Panasonic Kx-tvs50, Kx-tvs80 Subscribers Guide

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KX-TVS50
KX-TVS80
Voice Processing System
Subscribers Guide
POWERVOICE PROCESSING SYSTEM KX-TVP50
Model 

Introduction
2
The Panasonic Voice Processing System (VPS) is a powerful tool used to manage 
your voice communications and increase your productivity through the use of your 
voice mailbox. As a subscriber (the owner of a VPS mailbox), you can:
• Send a message to one or more people inside or outside of your office.
 Transfer messages (with your annotation) to other VPS subscribers.
 Receive messages from any touchtone telephone.
 Be called at an outside telephone or be notified through your beeper,...

Introduction
3
Structure of the Manual
This manual consists of the following sections:
Section 1 Mailbox Setup
Describes the procedures for customizing your mailbox.
Section 2 Receiving Messages
Explains how to access and manage received messages.
Section 3 Sending Messages
Tells you how to send messages, including recording and delivery.
Section 4 Special Features
Describes how to set up the special features for your mailbox.
Appendix
Glossary 

Table of Contents
4
Table of Contents
1 Mailbox Setup ................................................................ 6
1.1 Logging in to Your Mailbox................................................................ 6
1.2 Recording Personal Greetings.......................................................... 7
1.3 Setting, Changing and Clearing Your Password ............................... 9
1.4 Recording Your Name....................................................................... 9
1.5 Service Access...

Table of Contents
5
4.10 Recording Personal Greetings for Caller ID ................................. 31
4.11 Assigning Caller ID Numbers for Personal Greeting for Caller ID ...... 32
4.12 Personal Caller Name Announcement ......................................... 33
4.13 Live Call Screening....................................................................... 35
4.14 Recording a Two-Way Conversation ............................................. 35
4.15 Setting Telephone Numbers for Call Forwarding to...

Section 1     Mailbox Setup
6
1.1 Logging in to Your Mailbox
Before you access Subscriber Services, you must first open your mailbox.
FROM ANOTHER EXTENSION
Off-hook.
Extn. No. of VPS
Enter the extension 
number of the VPS.
FROM YOUR EXTENSION
or
FROM ANOTHER EXTENSION
FROM YOUR  EXTENSION
(When the Direct Mailbox Access is enabled)
IF YOU HAVE SET YOUR PASSWORD
Password
Enter the password and press #.
#+
1
3
4
5
6
2
To receive a message
To deliver a message
To check the mailbox distribution
For...

Section 1      Mailbox Setup
7
1.2 Recording Personal Greetings
After reaching your mailbox, callers will hear your personal greeting message(s). You 
can record 3 kinds of personal greetings: No Answer Greeting, Busy Greeting, and 
After Hours Greeting.
The VPS plays the appropriate message for each call.
Personal greeting messages are always followed by a tone and a chance to leave a 
message. Your personal greeting should say please leave a message at the tone; 
otherwise your callers will be...

Section 1     Mailbox Setup
8
TO CHANGE OR ERASE
Recording a Caller ID Greeting is available only when your COS parameter 
is enabled. To record a Caller ID Greeting, see 4.10 Recording Personal 
Greetings for Caller ID.
Be sure to exit from the menu AFTER the greeting is accepted. Otherwise 
the greeting will not be stored.
By system default, the maximum length of a personal greeting is 16 s. If you 
need more time, ask your System Administrator or System Manager to 
increase the upper bound.
If you...

Section 1      Mailbox Setup
9
1.3 Setting, Changing and Clearing Your Password
The VPS provides the option of assigning a password to your mailbox to protect the 
messages stored there from unauthorized access. A password should be no longer than 
10 digits (using the keys 0-9). You can change your password at any time. When setting 
your password, avoid using obvious number combinations. If you forget your password, 
have your System Administrator or System Manager clear it. You may then set a new...

Section 1     Mailbox Setup
10
1.5 Service Access Commands
Before routinely using the VPS, you should familiarize yourself with the Service Access 
Commands shown in the Appendix.
The most impor tant ones are the following:
#6—pressing this during system prompts activates Voice Mail Service. You can 
record a message after entering a mailbox number at the prompt. You can 
also press   followed by your own mailbox number to log into your mailbox.
#8—pressing this during system prompts activates Automated...