version information 
about this program.
Displays the camera manuals.
If your PC does not have Adobe
® 
Acrobat® Reader®, download it 
from the Adobe Reader website. Sets up the camera.
Installs Network Camera 
Recorder Single Camera Version.
Closes the Setup Program.
.. .
Camera List window
Displays IPv4 or
IPv6 information. IP
Address MAC 
AddressPort 
No.Camera 
Status
Click [Automatic Setup (Local Access Only)].
• See page 180 of the Operating Instructions on the CD-ROM for manual setup.
Enter the user name and password, and click [Save].
• The password must be different from the user name.
• Make a note of the user name and password for the reminder.
The Enter Network Password window is displayed. Enter 
the user name and password that were set, and click [OK].
When the Single Camera page is displayed, setup is 
complete.
• If the Security Warning window is displayed when installing ActiveX® 
Controls, click [Yes].
• To install ActiveX Controls on Microsoft
® Windows® XP Service Pack 
2, see Security Warning window on Microsoft Windows XP Service 
Pack 2 on page 4.
Note
• If the camera cannot be accessed, 
see page 9 of the Troubleshooting 
on the CD-ROM.
• To ensure that the most current 
image is displayed, Internet Explorer 
should be configured as follows. 
This will not have a negative effect 
on normal use.
1. While viewing any website, click 
[Tools] → [Internet Options].
2. In the section Temporary Internet 
Files, click [Settings] and check 
[Every visit to the page].
To enable Internet access to the camera
Click [Next] to set up the Internet access to the camera and 
go to page 4.
• If you do not allow Internet access, click [Cancel], and see page 17 of the 
Operating Instructions on the CD-ROM.
.. .
3 
						

							3.Setting up Internet Access to the Camera.
By registering with the Viewnetcam.com FREE DynamicDNS service, 
you can create a personalized web address at which your cameras live 
video can always be found on the Internet. For detailed information, 
access http://www.viewnetcam.com .
Click [Automatic Setup (Internet Access)].
Sets up the camera to view on the LAN.
Sets up the Internet access to the 
camera.
Manually sets up the camera.
Disables IPsec. If disabled, the button is 
displayed gray.
Displays the Setup page 
(see page 45 of the Operating 
Instructions on the CD-ROM).
The Enter Network Password window is displayed. Enter the 
user name and password that were set, and click [OK].
When using a router that supports UPnP
™, check [Enable]. 
When using a router that does not support UPnP™, check 
[Disable]. Then click [Next>].
• Check if your router supports UPnP™ referring to the routers 
manual. If UPnP™ is not supported, the router has to be manually 
configured for port forwarding. Refer to the routers manual for 
instruction on how to do it.
• If you select [Disable], skip to step  .
To register with the Viewnetcam.com FREE DynamicDNS 
service, check [Register with Viewnetcam.com] and click 
[Next>].
• If you selected [Do not register with Viewnetcam.com], skip to step  .
The Enter Network Password window is displayed. Enter 
the user name and password that were set, and click [OK].
The Viewnetcam.com FREE DynamicDNS service 
website is displayed. Follow the displayed instructions for 
registration.
• If the message Failed to configure the  routers Port Forwarding by UPnP is 
displayed, your router may not support UPnP™ or UPnP™ is not enabled. 
Enable your routers UPnP™ or set Port Forwarding manually following the 
routers manual, and try Automatic Setup again. For more information about 
setting up a router, refer to the Panasonic Network Camera support website at 
http://panasonic.co.jp/pcc/products/en/netwkcam/  
• If the message Failed to register with Viewnetcam.com. is displayed, con-
firm that the router is connected to the Internet.
When Setup completed is displayed, make a note of the 
URL and click [To Single Camera page].
• When [Enable] was selected at step  . • When [Disable] was selected at step 
.
Note
• The port number must be specified at the end of the camera URL.For example
Using port 80:
http://(Cameraname).viewnetcam.com  or http://IP Address
Using any other port:
http://(Cameraname).viewnetcam.com:Port Number  or
http://IP Address:Port Number
• Make a note of the URL for the camera.
• The URL for the local network access may be different from the one set up on  the previous page. Make a note of the URL here again.
When the Single Camera page is displayed, the setup is 
complete.
Note
• If the camera cannot be accessed, see page 9 of the Troubleshooting 
on the CD-ROM.
• To ensure that the most current  image is displayed, Internet Explorer 
should be configured as follows. 
This will not have a negative effect 
on normal use.
1. While viewing any website, click  [Tools]  →  [Internet Options].
2. In the section Temporary Internet  Files, click [Settings] and check 
[Every visit to the page].
Registration with the Viewnetcam.com FREE 
DynamicDNS service
Security Warning window on Microsoft Windows XP Service Pack 2
To view a video (Motion JPEG) or to use audio feature, ActiveX Controls must be installed.
Follow the steps below to install ActiveX Controls.
Click the warning displayed above the tabs, and click [Install 
ActiveX Control...]. Click [Install].
********
4 
						

