Panasonic Kx Tgm430 Operating Instructions Manual

							Answering system for
l
andline
The answering system can answer and record
calls for you when you are unavailable to
answer the phone.
You can also set the unit to play a greeting
message but not to record caller messages by
selecting  “Greeting only ” as the recording
time setting (page 77).
Important:
R Make sure the unit’s date and time setting
is correct (page 24).
Memory capacity
(including your greeting
message)
The total recording capacity is about 18
minutes. A maximum of 64 messages can be
recorded.
Note:
R When message memory becomes full:
–“Messages full ” is shown on the
handset display.
– The message counter and the ANSWER
ON/OFF indicator ( ) on the base unit
f

lashes if the answering system is turned
on.
– If you use the pre-recorded greeting message, the unit automatically switches
to another pre-recorded greeting
message asking callers to call again
later.
– If you recorded your own greeting message, the same message is still
announced to callers even though their
messages are not recorded. Turning the answering
s
 ystem on/off Base unit
P

ress  MANSWER ON/OFF N to turn on/off the
answering system. Handset
1 T

o turn on:
M MENU N#327
To turn off:
M MENU N#328
2 MOFF N
Note for base unit and handset:
R When the answering system is turned on,
– the ANSWER ON/OFF indicator ( ) on
t

he base unit lights up.
– the message counter on the base unit displays the total number of messages
(old and new). Greeting message
W
 hen the unit answers a call, a greeting
message is played to callers.
You can use either:
– your own greeting message
– a pre-recorded greeting message
Recording your greeting
message
1 MMENU N#302
2 Mb N:  “Yes ” a  M SELECT N
3 After a beep sounds, hold the handset
about 20 cm (8 inches) away and speak
clearly into the microphone (2 minutes
max.).
4 Press  MSTOP N to stop recording.  a
M OFF N
For assistance, please visit http://shop.panasonic.com/support 71Answering System for Landline
TGM43x(en)_0426_ver031.pdf   712016/04/26   10:55:19   
						

							Using a pre-recorded
g
reeting message
The unit provides 2 pre-recorded greeting
messages:
– If you reset to pre-recorded greeting or do not record your own greeting message, the
unit plays a pre-recorded greeting asking
callers to leave a message.
– If the message recording time (page 77) is set to  “Greeting only ”, callers’
messages are not recorded and the unit
plays a different pre-recorded greeting
message asking callers to call again.
Resetting to a pre-recorded
greeting message
Use this procedure to erase your greeting
message and use a pre-recorded one.
1 MMENU N#304
2 MYES N a  M OFF N
Playing back the greeting
message
1 MMENU N#303
2 To exit, press  MOFF N. Listening to messages
I
 mportant:
R When using the base unit or handset to
listen to messages, the noise reduction
feature (page 41) is activated automatically
in spite of the setting (  is not
d

isplayed).
Using the base unit
When new messages have been recorded:
– The new message/play indicator ( ) on
t

he base unit flashes.
– The message indicator on the base unit flashes slowly if the base unit message
indicator’s  “New message ” setting is
enabled (page 31). Press 
M N
 
(PLAY).
R During playback, the new message/play
indicator ( ) on the base unit lights.
R I

f new messages have been recorded, the
base unit plays back new messages.
R If there are no new messages, the base
unit plays back all messages.
Operating the answering system
during playback Key Operation
M j N 
or  Mk N Adjust the speaker
v
olume
M N
Repeat message *
 1
M N
Skip message
M N
 
(STOP) Stop playback
M E
RASE/
MUTE N Erase currently playing
m essage *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
Erasing all messages
Press  MERASE/MUTE N 2 times while the unit
is not in use.
Using the handset
When new messages have been recorded:
– “New message ” is displayed.
– The message indicator on the handset flashes slowly if the handset message
indicator’s  “New message ” setting is
enabled (page 31).
1 To listen to new messages:
MMENU N#323
To listen to all messages:
M MENU N#324
2 When finished, press  MOFF N.
Note:
R To switch to the receiver, press  MZ N.
R You can also use the  MPLAY N soft key, if
displayed, to play new messages.
72 For assistance, please visit http://shop.panasonic.com/supportAnswering System for Landline
TGM43x(en)_0426_ver031.pdf   722016/04/26   10:55:20        
						

