Panasonic Kx Tg9391 Operating Instructions Manual

							Making/Answering Calls
21For assistance, please visit http://www.panasonic.com/help
Call share
This feature allows you to join an existing outside 
call.
To join the conversation, press {LINE 1 } or  {LINE 
2 } to select the line that is being used by another 
extension for an outside call, then lift the corded 
handset.
To join the conversation, press  {LINE 1 } or  {LINE 
2 } to select the line that is being used by another 
extension for an outside call.
Note for base unit and handset:
L A maximum of 3 parties (including 1 outside 
party) can join a conversation.
Call privacy
Call privacy allows you to prevent other users from 
joining your conversations with outside callers. To 
allow other users to join  your conversations, leave 
this feature off. The default setting is  “Off”.
1Press {MENU } during an outside call.
L If any options appear on the display, perform 
the following:
{V} /{^} : “Privacy”  i { SELECT }
2{V}/{^} : “On” or “Off”  i { SELECT }
L When this feature is turned on, “PRIV.” is 
displayed.
1Press  {MENU } during an outside call.
2{V} /{^} : “Privacy”  i { SELECT }
3{V}/{^} : “On” or “Off”  i { SELECT }
L When this feature is turned on, “PRIV.” is 
displayed.
Note for base unit and handset:
L This feature will turn off after you hang up the 
call.
Using the other line during a 
call
You can use the other line in the following ways:
– When a call is being received on the other line 
during a conversation, an interrupt tone will be 
heard (page 28). You can answer the 2nd call 
while holding the 1st call.
– During an outside call, you can also make a call  using the other line by holding the 1st call.
Example: If you are using line 1:
1Press {HOLD } to put the 1st call (line 1) on 
hold.
2Press  {LINE 2 } to make or answer a 2nd call.
L To hold the 2nd call, press  {HOLD }.
3To return to the 1st call (line 1), press  {LINE 
1 }.
Example: If you are using line 1:
1Press {HOLD } 2 times to put the 1st call (line 
1) on hold.
2Press  {LINE 2 } to make or answer a 2nd call.
L To hold the 2nd call, press  {HOLD } 2 times.
3To return to the 1st call (line 1), press  {LINE 
1 }.
Note for base unit and handset:
L If you subscribe to Caller ID, the 2nd caller’s 
information is displayed when a call is being 
received on the other line (page 33).
:  Base unit
Y Handset
:  Base unit
Y Handset
:  Base unit
Y Handset
TG9391.book  Page 21  Tuesday, July 8, 2008  8:01 AM 
						

							Phonebook
22For assistance, please visit http://www.panasonic.com/help
Base unit/handset 
phonebook
The phonebook allows you to make calls without 
having to dial manually. You can add names and 
phone numbers to the base unit and handset 
phonebook independently, and assign each 
phonebook entry to the desired group.
– Base unit: up to 100 entries
– Handset: up to 100 entries
Adding entries
1
Proceed with the operation for your unit.
Base unit: { C }
Handset:  { MENU } i  {#}{ 2}{8 }{0}
2{ADD }
3Enter the party’s name (16 characters max.). 
i { OK }
4Enter the party’s phone number (24 digits 
max.).  i { OK }
5{V}/{^} : Select the desired group.  i 
{ SELECT } 2 times
L To add other entries, repeat from step 3.
6Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF}
Note:
L Caller ID subscribers can use group ringer tone 
feature (page 33).
Character table for entering names
While entering characters, you can switch 
between uppercase and lowercase by pressing 
{*}. L
To enter another character that is located on the 
same dial key:
Base unit:  Press {8 } to move the cursor to the 
next space.
Handset:  Press {> } to move the cursor to the 
next space.
Correcting a mistake
1Proceed with the operation for your unit.
Base unit:  Press {7 } or  {8 } to move the 
cursor to the character or number you want to 
erase.
Handset:  Press {< } or  {> } to move the 
cursor to the character or number you want to 
erase.
2Press  {CLEAR} , and then enter the 
appropriate character or number.
L Press and hold  {CLEAR}  to erase all 
characters or numbers.
Groups
Groups can help you find entries in the phonebook 
quickly and easily. When adding an entry to the 
phonebook, you can assign it to one of 9 groups. 
You can change the names of groups assigned for 
phonebook entries (“Friends”, “Family”, etc.) and 
then search for phonebook entries by group. The 
group ringer tone feature is available for Caller ID 
subscribers (page 33).
Changing group names
The default group name is  “Group 1” to “Group 
9 ”.
:  Base unit / Y Handset
KeyCharacter
{ 1 } Space # & ’ ( )
;,–./1
{ 2 } ABC2
abc2
{ 3 } DE F3
def 3
{ 4 } GH I 4
ghi 4
{5 } JKL5
jkl5
{ 6 } MN O6
mn o 6
{ 7 } PQRS7
pqr s7
{ 8 } TUV8
tuv8
{ 9 } WX Y Z 9
wx yz9
{ 0 } Space 0
: Base unit / Y Handset
KeyCharacter
TG9391.book  Page 22  Tuesday, July 8, 2008  8:01 AM 
						

