Panasonic Kx-tvs50, Kx-tvs80 Subscribers Guide

							Section 3      Sending Messages
21
3.6 Replying to External Delivery Messages
Use this feature to reply to External Delivery Messages.
3.7 Checking and Setting External Message 
Delivery Status
After recording external delivery messages, you can check the delivery schedule or 
review the specified recipients. You can only check the delivery status (to, if you wish, 
cancel delivery or change the delivery time and date) of messages that have not yet 
been delivered. Included in undelivered messages are messages for which the 
recipient could not correctly enter the password. After listening, you have the option of 
deleting messages or changing schedules.
The System Administrator or the System Manager must authorize this 
feature before it can be used.
Press 2 to reply.
2
Press 1 to end 
recording.
1
Press 2 to accept.
2
Press 1 or 2.To make the message private
Otherwise
1
2
On-hook.
Record a message.
Pick up a call 
from the VPS. Press 1 to receive
the message.
1
Press #.
#4-digit Password
Enter the password
that the sender assigned.
IF NEEDED 
						

							Section 3     Sending Messages
22
Log into your 
mailbox.Press 6.
6
Press 1 to change 
the schedule or 
delete the message.
1
Press 3.
3
Press 2 to check 
the status.
2
On-hook.
Subscriber’s 
Main Menu
To cancel external message delivery1
To change the time and date
Press 1 or 2.2 
						

							Section 4     Special Features
23
4.1 Call Transfer Status
Use this feature to specify how the VPS should handle a call when a caller reaches 
your extension. The following options are available: Call Blocking, Call Screening, 
Intercom Paging, Calling a Beeper, or Disable All Transfer Services.
4.2 Covering Extension
The caller goes to the covering extension in 3 ways: 
One way is via the Automated Attendant Service when the Incomplete Call 
Handling Status has enabled Covering Extension Transfer Status (see 
4.3 Incomplete Call Handling Status). 
The second way is during a Personal Greeting announcement—if the caller 
presses [0] while a Personal Greeting is being played, she is sent to the covering 
extension or to an operator (if the covering extension is not specified).
The third way is while recording a message—if the caller presses [0] while 
leaving a message, she is sent to the covering extension or to an operator (if the 
covering extension is not specified).The Intercom Paging feature is available only if you are using a Panasonic 
KX-T series telephone system with APT/DPT Integration (see APT 
Integration and DPT Integration in Glossary).
To activate this feature, your System Administrator must assign a Covering 
Extension to your mailbox.
Log into your 
mailbox.Press 4.
Subscriber’s 
Main Menu
On-hook.
4
Press 1.
1
To enable Call Blocking
To enable Call Screening
To enable Intercom Paging
To enable Beeper Access
To disable All Transfer Services
Follow the prompts 
according to your needs.1
2
3
4
5 
						

							Section 4     Special Features
24
4.3 Incomplete Call Handling Status
Calls are considered incomplete if there is no answer or if the line is busy.
The Incomplete Call Handling Status has six options: (1) record a message from the 
caller; (2) transfer the caller to a covering extension; (3) page the mailbox owner by 
intercom (Intercom Paging); (4) notify the mailbox owner via a beeper; (5) transfer the 
caller to the operator; or (6) let the caller try another extension.The caller will not know to press [0] for transfer to your covering extension. 
Therefore, the caller must be instructed. For example, you might record the 
Busy greeting in this way: Hi, this is Cindy. Sorry, but I am busy with 
another call right now. If you press [0] now, you will be transferred to my 
secretary. Otherwise, please leave a message after you hear the tone.
Log into your mailbox. Press 4.
Subscriber’s 
Main Menu
On-hook.
4
Press 2.
2
Enter the extension 
number.
Extension No.
WHEN YOU REASSIGN 
THE COVERING EXTENSION
Press 1
to change.
1
Enter the new
extension number.
Extension No.
Press 2
to accept.
2
or
On-hook. To set Leaving a Message Status
To set Covering Extension Transfer Status
To set Intercom Paging Status
To set Beeper Access Status
To set Operator Transfer Status
Follow the prompts according to your needs.
1
2
3
4
5
To set Returning to Top Menu 
Automated Attendant Service Status6
Log into your mailbox. Press 4.
Subscriber’s 
Main Menu4
Press 4.
4
Make your selection.
2
1To Change
To Accept 
						

							Section 4     Special Features
25
4.4 Message Reception Mode
Use this feature to direct callers to either your regular or interview mailbox.
This mode is effective for: (1) Incomplete Call Handling Service (when the subscribers 
line is busy, or she cannot take the call, or when she has enabled Call Blocking), and 
(2) when the transfer destination of calls is set to a Logical Extension.The Intercom Paging feature is available only if you are using a Panasonic 
KX-T series telephone system with APT/DPT Integration (see APT 
Integration and DPT Integration in Glossary).
Not all subscribers have an interview mailbox. The System Administrator 
or the System Manager must assign an interview mailbox.
On-hook.Log into your mailbox. Press 4.
Subscriber’s 
Main Menu4
Press 3.
3
Press 1 to change.
(Interview Mode/Message 
Recording Mode)
1
Special Features 
						

							Section 4     Special Features
26
4.5 Personal Group Distribution Lists
Use the Personal Group Distribution List to send the same message to several 
mailboxes in a single operation. Up to 4 lists can be maintained with each list 
containing up to 20 mailbox members.
To make use of Personal Group Distribution Lists, please see 
3.1 Delivering Messages to Other Subscribers.
Personal Group Distribution Lists are available to only one subscriber 
(you). If a list is to be shared among several subscribers, they should ask 
the System Administrator to create a System Group Distribution List or 
Lists.
Log into your 
mailbox.Press 5.
Subscriber’s 
Main Menu
On-hook.
5
Press 4.
4
22
Enter the group 
distribution number
(1-4).
Group No.
Press 1 to record 
a group name.
1
State the group 
name at the tone.Press 2
to accept.
2Mailbox No.
Enter the mailbox 
number of the first
member. Press 2 
to add.Press 2 to add
the member to 
the list.
1
Press 1 to 
add more 
members.
Mailbox No.
Enter the mailbox 
number of the next
member.
2
Press 2 to add
the member to 
the list.2
1To add
To end
Make your selection. 
						

