Panasonic Kx Tva50 Subscribers Manual

							5.4  Interview Mailbox
An interview mailbox is a mailbox designed
to ask questions to callers and record their
answers. If you have an interview mailbox
(not all subscribers do), you can record up
to 10 questions and set the answer
recording time individually for each question
from 1 to 60 seconds.
Your interview mailbox can be used, for
example, to allow callers to place orders or
request information from your company.
You can ask them to record their names,
address, and order or request information,
and then you can note their information later
while playing back their messages.
Note
• If you would like to use this feature,you must first be assigned an
Interview Mailbox. For more
information, consult your System
Administrator.
Recording Questions
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. to change (record or re-record) this
question, then go to step 4.
 to skip to the next question, then
repeat this step.
 to skip to the previous question, then
repeat this step.
 to select a specific question.
• Enter the question number and [#], then repeat this step.
4. Record the question.
5.
 to end recording.
6.
 to accept.
7. Go to step 3, or go on-hook if finished.
Changing Answer Lengths
1.Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. to change the answer length, then
go to step 4.
 to skip to the next question, then
repeat this step.
 to skip to the previous question, then
repeat this step.
 to select a specific question.
• Enter the question number and [#], then repeat this step.
4. Enter the answer length (1–60) in
seconds.
5. Go to step 3, or go on-hook if finished.
Deleting Questions
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. to delete the current question.
 to skip to the next question, then
repeat this step.
 to skip to the previous question, then
repeat this step.
 to select a specific question.
• Enter the question number and [#], then repeat this step.
4. Go on-hook if finished.
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							5.5  Message Reception
Mode
If you have an interview mailbox (see
5.4  Interview Mailbox) in additional to your
regular mailbox, Message Reception Mode
determines which mailbox is used when:
• Calls are directed to your mailbox by the
"Leaving a Message" setting of the
Incomplete Call Handling feature (see
5.2  Incomplete Call Handling).
• Your extension is a Logical Extension (i.e., your mailbox receives your calls
automatically, perhaps because you do
not have your own telephone for regular
use).
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. to toggle between Interview Mode
(interview mailbox) and Message
Recording Mode (regular mailbox).
4. Go on-hook.
Note
• Not all subscribers have interviewmailboxes. For more information,
consult your System Administrator.
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							5.6  Personal Group
Distribution Lists
Personal Group Distribution Lists allow you
to send messages to several subscribers at
once (see  4.2  Message Delivery ). You can
create and edit 4 Personal Group
Distribution Lists, and these lists can only be
used by you. You can assign 40 group
members (subscribers) to each list and
record a name for each group (for example,
"Sales Team", "Department Heads", etc.).
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. Enter the desired Personal Group
Distribution List number (1–4).
4.
 to record a name for the group.
5. State the list name after the tone.
6.
 to end recording.
7.
 to accept.
8.
 to add group members.
9. Enter the mailbox number of the
subscriber you wish to add to the list.
10.
 to add the subscriber to the list.
11.
 to add more subscribers to the list,
then go to step 9.
 to end.
12. Go on-hook.
Deleting Members from Personal
Group Distribution Lists
You can delete members of your Personal
Group Distribution Lists one by one or all at
once.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. Enter the desired Personal Group
Distribution List number (1–4).
4.
 to delete a group member.
5. to delete all members, then go
on-hook to finish.
 to delete one member.
6.
 to delete the announced member.
 to keep the member and announce
the next member.
• Repeat this step to delete other members.
7. Go on-hook.
Changing Personal Group
Distribution List Names
You can change or delete Personal Group
Distribution List names.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. Enter the desired Personal Group
Distribution List number (1–4).
4.
 to change the list name.
5.
 to change (record) the list name.
 to delete the list name, then go
on-hook to finish.
6. State the list name after the tone.
7.
 to end recording.
8.
 to accept.
9. Go on-hook.
Note
• The System Administrator cancreate "Mailbox Groups", which are
similar to Personal Group
Distribution Lists except they can be
used by other subscribers. For more
information, consult your System
Administrator.
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							5.7  External Message
Delivery Lists
Your External Message Delivery Lists allow
you to send messages to several outside
parties and PBX extension users who do not
have their own VPS mailboxes at once (see
4.3  External Message Delivery). You can
create and edit 2 External Message
Delivery Lists, and these lists can only be
used by you. You can assign up to 8
members to each list and record a name for
each member.
