Panasonic Kx Tva50 Subscribers Manual

							greeting in step 8. If you go on-hook
without accepting your new greeting,
it will not be saved.Document Version  3.0  2010/06Subscriber’s Manual112.3 Changing or Deleting Your Personal Greeting Messages 
						

							2.4  Changing Your
Password
You can password protect your mailbox to
prevent unauthorized access to your
mailbox. If your mailbox has a password,
you must enter it using the dial keys (0–9)
whenever you log in to your mailbox. Your
password can contain up to 16 digits.
You can change your password at any time.
When choosing a password, avoid using
obvious number combinations. If you forget
your password, have your System
Administrator or System Manager clear
your password. You may then set a new
one.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
3. Enter the desired password, then press
.
• It is necessary to set a password equal to or longer than the specified
number of digits by default. For more
information, consult your System
Administrator.
4.
 to accept.
5. Go on-hook.
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							2.5  Changing or Deleting
Your Subscriber Name
You can record your name in the VPS. The
VPS can then announce your name for
callers to let them know that they have
reached the correct mailbox. If a caller does
not know your mailbox number, the caller
can try to reach you by entering the first few
letters of your first or last name (Dialing by
Name feature). After entering the first few
letters of your name, the VPS will announce
the names of VPS subscribers whose
names share those same letters, and the
caller can select your name.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
  
• Enter [3] [3] [3] to delete your subscriber name, then go on-hook to
finish.
3. State your name after the tone.
4.
 to end recording.
5.
 to accept.
6. Go on-hook.
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							2.6  Common Service
Commands and
Navigation Commands
Commands for Changing the Current
VPS Service
After going off-hook and dialing an
extension number of the VPS, you can enter
a service command to access certain VPS
features quickly. While VPS guidance is
being provided, you can also use service
commands to, for example, switch to a
different VPS service mode. Some of the
more commonly used commands are listed
below. For a complete list, see  8.2  Service
Access Commands.
 Activates Custom Service. You
will be guided to enter a Custom
Service number (1–100). Activates Voice Mail Service.
You can record a message for
another subscriber by entering
his or her mailbox number when
guided. You can also log in to
your mailbox by entering this
command followed by [
] and
your mailbox number.
 Activates Automated Attendant
Service. You can call an
extension by dialing the desired
extension number when guided.
If the called party does not
answer, the VPS can offer you
other options, such as leaving a
message, calling the operator,
etc. Note that these options are
available only when calling the
extension via Automated
Attendant Service, i.e. after you
have entered this service
command.When Using Voice Prompts
The following commands can be used to
help you navigate through VPS menus.
Takes you back to the previous
menu.Repeats the current menu. Takes you back to the Main
Menu.
When Using VM Menu
 Switches you to the Main Menu
(top menu) of the prompts.
Commands for Recording Messages
After going off-hook and dialing an
extension number of the VPS, you can enter
the following commands to record
messages.
  Accesses No Answer
Greeting. You can record a
No Answer Greeting by
entering this command.  Accesses Owner's Name.
You can record an Owner's
Name by entering this
command.14Subscriber’s ManualDocument Version  3.0  2010/062.6 Common Service Commands and Navigation Commands# 2 # 6  # 8  0 # 7 # # # 9 1 # 9 2  
						

							3   Message Playback
and Related Features
3.1  Playing Messages
Callers and other subscribers can leave
messages for you, and you can play them
back later after you have logged in to your
mailbox.
Messages in your mailbox are divided into
3 types:
• New Messages:
Messages in your mailbox which you
have not played back yet.
• Old Messages:
Messages in your mailbox which you
have played back but have not yet
deleted.
• Deleted Messages:
Messages in your mailbox which you
have deleted. You can "recover" your
deleted messages, after which they will
be treated as old messages (see
5.21  Recovering Deleted Messages ). If
you do not recover deleted messages,
they will be permanently deleted at the
end of the day.
When playing back a message, the VPS
can also announce the message’s
"envelope"—the date and time of the
message, and the message sender’s
information.
1. Log in to your mailbox.
• See 2.1  Logging in to Your Mailbox if necessary.
2.
3. Follow the prompts as necessary.
 to play new messages.
 to play old messages.
 to play deleted messages.
4. Listen to the message.
• Pressing [
] during message
playback will return you to the
previous menu. You can then select
another message type to listen to.
Note
• Additional features are availableduring and/or after message
playback. Refer to the table below
and press the appropriate dialing
key. Note that certain features are
not available depending on the
message type (new, old, deleted).
Document Version  3.0  2010/06Subscriber’s Manual153.1 Playing Messages1 1 2 3  1
Listen to Message:
1 New Message
2 Old Message
3 Deleted Message
Receive New Message
Receive Old Message
Receive Deleted Message
2
3  
						

