Panasonic Kxfp85 Fax Machine Operating Instructions

							71
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display message
UNIT OVERHEATED
TRANSMIT ERROR
REMOVE DOCUMENT
REDIAL TIME OUT
PLEASE WAIT
PAPER JAMMED
NO FAX REPLY
MODEM ERROR
MESSAGE FULL
MEMORY FULLlWhen making a copy, the document being stored exceeds the
memory capacity of the unit. Press  to clear the
message. Divide the document and try again.
lThere is no room left in memory to record a voice message.
Erase unnecessary messages (p. 55).
lThere is something wrong with the modem circuit. Contact our
service personnel.
lThe other party’s fax machine is busy or has run out of recording
paper. Try again.
lA recording paper jam occurred. Clear the jammed paper (p. 76).
lThe unit is checking that there is no slack on the ink film. Wait for
a while.
lThe other party’s fax machine is busy or has run out of recording
paper. Try again.
lThe document is jammed. Remove the jammed document (p. 77).
lAttempted to transmit a document longer than 600 mm (235⁄8).
Press  to remove the document. Divide the document
into two or more sheets and try again.
lA transmission error occurred. Try again.
lThe unit is too hot. Let the unit cool down.
STOP
STOP
Cause & Remedy 
						

							72
Operations
For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here 
before requesting help!
General
Problem
I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
message though the paper is
inserted.
The other party complains 
they only hear a fax tone and
cannot talk.
The button
does not function properly.
The receive mode does not
function as explained on 
pages 40 and 41.
During programming, I cannot
enter the code or ID number.
The ink film runs out quickly.
The unit beeps.
The speakerphone is not
working.
REDIAL/PAUSE
CHECK PAPER
lThe power cord or telephone line cord is not connected.
Check the connections (p. 12).
lIf you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
lThe dialing mode setting is wrong. Change the setting of
feature #13 (p. 63).
lDisconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
lThe ringer volume is set to off. Adjust it to a suitable level
(p. 17).
lThe TAD ring count of feature #06 is set to “RINGER
OFF”. Change to another ring count (p. 63).
lThe paper is inserted halfway. Insert it correctly (p. 11)
and press  to clear the message.
lThe FAX ONLY mode is set. Tell them the number is only
used for faxes or change to TAD/FAX, TEL or TEL/FAX
mode (p. 40, 41).
lIf this button is pressed during dialing, a pause will be
inserted. If pressed immediately after a dial tone is
obtained, the last number dialed will be redialed.
lA Distinctive Ring pattern of feature #31 is set (p. 65).
lThe TEL/FAX mode is set (p. 44, 45).
lAll or part of the numbers are the same. Change the code
or ID number of features #11 (p. 63) and #41 (p. 65).
lThe HELP printing function, copy function, and reports
also use ink film.
lRecording paper or ink film has run out. Press  to
stop the beeps and install paper/ink film.
lUse the speakerphone in a quiet room.
lIf you have difficulty hearing the other party, adjust the
volume using  or  .
lIf you and the other party speak at the same time, parts of
your conversation will be cut off. Speak alternately.
STOP
SET
Cause & Remedy 
						

							73
Operations
For fax advantage assistance, call 1-800-435-7329.
Operations
Fax – sending
Problem
lThe other party’s fax machine is busy or has run out of
recording paper. Try again.
lThe other party’s machine is not a facsimile. Check with
the other party.
lThe other party’s fax machine rings too many times. Send
a fax manually – dial the number, confirm the fax tone,
then press  .
lIf your line has special telephone services such as call
waiting, the service may have been activated during fax
transmission. Connect the unit to a line that does not have
these services.
lThe extension telephone on the same line is off the hook.
Hang up the extension telephone and try again.
lTry copying the document. If the copied image is clear,
there may be something wrong with the other party’s
machine.
lThe glass or rollers are dirty. Clean them (p. 80).
lUse the overseas transmission mode of feature #23 (p. 64).
lAdd two pauses at the end of the telephone number 
(p. 19) or dial manually.
FAX START
Cause & Remedy
I cannot send documents.
The other party complains that
letters on their received
document are distorted or not
clear.
The other party complains that
dirty patterns or black lines
appear on their received
document.
I cannot make an international 
fax call.
Fax – receiving
Problem
lThe receive mode is set to the TEL mode. Set to the
TAD/FAX, FAX ONLY or TEL/FAX mode (p. 40, 41).
lThe time taken to answer the call is too long. Decrease the
number of rings of features #06 (p. 63), #30 (p. 65) and
#78 (p. 68).
lThe greeting message is too long. Shorten the message 
(p. 52).
lThe incoming call is not a fax. Change the receive mode
to the TEL or TAD/FAX mode (p. 40, 41).
lThe other party sent a faint document. Ask them to send a
clearer copy of the document.
lThe thermal head is dirty. Clean it (p. 80).
Cause & Remedy
I cannot receive documents
automatically.
The display shows the
following message but faxes
are not received.
The recording image is faint.CONNECTING.....
(continued) 
						