							Phonebook
23For assistance, please visit http://www.panasonic.com/help
1Proceed with the operation for your unit.
Base unit: { C }
Handset:  { MENU } i  {#}{2 }{8}{0}
2{MENU }
3{V}/{^} : “Group”  i { SELECT }
4{V}/{^} : Select the desired group.  i 
{ SELECT }
5{V}/{^} : “Group name ” i  { SELECT }
6Edit the name (10 characters max.; page 22). 
i { SAVE }
7Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF }
Finding and calling a phonebook 
entry
Once you have found the desired entry using one 
of the following 3 methods, make a call with your 
unit.
Base unit:  Lift the corded handset.
L You can also make a call by pressing  {LINE 1 } 
or  {LINE 2 }, then lifting the corded handset.
Handset:  {C}
L You can also make a call by pressing  {CALL }, 
then pressing  {LINE 1 } or { LINE 2 }.
Scrolling through all entries
1Proceed with the operation for your unit.
Base unit:  { C }
Handset:  { MENU } i  {#}{2 }{8}{0}
2{V} /{^} : Select the desired entry.
Searching by first character (alphabetically)
1Proceed with the operation for your unit.
Base unit:  { C }
Handset:  { MENU } i  {#}{2 }{8}{0}
2Press the dial key ( {0 } -  {9 }) which contains 
the character you are searching for (page 22).
L Press the same dial key repeatedly to 
display the first entry corresponding to each 
character located on that dial key.
L If there is no entry corresponding to the 
character you selected, the next entry is 
displayed.
3{V} /{^} : Scroll through the phonebook if 
necessary.
Searching by group
1Proceed with the operation for your unit.
Base unit:  { C }
Handset:  { MENU } i  {#}{2 }{8}{0}
2{GROUP }
3{V}/{^} : Select the group you want to search. 
i  { SELECT }
L If you select  “All groups ”, the unit ends 
the group search.
4{V} /{^} : Scroll through the phonebook if 
necessary.
Editing entries
1
Find the desired entry (page 23).  i { MENU }
2{V}/{^} : “Edit”  i { SELECT }
3Edit the name if neces sary (16 characters 
max.; page 22).  i { OK }
4Edit the phone number if necessary (24 digits 
max.).  i { OK }
5{V}/{^} : Select the desired group (page 22). 
i  { SELECT } 2 times
6Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF}
Erasing entries
Erasing an entry
1Find the desired entry (page 23).
2{MENU }
3{V}/{^} : “Erase”  i { SELECT }
4{V}/{^} : “Yes”  i { SELECT }
5Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF }
Erasing all entries
1Proceed with the operation for your unit.
Base unit:  { C }
:  Base unit / Y Handset:  Base unit / Y Handset
:  Base unit / Y Handset
TG9391.book  Page 23  Tuesday, July 8, 2008  8:01 AM 
						

