Panasonic Kx Tg9391 Operating Instructions Manual

							This unit is compatible with Caller ID. You must subscribe to the appropriate service offered 
by your service provider/telephone company.
Please read these operating instructions before using the unit and save them for future 
reference.
For assistance, visit our website:
http://www.panasonic.com/help for customers in the U.S.A. or Puerto Rico.
Charge the batteries for about 7 hours before initial use.
Operating Instructions
Expandable Digital Corded/Cordless
 Answering System
Model No. KX-TG9391
with 2 Handsets
Model shown is KX-TG9391.
Model No. KX-TG9392
TG9391.book  Page 1  Tuesday, July 8, 2008  8:01 AM 
						

							Table of Contents
2
Introduction
Product information . . . . . . . . . . . . . . . . . . . . . . . 3
Accessory information . . . . . . . . . . . . . . . . . . . . . 4
System capabilities . . . . . . . . . . . . . . . . . . . . . . . 5
For your safety  . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Important safety instructions . . . . . . . . . . . . . . . . 7
For best performance  . . . . . . . . . . . . . . . . . . . . . 7
Preparation
Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Display/Indicators . . . . . . . . . . . . . . . . . . . . . . . 10
Symbols used in these operating instructions . . 11
Connections  . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Battery installation and replacement . . . . . . . . . 15
Battery charge . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting up the unit before use . . . . . . . . . . . . . . 16
Making/Answering Calls
Making calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Answering calls . . . . . . . . . . . . . . . . . . . . . . . . . 19
Useful features during a call . . . . . . . . . . . . . . . 20
Using the other line during a call. . . . . . . . . . . . 21
Phonebook
Base unit/handset phonebook  . . . . . . . . . . . . . 22
Copying phonebook entries  . . . . . . . . . . . . . . . 24
Programming
Programmable settings . . . . . . . . . . . . . . . . . . . 25
Special instructions for programmable settings 31
Registering a unit  . . . . . . . . . . . . . . . . . . . . . . . 32
Caller ID Service
Using Caller ID service . . . . . . . . . . . . . . . . . . . 33
Caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Answering System
Answering system . . . . . . . . . . . . . . . . . . . . . . . 36
Turning the answering system on/off  . . . . . . . . 36
Greeting message . . . . . . . . . . . . . . . . . . . . . . . 36
Listening to messages using the base unit . . . . 37
Listening to messages using the handset . . . . . 38
Remote operation . . . . . . . . . . . . . . . . . . . . . . . 39
Answering system settings . . . . . . . . . . . . . . . . 41
Voice Mail Service
Voice mail service . . . . . . . . . . . . . . . . . . . . . . . 42
Intercom/Locator
Intercom  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Transferring calls . . . . . . . . . . . . . . . . . . . . . . . . 43
Conference calls . . . . . . . . . . . . . . . . . . . . . . . . 44
Handset locator . . . . . . . . . . . . . . . . . . . . . . . . . 45
Useful Information
Wall mounting for charger. . . . . . . . . . . . . . . . .  46
Belt clip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Headset (optional)  . . . . . . . . . . . . . . . . . . . . . .  46
Error messages  . . . . . . . . . . . . . . . . . . . . . . . .  47
Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . .  48
FCC and other information . . . . . . . . . . . . . . . .  52
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . .  55
Customer services  . . . . . . . . . . . . . . . . . . . . . .  56
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  57
Index
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  59
TG9391.book  Page 2  Tuesday, July 8, 2008  8:01 AM 
						

							Introduction
3For assistance, please visit http://www.panasonic.com/help
Product information
Thank you for purchasing a Panasonic digital cordless phone.
Notable differences between the models
KX-TG9391 series
*1 Feature differences:Intercom calls can be made between the handsets by  purchasing and registering one or more optional 
handsets (page 5). L
Model shown is
KX-TG9392.
Model No.Base unitHandset
Part No.Part No.Quantity
KX-TG9391*1KX-TG9391 KX-TGA939 1
KX-TG9392 KX-TG9391 KX-TGA939 2
TG9391.book  Page 3  Tuesday, July 8, 2008  8:01 AM 
						

