Panasonic Kx Tg9391 Operating Instructions Manual

							Useful Information
51For assistance, please visit http://www.panasonic.com/help
Liquid damage
Caution:
LTo avoid permanent damage, do not use a mi crowave oven to speed up the drying process.
I cannot operate the answering system 
remotely.
L
You are entering the wrong remote access code. If you 
forgot the remote access code, store a new remote 
access code (page 39).
L Press each key firmly.
L The answering system is turned off. Turn it on (page 40).
L You are using a rotary/pulse telephone. Try again using a 
touch-tone phone.
While recording a greeting message or 
listening to messages, the unit rings 
and recording stops. L
A call is being received. Answer the call and try again 
later.
ProblemCause/solution
Liquid or other form of moisture has 
entered the base unit/handset. L
Disconnect the AC adaptor and telephone line cord from 
the base unit. Remove the batteries from the handset and 
leave to dry for at least 3 days. After the base unit/handset 
are completely dry, reconnect the AC adaptor and 
telephone line cord. Insert the batteries and charge fully 
before use. 
ProblemCause/solution
TG9391.book  Page 51  Tuesday, July 8, 2008  8:01 AM 
						

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52For assistance, please visit http://www.panasonic.com/help
FCC and other information
This equipment complies with Part 68 of the 
FCC rules and the requirements adopted by the 
ACTA. On the bottom of this equipment is a 
label that contains, among other information, a 
product identifier in the format 
US:ACJ----------.
If requested, this number must be provided to 
the telephone company.
L Registration No............(found on the bottom of the unit)
L Ringer Equivalence No. (REN).......0.1B (line  1 and line 2)
L Ringer Equivalence No. (REN: Under a power  failure).......1.0B  (line 1)
A plug and jack used to connect this equipment 
to the premises wiring and telephone network 
must comply with the applicable FCC Part 68 
rules and requirements adopted by the ACTA. A 
compliant telephone cord and modular plug is 
provided with the product. It is designed to be 
connected to a compatible modular jack that is 
also compliant.
The REN is used to determine the number of 
devices that may be connected to a telephone 
line. Excessive RENs on a telephone line may 
result in the devices not ringing in response to 
an incoming call. In most but not all areas, the 
sum of RENs should not exceed five (5.0). To 
be certain of the number of devices that may be 
connected to a line, as determined by the total 
RENs, contact the local telephone company. For 
products approved after July 23, 2001, the REN 
for the product is part of the product identifier 
that has the format 
US:AAAEQ##TXXXX. The digits represented by 
## are the REN without a decimal point (e.g., 03 
is a REN of 0.3).
If this equipment causes harm to the telephone 
network, the telephone company will notify you 
in advance that  temporary discontinuance of 
service may be required. But if advance notice 
isn’t practical, the telephone company will notify 
the customer as soon as possible. Also, you will 
be advised of your right to file a complaint with 
the FCC if you believe it is necessary. The telephone company may make changes in 
its facilities, equipment, operations or 
procedures that could affect the operation of the 
equipment. If this happens the telephone 
company will provide advance notice in order 
for you to make necessary modifications to 
maintain uninterrupted service.
If trouble is experienced with this equipment, for 
repair or warranty information, please contact a 
Factory Service Center or other Authorized 
Servicer. If the equipment is causing harm to 
the telephone network, the telephone company 
may request that you disconnect the equipment 
until the problem is resolved.
Connection to party line service is subject to 
state tariffs. Contact the state public utility 
commission, public service commission or 
corporation commission for information.
If your home has specially wired alarm 
equipment connected to the telephone 
line, ensure the installation of this equipment 
does not disable your alarm equipment. If you 
have questions about what will disable alarm 
equipment, consult your telephone company or 
a qualified installer.
This equipment is hearing aid compatible as 
defined by the FCC in 47 CFR Section 68.316.
When you hold the phone to your ear, noise 
might be heard in your Hearing Aid. Some 
Hearing Aids are not adequately shielded from 
external RF (radio frequency) energy. If noise 
occurs, use an optional headset accessory or 
the speakerphone option (if applicable) when 
using this phone. Consult with your audiologist 
or Hearing Aid manufacturer about the 
availability of Hearing Aids which provide 
adequate shielding to RF energy commonly 
emitted by digital devices. 
WHEN PROGRAMMING EMERGENCY 
NUMBERS AND(OR)  MAKING TEST  CALLS 
TO EMERGENCY NUMBERS:
 
1) Remain on the line and briefly explain to the 
    dispatcher the reason for the call.
TG9391.book  Page 52  Tuesday, July 8, 2008  8:01 AM 
						