							Operating the answering system
M
M
ENU N a  M b N:  “Answering device ” a
M SELECT NKey Operation
M j N 
or  Mk N Adjust the receiver/speaker
v
olume (during playback)
1  
or  MF N Repeat message (during
p
layback) *1
2  
or  ME N Skip message (during
p
layback)
3 Enter the “S
 ettings” menu
4 Play new messages
5 Play all messages
6 Play greeting message
76 Record greeting message
8 Turn answering system on
M P
AUSE N
Pause message * 2
9  
or
MSTOP N Stop recording
S
top playback
0 Turn answering system off
*4 *
 3
Erase currently playing
m
essage
*5 Erase all messages
*6 Reset to a pre-recorded
g

reeting message *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 To resume playback: Mb N:  “Playback ” a  M SELECT N
*3 You can also erase as follows: MPAUSE N a  M b N:  “Erase ” a
M SELECT N a  M b N:  “Yes ” a  M SELECT N
Calling back (Caller ID
subscribers only)
n Using a landline:
1 Press  MPAUSE N during playback.
2 Mb N:  “Call back ” a  M SELECT N n
U
sing a cellular line:
1 Press  MPAUSE N during playback.
2 Mb N:  “Call back (Cell) ” a
M SELECT N
R The unit starts dialing immediately
in the following situations.
– Only 1 cellular phone is paired.
– A specific line is set to make
cellular calls (page 37).
3 Mb N: Select the desired cellular phone.
a  M SELECT N
Editing the number before calling
back
n Using a landline:
1 Press  MPAUSE N during playback.
2 Mb N:  “Edit & Call ” a  M SELECT N
3 Press  MEDIT N repeatedly until the
phone number is shown in the desired
format (page 64).  a M TALK N
n Using a cellular line:
1 Press  MPAUSE N during playback.
2 Mb N:  “Edit & Call ” a  M SELECT N
3 Press  MEDIT N repeatedly until the
phone number is shown in the desired
format (page 64).
4 MCELL N
R The unit starts dialing immediately
in the following situations.
– Only 1 cellular phone is paired.
– A specific line is set to make
cellular calls (page 37).
5 Mb N: Select the desired cellular phone.
a  M SELECT N
Erasing all messages
1 MMENU N#325
2 Mb N:  “Yes ” a  M SELECT N a  M OFF N
For assistance, please visit http://shop.panasonic.com/support 73Answering System for Landline
TGM43x(en)_0426_ver031.pdf   732016/04/26   10:55:20 
						

							Advanced new
m essage alerting
features
Audible message alert
This feature allows the base unit to beep to
inform you of a new message arrival when
new messages are recorded. The base unit
beeps 2 times every minute until you listen to
the messages, if the  “Base unit beep ”
setting is turned on. The default setting is
“ Off ”.
1 MMENU N#339
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
New message alert by a call
This feature allows you to receive a
notification by phone when new messages are
recorded. The base unit calls a phone number
you specify. You can then operate the
answering system remotely to listen to the
new message.
To use this feature, you must:
– store a phone number to which the unit makes the call to.
– turn on the new message alert setting.
After you answer the new message alert call,
you can listen to messages from that call
(page 75).
This feature is only available for landline.
Important:
R A new message alert is stopped 1 minute
after the unit starts to call. The unit will not
retry the call even if the call is not answered.
Storing a phone number to which
the unit makes an alert call
n From the phonebook:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Phonebook ” a  M SELECT N 4
Mb N:
 Select the desired phonebook
entry.  a M SAVE N a  M OFF N
n By entering a phone number:
1 MMENU N#338
2 Mb N:  “Notification to ” a
M SELECT N a  M ADD N
3 Mb N:  “Manual ” a  M SELECT N
4 Enter the desired name (16 characters
max.).  a M OK N
5 Enter the desired number (24 digits
max.).  a M OK N a  M SELECT N a
M OFF N
Turning on/off the new message
alert setting
1 MMENU N#338
2 Mb N:  “On/Off ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Editing the set phone number
1 MMENU N#338
2 Mb N:  “ Notification to ” a  M SELECT N
3 MMENU N a  M b N:  “Edit ” a  M SELECT N
4 Edit the name if necessary (16 characters
max.).  a M OK N
5 Edit the phone number if necessary (24
digits max.).  a M OK N a  M SELECT N a
M OFF N
Erasing the set phone number
1 MMENU N#338
2 Mb N:  “ Notification to ” a  M SELECT N
3 MMENU N a  M b N:  “Erase ” a  M SELECT N
4 Mb N:  “Yes ” a  M SELECT N a  M OFF N
R The new message alert setting is
turned off.
74 For assistance, please visit http://shop.panasonic.com/supportAnswering System for Landline
TGM43x(en)_0426_ver031.pdf   742016/04/26   10:55:20 
						