							Introduction
4For assistance, please visit http://www.panasonic.com/help
Accessory information
Supplied accessories
*1 Both of the AC adaptors function well.
*2 See page 4 for replacement battery information.
*3 The handset cover comes attached to the handset.
Additional/replacement accessories
Please contact your nearest Panasonic dealer for sales information.
Replacement battery information:
L Replace batteries only with a nickel metal hydride ( Ni-MH) type of battery. This model requires 2 AAA 
(R03) batteries for every handset. For best performance, we recommend using Panasonic 
rechargeable batteries (Order No. HHR-4DPA).  To order, please call 1-800-332-5368 or visit 
http://www.panasonic.com/batterystore
No.Accessory item/Order numberQuantity
KX-TG9391KX-TG9392
1 AC adaptor for base unit*1/PQLV207T or PQLV219Z 11
2 4-wire telephone line cord with green plugs/PQJA10088Z 11
3 2-wire telephone line cord with transparent plugs/PQJA10075Z 1 1
4 Corded handset/PNLXP1001Z 11
5 Corded handset cord/PQJA212V 11
6 Rechargeable batteries
*224
7 Handset cover*3/PNYNTGA430BR 12
8 Belt clip/PNKE1004Z1 12
9 Charger/PNLC1001YT 12
j AC adaptor for charger
*1/PQLV209T or PQLV219Z 12
12345
6789j
No.Accessory itemOrder number
1 Headset KX-TCA60, KX-TCA86, KX-TCA92, KX-TCA93, KX-TCA94, KX-TCA95
2 2-line splitter KX-J42
1
LHeadset shown is
KX-TCA86. 2
TG9391.book  Page 4  Tuesday, July 8, 2008  8:01 AM 
						

							Introduction
5For assistance, please visit http://www.panasonic.com/help
Expanding your phone system
You can expand your phone system by registering optional KX-TGA939 handsets (6 max.) to a single 
base unit.
Sales and support information
L To order additional/replacement a ccessories, call 1-800-332-5368.
L TTY users (hearing or speech impaired users) can ca ll 1-866-605-1277.
System capabilities
The unit can accommodate up to 2 external telephone  lines and the following operations are available at 
a time.
How many units can be in use at one time?
■ A maximum of 4 parties are available:
Line 1: Outside call (including 1 extension and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
■ A maximum of 5 parties are available:
Line 1: Conference call (including 2 extensions and 1 outside party)
Line 2: Outside call (including 1 extension and 1 outside party)
■ The following operations are possible simultaneously:
LAn outside call and 1 pair of intercom call can be made at a time.
L While a caller is leaving a message on your answering system through one line, the unit can make 
an outside call through another line.
Note:
L The maximum operating number may decrease, depending on the state of usage, for example, when 
the answering system is taking a call.
Ex. Outside call on line 1
Ex. Outside call on line 2
Ex. Conference call on line 1 Ex. Outside call on line 2
TG9391.book  Page 5  Tuesday, July 8, 2008  8:01 AM 
						

