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Panasonic Kx-tvs50, Kx-tvs80 Subscribers Guide

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Page 21

Section 3      Sending Messages
21
3.6 Replying to External Delivery Messages
Use this feature to reply to External Delivery Messages.
3.7 Checking and Setting External Message 
Delivery Status
After recording external delivery messages, you can check the delivery schedule or 
review the specified recipients. You can only check the delivery status (to, if you wish, 
cancel delivery or change the delivery time and date) of messages that have not yet 
been delivered. Included in undelivered messages are...

Page 22

Section 3     Sending Messages
22
Log into your 
mailbox.Press 6.
6
Press 1 to change 
the schedule or 
delete the message.
1
Press 3.
3
Press 2 to check 
the status.
2
On-hook.
Subscriber’s 
Main Menu
To cancel external message delivery1
To change the time and date
Press 1 or 2.2 

Page 23

Section 4     Special Features
23
4.1 Call Transfer Status
Use this feature to specify how the VPS should handle a call when a caller reaches 
your extension. The following options are available: Call Blocking, Call Screening, 
Intercom Paging, Calling a Beeper, or Disable All Transfer Services.
4.2 Covering Extension
The caller goes to the covering extension in 3 ways: 
One way is via the Automated Attendant Service when the Incomplete Call 
Handling Status has enabled Covering Extension Transfer...

Page 24

Section 4     Special Features
24
4.3 Incomplete Call Handling Status
Calls are considered incomplete if there is no answer or if the line is busy.
The Incomplete Call Handling Status has six options: (1) record a message from the 
caller; (2) transfer the caller to a covering extension; (3) page the mailbox owner by 
intercom (Intercom Paging); (4) notify the mailbox owner via a beeper; (5) transfer the 
caller to the operator; or (6) let the caller try another extension.The caller will not know to...

Page 25

Section 4     Special Features
25
4.4 Message Reception Mode
Use this feature to direct callers to either your regular or interview mailbox.
This mode is effective for: (1) Incomplete Call Handling Service (when the subscribers 
line is busy, or she cannot take the call, or when she has enabled Call Blocking), and 
(2) when the transfer destination of calls is set to a Logical Extension.The Intercom Paging feature is available only if you are using a Panasonic 
KX-T series telephone system with APT/DPT...

Page 26

Section 4     Special Features
26
4.5 Personal Group Distribution Lists
Use the Personal Group Distribution List to send the same message to several 
mailboxes in a single operation. Up to 4 lists can be maintained with each list 
containing up to 20 mailbox members.
To make use of Personal Group Distribution Lists, please see 
3.1 Delivering Messages to Other Subscribers.
Personal Group Distribution Lists are available to only one subscriber 
(you). If a list is to be shared among several subscribers,...

Page 27

Section 4     Special Features
27
4.6 Deleting Group Distribution Members
Use this feature to delete group members from a Group Distribution List. You can 
delete the members individually or altogether.
4.7 Deleting Group Distribution List Names
Use this feature to delete a group distribution list name.
4.8 Message Waiting Notification
The VPS is able to notify you when a new message has been recorded in your mailbox. 
There are 3 ways by which the VPS notifies you: (1) Message Waiting Lamp on your...

Page 28

Section 4     Special Features
28
The VPS is also able to notify your beeper with the callback number of the party who 
left the message. The telephone number stored on the VPS for your beeper must 
include the beeper display command.
Three features can be set for message waiting notification: Message Waiting Lamp 
Status, Change Device Status, and Assign Telephone Number. These features can be 
set by the System Administrator or at a subscriber telephone. You must enter a distinct 
phone number to each...

Page 29

Section 4     Special Features
29
WHEN YOU PRESS 3
4.9 Interview Mailbox
An Interview Mailbox plays prerecorded questions to callers and records their answers. 
You can record up to 10 questions and set the answer lengths from 4 to 32 s. The 
answers are recorded and stored, in order, in your mailbox. You must set the answer 
length and record the questions.If you do not know your line access code, ask your System Manager.
You will hear the following guidance as the Options Menu:
To change, press  .
To...

Page 30

Section 4     Special Features
30
WHEN YOU PRESS 2
WHEN YOU PRESS 3To activate this feature, your System Manager or System Administrator 
must assign an Interview Mailbox to your mailbox.
One way to make your Interview Mailbox easily accessible to callers is to 
ask the System Administrator to add your Interview Mailbox as a keypad 
option to a Custom Service menu. Callers can be guided to this menu in 
any language.
To record the question
To set the answer length
To erase the question1
2
3
Log into...
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