							Installation Guide
Network Camera
Model No.BB-HCM381A(AC Adaptor Type)
BB-HCE481A(PoE Type)
Keep more than 100 mm 
(3 15/16 inches) off the wall 
or other obstacles.
Camera direction
100 mm 
(3 15/16 inches)
Screws B (4 pcs.)
1
•







Please read the Important Information before using.
Network Camera is called Camera in this manual.
Setup CD-ROM is called CD-ROM in this manual.
The illustrations used in this manual are of BB-HCM381A.
Mount the camera after the camera is connected and finished setting up following Getting Started.
Installation Procedures
This manual is for both BB-HCM381A (AC Adaptor Type) and BB-HCE481A (PoE Type). Available features and operations 
are different in part depending on the model. Read the Operating Instructions on the CD-ROM carefully and use the 
Network Camera properly.
After preparing the Ethernet cable that has enough length, mount the camera.
The camera can be viewed in the least light requirement at 3 lx (default). Use supplemental lighting for the dimly lit places. 
(The camera can be viewed in the least of 0.09 lx in the color night view mode (see page 80 of the Operating Instructions on 
the CD-ROM), which may increase the refresh interval.)
Mounting and cabling instructions described in this Installation Guide follow generally accepted guidelines suitable for residential 
installations. In some areas, commercial and industrial installations are regulated by local or state ordinances. For such installations, 
contact your local building department or building inspector for more details.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15035ZAKK1105RM0
Set the Mounting type setting to [On the ceiling] on the Camera Setup 
page (see page 80 of the Operating Instructions on the CD-ROM).
Two ways of wiring can be considered; wiring through a hole made 
in the ceiling or wiring without making a hole for a cable in the ceiling. 
Select either one of the two.
The audio/video cable cannot be connected or removed after 
mounting on the ceiling.
Mounting on the Ceiling
Attach the Ceiling Plate B more than 100 mm (3 15/16 inches) off 
the wall or other obstacles from its center.
Make sure the camera is firmly mounted on a beam of wood etc. 
When there is no beam, apply a board on the other side of the 
ceiling to make sure the camera does not drop. The camera is intended for indoor use only. Prolonged exposure 
to direct sunlight or halogen light may damage CCD.




The cameras MAC address and serial number are printed on the 
bottom of the camera. They are needed in order for camera 
configuration and maintenance. Record both of them for before 
mounting the camera.
Make sure the camera is firmly mounted on the ceiling.
The camera is available between ±15 based on level line 
for mounting.
The camera should be uninstalled from the ceiling when removing 
the SD memory card (see page 140 of the Operating Instructions 
on the CD-ROM).
Wiring through a hole made in the ceiling
Attach the Ceiling Plate B on the ceiling with Screws B.
Adjust the position and 
direction of the camera.Adjust the position and direction of the camera while you confirm that 
images are displayed on the monitor as you imaged.
Attach the camera.The camera can be mounted on the ceiling. 
Attach the camera firmly when mounting on the ceiling.
Temporarily place 
the camera.Temporarily place the camera where you like to view images.
Indoor Use Only 
						

							1
2
12
65 mm 
(2 9/16 inches)Hole for a cable
    25 mm (1 inch)
Fit the four rubbers 
in place.
Fit the two dents in place.
Four tabs
Fit the tabs to the holes and 
move counterclockwise.
Attach firmly with Screws A.
Screws A (2 pcs.)
Adjust the    of the main 
unit to the    of the Ceiling 
Mounting Cover.Move the Ceiling Mounting 
Cover in the clockwise 
direction until the    of it fits 
to the    of the main unit.
Be careful not to nip the cable etc.
When removing the Ceiling Mounting Cover, move it in the 
counterclockwise direction. Adjust both    and let down the 
main unit.
Wiring without making a hole for a cable 
in the ceiling
Drill for concrete 
(in case of tile, 
use a drill for tile)Plastic plug
Soft hammer
Note
1
2
3 2
3
4
5