							74
Operations
For fax advantage assistance, call 1-800-435-7329.
Receive mode
Problem
lIf you want to set the TAD/FAX, FAX ONLY or TEL/FAX
mode:
— Select the desired mode using feature #77 (p. 68), and
— Press  to turn on the arrow (
t) on 
the right of the display.
Display:
ON
lIf you want to set the TEL mode:
— Press  to turn off the arrow (
t) on
the right of the display.
ON
lThe unit is not in AUTO ANSWER mode. Press
to turn on the arrow (
t) on the right of
the display.
ON
t
AUTO ANSWER
AUTO ANSWER
t
AUTO ANSWER
Cause & Remedy
I cannot select the desired 
receive mode.
The other party complains that
they cannot send a document.
Fax – receiving (cont.)
Problem
lSome paper has instructions recommending which side to
print on. Try turning the paper over. We recommend smooth
paper such as Hammermill Jet Print for clearer printing.
lCheck the document of the other party.
lIf a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not
programmed correctly. Program the proper rate in feature
#36 (p. 65).
lThe other party placed the document in their fax machine
the wrong way. Check with the other party.
R
Cause & Remedy
The printing quality is poor.
A blank sheet is ejected.
Copying 
Problem
lYou cannot make a copy during programming. Make the
copy after programming or stop the programming.
lThe glass or rollers are dirty. Clean them (p. 80).
Cause & Remedy
The unit does not make a copy.
A dirty pattern or a black line
appears on the copied
document.
(continued) 
						

							75
Operations
For fax advantage assistance, call 1-800-435-7329.
Answering device
Problem
lThe memory is full. Erase unnecessary messages 
(p. 55, 59)
lPress the remote operation ID correctly and firmly (p. 58)
Cause & Remedy
New messages cannot be
recorded in the TAD/FAX mode.
I cannot retrieve recorded
messages from a remote
location.
Copying (cont.)
Problem
lThe thermal head is dirty. Clean it (p. 80).
lSome paper has instructions recommending which side to
print on. Try turning the paper over. We recommend
smooth paper such as Hammermill Jet Print for clearer
printing.
lYou may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as
Hammermill Jet Print for clearer printing.
R
R
Cause & Remedy
The copied image is distorted.
The printing quality is poor.
The printing is faint.
ABC
OriginalCopy
NO.
01 MODE
RCVPAGES
01MEMORY RECEIVE POWER DOWN AT:Jan. 05 2000 04:30AM
YOUR LOGO    :
YOUR FAX NO. :RESTARTED  AT:Jan. 05 2000 04:31AM
FUNCTION
OTHER FACSIMILE
>
CONTENTS HAVE BEEN CLEARED DUE TO POWER DOWN.
FOR ADDITIONAL INFORMATION, PLEASE SEE THE JOURNAL REPORT.
POWER DOWN REPORT
If a power failure occurs!
lThe unit will not function.
lFax transmission and reception will be interrupted.
lIf delayed transmission of feature #25 (p. 64) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
lIf fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.
Sample of a power down report 
						

							76
Jams
For fax advantage assistance, call 1-800-435-7329.
Recording paper jam!
1
Open the front cover by pulling up the center
part. If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following message.
Display:
Remove the jammed paper as follows.PAPER JAMMEDCenter part
Front
cover
2
Push the back cover open button ( ) and
open the back cover ( ).
2
1
Back cover
Back cover
open button
1
2
3
Remove the jammed recording paper.Jammed recording paper
4
If the ink film is slack, tighten it by winding
the gear.
5
Close the back cover securely by pushing
down on the dotted area at both ends ( ).
Close the front cover securely ( ).
2
1
GearDotted
area
Ink film
1
2
Incorrect Correct
Tight 
						