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53For assistance, please visit http://www.panasonic.com/help
2) Perform such activities in the off-peak hours, such as early morning or late evenings.
This device complies with Part 15 of the FCC 
Rules. Operation is subject to the following two 
conditions:
(1) This device may not cause harmful 
interference, and (2) this device must accept 
any interference received, including interference 
that may cause undesired operation.
Privacy of communications may not be ensured 
when using this phone.
CAUTION:
Any changes or modifications not expressly 
approved by the party responsible for 
compliance could void the user’s authority to 
operate this device.
NOTE:
This equipment has been tested and found to 
comply with the limits for a Class B digital 
device, pursuant to Part 15 of the FCC Rules. 
These limits are designed to provide reasonable 
protection against harmful interference in a 
residential installation. This equipment 
generates, uses, and can radiate radio 
frequency energy and, if not installed and used 
in accordance with the instructions, may cause 
harmful interference to radio communications. 
However, there is no guarantee that interference 
will not occur in a particular installation. If this 
equipment does cause harmful interference to 
radio or television reception, which can be 
determined by turning the equipment off and on, 
the user is encouraged to try to correct the 
interference by one or more of the following 
measures: 
– Reorient or relocate the receiving antenna.
– Increase the separation between the  equipment and receiver.
– Connect the equipment into an outlet on a  circuit different from that to which the receiver 
is connected.
– Consult the dealer or an experienced      
   radio/TV technician for help.
Some cordless telephones operate at 
frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent 
such interference, the base of the cordless 
telephone should not be placed near or on top of 
a TV or VCR. If interference is experienced, move the cordless telephone further away from 
the TV or VCR. This will often reduce, or 
eliminate, interference.
FCC RF Exposure Warning:
L This product complies with FCC radiation 
exposure limits set forth for an uncontrolled 
environment. 
L To comply with FCC RF exposure  requirements, the base unit must be installed 
and operated 20 cm (8 inches) or more 
between the product and all person’s body 
(excluding extremities of hands, wrist and 
feet). 
L This product may not be collocated or  operated in conjunction with any other 
antenna or transmitter.
L The handset may be carried and operated  with only the specific provided belt-clip. Other 
non-tested belt-clips or similar body-worn 
accessories may not comply and must be 
avoided.
Notice:
L FCC ID can be found inside the battery   
    compartment or on the bottom of the units.
Compliance with TIA-1083 standard: 
Telephone handsets identified with this logo 
have reduced noise and interference when 
used with T-Coil equipped hearing aids and 
cochlear implants.
T
Compatible with
Hearing Aid T-Coil
TIA-1083
TG9391.book  Page 53  Tuesday, July 8, 2008  8:01 AM 
						

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54For assistance, please visit http://www.panasonic.com/help
ENERGY STAR 
As an 
ENERGY STA R® Participant, 
Panasonic has determined that this product 
meets the 
ENERGY STAR guidelines for 
energy efficiency. 
ENERGY STAR is a U.S. 
registered mark.
Notice
TG9391.book  Page 54  Tuesday, July 8, 2008  8:01 AM 
						

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55For assistance, please visit http://www.panasonic.com/help
Specifications
■Standard:
DECT 6.0 (Digital Enhanced Cordless 
Telecommunications 6.0)
■ Number of channels:
60 Duplex Channels
■ Frequency range:
1.92 GHz to 1.93 GHz
■ Duplex procedure:
TDMA (Time Division Multiple Access)
■ Channel spacing:
1,728 kHz
■ Bit rate:
1,152 kbit/s
■ Modulation:
GFSK (Gaussian Frequency Shift Keying)
■ RF transmission power:
115 mW (max.)
■ Voice coding:
ADPCM 32 kbit/s
■ Power source:
120 V AC, 60 Hz
■ Power consumption:
Base unit:
Standby: Approx. 1.1 W
Maximum: Approx. 2.0 W
Charger:
Standby: Approx. 0.6 W
Maximum: Approx. 3.6 W
■ Operating conditions:
5°C – 40 °C (41 °F – 104 °F), 20 % – 80 % 
relative air humidity (dry)
■ Dimensions:
Base unit:  Approx. 127 mm  × 216 mm  × 
155 mm
(5 inches ×  8 
1/2 inches × 6 3/32 inches)
Handset:  Approx. 156 mm  × 49 mm  × 32 mm
(6 
1/8 inches  × 1 15/16 inches  × 1 1/4 inches)
Charger:  Approx. 51 mm  × 75 mm ×  88 mm
(2 inches ×  2 
15/16 inches × 3 15/32 inches)
■ Mass (weight):
Base unit:  Approx. 720 g (1.59 lb)
Handset:  Approx. 130 g (0.29 lb)
Charger:  Approx. 60 g (0.13 lb)
Note:
L Design and specifications  are subject to change 
without notice. L
The illustrations in these instructions may vary 
slightly from the actual product.
TG9391.book  Page 55  Tuesday, July 8, 2008  8:01 AM 
						

