Panasonic Matrix Switcher Wj Sx550c Operating Instructions

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Log-Out
This function is used when an operator is leaving the con-
troller, or no longer requires access to the system.
1. Select the Log-Out (A4)Menu by pressing the appro-
priate Direction button.
2. Press the Function (F4)button to log out. The LCD dis-
play  shows the Log-in Display.
•Auto Log-in Setting
If the Auto Log-in setting is set to On mode, any opera-
tor can Log-in automatically as any operators previous-
ly.
The auto log-in function may not work, if a previous
operator has not logged out properly.
Select On or Off mode to meet system requirements.
1. Select the Log-Out (A4) Menu by pressing the appro-
priate Direction buttons.
2. Press the Function (F3) button to toggle the Auto Log-in
On and Off mode.
F1F2F3 F4
PriorityLock
On Off PAuto Log-Out
Log-in A4
F1F2F3 F4
PriorityLock
On Off PAuto Log-Out A4
Auto
Auto
On: 
Off:  
						

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SECTION 6
TROUBLESHOOTING 
						

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A majority of the problems encountered in operating a matrix switcher can be traced to incorrect hardware or software setup.
Therefore, please read this section to see if your problem has a simple solution before requesting service.
Initialization Problems
Symptom: Matrix Switcher will not power up.
1. Check the power cord connection with the AC outlet.
2. Check the fuse, located in the fuse holder in the rear of the WJ-SX550C Matrix Switcher.
Symptom: System Controller(s) will not power up.
1. Check the power cord connection with the AC outlet.
2. Check that the ON/OFF switch, located in the rear of the WV-CU550C System Controller, is turned on.
Symptom: System Controller(s) will not log-in.
1. Ensure that the System Controller(s) is (are) plugged into the correct ports on the Control Board of the WJ-SX550C
Matrix Switcher.  The two ports labeled “Test” do not support System Controller inputs.
2. If not using the factory supplied data cable assembly, make sure that the distance from the Control Board to the
System Controller does not exceed the maximum recommended distance.  Check that the proper grade of data cable
is installed.  Also, check that the correct wiring sequences are maintained at all cable installed.  Also, check that the
correct wiring sequences are maintained at all cable splices, junctions and connectors.
Operational Problems
Symptom: Video from a specific camera cannot be displayed on a specific monitor.
1. If the camera cannot be displayed on any monitor, check the Operator Registration table and make sure that the oper-
ator is authorized access to the camera in question.
2. If a monitor cannot display any camera selected, check the Controller Table and make sure that controller can control
the output of the monitor.
3. Check if the monitor has a Priority Lock set by another operator.
4. If the camera can be displayed on another monitor there may be a problem with the Video Output Board, call qualified
service personnel.
Symptom: No Pan/Tilt/Zoom control of a camera.
1. If the prompt field “PROHIBITED” appears on the LCD display of the System Controller this indicates that the operator
is not authorized access to the Pan/Tilt/Zoom functions for that camera.  If needed, change the Operator Registration
table programming for that operator.
Symptom: Can’t run a Program Sequence.
1. Check that the level of the operator allows access to running a Program Sequence.
2. Make sure that a Program Sequence has been programmed to run on that monitor.
Symptom: Camera does not reach the designated preset position and the preset number is not displayed on the
monitor, even though the preset position setting is specified in the Tour or Group Sequence programming.
1. The programmed Dwell Time in the Tour or Group Sequence is not sufficiently long enough to allow the preset position
to be reached. Increase the Dwell Time.
Symptom: The Sequences (Program, Tour, Group) will not run at all or will not run properly, with respect to the
Dwell Time set, on a specific monitor.
1. Check in the External Timing Select Table if the monitor has EXT TIMING ON selected. If so, the dwell time of the mon-
itor is synchronized with time lapse mode set in the associated Time Lapse VCR.
Symptom: The Preset Test stops after one minute with the WV-CS500 Combination Camera
1. Make sure that the Control Site Mode Selection Switch (SW2) is set to the Multi-Site Mode On position.
TROUBLESHOOTING 
						