							Green lever
Right Left
Center part
Rubber 
flap
Front cover
77
Jams
For fax advantage assistance, call 1-800-435-7329.
Sending document jams!
1
Open the front cover by pulling up the center
part.
2
Remove the jammed document carefully.
3
Close the front cover securely.
Center part
Front
cover
Jammed
document
Note:
lDo not pull out the jammed paper forcibly before
opening the front cover.
If the unit does not release the document during feeding, remove the jammed document as
follows. 
Sending document does not feed, or multi-feeds!
1
Open the front cover by pulling up the center
part.
2
Shift the position of the green lever by using
an instrument with a pointed end, such as a
paper clip.
Left:When documents multiple feed.
Center:Standard position (pre-selected)
Right:When documents do not feed.
3
Close the front cover securely.
If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.
Note:
lWhen shifting the green lever, do not touch the 
rubber flap. 
						

							78
Ink Film
For fax advantage assistance, call 1-800-435-7329.
Replacing the ink film!
1
Open the front cover by pulling up the center
part. When the unit runs out of ink film, the following message will be displayed.
Display:
Install a new ink film. The following ink films are available for replacement. Each roll prints about
150 letter size pages. See page 7 for accessory order information.
Model No. KX-FA53:Replacement film (1 roll)
Model No. KX-FA55:Replacement film (2 rolls) CHECK FILM
Center part
Front cover
2
Push the back cover open button ( ) and
open the back cover ( ).
2
1
Back cover
Back cover
open button
1
2
3
Pull up the blue gear side and remove the
used ink film. Remove the used core.Used core
Blue
gearUsed
ink film 
						

							79
Ink Film
For fax advantage assistance, call 1-800-435-7329.
4
Remove the stoppers and tags from the new
ink film. Find the “T” shaped gear (blue).
Tags
New ink film
“T” shaped gear (blue)Stopper Stopper
5
Insert the blue core of the front ink film roll
into the right slot of the unit ( ). Insert the
“T” shaped gear (blue) into the left slot of the
unit ( ).
Insert the back ink film roll ( ).
3
2
1
2Right 
slot
Blue core
1
“T” shaped 
gear (blue)
3
Left 
slotBack ink film roll
Front ink 
film roll
6
If the ink film is slack, tighten it by winding
the gear.
GearInk film
Note:
lThe ink film is completely safe to touch, and will not
rub off on your hands like carbon paper.
Incorrect Correct
Tight
7
Close the back cover securely by pushing
down on the dotted area at both ends ( ).
Close the front cover securely ( ).
lThe following message will be displayed
while the unit is checking that there is no
slack on the ink film.
Display:PLEASE WAIT
2
1Dotted area
Front cover
DisplayBack cover
1
2 
						

							Thermal head
Dotted
area Center part
Front 
cover
Back cover
open buttonBack cover
Document 
feeder rollers
Front
coverRubber flap
Glass
Center part
Document 
feeder rollers
80
Cleaning
For fax advantage assistance, call 1-800-435-7329.
Thermal head!
1
Disconnect the power cord and the
telephone line cord.
2
Open the front cover by pulling up the center
part.
3
Open the back cover by pushing the back
cover open button.
4
Clean the thermal head with a cloth
moistened with isopropyl rubbing alcohol,
and let it dry thoroughly.
5
Close the back cover securely by pushing
down on the dotted area at both ends. Close
the front cover securely.
6
Connect the power cord and the telephone
line cord.
If dirty patterns or black or white bands appear on a copied or received document, clean the
thermal head.
Caution:
lTo prevent malfunction due to static
electricity, do not use a dry cloth and
do not touch the thermal head
directly.
Document feeder!
1
Disconnect the power cord and the
telephone line cord.
2
Open the front cover by pulling up the center
part.
3
Clean the document feeder rollers and
rubber flap with a cloth moistened with
isopropyl rubbing alcohol, and let all parts
dry thoroughly.
4
Clean the glass with a soft dry cloth.
5
Close the front cover securely.
6
Connect the power cord and the telephone
line cord.
Power cordTelephone 
line cord
If misfeeding occurs frequently or if dirty patterns or black bands appear on a transmitted
document or on the original of a copied document, clean the document feeder.
Caution:
lDo not use paper products, such as paper
towels or tissues, to clean the inside of the
unit.