							Phonebook
24For assistance, please visit http://www.panasonic.com/help
Handset: { MENU } i  {#}{2 }{8}{0}
2{MENU }
3{V}/{^} : “Erase all”  i { SELECT }
4{V}/{^} : “Yes”  i { SELECT }
5{V}/{^} : “Yes”  i { SELECT }
6Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF }
Chain dial
This feature allows you to dial phone numbers in 
the phonebook while you are on a call. This feature 
can be used, for example, to dial a calling card 
access number or bank account PIN that you have 
stored in the phonebook, without having to dial 
manually.
1Proceed with the operation for your unit.
During an outside call:
Base unit:  { C }
Handset:  { MENU } i  {V} /{^} : 
“ Phonebook ” i  { SELECT }
2{V}/{^} : Select the desired entry.
3Press  {CALL } to dial the number.
Note:
L When storing a calling card access number and 
your PIN in the phonebook as one phonebook 
entry, press  {PAUSE } to add pauses after the 
number and PIN as necessary (page 18).
L If you have rotary/pulse service, you need to 
press  {*} before pressing  {C } on the base 
unit or { MENU} on the handset in step 1 to 
change the dialing mode temporarily to tone.
Copying phonebook entries
You can copy phonebook entries from the base 
unit to a handset or vice versa.
Important:
L Group ringer tones are not copied.
L You cannot copy the phonebook entries 
between handsets.
Copying an entry
1
{C }
2{V} /{^} : Select the desired entry.  i { MENU }
3{V}/{^} : “Copy”  i { SELECT }
4{V}/{^} : Enter the handset number to copy to.
L When an entry has been copied, 
“Completed ” is displayed.
L To continue copying another entry:
{V} /{^} : “Yes”  i { SELECT } i  Find the 
desired entry (page 23).  i { SEND }
5{■ } (EXIT)
1{MENU } i  {#}{2 }{8}{0}
2{V} /{^} : Select the desired entry.  i { MENU }
3{V}/{^} : “Copy to base ” i  { SELECT }
L When an entry has been copied, 
“Completed ” is displayed.
L To continue copying another entry:
{V} /{^} : “Yes”  i { SELECT } i  Find the 
desired entry (page 23).  i { SEND }
4{OFF}
Copying all entries
1
{C } i  { MENU }
2{V}/{^} : “Copy all”  i { SELECT }
3{V}/{^} : Enter the handset number to copy to.
L When all entries have been copied, 
“Completed ” is displayed.
4{■ } (EXIT)
1{MENU } i  {#}{2 }{8}{0} i  { MENU }
2{V}/{^} : “Copy all to base ” i  
{ SELECT }
L When all entries have been copied, 
“Completed ” is displayed.
3{OFF}
:  Base unit / Y Handset
:  Base unit
Y Handset
:  Base unit
Y Handset
TG9391.book  Page 24  Tuesday, July 8, 2008  8:01 AM 
						

							Programming
25For assistance, please visit http://www.panasonic.com/help
Programmable settings
You can customize the unit by programming the following features.
To access the features, there are 2 methods:
– scrolling through the display menus (page 25)
– using the direct commands (page 28)
LMainly the direct command method is used in these operating instructions.
Programming by scrolling through the display menus
1
{MENU }
2Proceed with the operation for your unit.
Base unit:  Press {V}, {^} , {7 }, or { 8} to select the desired main menu.  i { SELECT }
Handset:  Press {V}, {^} , {< }, or { >} to select the desired menu.  i { SELECT }
3Press {V} or {^}  to select the desired item in sub-menu 1.  i { SELECT }
L In some cases, you may need to select from sub-menu 2.  i { SELECT }
4Press {V} or {^}  to select the desired setting.  i { SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press  {■ }(EXIT) on the base unit or  {OFF}  on the handset.
Note:
L See page 28 for the default settings.
Base unit
:  Base unit / Y Handset
Main menuSub-menu 1Sub-menu 2Page
View Caller ID ––33
Phonebook ––22
Set answering Record greeting Line1&Line2 36
Line1
Line2
Play greeting Line1&Line2 37
Line1
Line2
Ring count
*1–4 1
Recording time*1–4 1
Remote code*1–3 9
Call screening –36
TG9391.book  Page 25  Tuesday, July 8, 2008  8:01 AM 
						