							Useful Information
56For assistance, please visit http://www.panasonic.com/help
Customer services
Customer Services Directory
Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service 
Center; purchase Parts and Accessories; or make Customer Service and Literature requests by 
visiting our Web Site at:
http://www.panasonic.com/help
or, contact us via the web at: 
http://www.panasonic.com/contactinfo
You may also contact us directly at: 1-800-211-PANA (1-800-211-7262),
Monday - Friday 9 am to 9 pm; Saturday - Sunday 10 am to 7 pm, EST.
TTY users (hearing or speech impaired users) can call 1-877-833-8855.
TTY users (hearing or speech impaired users) can call 1-866-605-1277.
Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by 
visiting our Web Site at:
http://www.pstc.panasonic.com
or, send your request by E-mail to:
[email protected]
You may also contact us directly at:
1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
(Monday - Friday 9 am to 9 pm, EST.)
Panasonic Service and Technology Company
20421 84th Avenue South, Kent, WA 98032
(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks.)
Accessory Purchases
Service in Puerto Rico
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, 
Carolina, Puerto Rico 00985
Phone (787)750-4300, Fax (787)768-2910
TG9391.book  Page 56  Tuesday, July 8, 2008  8:01 AM 
						

							Useful Information
57For assistance, please visit http://www.panasonic.com/help
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF PANASONIC CORPORATION OF 
NORTH AMERICA 
One Panasonic Way, 
Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.
San Gabriel Industrial Park, 
Ave. 65 de Infantería, Km. 9.5,
Carolina, Puerto Rico 00985
Panasonic Telephone Products 
Limited Warranty
Limited Warranty CoverageIf your product does not work properly because of a defect in materials \
or workmanship, Panasonic 
Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collective\
ly referred to as “the 
warrantor”) will, for the length of the period indicated on the char\
t below, which starts with the date 
of original purchase (“Limited Warranty period”), at its option either (a) repair your product wit\
h new 
or refurbished parts, or (b) replace it with a new or a refurbished pr\
oduct. The decision to repair or 
replace will be made by the warrantor.
     Parts    Labor
     One (1) Year    One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During the “Parts” 
Limited Warranty period, there will be no charge for parts. You must mail-in your product prepaid 
during the Limited Warranty period. This Limited Warranty excludes both parts and labor for 
batteries, antennas, and cosmetic parts (cabinet). This Limited Warranty only applies to products 
purchased and serviced in the United States or Puerto Rico. This Limited Warranty is extended only 
to the original purchaser and only covers products purchased as new.
Ship-In Service
For assistance in the continental U.S.A. in obtaining repairs please shi\
p the product prepaid to:
   PSTC (Panasonic) Exchange Center,
   4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503 [email protected]
When shipping the unit carefully pack in a padded shipping carton, inclu\
de all accessories, and 
send it prepaid. Include a letter detailing the complaint, a return addr\
ess and provide a day time 
phone number where you can be reached. P.O. Boxes are not acceptable. Keep the tracking 
number for your records. A copy of valid registered receipt is required under the 1 year parts and\
 
labor Limited Warranty.
For Limited Warranty service for headsets if a headset is included with this product \
please follow 
instructions above.
For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-7\
50-4300 or fax (787)-768-2910.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE PURCHASER WILL 
BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE 
OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE 
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF 
PURCHASE.
✄
TG9391.book  Page 57  Tuesday, July 8, 2008  8:01 AM 
						

							Useful Information
58For assistance, please visit http://www.panasonic.com/help
Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and 
DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty ALSO DOES 
NOT COVER damages which occurred in shipment, or failures which are caused \
by products not 
supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, bug 
infestation, mishandling, misapplication, alteration, faulty installatio\
n, set-up adjustments, 
misadjustment of consumer controls, improper maintenance, power line sur\
ge, lightning damage, 
modification, introduction of sand, humidity or liquids, commercial use \
such as hotel, office, 
restaurant, or other business or rental use of the product, or service b\
y anyone other than a Factory 
Service Center or other Authorized Servicer, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY 
COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY 
BREACH OF THIS LIMITED WARRANTY. (As examples, this excludes damages for lost time, lost 
calls or messages, cost of having someone remove or re-install an instal\
led unit if applicable, travel 
to and from the servicer. The items listed are not exclusive, but are for illustration only.)  ALL 
EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF 
MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or co\
nsequential damages, or 
limitations on how long an implied warranty lasts, so the exclusions may\
 not apply to you.
This Limited Warranty gives you specific legal rights and you may also have other righ\
ts which vary 
from state to state. If a problem with this product develops during or a\
fter the Limited Warranty 
period, you may contact your dealer or Service Center. If the problem is not handled to your 
satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for 
the warrantor.
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE 
YOUR RESPONSIBILITY.
TG9391.book  Page 58  Tuesday, July 8, 2008  8:01 AM 
						