							Activating/inactivating the
r
emote access code to play
messages
If you activate this feature, you must enter the
remote access code (page 75) to play the
new message from the new message alert
call. This is so that unauthorized parties
cannot listen to your messages. The default
setting is  “Inactivate ”.
– “Inactivate ”: You can listen to the
message by pressing  4 to play new
messages (without entering the remote
access code).
– “Activate ”: You must enter your remote
access code and then press  4 to play new
message.
1 MMENU N#338
2 Mb N:  “Remote code ” a  M SELECT N
3 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Listening to messages
After you answer the new message alert, you
can listen to the messages as follows.
n When the remote access code is set to
“Inactivate ”:
Press  4 to play the new message during
the announcement.
n When the remote access code is set to
“Activate ”:
1 Enter the remote access code
(page 75) during the announcement.
2 Press  4 to play the new message.
Note:
R Within 10 seconds after listening to new
messages, you can press  #9 during the
call to turn off the new message alert by a
call feature.
R Even if the unit makes a new message alert
call, the handset redial list does not show
the record. Remote operation
U
 sing a touch-tone phone, you can call your
phone number from outside and access the
unit to listen to messages or change
answering system settings. The unit’s voice
guidance prompts you to press certain dial
keys to perform different operations.
Remote access code
A 3-digit remote access code must be entered
when operating the answering system
remotely. This code prevents unauthorized
parties from listening to your messages
remotely. The default setting is  “111 ”.
Important:
R To prevent unauthorized access to this
product, we recommend that you regularly
change the remote code.
1 MMENU N#306
2 Enter the desired 3-digit remote access
code.  a M SAVE N a  M OFF N
Deactivating remote operation
Press  * in step 2 on “Remote access code”,
page 75.
R The entered remote access code is deleted.
Using the answering
system remotely
1 Dial your landline phone number from a
touch-tone phone.
2 After the greeting message starts, enter
your remote access code.
3 Follow the voice guidance prompts as
necessary or control the unit using
remote commands (page 76).
4 When finished, hang up.
Voice guidance
n When the English voice guidance is
selected
During remote operation, the unit’s voice
guidance starts and prompts you to press
For assistance, please visit http://shop.panasonic.com/support 75Answering System for Landline
TGM43x(en)_0426_ver031.pdf   752016/04/26   10:55:20 
						

							1
 to perform a specific operation, or press
2 to listen to more available operations.
n When the Spanish voice guidance is
selected
To start the voice guidance, press  9. The
voice guidance announces the available
remote commands (page 76).
Note:
R If you do not press any dial keys within 10
seconds after a voice guidance prompt, the
unit disconnects your call.
Remote commands
You can press dial keys to access certain
answering system functions without waiting for
the voice guidance to prompt you. Key Operation
1 Repeat message (during
p

layback) *1
2 Skip message (during playback)
4 Play new messages
5 Play all messages
9 Stop playback *
 2
Start voice guidance *3
0 Turn answering system off
*4 Erase currently playing message
*5 Erase all messages
*# End remote operation
(
 or hang up) *1 If pressed within the first 5 seconds of a
m
 essage, the previous message is
played.
*2 For English voice guidance only
*3 For Spanish voice guidance only
Turning on the answering
system remotely
1 Dial your phone number from a
touch-tone phone.
2 Let the phone ring 15 times.
RA long beep is heard. 3
E
nter your remote access code within 10
seconds after the long beep.
RThe greeting message is played back.
R You can either hang up, or enter your
remote access code again and begin
remote operation (page 75). Answering system
s

ettings
Call screening
While a caller is leaving a message, you can
listen to the call through the unit’s speaker.
To adjust the speaker volume, press  Mj N or
M k N repeatedly.
You can answer the call by pressing  MTALK N
on the handset or  MZ N on the base unit.
Call screening can be set for each unit. The
default setting is  “On ”.
1 For handset:  MMENU N#310
For base unit (using a handset):
M MENU N#*310
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Number of rings before the
unit answers a call
You can change the number of times the
phone rings  “Ring count ” before the unit
answers calls. You can select 2 to 7 rings, or
“ Toll saver ”.
The default setting is  “4 rings ”.
“ Toll saver ”: The unit’s answering system
answers at the end of the 2nd ring when new
messages have been recorded, or at the end
of the 5th ring when there are no new
messages. If you call your phone from outside
to listen to new messages (page 75), you
know that there are no new messages when
the phone rings for the 3rd time. You can then
hang up without being charged for the call.
1 MMENU N#211
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
76 For assistance, please visit http://shop.panasonic.com/supportAnswering System for Landline
TGM43x(en)_0426_ver031.pdf   762016/04/26   10:55:20 
						

							Caller’s recording time
Y
ou can change the maximum message
recording time allowed for each caller. The
default setting is  “3 min ”.
1 MMENU N#305
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
Selecting “ Greeting only ”
You can select  “Greeting only ” which sets
the unit to announce a greeting message to
callers but not record messages.
Select  “Greeting only ” in step 2 on
“Caller’s recording time”, page 77.
Note:
R When you select  “Greeting only ”:
– If you do not record your own message, the unit will play the pre-recorded
greeting-only message asking callers to
call again later.
– If you use your own message, record the greeting-only message asking callers to
call again later (page 71).
For assistance, please visit http://shop.panasonic.com/support 77Answering System for Landline
TGM43x(en)_0426_ver031.pdf   772016/04/26   10:55:20 
						