							Programming
26For assistance, please visit http://www.panasonic.com/help
*1 If you program these settings using the base unit, you do not need to program the same item using a 
handset.
Handset Ringer settings Ringer volume Line1
–
Line2
Ringer tone Line1 –
Line2
Interrupt tone ––
Night mode Start/End 31
On/Off 31
Initial settings Set date & time Date and time
*117
Time adjustment*1–
Contrast ––
Line select –17
Set tel line Caller ID edit 34
Set dial mode
*116
Set flash time*1
– Line1
– Line2 29
Set line mode
*1
– Line1
– Line2 –
VM tone detect
*142
Change language Display language 16
Voice prompt
*116
Customer support ––3 1
Main menuSub-menu 1Sub-menu 2Page
View Caller ID ––3 3
Phonebook ––2 2
Answering device Play new msg. ––
Play all msg. ––
Erase all ––
Settings Ring count
*141
Recording time*141
Remote code*139
Call screening 36
Main menuSub-menu 1Sub-menu 2Page
TG9391.book  Page 26  Tuesday, July 8, 2008  8:01 AM 
						

							Programming
27For assistance, please visit http://www.panasonic.com/help
*1 If you program these settings using one of the handsets, you do not need to program the same item 
using another unit.
Ringer settings Ringer volume
Line1–
Line2 –
Ringer tone Line1 –
Line2 –
Interrupt tone ––
Night mode Start/End 31
On/Off 31
Initial settings Set date & time Date and time
*117
Alarm 31
Time adjustment
*1–
Contrast ––
Key tone ––
Auto talk –19
Line select –17
Set tel line Caller ID edit 34
Set dial mode
*116
Set flash time*1
– Line1
– Line2 29
Set line mode
*1
– Line1
– Line2 –
VM tone detect
*142
Registration HS registration 32
Deregistration 32
Change language Display language 16
Voice prompt
*116
Customer support ––31
Main menuSub-menu 1Sub-menu 2Page
TG9391.book  Page 27  Tuesday, July 8, 2008  8:01 AM 
						

							Programming
28For assistance, please visit http://www.panasonic.com/help
Programming using the direct commands
1
{MENU } i  {#}
2Enter the desired feature code.
3{V} /{^} : Select the desired setting.  i { SAVE}
L This step may vary depending on the feature being programmed.
L To exit the operation, press  {■ }(EXIT) on the base unit or  {OFF}  on the handset.
Note:
L The operating unit column shows the unit(s) that can be used to program the item.
: : Only the base unit can program the item.
Y : Only the handset can program the item.
: /Y : Both the base unit and handset can program the item.
L In the following table, < > indicates the default settings.
Operating 
unitFeatureFeature
codeSettingSystem 
setting*1Page
Y Alarm {7 }{2 }{0} 
Once
Daily –31
Y Auto talk
*2{2 }{0 }{0} On
 –19
: /Y Caller ID edit
(Caller ID number auto 
edit) {
2 }{1 }{4} 
Off –34
: /Y Call screening {3 }{1 }{0} 
Off –36
: /Y Contrast
(Display contrast) {
1 }{4 }{5} Level 1–6  – –
: /Y Customer support {6 }{8 }{0} –– 31
: /Y Date and time {1 }{0 }{1} – r17
Y Deregistration {1 }{3 }{1} –– 32
: /Y Display language {1 }{1 }{0}  
Español –16
Y Erase all
(Erasing all messages) {
3 }{2 }{5} –– 38
Y HS registration
(Handset registration) {
1 }{3 }{0} –– 32
: /Y Interrupt tone
*3{2 }{0 }{1} 
Off –43
Y Key tone
*4{1 }{6 }{5} 
Off ––
: /Y Line select {2 }{5 }{0} 
Line1
Line2 –17
: /Y Night mode
(On/Off) {
2 }{3 }{8} On
 –31
TG9391.book  Page 28  Tuesday, July 8, 2008  8:01 AM 
						