Make a hole for a cable.
Make a    25 mm (1 inch) 
hole where is 65 mm 
(2 9/16 inches) away from 
the center in the plate.
Attach the rubbers and dents on the camera to the Ceiling 
Plate A and attach them firmly.
Attach the Ceiling Plate A to the Ceiling Plate B and attach 
them firmly with Screws A.
Install the camera so that the connecting part comes 
to the front.
Connect all necessary cables (AC adaptor cord, 
Ethernet cable, Audio/Video Cable, etc.) seeing Getting 
Started and attach the Ceiling Mounting Cover.
Follow the steps 1), 3), 4) and 5). Making a hole is not necessary.
Remove the tab of Ceiling Mounting Cover and wire 
through the notch.
Ceiling Mounting when the material of 
the ceiling is mortar or concrete
Fit the Ceiling Plate B to the mounting position 
and put marks.
Make holes at the marks and put plastic plugs 
(customer-provided) into them.
When drilling into mortar, be careful of pieces of mortar 
which may become loose and fall.
Mount the camera.
Mounting on the Table
Mount the camera at an even place on the table where 
vibrations etc. are few.

Set the Mounting type setting to [On the table] on the 
Camera Setup page (see page 80 of the Operating 
Instructions on the CD-ROM). 
						

							Important Information
Network Camera
Model No. BB-HCM381A (AC Adaptor Type)
BB-HCE481A (PoE Type)
IMPORTANT SAFETY INSTRUCTIONS
When using this unit, basic safety precautions should always be followed 
to reduce the risk of fire, electric shock, or personal injury.
1.Read and understand all instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. After taking away the sand or the dust on the lens, wipe the lens with 
lens cleaning paper.
6. Do not block any ventilation openings. Install in accordance with the 
manufacturers instructions.
7. Do not install near any heat sources such as radiators, heat registers, 
stoves, or other devices (including amplifiers) that produce heat.
8. [For BB-HCM381A] Protect the AC adaptor cord and AC cord from 
being walked on or pinched particularly at plugs, convenience 
receptacles, and the point where they exit from the unit.
9. [For BB-HCM381A] When you operate the camera, the power outlet 
should be near the camera and easily accessible.
10. Only use attachments/accessories such as stand specified by the 
manufacturer.
11 . Do not touch the unit, Ethernet cable, AC adaptor, AC adaptor cord 
and AC cord during lightning storms.
12.Unplug the unit from power supply when unused for long periods of time.
13.Refer all servicing to qualified service personnel. Servicing is required 
when the unit has been damaged in any way, such as the AC adaptor, 
AC cord or plug is damaged, the unit does not operate normally, or 
has been dropped.
14. Prolonged exposure to direct sunlight or halogen light may damage 
CCD sensor.
15. The camera is intended for indoor use only.
16. Keep the SD memory card (customer-provided) out of reach of 
children to prevent swallowing.
17. Unplug this unit from power supply if it emits smoke, an abnormal 
smell or makes unusual noise. These conditions can cause fire or 
electric shock. Confirm that smoke has stopped and contact an 
authorized service center.
SAVE THESE INSTRUCTIONS
This manual is for both BB-HCM381A (AC Adaptor Type) and BB-
HCE481A (PoE Type). Available features and operations are different 
in part depending on the model. Read the Operating Instructions on 
the Setup CD-ROM carefully and use the Network Camera properly.
Please read this manual before using, and save this manual for future 
reference.
Panasonic Network Camera Website:
http://www.panasonic.com/netcam
How to Use This Documentation
The Network Camera includes the following 5 manual types. 
• Important Information (This manual) This manual has general information and safety instructions you will 
need to understand before installing.
• Getting Started
Getting Started explains the initia l configuration of the Network 
Camera, to help you to set up the Network Camera quickly and easily.
• Installation Guide Installation Guide explains mounting methods of the Network Camera.
• Operating Instructions (Included on the Setup CD-ROM) Operating Instructions explains the operations, settings, features and 
maintenance of the Network Camera.
• Troubleshooting (Included on the Setup CD-ROM) Troubleshooting provides troubleshooting help.
Trademarks
• Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
• Pentium is a trademark or registered trademark of Intel Corporation or its  subsidiaries in the United States and other countries.
• All other trademarks identified herein are the property of their respective  owners.
Abbreviations
• Network Camera is called Camera in this manual.
• Setup CD-ROM is called CD-ROM in this manual.
FCC and Other Information
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC  Rules. These limits are 
designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates,  uses and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio co mmunications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harm ful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the  interference by one or 
more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interf erence that may cause 
undesired operation.
Environment:
Do not install the camera where the temperature is less than 0  °C (+32  °F) or greater than +40  °C (+104  °F). Allow 10 cm (3 15/16 inches) clearance 
around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.
Routine care:
Wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder.
When you leave the unit unused for a long period of time, disconnect the plug of the AC cord from the outlet (BB-HCM381A) or di sconnect the Ethernet 
cable from the unit (BB-HCE481A).
If you have any problems:
Consult an authorized Panasonic Factory Service Center.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for compliance could void the users authority to  operate this device.
CR Coin Cell Lithium Battery Information:
This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Audio and Video Recording Notice
PLEASE NOTE that under certain circumstances, audio/video recording may be PROHIBITED by law. This device should be used only i n compliance with 
all applicable laws and statutes.  No responsibility will be taken by our company with respect to consequences resulting from the use, damage or both of the camer
a.
© 2006 Panasonic Communications Co., Ltd. All Rights Reserved.
PQQX15033ZB KK1105RM1056
Indoor Use Only 
						