							KeyFeatureMessage TypeNewOldDeletedRepeat this messageüüü Replay the previous messageüüü Play the next messageüüüPause/restart message playback
(during playback only)üüü *2Play the message envelopeüüü Set Bookmark (during playback only)
• [2] to restart message playback.üü— Start playback at the Bookmarküü— 
Save this message as new
• After saving the message, the next message will be played soon.
ü—— (+ *2)Delete this message
• If the confirmation message is played, press [1] to delete the message.
üü—Recover this message——üReply to this messageüü—*1Rewind (during playback only)üüü*1Fast-forward, skip envelope
(during playback only)üüüTransfer this messageüü—Adjust playback volume
(during playback only)üüü*1Adjust playback speed
(during playback only)üüü *1Play back at normal speed
(during playback only)üüü
*1 These keys also function when using VM Menu.
*2 These keys only available when the appropriate COS settings are assigned to your mailbox. For more information,
consult your System Administrator.
Note
• VPS programming determines if themessage envelope is played beforeeach message, after each message,
or only when you press [2] [3]. For16Subscriber’s ManualDocument Version  3.0  2010/063.1 Playing Messages1 1 1 1 2 2 2 3 2 4 2 5 2 6 3 1 3 4 5 6 7 8 9 9 0  
						

							more information, consult your
System Administrator.
• The VPS will automatically delete both new and old messages after a
specified number of days have
passed. Your System Administrator
or System Manager controls how
many days messages are retained
for. Each time you play a new or old
message, the message retention
counter resets.
• When messages are deleted, they will be retained until the end of the
day. Deleted messages can be
recovered before then by pressing
[3] during or after playback.
• A Bookmark allows you to set a point
in a message that you can jump to
quickly during playback (see
5.20  Bookmarks). You can set one
Bookmark for each message in your
mailbox. If you set a second
Bookmark in the same message, the
previous one is deleted.
• During playback, you can adjust
playback volume and speed by
pressing [8] and [9] respectively.
Press the desired key repeatedly to
adjust the volume and speed as
necessary. If volume or speed are at
the highest setting, pressing the
dialing key will select the lowest
setting, as shown below.Document Version  3.0  2010/06Subscriber’s Manual173.1 Playing MessagesLevel 1
Level 2
Level 3 (default)
Level 4
Level 5  
						