							Programming
29For assistance, please visit http://www.panasonic.com/help
*1 If “System setting” column is checked, you do not need to program the same item using another unit.
*2 If you subscribe to Caller ID service and want to view the caller’s information after lifting up the handset  to answer a call, turn off this feature. : /Y Night mode
(Start/End) {
2 }{3 }{7} –31
: /Y Phonebook {2 }{8 }{0} –– 22
Y Play all msg. {3 }{2 }{4} –– 38
: Play greeting {3 }{0 }{3} –– 37
Y Play new msg. {3 }{2 }{3} –– 38
: Record greeting {3 }{0 }{2} –– 36
: /Y Recording time {3 }{0 }{5} 1min
2min
 r
41
: /Y Remote code {3 }{0 }{6}  r39
: /Y Ring count {2 }{1 }{1} Toll saver
2–7  rings < 4> r
41
: /Y Ringer tone
*5, *6{1 }{6 }{1} Line 1
Line 2 Line 1: <
Tone 1>
Line 2: < Tone 2>
Base unit:
Tone 1–3
Melody 1–3
Handset:
Tone 1–5
Melody 1–10 ––
: /Y Ringer volume
*7{1 }{6 }{0} Line 1
Line 2 Base unit:
Level 1–, 
Off
Handset:
Level 1–,  Off––
: /Y Set dial mode {1 }{2 }{0} 
Pulse r
16
: /Y Set flash time
*8{1 }{2 }{1} Line 1
Line 2 80ms 90ms
100ms 110ms
160ms 200ms
250ms 300ms
400ms 600ms
<
700ms> 900ms r
20
: /Y Set line mode
*9{1 }{2 }{2} Line 1
Line 2 A
<
B > r
–
: /Y Time adjustment
*10
(Caller ID subscribers 
only) {
2 }{2 }{6} 
Manual r
–
: /Y View Caller ID {2 }{1 }{3} –– 33
: /Y VM tone detect {3 }{3 }{2} 
Off r
42
: /Y Voice prompt {1 }{1 }{2} 
Español r
16
Operating 
unitFeatureFeature
codeSettingSystem 
setting*1Page
TG9391.book  Page 29  Tuesday, July 8, 2008  8:01 AM 
						

							Programming
30For assistance, please visit http://www.panasonic.com/help
*3 This tone lets you know when you receive an outside call while you are on the other line or an intercom call. If you select  “On”, the tone sounds 2 times.
*4 Turn this feature off if you prefer not to hear  key tones while you are dialing or pressing any keys, 
including confirmation tones and error tones.
*5 If you subscribe to a distinctive ring service (suc h as IDENTA-RING), select a tone (base unit: tone 1 
to 3/handset: tone 1 to 5). If you select a melody, you cannot distinguish lines by their ringers.
*6 If you select one of the melody ringer tones, the ringer tone will continue to play for several seconds  even if the caller has already hung up. You may either hear a dial tone or no one on the line when you 
answer the call.
*7 When the ringer volume is turned off,  ~ is displayed followed by the selected line number(s) and the 
base unit and/or handset do not ring for outside calls.
*8 The flash time depends on your telephone exchange or  host PBX. Contact your PBX supplier if 
necessary. The setting should stay at  “700ms” unless pressing {FLASH } fails to pick up the waiting 
call.
*9 Generally, the line mode setting should not be adjusted. If the LINE1 indicator or LINE2 indicator does  not light when another phone connected to the same  line is in use, you need to change the line mode 
to  “A”.
*10This feature allows the unit to automatically adjust the date and time setting when caller information  is received. To use this feature, set the date and time first.
TG9391.book  Page 30  Tuesday, July 8, 2008  8:01 AM