							System Requirements for your PC
Your PC (Personal Computer) and network must meet the following 
technical specifications for the camera to work properly.
For IPv4 Connection
For IPv6 Connection
Note
• A PoE hub is required for BB-HCE481A.
• See Panasonic Network Camera support website at 
http://panasonic.co.jp/pcc/products/en/netwkcam/ for details about 
network environment.
What is IPv6?
• IPv6 is short for Internet Protocol Version 6.
• IPv6 was created to provide the additional IP addresses that will be 
needed as the Internet continues to expand.
• IPv6 is expected to gradually replace IPv4, with the 2 coexisting for a 
number of years during a transition period.
• Though most ISPs (Internet Service Providers) do not yet support IPv6, 
many local networks already use it. When your ISP supports IPv6, your 
Panasonic Network Camera will be ready!
• For more information, visit http://www.ipv6.org/. Item Description
Operating
SystemMicrosoft
® Windows® XP, Microsoft® Windows® 2000 
Microsoft® Windows® Me, Microsoft® Windows® 98SE
CPU• For viewing single camera
Pentium
® III (800 MHz or greater is recommended.)
• For viewing multiple cameras
Pentium
® 4 (1.8 GHz or greater is recommended.)
ProtocolTCP/IP protocol
(HTTP, TCP, UDP, IP, DNS, ARP, ICMP)
Interface10/100 Mbps network card installed
Web BrowserInternet Explorer 6.0 or later 
(Not included on the CD-ROM)
AudioUser-supplied microphone and speaker (required to use 
the Talk and Listen features)
Item Description
Operating
SystemMicrosoft
® Windows® XP Service Pack 1 or later
CPU• For viewing single camera
Pentium
® III (800 MHz or greater is recommended.)
• For viewing multiple cameras
Pentium
® 4 (1.8 GHz or greater is recommended.)
ProtocolTCP/IP protocol 
(HTTP, TCP, UDP, IP, DNS, ICMPv6, NDP)
Interface10/100 Mbps network card installed
Web BrowserInternet Explorer 6.0 or later 
(Not included on the CD-ROM)
AudioUser-supplied microphone and speaker (required to use 
the Talk and Listen features)
Security Cautions
When using this product, take appropriate measures to avoid the following 
security breaches.
• Leaks of private information via this product
• Illegal use of this product by a third party
• Interference or suspension of the use of this product by a third party
Take the following measures to avoid security breaches:
• To prevent illegal access, keep the firmware up to date 
(If you do not have the latest version of firmware, this can lead to 
blocked access or information leaks).
• You are responsible for the security settings, such as user name and 
password, to access this product. This information should not be made 
available to any third parties outside the user group.
• Mount the camera where the camera will not be stolen.
• You are responsible for this products user information, such as videos, 
still images, Internet content, etc. This information should not be made 
available to any third parties outside the user group.
• When sending this product to be repaired with a company not related to 
Panasonic, make back-up copies of files, if necessary, and reset this 
product to factory default.
• When transferring this product to another party, make back-up copies of 
files, if necessary, and reset this product to factory default.
• Recorded files stored on the SD memory card can lead to private 
information leaks. When sending this product to be repaired or 
transferring it to another party, ensure that the SD memory card is 
removed.
• When disposing of this product, reset this product to factory default, or 
erase information by means of electrical deletion or physical 
dismantlement.
User Name and Password Protection
The use of a unique User Name and secret Password is an important 
tool that will help limit unauthorized individuals from accessing the 
camera. If you choose to disable this tool, and choose not to limit 
access by use of a User Name and Password, this may result in 
access to the camera by unauthorized individuals. (See page 88 of 
the Operating Instructions on the CD-ROM)
Included Items
The following items are provided with the camera.
Main Unit*1. . . . . . . . . . . . . . . 1 pc.AC Adaptor [BB-HCM381A Only]
. . . . . . . . . . . . . . . . . . . . . . . . 1 pc.
Order No.: PSLP1242Y
Cord Length: About 3 m (9 feet 10 
inches)
AC Cord [BB-HCM381A Only]
 . . . . . . . . . . . . . . . . . . . . . . . . 1 pc.
Order No.: PSJA1069Z
Cord Length: About 1.8 m (5 feet 11 
inches)Audio/Video Cable . . . . . . . . 1 pc.
Order No.: PSJA1103Z
Cord Length: About 48 cm (1 feet 7 
inches)
Ceiling Mounting Cover . . . . 1 pc.
Order No.: PSKL1023Y2Ceiling Plate A . . . . . . . . . . . 1 pc.
Order No.: PSZMHCM381A
Ceiling Plate B. . . . . . . . . . . . 1 pc.
Order No.: PSMD1045YScrews A. . . . . . . . . . . . . . .  2 pcs.
Order No.: XYN3+J6FJ
Screws B . . . . . . . . . . . . . . . 4 pcs.
Order No.: XTB4+20AFJSetup CD-ROM . . . . . . . . . . . 1 pc.
Order No.: PQQX15036ZCD
Important Information
(This manual). . . . . . . . . . . . . 1 pc.
Getting Started . . . . . . . . . . . 1 pc.
Installation Guide . . . . . . . . . 1 pc.
The information in this document is subject to change without notice.
Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, NJ 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for internal 
use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic 
Communications Co., Ltd.
*1The BB-HCM381A rear view is different from the BB-HCE481A rear view 
(see page 9 [BB-HCM381A] or page 11 [BB-HCE481A] of the Operating 
Instructions on the CD-ROM).
For product service
• Panasonic Servicenters are listed in the servicenter directory.
• Call 1-800-272-7033 for the location of an authorized servicenter.
• This Network Camera is designed for use in the United States of America. Sale or use 
of this product in other countries/areas may violate local laws.
When you ship the product
• Carefully pack your unit, preferably in the original carton.
• Attach a letter, detailing the symptom, to the outside of the carton.
Symptom
• Send the unit to an authorized servicenter, prepaid and adequately insured.
• Do not send your unit to the Panasonic Consumer Electronics Company listed below 
or to executive or regional sales offices. These locations do not repair consumer 
products. 
						