Note
• This feature must be enabled foryour mailbox by the System
Administrator.
• If you have any difficulties using this
feature, consult your System
Administrator.
Creating or Adding to an External
Message Delivery List
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. for list number 1.
 for list number 2.
4.
5. Enter the outside line access number
needed for making outside calls.
• To store an extension number, simply enter the extension number
then go to step 7.
6. Enter the outside telephone number
(including area code if needed).
• To insert a pause or special command in the middle of the
telephone number, pause
momentarily while entering the
telephone number. The VPS will
announce a list of available options,
for example, "To add more digits,
press [4]. To insert a pause, press
[5].".
7.
 to accept.
8. State the member ’s name after the tone.
9.
 to end recording.
10.
 to add the member.
11.
 to add another member, then go to
step 5.
 to end.
12. Go on-hook.
Deleting Members from an External
Message Delivery List
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. for list number 1.
 for list number 2.
4.
5. to delete all members, then go to
step 7.
 to delete one member.
6.
 to delete the announced member.
 to keep the member and announce
the next member.
• Repeat this step to delete other members.
7. Go on-hook.
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							5.8  Message Waiting
Notification
The Message Waiting Notification feature
lets you know you have received new
messages in your mailbox by:
Message Waiting Lamp:  The message
lamp on your telephone (if it has one) will
light when you receive a new message. If
you have a compatible PBX and Panasonic
telephone with a 6-line display, you can also
see the number of new messages you have
on your display.
Device Notification:  Notifying you via a
"device" , i.e., an outside telephone, another
PBX extension, your mobile phone, beeper,
etc. You can assign three different devices.
For each device, you have the option of
receiving notification for urgent messages
only, or for all messages. You can also
choose to receive notification during certain
hours only (called "scheduling"), useful if
you do not want to be disturbed at night, for
example. For more information on
scheduling, consult your System
Administrator.
If you turn device notification on for more
than one device, the lowest numbered
device (1, 2, or 3) will be used first. If
notification is not possible (for example, if
your outside telephone is busy), the next
device will be used.
Message notification by e-mail may also be
available for your mailbox (see 5.9  E-mail
Integration (Message Notification by
E-mail)).
Turning Message Waiting Lamp
Notification On/Off
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. to enable/disable lamp notification.
4. Go on-hook.
Note
• Displaying the number of newmessages is only available with
Panasonic KX-TDE and KX-TDA
series PBXs using DPT Integration.
For more information, consult your
System Administrator.
Turning Device Notification On/Off
To use Device Notification feature, the
telephone number for each device should
first be assigned.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. Enter the desired device number (1–3).
4.
 to send notification for all messages.
 to send notification for urgent
messages only.
5.
 to use a preprogrammed schedule.
 to receive notification always
(continuously).
 to not receive notification at all (i.e.
turn off).
6. Go on-hook.
Changing Device Numbers
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
 
3. Enter the desired device number (1–3).
4.
 to change the assigned number.
• To delete the assigned number, press [3] then go on-hook to finish.
5. Enter the outside line access number
needed for making outside calls.
• To store an extension number, simply enter the extension number
then go to step 7.
6. Enter the outside telephone number
(including area code if needed).
• To insert a pause or special command in the middle of the
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							telephone number, pause
momentarily while entering the
telephone number. The VPS will
announce a list of available options,
for example, "To add more digits,
press [4]. To insert a pause, press
[5].".
• If you insert a beeper display command here, the VPS will prompt
callers to enter their telephone
numbers. Caller telephone numbers
can then be sent to your beeper. This
feature may be disabled for your
mailbox.
7.
 to accept.
8.
 if the assigned number is a
telephone number.
 if the assigned number is a beeper
number.
9. Go on-hook.
Note
•If your PBX uses PRI lines, you may
need to enter [#] at the end of outside
telephone numbers. Consult your
System Administrator for more
information.
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							5.9  E-mail Integration
(Message Notification by
E-mail)
When you receive new messages in your
mailbox, you can receive notification by
e-mail. The recorded message can also be
added to the e-mail as an attachment.
Consult your System Administrator for more
information.
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							5.10  Personal Greetings
for Caller ID
You can record personalized greetings for
specific callers. If you have assigned their
telephone numbers (Caller ID numbers) to
a personalized greeting, they will hear the
appropriate greeting when they call you,
instead of your other greeting messages
normally played for callers.
