Panasonic Kx Tva50 Subscribers Manual

							5.12  Live Call Screening
(LCS)
If you have a Panasonic telephone that is
compatible with this feature, you can screen
your calls. When you receive a call, you can
listen to the caller as he or she leaves a
message in your mailbox, then answer the
call if you choose.
This feature is not available with certain
PBXs and may be disabled by the System
Administrator for your mailbox.
There are 2 modes for LCS:
Hands-free Mode:  When a caller is leaving
you a message, you will hear the caller’s
voice through your telephone’s speaker.
You can speak to the caller by going
off-hook.
Private Mode:  When a caller is leaving you
a message, you will hear a notification tone.
You can hear the caller ’s voice by lifting your
telephone’s handset. You can speak to the
caller by pressing a customized button on
your telephone.
Note
• This feature is only available withPanasonic KX-T series PBXs using
APT or DPT Integration. For more
information, consult your System
Administrator.
• This feature is only available with Panasonic proprietary telephones
and portable stations. To use
Hands-free Mode, your telephone
must have a speaker.
• For more information about this feature, refer to the User Manual of
your PBX.
Activating LCS
You must program your extension before
you can activate LCS. For KX-TDE,
KX-TDA, and KX-TAW series PBXs, see
6.1  Programming Your Extension for LCS.
For KX-TA and KX-TD series PBXs, see
7.1  Programming Your Extension for LCS.
1. Press the assigned LCS Button.
2. Enter the assigned LCS Password.
3. Confirm that the assigned LCS Button is
red-on.Document Version  3.0  2010/06Subscriber’s Manual415.12 Live Call Screening (LCS) 
						

							5.13  Recording Your
Conversations
If you have a Panasonic telephone that is
compatible with these features, you can
record your telephone conversations.
These features are not available with
certain PBXs.
There are 3 features that allow you to record
your conversations:
Two-way Record (TWR):  By pressing the
button on your telephone that is assigned as
the TWR button, you can record the current
conversation into your own mailbox. The
conversation is saved as either an old or
new message (default: old). If you would like
to change this setting, consult your System
Administrator.
Two-way Transfer (TWT):  By pressing the
button on your telephone that is assigned as
the TWT button and then entering a
subscriber’s extension number, you can
record the current conversation into that
subscriber’s mailbox. The conversation is
saved as a new message.
One-touch Two-way Transfer
(One-touch TWT):  By pressing a button on
your telephone previously assigned as a
One-touch TWT button, you can record the
current conversation into a specific
subscriber’s mailbox. The conversation is
saved as a new message.
Because you assign the extension number
when you create the button on your
telephone, you do not need to enter the
extension number when using this feature.
Note
• Many states have imposedregulations on the manner in which
two-way telephone conversations
may be recorded, so you should
inform the other party that the
conversation is being recorded.
Consult your local telephone
company for further information.
• Recording time when using these features may be limited. For more
information, consult your System
Administrator.
• Two-way Record (TWR) and Two-way Transfer (TWT) are only
available with Panasonic KX-T
series PBXs using APT or DPT
Integration. For more information,
consult your System Administrator.
• One-touch Two-way Transfer (One-touch TWT) is only available
with Panasonic KX-TDE, KX-TDA,
and KX-TAW series PBXs using
DPT Integration. For more
information, consult your System
Administrator.
• These features are only available with Panasonic proprietary
telephones and portable stations.
• For more information about these features, refer to the User Manual of
your PBX.
• If all VPS ports are busy when you try to use one of these features, you
will hear a warning tone, dial tone, or
busy tone, depending on the feature
you are trying to use.
Programming Your Extension for
Conversation Recording
You must program your extension before
you can use these features. For KX-TDE,
KX-TDA, and KX-TAW series PBXs, see
6.2  Programming Your Extension for
Conversation Recording. For KX-TA and
KX-TD series PBXs, see 7.2  Programming
Your Extension for Conversation
Recording.
42Subscriber’s ManualDocument Version  3.0  2010/065.13 Recording Your Conversations 
						