							Introduction
6For assistance, please visit http://www.panasonic.com/help
For your safety
To prevent severe injury and loss of life/property, 
read this section carefully before using the product 
to ensure proper and safe operation of your 
product.
WARNING
Power connection
LUse only the power source marked on the 
product.
L Do not overload power outlets and extension 
cords. This can result in the risk of fire or electric 
shock.
L Completely insert the AC adaptor/power plug 
into the power outlet. Failure to do so may cause 
electric shock and/or excessive heat resulting in 
a fire.
L Regularly remove any dust, etc. from the AC 
adaptor/power plug by pulling it from the power 
outlet, then wiping with a dry cloth. Accumulated 
dust may cause an insulation defect from 
moisture, etc. resulting in a fire.
L Unplug the product from power outlets if it emits 
smoke, an abnormal smell, or makes an 
unusual noise. These condit ions can cause fire 
or electric shock. Confirm that smoke has 
stopped emitting and contact the Panasonic Call 
Center at 1-800-211- PANA (1-800-211-7262).
L Never touch the plug with wet hands. Danger of 
electric shock exists.
Installation
LTo prevent the risk of fire or electrical shock, do 
not expose the product to rain or any type of 
moisture.
L Do not place or use this product near 
automatically controlled devices such as 
automatic doors and fire alarms. Radio waves 
emitted from this product may cause such 
devices to malfunction resulting in an accident.
Operating safeguards
LUnplug the product from power outlets before 
cleaning. Do not use liquid or aerosol cleaners.
L Do not disassemble the product.
L Do not spill liquids (detergents, cleansers, etc.) 
onto the telephone line cord plug, or allow it to  become wet at all. This may cause a fire. If the 
telephone line cord plug becomes wet, 
immediately pull it from the telephone wall jack, 
and do not use.
L Do not excessively pull the corded handset cord 
from the base unit. This  may cause the base unit 
to fall, resulting in injury.
Medical
L Consult the manufacturer of any personal 
medical devices, such as pacemakers or 
hearing aids, to determine if they are adequately 
shielded from external RF (radio frequency) 
energy. (The product operates in the frequency 
range of 1.92 GHz to 1.93 GHz, and the RF 
transmission power is 115 mW (max.).)
L Do not use the product in health care facilities if 
any regulations posted in the area instruct you 
not to do so. Hospitals or health care facilities 
may be using equipment that could be sensitive 
to external RF energy.
CAUTION
Installation and relocation
LNever install telephone wiring during an 
electrical storm.
L Never install telephone line jacks in wet 
locations unless the jack is specifically designed 
for wet locations.
L Never touch uninsulated telephone wires or 
terminals unless the telephone line has been 
disconnected at the network interface.
L Use caution when installing or modifying 
telephone lines.
L The AC adaptor is used as the main disconnect 
device. Ensure that the AC outlet is installed 
near the product and is  easily accessible.
L The cordless handset is unable to make calls 
when:
– the handset batteries need recharging or 
have failed.
– there is a power failure.
Battery
L We recommend using the batteries noted on 
page 4. USE ONLY rechargeable Ni-MH 
batteries AAA (R03) size.
L Do not mix old and new batteries.
TG9391.book  Page 6  Tuesday, July 8, 2008  8:01 AM 
						

							Introduction
7For assistance, please visit http://www.panasonic.com/help
LDo not open or mutilate the batteries. Released 
electrolyte from the batteries is corrosive and 
may cause burns or injury to the eyes or skin. 
The electrolyte may be toxic if swallowed.
L Exercise care when handling the batteries. Do 
not allow conductive materials such as rings, 
bracelets, or keys to touch the batteries, 
otherwise a short circuit may cause the batteries 
and/or the conductive material to overheat and 
cause burns.
L Charge the batteries provided with or identified 
for use with this product only, in accordance with 
the instructions and limitations specified in this 
manual.
L Only use a compatible charger to charge the 
batteries. Do not tamper with the charger. 
Failure to follow these instructions may cause 
the batteries to swell or explode.
Important safety 
instructions
When using your product,  basic safety precautions 
should always be followed to reduce the risk of fire, 
electric shock and injury to persons, including the 
following:
1. Do not use this product near water for example, 
near a bathtub, washbowl, kitchen sink or 
laundry tub, in a wet basement or near a 
swimming pool.
2. Avoid using a telephone (other than a cordless  type) during an electrical storm. There may be 
a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in  the vicinity of the leak.
4. Use only the power cord and batteries indicated 
in this manual. Do not dispose of batteries in a 
fire. They may explode. Check with local codes 
for possible special disposal instructions.
SAVE THESE INSTRUCTIONS
For best performance
Base unit location/avoiding noise
The base unit and other compatible Panasonic 
units use radio waves to communicate with each 
other. L
For maximum coverage and noise-free 
communications, place your base unit:
– at a convenient, high, and central location 
with no obstructions between the cordless 
handset and base unit in an indoor 
environment.
– away from electronic appliances such as TVs,  radios, personal comput ers, wireless devices 
or other phones.
– avoid facing radio frequency transmitters,  such as external antennas of mobile phone 
cell stations (avoid putting the base unit on a 
bay window or near a window).
L Coverage and voice quality depends on the 
local environmental conditions.
L If the reception for a base unit location is not 
satisfactory, move the base unit to another 
location for better reception.
Environment
LKeep the product away from electrical noise 
generating devices, such as fluorescent lamps 
and motors.
L The product should be kept free from excessive 
smoke, dust, high temperature, and vibration.
L The product should not be exposed to direct 
sunlight.
L Do not place heavy objects on the power cord or 
top of the product.
L When you leave the product unused for a long 
period of time, unplug the product from the 
power outlet.
L The product should be kept away from heat 
sources such as heaters, kitchen stoves, etc. It 
should not be placed in rooms where the 
temperature is less than 5  °C (41  °F) or greater 
than 40  °C (104  °F). Damp basements should 
also be avoided.
L The maximum calling distance may be 
shortened when the product is used in the 
following places: Near obstacles such as hills, 
tunnels, underground, near metal objects such 
as wire fences, etc.
L Operating the product near electrical appliances 
may cause interference. Move away from the 
electrical appliances.
Routine care
LWipe the outer surface of the product with a 
soft moist cloth.
TG9391.book  Page 7  Tuesday, July 8, 2008  8:01 AM 
						

