Panasonic Kx-Tvp150 Voice Processing System Guide

22 
a 
Initial Service 
What the Initial Service 
does for you: 
:. 
The VPS’s main job as Automated Attendant is to transfer 
your call to the extension you want. You can ask the Auto- 
mated Attendant to call the intended person anytime - 
the Automated Attendant is always on the job! 
Call Transfer (See 2.2.1) 
Department Dialing (See 2.2.2) 
Listening to the Bulletin Board Message (See 2.2.3) 
Call Holding (See 2.3.1) 
Interview Service (See Chapter 4) 
There are following three ways to reach the...

.i 
.: 
Initial Service 
2.2.1 Call Transfer 
In order to be connected with someone, you must first 
contact the Automated Attendant through the VPS to 
receive the necessary instructions. This is required regard- 
less of whether you are calling from within or without the 
system. 
The VPS will then ask you to enter the extension number 
of the intended party. What should you do if you do not 
know their extension number? No problem, you can enter 
the first 4 letters of the Mailbox owner’s last name...

22 l Initial Service 
Using the primary initials 
1 Press [#I. 
u # You will hear the prompt: 
Please enter the first 3 or 4 letters of the person’s lust 
name. 
For the letter IQ’, press [7/. For the letter ‘Z’, press [9]. 
(Last Name’s First 4 2 
Letters) Enter the first 4 letters of the intended person’s last name. 
pJigp-JI’s”i 
The VPS will tell you the name of the first member speci- 
fied by that name. 
You will hear the prompt: 
The extension number . is for . . . . . . I 
IJ‘ this is the person...

:_I 
:.’ i 
-,: 
.:.._: 
22 
0 Initial Service 
2.2.2 Department Dialing 
As some extension numbers can be very long, this can be a 
problem when you need to call a certain extension with an 
urgent message. Rather than having to search through 
your papers for the correct extension number, you can use 
the Department Dialing function. 
By pressing [*I after the initial prompt, you will be pre- 
sented with the Department Dialing menu. Proceed to 
enter whichever number between one and nine that the...

‘.‘_ 
Initial Service 
Note:  You may be asked  for your  name  by the  VPS. 
If  you  hear  the following  prompt, the Incomplete  Call Ser- 
vice  will be provided.  (See 2.3 Incomplete  Call Service) 
Sorry,  no one  is available  to answer  the call. 
2.2.3  Listening  to the  Bulletin  Board Message 
An outside  caller who contacts  the VPS  will hear  the Bul- 
letin  Board  message.  This message  can also  be heard  by 
directly  accessing  the Automated  Attendant port. 
Now  you have  heard...

23 0 
Incomplete Call Service _ 
The VPS directs you to Incomplete Call Service when the 
extension you wish to reach is either busy or not answer- 
ing. 
What Incomplete Call 
Service does for you: 
- Call Holding (See 2.3.1) 
- Message Recording (See 2.3.2) 
- 
Call Transfer to Alternate Extension (See 2.3.3) 
- 
Listening to the Personal Bulletin Board Service 
(See 2.3.4) 
- Calling Another Extension (See 2.3.5) 
N-2-8 
Guide for Non-Subscvibevs  

23 l Incomplete Call Service - 
2.3.1 Call Holding 
If the extension is busy when the VPS tries to connect you 
to it, your call will go to the Call Holding category of 
Incomplete Call Service. 
If the line is busy, you will hear the prompt: 
Sorry, this line is busy. 
. . . other people are waiting to connect. 
If you would like to hold, press [I]. 
Otherwise, press [2]. 
q .,pFJ 2 
Press [l] to go on hold. 
Press [2] if you do not wish to wait. 
You are then free to take another course of action. 
You...

‘ 
: 
23 0 
Incomplete Call Service _ 
2.3.2 Message Recording 
When you can’t get a message through to your intended 
person. This message is recorded in the person’s mailbox, 
to be retrieved later. If the person you call doesn’t have a 
mailbox, the message will be left in the General Delivery 
Mailbox. If the called person has prepared an interview, 
you will be given these questions instead of leaving a mes- 
sage. (See Chapter 4 Interview Service) 
To leave your message 
when the line isn’t...

23 0 
Incomp 
Note: 
cl 1 
ABC 
cl 2 
4 
Note: 
5 
6 
Note: 
!ete Call Service 
If you called the VPS from a rotary telephone or you have 
no input, you will hear the prompt: 
Please leave me a message at the tone. s 
To cancel your message, press [*J, if you have a touch- 
Leave a message at the tone. 
During recording you can pause it by pressing [2]. To con- 
tinue recording, press [2] again. 
At the end of the message, press [l]. 
You will hear the prompt: 
To review, press [I J. 
To accept, press...

23 l Incomplete Call Service - 
7 Press [l] or [2]. 
You will hear the prompt: 
If this is N private message, press (I]. 
Otherwise, press [2]. 
I I 
Press [l] or [2]. 
To change the message 
after recording: 
cl 
1 
9 Then hang up. 
DEF 
cl 3 
GHI 
cl 4 
cl 
1 
cl * 
You will hear the prompt: 
To review, press [I J. 
To accept, press [2]. 
To record a new one, press (31. 
To add, press [4]. 
To ernse and exit, press [e]. 
7’ Press [3] if you want to change the message you just 
recorded (proceed to Step...