							5.14  Voice Mail Transfer
If you have a Panasonic telephone that is
compatible with this feature, you can
transfer a call to someone’s mailbox while
you are on the call.
This feature is not available with certain
PBXs.
Note
• This feature is only available withPanasonic proprietary telephones
and portable stations.
Transferring a Call to a Mailbox
You must program your extension before
you can use this feature. For KX-TDE,
KX-TDA, and KX-TAW series PBXs, see
6.3  Programming Your Extension for Voice
Mail Transfer. For KX-TA and KX-TD series
PBXs, see 7.3  Programming Your
Extension for Voice Mail Transfer. If using
Inband Integration, refer to the
documentation of the connected PBX.
1. While on a call, press the Voice Mail
Transfer button you assigned on your
extension.
2. Enter the desired mailbox number.
3. Go on-hook.
Document Version  3.0  2010/06Subscriber’s Manual435.14 Voice Mail Transfer 
						

							5.15  Remote Call
Forwarding
You can program the VPS to forward your
calls to another extension or to an outside
telephone (if authorized). You can do this
even when you are away from the office.
This feature is not available with certain
PBXs and may be disabled by the System
Administrator or System Manager for your
mailbox.
There are 6 forwarding settings available:
FWD All:  Forwards all incoming calls to a
specified extension number.
FWD Busy:  Forwards all incoming calls to
a specified extension number when you are
already on another call.
FWD No Answer:  Forwards all incoming
calls to a specified extension number when
you do not answer your telephone.
FWD Busy and No Answer:  Forwards all
incoming calls to a specified extension
number when you are on another call or do
not answer your telephone.
FWD to Outside:  Forwards all incoming
calls to the specified outside telephone
number if you are authorized to use this
feature.
FWD Cancel:  Cancels the forwarding
setting.
Assigning Outside Telephone
Numbers for Remote Call Forwarding
Before you can forward your calls to an
outside telephone, you should first store the
telephone numbers you plan on using with
this feature. You can store 2 telephone
numbers for use with Remote Call
Forwarding.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox or 3.4  Remote Access, if necessary.
2.
 
3. to change telephone number 1.
 to change telephone number 2.
• If you have already set a telephone number and wish to change it, press
[1] after selecting telephone number
1 or 2.
4. Enter the outside line access number
needed for making outside calls.
5. Enter the outside party’s telephone
number (including area code if needed).
6.
 to accept.
7. Go on-hook.
Note
• If you change one of the outsidetelephone numbers for Remote Call
Forwarding, you will need to set
Remote Call Forwarding to  "FWD to
Outside" once again before the new
outside telephone number will be
used as the forward destination. If
you do not do this, the old telephone
number will continue to be used.
• The number of digits that can be stored for outside telephone
numbers depends on the PBX being
used. For more information, consult
your System Administrator.
Setting and Canceling Remote Call
Forwarding
You can set and cancel Remote Call
Forwarding even when you are away from
the office (see 3.4  Remote Access).
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox or 3.4  Remote Access, if necessary.
2.
 
3. for FWD All.
 for FWD Busy.
 for FWD No Answer.
 for FWD Busy or No Answer.
 for FWD to Outside, then go to step
5.
• This option is announced only if you are authorized to use it. For more
information, consult your System
Administrator.
44Subscriber’s ManualDocument Version  3.0  2010/065.15 Remote Call Forwarding3 6 1 2 2 6 3 1 2 3 4 5  
						

							 to cancel call forwarding, then go to
step 8.
4. Enter the extension number of the
transfer destination, then go to step 8.
5.
 to set telephone number 1, then go
to step 8.
 to set telephone number 2, then go
to step 8.
 to set another telephone number.
6. Enter the outside line access number
needed for making outside calls.
7. Enter the outside party’s telephone
number (including area code if needed).
8.
 to accept.
9. Go on-hook.
Note
• This feature is only available withPanasonic KX-T series PBXs using
DPT Integration. For more
information, consult your System
Administrator.
• The number of digits that can be stored for outside telephone
numbers depends on the PBX being
used. When connected to the
KX-TD500 or a KX-TDE or KX-TDA
series PBX, the maximum number of
characters allowed to be entered is
24; when connected to any other
KX-T series PBX, 16. For more
information, consult your System
Administrator.
Document Version  3.0  2010/06Subscriber’s Manual455.15 Remote Call Forwarding6 1 2 3 2  
						