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Symptom: While running the Preset Test, the WV-CS500 Combination Camera stops at preset positions for extend-
ed periods of time.
1. If the WV-CS500 had preset positions originally programmed by the PFW-300 System (Proteus for Windows), there are
dwell times associated with those positions that will determine how long the Preset Test will take.
Re-program the presets by using the Matrix Switcher to eliminate the dwell times.
Symptom: The Timer Event mode will not activate.
1. The Timer Event is defined in this system as Operator 00.  Initially, the priority of operator 00 is set to 30 at the factory
(the lowest priority).  If another operator with a higher priority is currently operating the desired devices, the Timer
Event will not occur (however, a backslash symbol “/”with either a Tour or Group Sequence number will appear in the
upper-right corner of the monitor screen, for example: /T02).  Increase the priority of operator 00 through use of the
Operator Registration Table to enable the Timer Event.
2. If a Special Day Schedule is programmed, make sure that the month, day, and year are all filled out.
3. The order of priority for days of the week and special days is: Special Day has a higher priority than a regular day.
Also, a Special Day entered in the Special Day Schedule Table before another Special Day is entered has a higher
priority.
Symptom: The printer will not stop printing even though the Escape MON (ESC) key is pressed.
1. The characters that are already sent to the buffer in the printer will be printed out, regardless of the MON (ESC)key
being pressed.  This is normal.
Symptom: PROHIBIT appears on the LCD display.
1. The function attempted is not allowed because of the operators level or there is operators lockout of camera video
and/or Pan/Tilt Control.  Press the MON (ESC)key to clear the display.  Change the operators level and/or video lock-
out setup.
Symptom: WARNING!  PROHIBITED!  appears on the monitor screen.
1. The System Controller is not allowed to access a particular monitor due to Keyboard/Monitor partitioning.  Change
Keyboard/Monitor partitioning in the Set Up Menu.
Symptom: When Log-in is attempted, “No Entry” appears on the LCD display.
1. An incorrect password or operator number is used during log-in.  Use the correct password and operator number.
Symptom: When Log-in is attempted, “Monitor Busy” appears on the LCD display.
1. All monitors are currently being used by an operator or event with a higher priority than this operator.  Either change
the priority of the operator to an equal or higher priority or wait for the current operator or event to complete their use
of the monitors.
Symptom: “Monitor (#) Busy” appears on the LCD display and the Busy LED also lights.
1. Another operator with greater priority is using that monitor.  Wait until higher priority operator releases the monitor. 
2. Another operator with equal priority has taken control over that monitor.  Re-take control from that operator.
Symptom: “Camera (#) Busy” appears on the LCD display and the Busy LED also lights.
1. Another operator with greater priority is using that camera.  Wait until higher priority operator releases the camera.
2. Another operator with equal priority has taken control over that camera. Re-take control from that operator.
Symptom: The Busy LED lights up.
1. All monitors are busy.  Wait until event or operator releases control over all monitors.
Symptom: “NOT AVAILABLE” appears on the LCD display.
1. A Priority Lock is in effect for that monitor.  Select another monitor.
Symptom: The Alarm LED lights up.
1. An alarm has been received.  To clear the alarm, first select the alarmed monitor, acknowledge the alarm with the
ACK RESETbutton.  Then, clear the alarm by again pressing the ACK RESETbutton or wait until the Auto Reset
function clears the alarm after a predetermined amount of time has passed. 
						