							Introduction
8For assistance, please visit http://www.panasonic.com/help
LDo not use benzine, thinner, or any abrasive 
powder.
Notice for product disposal, transfer, or return
LThis product can store y our private/confidential 
information. To protect your 
privacy/confidentiality, we recommend that you 
erase the information such as phonebook or 
caller list entries from the memory before you 
dispose of, transfer, or return the product.
TG9391.book  Page 8  Tuesday, July 8, 2008  8:01 AM 
						

							Preparation
9For assistance, please visit http://www.panasonic.com/help
Controls
Base unit
ACorded handset
B Receiver
C Speaker
D {LINE 1 }
LINE1 indicator
E {LINE 2 }
LINE2 indicator
F {HOLD}
G {REDIAL } { PAUSE }
H {FLASH } { CALL WAIT }
I Display
J Soft keys
K MIC (Microphone)
L Dial keypad
({*}: TONE)
M {SP-PHONE } (Speakerphone)
SP-PHONE indicator
N {6 } (Play)
Message indicator
O {ERASE }
P {■ } (STOP) (EXIT)
Q {ANSWER SELECT }
R ANSWER ON indicator S
{ANSWER ON }
T {LOCATOR } { INTERCOM }
U Navigator key ( {^}/{V} /{ 7 }/{ 8 })
VOL. (Volume:  {^}/{V} )
Handset
ASpeaker
B Soft keys
C Headset jack
D {C}  (TALK)
E {s}  (SP-PHONE: Speakerphone)
F Dial keypad 
({*}: TONE)
G {FLASH } { CALL WAIT }
H Charge indicator
Ringer indicator
I Receiver
J Display
K {OFF }
L Navigator key ( {^}/{V} /{ < }/{ > })
?  (Volume:  {^} /{V} )
M {PAUSE } { REDIAL }
N {HOLD } { INTERCOM }
O Microphone
P Charge contacts
A
I
J
L
M
K
H
N
O
P
B
G
F
C
D
E
TG9391.book  Page 9  Tuesday, July 8, 2008  8:01 AM 
						

							Preparation
10For assistance, please visit http://www.panasonic.com/help
Using the navigator keys
The navigator keys can be used to navigate 
through menus and to select items shown on the 
display by pressing:
Base unit: {^} , {V} , {7 }, or { 8}
Handset:  {^} , {V} , {< }, or { >}
To adjust the receiver or speaker volume, press 
{^}  to increase the volume, or press  {V} to 
decrease the volume repeatedly while talking.
Soft keys
Each unit features 3 soft keys. By pressing a soft 
key, you can select the feature shown directly 
above it on the display.
Display/Indicators
Base unit display items
Handset display items
Base unit
Handset
Base unit Handset
{V}
{^}
{}
{^}{V}
{7}{
8}
ItemMeaning
W
X Indicates the selected line(s) for 
answering system operations and 
settings.
Ringer volume (page 29) is off.
*1
3
Night mode is on (page 31).
PRIV. Call privacy mode is on (page 21).
*1 Corresponding line number(s) is indicated  next to the item.
ItemMeaning
1 Battery level
w Within range of the base unit
LWhen flashing: Handset is 
searching for the base unit 
(page 48).
c
d The line is in use.
L
When flashing:
– the call is put on hold on that 
line.
– the answering system is  answering a call on that line.
L When flashing rapidly: an 
incoming call is now being 
received on that line.
Ringer volume (page 29) is off.
*1
s Speaker is on (page 18).
3 Night mode is on (page 31).
E Alarm is on (page 31).
m Handset number
PRIV. Call privacy mode is on (page 21).
*1 Corresponding line number(s) is indicated  next to the item.
L2 L1
L2
L1
TG9391.book  Page 10  Tuesday, July 8, 2008  8:01 AM