							Index
59
Index
A Additional handset:  32
Alarm:  31
Answering calls Base unit:  19
Handset:  19
Answering system Call screening: 36
Erasing messages:  37, 38, 40
Listening to messages:  37, 38, 39
Memory capacity:  36
Number of rings:  41
Recording time: 41
Remote access code:  39
Remote operation:  39
Ring count:  41
Toll saver:  41
Turning on/off: 36,  40
Auto talk: 19
B  Battery:  15
Belt clip:  46
C  Caller ID number auto edit:  34
Caller ID service: 33
Caller list Calling back:  33
Editing:  34
Erasing:  34, 35
Storing:  35
Viewing:  33
Call privacy:  21
Call share: 21
Call waiting:  20
Call Waiting Caller ID:  20
Check tel line 1:  47
Check tel line 2:  13, 47
CID (Caller ID):  33
Conference calls:  44
Customer support:  31
D  Date and time: 17
Dialing mode:  16
Direct commands:  28
Display
Contrast:  28
Language:  16
E  Error messages:  47
F  Flash:  20, 29
G  Greeting message:  36
Group ringer tone:  33 H 
Handset
Deregistration:  32
Locator:  45
Registration:  32
Headset, optional:  46
Hold:  20
I  Intercom:  43
Interrupt tone: 28
K  Key tone:  28
L  Line mode: 29
Line selection mode:  17
M  Making calls
Base unit:  18
Handset:  18
Memory full:  23, 37, 38, 47
Menu icons:  11
Messages full:  36, 37, 38, 47
Missed calls:  33
Mute:  20
N  Night mode:  31
P  Pause:  18
Phonebook Adding:  22
Chain dial:  24
Copying:  24
Editing:  23
Erasing:  23
Group:  22
Power failure:  12, 13, 47
Programmable settings:  25
R  Redialing:  18
Ringer tone: 29
Rotary/pulse service:  20
S  SP-PHONE (Speakerphone):  18
T  Time adjustment: 29
Transferring calls:  43
Troubleshooting:  48
TTY:  5, 56
V  VM (Voice mail):  42
Voice guidance language: 16
Voice mail:  41, 42
Vol ume
Receiver:  10, 18
Ringer (Base unit):  19, 29
Ringer (Handset):  19, 29
Speaker:  10, 18
W  Wall mounting:  46
TG9391.book  Page 59  Tuesday, July 8, 2008  8:01 AM 
						

							PNQX1454ZA     CM0708SY0
For your future reference
We recommend keeping a record of the following information to assist with any repair under warranty.
Panasonic Consumer Electronics Company,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094
Panasonic Puerto Rico, Inc.
San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina,
Puerto Rico 00985
Copyright:
This material is copyrighted by Panasonic Communicati
ons Co., Ltd., and may be reproduced for internal 
use only. All other reproduction, in whole or in part,  is prohibited without the written consent of Panasonic 
Communications Co., Ltd.
© 2008 Panasonic Communications Co., Ltd. All Rights Reserved. Serial No.
Date of purchase
(found on the bottom of the base unit)
Name and address of dealer
If you need assistance with setup or operation
1 Visit our website: http://www.panasonic.com/help
2 Contact us via the web at: http://www.panasonic.com/contactinfo
3 Call us at: 1-800-211-PANA (1-800-211-7262)
   TTY users (hearing or speech impaired users) can call  1-877-833-8855.
When you ship the product
L Carefully pack your unit, preferably in the original carton.
L  Attach a letter, detailing the symptom.
L  Send the unit to PSTC (Panasonic) Exchange Center, prepaid and adequately insured.
L  Do not send your unit to Panasonic Consumer Electronics Company listed b\
elow or to executive 
or regional sales offices. These locations do not repair consumer products.
Attach your purchase receipt here.
TG9391.book  Page 60  Tuesday, July 8, 2008  8:01 AM