							5.16  Assigning and
Canceling Telephone
Numbers for Call Transfer
to Outside Line
When you assign a telephone number for
Call Transfer to Outside Line, your calls will
be transferred to the assigned telephone
number when:
• You have set Call Screening (see 5.1  Call Transfer).
• You have set Disable Call Transfer (see
5.1  Call Transfer).
Assigning Telephone Numbers for
Call Transfer to Outside Line
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
• If you have already stored a telephone number and wish to
change it, press [1] before
continuing.
3. Enter the outside line access number
needed for making outside calls.
4. Enter the outside party’s telephone
number (32 digits max.) including area
code if needed.
5.
 to accept.
6. Go on-hook.
Canceling Telephone Numbers for
Call Transfer to Outside Line
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Go on-hook.
Note
• This feature must be enabled foryour mailbox by the System
Administrator.
• If your PBX uses PRI lines, you may
need to enter [#] at the end of outside
telephone numbers. Consult your
System Administrator for more
information.46Subscriber’s ManualDocument Version  3.0  2010/065.16 Assigning and Canceling Telephone Numbers for Call Transfer to Outside Line4 6 2 4 6 3  
						

							5.17  Assigning Your
Telephone Numbers for
Remote Automatic Log-in
and Toll Saver
When logging in to your mailbox remotely
(i.e., from an outside telephone) to listen to
your messages, the Remote Automatic
Log-in (see 3.4  Remote Access) and Toll
Saver features identify you by recognizing
your telephone number. In order to use
these features, you must first store the
telephone numbers that you will use to
access your mailbox remotely.
Automatic Log-in and Toll Saver are not
available with certain PBXs and may be
disabled by the System Administrator for
your mailbox.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. to change telephone number 1.
 to change telephone number 2.
• If you have already set a telephone number and wish to change it, press
[1] after selecting telephone number
1 or 2.
4. Enter your outside telephone number
(20 digits max.) including area code if
needed.
5.
 to accept.
6. Go on-hook.
Note
• In order for Remote AutomaticLog-in and Toll Saver to function
properly, your PBX must be able to
receive Caller ID information. For
more information, consult your
System Administrator.
• Remote Automatic Log-in and Toll Saver are only available with
Panasonic KX-T series PBXs using
APT or DPT Integration. For more
information, consult your System
Administrator.
• The System Administrator must enable Automatic Log-in and Toll
Saver for your mailbox before it can
be used.Document Version  3.0  2010/06Subscriber’s Manual475.17 Assigning Your Telephone Numbers for Remote Automatic Log-in and Toll Saver3 7 1 2 2  
						