							Section 4     Special Features
27
4.6 Deleting Group Distribution Members
Use this feature to delete group members from a Group Distribution List. You can 
delete the members individually or altogether.
4.7 Deleting Group Distribution List Names
Use this feature to delete a group distribution list name.
4.8 Message Waiting Notification
The VPS is able to notify you when a new message has been recorded in your mailbox. 
There are 3 ways by which the VPS notifies you: (1) Message Waiting Lamp on your 
proprietary telephone, (2) a call to another telephone (e.g., your mobile phone), or (3) 
your beeper. You can assign time frames to each of these devices.Press   to delete all members. Press   to review all members one 
by one—in each case, you can delete a member, or skip it. Just follow the 
prompts.
Log into your 
mailbox.Press 5.
Subscriber’s 
Main Menu
On-hook.
5
Press 4.
4
Enter the group 
distribution number
(1-4).Press 3 to delete
a group member.
3Group No.
22
1To delete all members
To delete 1 mailbox
Make your selection.
1+
12
Log into your mailbox. Press 5.
Subscriber’s 
Main Menu
On-hook.
5
Press 4.
4
Enter the group 
distribution number (1-4).
Group No.
Press 1 to change 
group name.
1
Press 3 to erase 
the group name.
3 
						

							Section 4     Special Features
28
The VPS is also able to notify your beeper with the callback number of the party who 
left the message. The telephone number stored on the VPS for your beeper must 
include the beeper display command.
Three features can be set for message waiting notification: Message Waiting Lamp 
Status, Change Device Status, and Assign Telephone Number. These features can be 
set by the System Administrator or at a subscriber telephone. You must enter a distinct 
phone number to each device.
WHEN YOU PRESS 2The System Administrator or the System Manager must authorize this 
feature before it can be used.
Message Waiting Lamp Notification Setting
The VPS illuminates the message waiting lamp of your extension when 
your mailbox has a new message recorded.
Setting Device Status
For each device, the notification can be continuous, disabled, or enabled to 
a preset schedule. Only the System Administrator can set the notification 
to a preset schedule.
Notification Number Assignment
You can set up to 3 telephone or beeper numbers to ring when you wish to 
receive notification calls.
To change the Message Waiting 
Lamp Status
To change the Device Status
To assign a telephone or beeper no.1
2
3
Log into your mailbox. Press 6.
Subscriber’s 
Main Menu6
Press 2. Press the desired button.
2
On-hook.Make your selection.
2
1To Change
To Accept
WHEN YOU PRESS 1
On-hook. Select the status.
1To use for scheduling
2To use continuously
3To not use at all
Enter the device number (1-3).Device No. 
						

							Section 4     Special Features
29
WHEN YOU PRESS 3
4.9 Interview Mailbox
An Interview Mailbox plays prerecorded questions to callers and records their answers. 
You can record up to 10 questions and set the answer lengths from 4 to 32 s. The 
answers are recorded and stored, in order, in your mailbox. You must set the answer 
length and record the questions.If you do not know your line access code, ask your System Manager.
You will hear the following guidance as the Options Menu:
To change, press  .
To accept, press  .
To review, press  .
To add more digits, press  .
To insert a pause, press  .
To set dial mode, press  .
To insert a wait for dial mode, press  .
To insert a beeper display command, press  .
Press 1, 2 or 3.Enter a Line Access 
Code to seize a CO line.
IF NEEDEDLine Access Code1
2
3Enter the 
Area Code.
Area Code
Enter the telephone 
number.
Telephone No.
Press 2 to accept.
2
Press 1
to change.
1
Press 1 or 2 for telephone 
or beeper notification.
12or
On-hook.
TO CHANGE
To insert a pause or special 
command, enter the partial 
number and wait for the options 
menu. Press [5] to enter a pause. 
Press [4] to continue entering 
the telephone number.or
Enter the extension 
number.Extension No.
Press 3
to delete.
3
TO DELETE
or
FOR A CO LINE
FOR AN EXTENSION
1
2
3
4
5
6
7
8 
						

							Section 4     Special Features
30
WHEN YOU PRESS 2
WHEN YOU PRESS 3To activate this feature, your System Manager or System Administrator 
must assign an Interview Mailbox to your mailbox.
One way to make your Interview Mailbox easily accessible to callers is to 
ask the System Administrator to add your Interview Mailbox as a keypad 
option to a Custom Service menu. Callers can be guided to this menu in 
any language.
To record the question
To set the answer length
To erase the question1
2
3
Log into your mailbox. Press 6.
Subscriber’s 
Main Menu6
Press 1. Press the desired button.
1
On-hook. Record a 
question.Make your selection and 
repeat the steps.Press 1.
1
Press 1 to 
end recording.
1
IF NEEDED
1To review
2To accept
3To erase
4To add
To erase and exit
WHEN YOU PRESS 1
On-hook. Select the answer
length desired.Make your selection 
and repeat the steps.Press 1.
1
IF NEEDED
1To change the length
2To skip to the next question
3To go back to the previous question
4To go directly to a question
1For 4 s
2For 8 s
3For 16 s
4For 32 s
Press 1 to erase and repeat this step 
for all questions to be erased.
1
On-hook.