You can record 4 personalized greetings
and assign 8 callers to each greeting.
Record your personalized greetings before
assigning Caller ID numbers.
This feature is not available with certain
PBXs and may be disabled by the System
Administrator or System Manager for your
mailbox.
Recording a Personalized Greeting
for the First Time
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox
if necessary.
2.
  
3. Enter the personalized greeting number
(1–4).
4. Record your greeting message after the
tone.
5.
 to end recording.
6.
 to accept.
7. Go on-hook, or go to step 5 in  "Assigning
Caller ID Numbers for the First Time " to
assign Caller ID Numbers to the
personalized greetings.
Changing a Personalized Greeting
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Enter the personalized greeting number
(1–4).
4. to change the greeting, then go to
step 4, "Recording a Personalized
Greeting for the First Time".
 to delete the greeting.
5. Go on-hook.
Assigning Caller ID Numbers for the
First Time
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Enter the personalized greeting number
(1–4).
4.
 to accept.
5. Enter the Caller ID number (caller’s
telephone number, 20 digits max.) then
.
• While entering a Caller ID number, you can press [
] to enter a "wild
card" . This allows several telephone
numbers to match the Caller ID
number that you assigned. For
example, if you store the Caller ID
number as "012[
]…[]" (enter the
number of [
]s as required for
telephone numbers in your area),
any telephone number that begins
with "012" (for example, all callers
from the "012" area code) will hear
your personalized greeting.
6.
 to accept.
7.
 to add more Caller ID numbers, then
go to step 5.
 to end.
8. Go on-hook.
Adding, Deleting, or Reviewing Caller
ID Numbers Later
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Enter the personalized greeting number
(1–4).
4.
 to accept.
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							5. to add a Caller ID number, then go
to step 5,  "Assigning Caller ID Numbers
for the First Time".
 to delete a Caller ID number.
 to review all assigned Caller ID
numbers, then go on-hook when
finished.
6.
 to delete all numbers, then go
on-hook to finish.
 to delete one number.
7.
 to delete the announced number.
 to keep the number and announce
the next number, then repeat this step.
8. Go on-hook when finished.
Note
• In order for this feature to functionproperly, your PBX must be able to
receive Caller ID information. For
more information, consult your
System Administrator.
• This feature is only available with Panasonic KX-T series PBXs using
APT or DPT Integration. For more
information, consult your System
Administrator.
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							5.11  Personal Caller
Name Announcement
By storing caller telephone numbers and
recording caller names, you can have the
VPS announce the caller name to you
when:
• You play back a message from one of the assigned callers.
• The VPS transfers a call to you from one
of the assigned callers.
• The VPS pages you to inform you that you have a call from one of the assigned
callers.
This feature utilizes Caller ID; telephone
numbers assigned for this feature are
referred to as "Caller ID numbers". This
feature is not available with certain PBXs
and may be disabled by the System
Administrator or System Manager for your
mailbox.
Assigning Caller ID Numbers and
Recording Names
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Enter the Caller ID number (caller’s
telephone number, 20 digits max.) then
.
4.
 to accept.
5. State the caller’s name after the tone.
6.
 to end recording.
7.
 to accept.
8.
 to add more Caller ID numbers, then
go to step 4.
 to end.
9. Go on-hook.
Changing Caller ID Numbers and
Recorded Names
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. to change the Caller ID number,
then go to step 4, "Assigning Caller ID
Numbers and Recording Names".
 to change the caller ’s name, then go
to step 6,  "Assigning Caller ID Numbers
and Recording Names".
 to accept the current item as is and
skip to the next item, then repeat this
step.
4. Go on-hook when finished.
Deleting Caller ID Numbers and
Recorded Names
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. to delete all numbers, then go
on-hook to finish.
 to delete one number.
4.
 to delete the announced number.
 to keep the number and announce
the next number, then repeat this step.
5. Go on-hook when finished.
Note
• The number of callers you canassign for this feature is controlled
by the System Administrator.
• In order for this feature to function properly, your PBX must be able to
receive Caller ID information. For
more information, consult your
System Administrator.
• This feature is only available with Panasonic KX-T series PBXs using
APT or DPT Integration. For more
information, consult your System
Administrator.
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