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Symptom: The Alarm does not work.
1. Check that the Alarm Mode is set to Mode 1 - 3 or Timer on the Alarm Mode Select Menu of the Setup Menu.
2. Check that the Alarm Input (Site or Board) is set to On on the Alarm Mode Select Menu of the Setup Menu.
Symptom: The sequence does not stop after the programmed time.
1. A timer activated sequence will continue beyond the stop time until the next automatic or manual operation is per-
formed.
Symptom: The Group Sequence does not run to synchronized on the monitors that is made the EXT Timing setting
from the connected VCR.
1. A Group Sequence synchronizes with the EXT Timing on a lowest number of monitor that is assigned to run the
sequence of group monitors.
Symptom: Can’t operate the cameras by the Camera Position Numbers.
1. Check that the CAM-P Mode is set to “On” mode in the CAM-P Menu on the LCD display.
2. Check that the Camera Position Numbers are registered correctly by using the Camera Position Test Mode in the
CAM-P Menu on the LCD display. 
						

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SECTION 7
SPECIFICATIONS 
						

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WJ-SX550C Matrix Switcher
General
Power Supply: 120 V AC 60 Hz
Power Consumption: Approx. 20 W (Max. 75 W with all optional boards installed)
Max. Number of Video Input Boards: 8 (total 64 Inputs)
Max. Number of Video Output Boards: 4 (total 16 Outputs)
Max. Number of Alarm Boards: 1 (total 64 alarm Inputs)
Max. Number of System Controllers: 8 (WV-CU550C)
RS-232C: 25-pin D-Sub Connector
Printer: 25-pin D-Sub Connector
Time Adjust In (for VCR): 2-pin Pair-Cable
VD/VS In/Out: 2 (BNC)
VD Out: Video Level 4 V[p-p]/75 Ω(BNC)
Camera Switching
Dwell Time: Min. 1 second/max. 30 seconds
Max. Number of Sequences: 16 Program Sequences (1 program/monitor)
32 Tour Sequences (any monitors)
8 Group Sequences (any monitors)
Number of Programming Steps: 64
Time Event Program
Time Events (Start & Stop): 45/day
Formats of Time Event Program: Day of week + 5 special days
Alarm Program
Max. Number of Alarm Inputs: 64
Max. Number of Alarm Recalls: 99
Alarm Activations: Mode-1: Any alarms to 1 monitor
Mode-2: Any alarms to 4 monitors
Mode-3: Any alarms to any monitors (max. 110 patterns)
Time Alarms (Start & Stop): 10/day
Formats of Time Alarm Program: Day of week + 5 special days
Operator Setup
Max. Operator Registrations: 30 operators with 5 digits, password and priority
Operator Access Levels: 5 levels
Ambient Operating Temperature: –10°C - +50°C (14°F - 122°F)
Ambient Operating Humidity: Less than 90 %
Dimensions: 480 (W) mm x 265 (H) mm x 371 (D) mm
18-7/8” (W) x 10-7/16” (H) x 14-5/8” (D)
Weight: 13.5 kg(29.7 lbs.)
Option: Blank Panel WV-Q63
WV-PB5508 Video Input Board
Camera Input (1 - 8): 1.0 V[p-p]/75 Ωcomposite video signal
0.5 V[p-p]/75 Ωdata signal and 2.5 V[p-p]/75 Ωvertical timing pulse multiplexed
Video Output (1 - 2): 1.0 V[p-p]/75 Ωcomposite video signal
9-pin D-Sub Connector
Functions: Camera Site Control: All Inputs
Cable Compensation: S, M, L (Short, Middle, Long)
Vertical Drive (VD2) Output: On/Off
Control Data Output: On/Off
Dimensions: 24.5 (W) mm x 265 (H) mm x 260 (D) mm
15/16” (W) x 10-7/16” (H) x 10-1/4” (D)
Weight: 450 g(1.0 lbs.)
Option: Loop-Through Cable WV-CA64
SPECIFICATIONS 
						