							5.18  Personal Custom
Service
A Personal Custom Service is a set of
options you can present to your callers,
allowing them to press buttons on their
telephones in order to access certain
features. You should explain the options
available to your callers in each of your
personal greeting messages, for example,
"This is (name). I can’t take your call right
now. Press [3] to leave me a message.
Press [4] to speak with my assistant. Press
[5] to dial another extension…". For details
on recording your greeting messages, see
2.3  Changing or Deleting Your Personal
Greeting Messages or 5.10  Personal
Greetings for Caller ID.
You can create your own personal custom
service and allow your callers to access the
following features:
Transfer to Mailbox:  The VPS will transfer
the caller to your mailbox (or another
mailbox you specify here) where he or she
can leave a message.
Transfer to Extension:  The VPS will
transfer the caller to the extension you
specify when creating the custom service.
Transfer to Outside:  The VPS will transfer
the caller to the outside telephone number
you specify when creating the custom
service. This feature must be enabled for
your mailbox by the System Administrator
or System Manager.
Transfer to Custom Service:  The VPS will
transfer the caller to the Custom Service
you specify here.
Voice Mail Service:  The VPS will prompt
the caller to enter a mailbox number and
leave a message.
Automated Attendant Service:  The VPS
will prompt the caller to dial an extension
number in order to speak with someone
else.
Intercom Paging:  The VPS will page you
using the Intercom Paging feature of the
PBX. Your name will be announced to alert
you to the call. This feature is available with
certain PBXs only.
Repeat Greeting:  The caller can play your
greeting message back from the beginning
in order to listen to your Personal Custom
Service options once again.
Transfer to Operator:  The VPS will
transfer the caller to the operator, or to your
Covering Extension if you have assigned
one (see 5.3  Assigning Your Covering
Extension).
You can also select what happens when a
caller makes no selection (No DTMF Input
Operation) while listening to your greeting,
perhaps because the caller is using a rotary/
pulse telephone. The caller can either be
transferred to your mailbox or be
disconnected.
Note
• The following dialing keys areassigned to the following features by
default, and cannot be changed.
End recordingBegin recording while
listening to personal greeting
messageExit
Creating Your Personal Custom
Service
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Press the desired dialing key (0, 3–9)
that you want to assign an option to.
4.
 (skip this step if you are creating
your Personal Custom Service for the
first time.)
5.
 to transfer to a mailbox, then enter
the desired mailbox number.
 to transfer to an extension, then
enter the desired extension number.
48Subscriber’s ManualDocument Version  3.0  2010/065.18 Personal Custom Service1 2  3 8 1 1 1 2  
						

							 to transfer to an outside telephone
(may not be available).
• Next enter the outside line access number and the desired outside
telephone number (including area
code if needed).
 to transfer to a Custom Service, then
enter the desired Custom Service
number.
 to activate Voice Mail Service.
 to activate Automated Attendant
Service (Call Transfer Service).
 to activate paging.
 to repeat the greeting.
 to transfer to the operator.
6.
 to accept.
7. Go on-hook.
Deleting Options from Your Personal
Custom Service
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Press the desired dialing key (0, 3–9)
that you want to delete an option from.
4.
5. Go on-hook.
To Select the No DTMF Input
Operation
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. to select the No DTMF Input
Operation.
4.
5. for message recording.
 to disconnect the caller.
 for disconnect the caller after hours
(message recording for all other times).
6.
 to accept.
7. Go on-hook.
To Confirm the Settings for Your
Personal Custom Service
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. to review.
4. Go on-hook.
Note
• The System Administrator or theSystem Manager must enable
Transfer to Outside for your mailbox
before it can be used.
• The Transfer to Outside option can be used a maximum of 4 times in
your Personal Custom Service.
• Intercom Paging is only available with Panasonic KX-T series PBXs
using APT or DPT Integration. For
more information, consult your
System Administrator.
• If your PBX uses PRI lines, you may
need to enter [#] at the end of outside
telephone numbers. For more
information, consult your System
Administrator.
Document Version  3.0  2010/06Subscriber’s Manual495.18 Personal Custom Service3 4 5 6 7 8 9 2 3 8 1 3 3 8 1 1 1 1 2 3 2 3 8 2  
						

							5.19  Timed Reminder
Timed Reminder is a PBX feature that is
similar to an alarm clock; you can set your
telephone to ring at a set time once or daily.
When you go off-hook to answer a Timed
Reminder, a special dial tone or a
prerecorded message in the Panasonic
PBX will be heard.
This feature is not available with certain
Panasonic PBXs.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. to change the setting.
 to accept the current setting, then go
on-hook to finish.
 to cancel (turn off) the Timed
Reminder, then go on-hook to finish.
4. Enter the desired time, then 
.
For example:
• To enter 5:00, press [5] [#].
• To enter 5:15, press [5] [1] [5] [#].
5.
 for AM.
 for PM.
• This option may not be available if the VPS is programmed to use
24-hour time.
6.
 to set once.
 to set daily.
7.
 to accept.
8. Go on-hook.
Note
• This feature is only available withPanasonic KX-TDE and KX-TDA
series PBXs using DPT Integration.
For more information, consult your
System Administrator.
50Subscriber’s ManualDocument Version  3.0  2010/065.19 Timed Reminder6 4 1 2 3 # 1 2 1 2 2