							Voicemail service for
l andline
In addition to your unit’s answering system
you may also have voicemail service from
your phone service provider.  Voicemail is
an answering service that may be offered by
your phone service provider. This service can
also record calls when you are unavailable to
answer the phone or when your line is busy.
Messages are recorded on the phone
company system and not on the unit’s
answering system.
R To use the voicemail service rather than the
unit’s answering system, turn off the
answering system (page 71).
If you have unit’s answering system set to on
and also the voicemail enabled, the system
with least amount of rings will record the
message first.
Example:
If the unit’s answering system is set to 4 rings
(page 76) and the voicemail answering system
provided by your phone company is set to 6
rings (call your service provider), the unit’s
answering system will record the incoming call
first.
Important:
R You need to store the voicemail access
number in order to light the handset and
base unit’s message indicator when a new
voicemail is received (page 31).
Storing the voicemail (VM)
access number
In order to listen to your voicemail messages,
you must dial your phone service provider’s
voicemail access number. Once you have
stored your voicemail access number, you can
dial it automatically (page 79).
1 MMENU N#331
2 Enter your access number (24 digits
max.).  a M SAVE N a  M OFF N
Note:
R When storing your voicemail access
number and your mailbox password, press M
D N 
(Pause) to add pauses (page 39)
between the access number and the
password as necessary. Contact your
phone service provider for the required
pause time.
Example: To erase the voicemail access
n

umber
1 MMENU N#331
2 Press and hold  MCLEAR N until all digits
are erased.  a M SAVE N a  M OFF N
Voicemail (VM) tone
detection
Your phone service provider sends special
signals (sometimes called “voicemail tones” or
“stutter tones”) to the unit to let you know you
have new voicemail messages. If you hear a
series of dial tones followed by a continuous
dial tone after you press  MTALK N on the
handset or press  MZ N on the base unit, you
have new voicemail messages. Soon after you
hang up a call or after the phone stops ringing,
your unit checks the phone line to see if new
voicemail messages have been recorded.
Turn this feature off when:
– You do not subscribe to voicemail service.
– Your phone service provider does not send voicemail tones.
– Your phone is connected to a PBX.
If you are not sure which setting is required,
contact your phone service provider.
Turning VM tone detection on/off
The default setting is  “On ”.
1 MMENU N#332
2 Mb N: Select the desired setting.  a
M SAVE N a  M OFF N
78 For assistance, please visit http://shop.panasonic.com/supportUseful Information
TGM43x(en)_0426_ver031.pdf   782016/04/26   10:55:201-222-333-4444
VM access 
numberPauses PasswordPPPP 8888  
						

							Listening to voicemail
m
essages
When new messages have been recorded:
– “Voicemail msg. via phone co. ” is
displayed if message indication service is
available.
– The message indicator flashes slowly if the handset or base unit message indicator’s
“New VM ” setting is enabled (page 31).
1 MMENU N#330
R The speakerphone turns on.
2 Follow the pre-recorded instructions.
3 When finished, hang up.
Note:
R You can also use the  MACCESS N soft key,
if displayed, to play new voicemail
messages.
R If the handset still indicates there are new
messages even after you have listened to
all new messages, turn it off by pressing
and holding  # until the handset beeps. Wall mounting
N
 ote:
R Make sure that the wall and the fixing
method are strong enough to support the
weight of the unit.
1 Lead the AC adaptor cord and telephone
line cord through the hole in the wall
mounting adaptor in the direction of the
arrow. 2
T
uck the telephone line cord inside the
wall mounting adaptor ( A). Connect the
AC adaptor cord and telephone line cord
( B ).  AC adaptor cord
For assistance, please visit http://shop.panasonic.com/support
79Useful Information
TGM43x(en)_0426_ver031.pdf   792016/04/26   10:55:20 1 A
B
1  
						

							3
Insert the hooks on the wall mounting
adaptor into holes ( ) and ( ) on the
b
ase unit. 4
A
djust the adaptor to hold the base unit,
then push it in the direction of the arrow
until it clicks into place. 5
M
ount the unit on a wall then slide down
to secure in place.  AC adaptor cord
R T

his product is compliant with the
following wall phone plate sizes (2
types).  83 mm (3 
1
/4  
 inches)  102 mm (4 inches) Fit the slots of the unit onto the
c

orresponding wall phone plate tabs
for ( ) and ( ) respectively.
To remove the wall mounting
a

daptor
While pushing down the release levers ( A),
remove the adaptor ( B). 80
For assistance, please visit http://shop.panasonic.com/supportUseful Information
TGM43x(en)_0426_ver031.pdf   802016/04/26   10:55:201 2 1
2
12  1 2 3 4 5 2 34 5
1
5
4 B
AA