							Operating Instructions
Network Camera
Please read this manual before using, and save this manual for future reference.
Panasonic Network Camera Website: http://www.panasonic.com/netcam
for customers in the USA or Puerto Rico
Model No.BB-HCM381A (AC Adaptor Type)
BB-HCE481A (PoE Type)
Indoor Use Only 
						

							Operating Instructions
2
Main Features
IPv6*1 Network Camera
Your Panasonic Network Camera supports IPv6 (Internet Protocol Version 6). IPv6 
was created to address the additional IP addresses that will be needed as the 
Internet continues to expand. Since the camera also supports the currently used 
IPv4, its dual stack design will seamlessly operate while IPv6 is phased in. For 
more information regarding IPv6, see page 15, or visit http://www.ipv6.org/.
PoE (Power over Ethernet) Supported*2 (For Only BB-HCE481A [PoE Type])
The camera supports PoE (Power over Ethernet), and be powered up by using an 
Ethernet cable without the AC adaptor.
Audio 2-way Communication*3 (Walkie-talkie Type)
2-way audio communication is now possible between your Network Camera and 
PC. By connecting a user-supplied microphone and speaker*4 to both the camera 
and to the PC, you will be able to speak to and hear anyone within range of the 
camera.
For example, the camera can be used in the following various locations:
• In the babys room, to hear if the baby is crying.
 At the front door, to see and hear who is at the door.
 In the childrens play room, to see and hear if they are safe.
Note
 PLEASE NOTE that under certain circumstances, audio/video recording may 
be PROHIBITED by law. This device should be used only in compliance with all 
applicable federal, state and local statutes. This manual is for both BB-HCM381A (AC Adaptor Type) and BB-HCE481A 
(PoE Type). Available features and operations are different in part depending 
on the model. Read this manual carefully and use the Network Camera 
properly.
*1To connect using IPv6, subscribe to your ISPs IPv4/IPv6 Dual-Stack or IPv6 over IPv4 
Tunneling service. The camera does not function on IPv6-only networks.
*2BB-HCE481A works with a PoE hub only. No port for AC adaptor.*3The audio feature does not work well on cell phones. The Talk button and Listen button cannot 
be used simultaneously. Depending on the network environment and traffic conditions, the 
audio may be delayed or may break up.
*4The speaker connected to the camera requires a built-in amplifier.