							3.2  Replying to Messages
You can reply to messages left in your
mailbox by either calling back the caller or
by leaving a message in the caller’s
mailbox.
Calling back is possible when the person
who left you the message is another
subscriber. Calling back outside callers is
possible if their Caller ID information is
received by the PBX and VPS, however,
this feature is not available with certain
PBXs and may be disabled by the System
Administrator or System Manager for your
mailbox.
Replying by leaving a message in the
caller’s mailbox is possible only if the caller
is another subscriber (i.e., the person must
have his or her own mailbox). When
replying by leaving a message in the
caller’s mailbox, you can set any of the
following:
• Urgent Status:
The message will be heard before other
messages by the recipient.
• Private Status:
The recipient will not be able to forward
the message, ensuring privacy.
• Auto Receipt:
You will receive notification (receipt
message) once the recipient has played
back the message.
Finally, you can send your reply
immediately or set a message delivery time.
However, please note that you cannot reply
to receipt messages.
Calling Back the Message Sender
1. Play back the desired message.
• See 3.1  Playing Messages if necessary.
• Only new and old messages can be replied to. To reply to a deleted
message, recover the message first
(see 5.21  Recovering Deleted
Messages).
2. during or after message playback.
3.
 to call the sender.
Note
• Calling back outside callers (CallerID Callback) is only available with
Panasonic KX-T series PBXs using
APT or DPT Integration. For more
information, consult your System
Administrator.
Leaving a Message for the Sender
1. Play back the desired message.
• See 3.1  Playing Messages if necessary.
• Only new and old messages can be replied to. To reply to a deleted
message, recover the message first
(see 5.21  Recovering Deleted
Messages).
2.
 during or after message playback.
3.
 to begin recording.
4. Speak after the tone.
• You can pause and resume
recording by pressing [2]. If you
pause for more than 20 seconds,
recording will stop automatically.
5.
 to end recording.
6.
 to accept.
7.
  to set the delivery time of the
message.
  to send the message
immediately, then go to step 12.
 to accept, then go to step 15.
8. Enter the desired delivery time, then
.
For example:
• To enter 5:00, press [5] [#].
• To enter 5:15, press [5] [1] [5] [#].
9.
 for AM.
 for PM.
• This option may not be available if the VPS is programmed to use
24-hour time.
10. Enter the day of the month for delivery,
then 
.
For example:
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							•If today is February 16 and you enter
[1] [7] [#], the message will be
delivered tomorrow.
• If today is February 16 and you enter
[5] [#], the message will be delivered
on March 5.
11.
 to accept.
12.
 to make the message urgent.
 to continue.
13.
 to make the message private.
 to continue.
14.
 to request a receipt.
 to continue.
15. Go on-hook.
Note
• Auto Receipt is not enabled bydefault. For more information,
consult your System Administrator.
• New urgent messages are played before any other messages.
However, old urgent messages are
treated like regular messages:
messages are played starting with
the oldest.
Document Version  3.0  2010/06Subscriber’s Manual193.2 Replying to Messages2 1 2 1 2 1 2  
						

							3.3  Transferring
Messages
You can transfer (forward) messages in
your mailbox to other subscribers. However,
please note that you cannot transfer receipt
messages, or messages that were specified
by the sender as "private".
When transferring a message, you can:
• Specify the recipient by entering another
subscriber’s mailbox number.
• Specify several recipients by entering a Personal Group Distribution List number
(see 5.6  Personal Group Distribution
Lists) or a Mailbox Group number.
• Record your own comments and send them along with the transferred
message.
Specifying the Recipients by Number
1. Play back the desired message.
• See 3.1  Playing Messages if necessary.
• Only new and old messages can be transferred. To transfer a deleted
message, recover the message first
(see 5.21  Recovering Deleted
Messages).
2.
 during or after message playback.
3. Enter one of the following:
A mailbox number.
A Personal Group Distribution List
number, then 
.
A Mailbox Group number.
4.
 to accept.
5.
 to transfer the message without
recording your comments, then go to
step 8.
 to record your comments.
6. Record your comments after the tone.
7.
 to end recording.
8.
 to accept.
9. Go on-hook.
Note
• No acknowledgement will be givento indicate the message has been
transferred.
Specifying the Recipients by Name
(Dialing by Name)
1. Play back the desired message.
• See 3.1  Playing Messages if necessary.
• Only new and old messages can be transferred. To transfer a deleted
message, recover the message first
(see 5.21  Recovering Deleted
Messages).
2.
 during or after message playback.
3.
 
4. Using the dialing keys, enter the first 3
or 4 letters of the desired recipient’s
name.
5.
 to select the announced name.
 to hear the next name.
 to repeat the current name.
6. Enter one of the following:
 to transfer the message without
recording your comments, then go to
step 10.
 to record your comments.
7. Record your comments after the tone.
8.
 to end recording.
9.
 to accept.
10. Go on-hook.
Note
• No acknowledgement will be givento indicate the message has been
transferred.
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