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WV-PB5504A Video Output Board
Monitor Output (1 - 4): 1.0 V[p-p]/75 Ωcomposite video signal
Monitor Input (1 - 4): 1.0 V[p-p]/75 Ωcomposite video signal
Alarm Output (1 - 4): Open collector output: 16 V DC 100 mA max.
Reset Output (1 - 4): Pulse (VTR): +5 V DC 500 ms or
Open collector output: 16 V DC 100 mA max.
External Timing Input (1 - 4): Pulse 5 V[p-p] interval time more than one second
Recover Input (1 - 4) : Make Contact or Open collector Input
Contact time more than 0.5 second
Interval time more than two seconds
Character Generator: Camera ID; 30 characters (15 x 2 lines)
Character Style; White with Black Border
Black with White Border
Dimensions: 24.5 (W) mm x 265 (H) mm x 260 (D) mm
15/16” (W) x 10-7/16” (H) x 10-1/4” (D)
Weight: 400 g(0.9 lbs.)
WV-PB5564 Alarm Board
Alarm Input (1 - 64): Normally open or normally closed selectable
(contact time more than 100 ms.)
37-pin D-Sub connector (x2)
Dimensions: 24.5 (W) mm x 265 (H) mm x 260 (D) mm
15/16” (W) x 10-7/16” (H) x 10-1/4” (D)
Weight: 400 g(0.9 lbs.)
WV-CU550C System Controller
Power Supply : 120 V AC 60 Hz
Power Consumption : Approx. 4 W
Data Input/Output : 6-conductor Modular Jack (RS-485, 4 Lines)
Switching Functions : Program Sequence/Tour Sequence
Group Sequence/Backward Sequence
Forward Sequence/Inc Dec
Camera Functions : Electronic Shutter : On/Off, Shutter Speed Select
Electronic Sensitivity Up Mode Select : Auto/Manual/Off
Electronic Zoom : On/Off,Zoom Position : Area Select
Backlight Compensation : Auto/Preset/Off
Lens Functions : Iris: Open/Close/Preset (only with DC control lens)
Focus : Near/Far
Zoom : Tele/Wide
Auto Focus: Activate
Housing : Wiper :On/Off, Defroster : On/Off, Camera : On/Off
Pan/Tilt : Manual Pan : Right/Left, Manual Tilt : Up/Down
Auto Pan : On/off, Random Pan : On/Off, Preset, Home
Auxiliary Switch : AUX 1-2 : On/Off
Unit Number : 1 - 8
Ambient Operating Temperature : –10°C - +50°C (14°F - 122°F)
Ambient Operating Humidity : Less than 90 %
Dimensions : 330 (W) mm x 74 (H) mm x 221 (D) mm
13” (W) x 2-15/16” (H) x 8-11/16” (D)
Weight : 2.2 kg(4.8 lbs.)
Option: Rack Mount Bracket WV-Q62 
						

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WV-PB5548 Data Board
Data Input/Output(1 - 8): RS-485 (Full Duplex or Half Duplex, selectable by internal switch)
[5-pin T(A), T(B), R(A), R(B), GND] X8
use with shielded, twisted pair data cable
Transmitting Speed (Baud Rate); 1 200 - 19 200 bps
Max. Cable Length: 1 200 m (4 000 ft)
Max. Number of Boards: 8 (Address 1 - 8, Total 1 - 64 Data Input/Output)
Dimensions: 24.5 (W) mm x 265 (H) mm x 260 (D) mm
15/16” (W) x 10-7/16” (H) x 10-1/4” (D)
Weight: 400 g(0.9 lbs.)
WV-Q62 Rack Mount Bracket
Dimensions: 90 (W) mm x 177(H) mm x 30 (D) mm
3-9/16” (W) x 6-15/16” (H) x 1-3/16” (D)
Weight: 720 g(1.6 lbs.)
WV-Q63 Blank Panel
Dimensions: 25.4 mm (W) x 263 mm (H) x 6 mm (D)
1” (W) x 10-3/8” (H) x 1/4” (D)
Weight: 50 g(0.1 lbs.)
Weight and dimensions shown are approximate.
Specifications are subject to change without notice. 
						

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