Panasonic Kx Tg9391 Operating Instructions Manual

							Preparation
11For assistance, please visit http://www.panasonic.com/help
Menu icons
When in standby mode, pressing {MENU } (middle 
soft key) reveals the main menu. From here you 
can access various features and settings.
Base unit menu icons
Handset menu icons
LINE1 indicator/LINE2 indicator on 
the base unit
The LINE1 indicator and LINE2 indicator show the 
status of each line, respectively, as follows.
Symbols used in these 
operating instructionsMenu iconMenu/feature
View Caller ID
Phonebook
Set answering
Ringer settings
Initial settings
Customer support
Menu iconMenu/feature
View Caller ID
Phonebook
Answering device
Ringer settings
Initial settings
Customer support
StatusMeaning
Light off The line is available.
Light on The line is in use.
Flashing 
rapidly A call is being received.
Flashing A call is put on hold or the 
answering system is 
answering a call.
SymbolMeaning
: Perform with the base unit.
Y Perform with the handset.
{} The words in the brackets 
indicate button names/soft key 
names on the base unit and 
handset.
Example:
Unit keys: {C}, {OFF }
Soft keys:  {MENU }, 
{ SELECT }
i Proceed to the next operation.
“” The words in quotations 
indicate the menu on the 
display.
Example: “Date and time ”
{V} /{^} : “” Press {V} or {^}  to select the 
words in quotations.
Example: {V}/{^} : “Off”
StatusMeaning
TG9391.book  Page 11  Tuesday, July 8, 2008  8:01 AM 
						

							Preparation
12For assistance, please visit http://www.panasonic.com/help
Connections
Connecting the AC adaptor/corded handset
Connect the AC adaptor cord (A) by pushing the plug firmly (B ). Connect the corded handset cord ( C) 
to the corded handset and the base unit.
Base unit
L Use only the supplied Panasonic AC adaptor PQLV207 or PQLV219.
Charger
LUse only the supplied Panasonic AC adaptor PQLV209 or PQLV219.
Note:
L The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during 
use.)
L The AC adaptor should be connected to a vertically  oriented or floor-mounted AC outlet. Do not 
connect the AC adaptor to a ceiling-mounted AC outlet,  as the weight of the adaptor may cause it to 
become disconnected.
During a power failure
The base unit will work as a standard telephone using power from the telephone line. Line 1 on the 
corded handset can be used to make and answer ca lls. The base unit speakerphone and the cordless 
handset will not function during a power failure.
(120 V AC, 60 Hz)
A
Hook
B
CCCCC
CCCCC
A(120 V AC, 60 Hz)Hooks
B
TG9391.book  Page 12  Tuesday, July 8, 2008  8:01 AM 
						

							Preparation
13For assistance, please visit http://www.panasonic.com/help
Connecting the telephone line cord
Refer to one of the following methods depending on your situation:
– To connect to a 2-line telephone jack: page 13
– To connect to 2 single-line telephone jacks: page 13
– If you use the unit as a single-line telephone only: page 13
Connect the telephone line cord until it clicks into the base unit and telephone line jack.
To connect to a 2-line telephone jack
To connect to 2 single-line telephone jacks
If you use the unit as a single-line telephone only
Be sure to connect the telephone line cord to LINE 1/2 to allow usage of the unit during a power failure 
(page 12). Change the line selection mode from “Auto” to “Line1 ” (page 17).
Note:
L “Check tel line 2 ” is displayed on the unit. To erase it, see page 47.
4-wire cord
To 2-line telephone jack (RJ14C)
“GREEN” plug
4-wire cordLine 2
Line 12-wire cord
To  single-line
telephone jacks (RJ11C)
“GREEN” plug
“Transparent” plug
2-wire cord
To single-line telephone jack (RJ11C) 
“Transparent” plug
TG9391.book  Page 13  Tuesday, July 8, 2008  8:01 AM 
						

							Preparation
14For assistance, please visit http://www.panasonic.com/help
If you subscribe to a DSL/ADSL service
Please attach a DSL/ADSL filter (contact your DSL/ADSL provider) to the telephone line between the 
base unit and the telephone line jack in the event of the following:
– noise is heard during conversations.
– Caller ID features do not function properly.
To connect to a 2-line telephone jack
For this connection, please purchase a Panasonic 2-line splitter (page 4).
Example: DSL/ADSL line is line 2
To connect to 2 single-line telephone jacks
Example:DSL/ADSL line is line 2
    
Line 1
Line 2To single-line telephone 
jacks (RJ11C)
DSL/ADSL filter
2-wire cord
4-wire cord
“GREEN” plug
“Transparent” plug
TG9391.book  Page 14  Tuesday, July 8, 2008  8:01 AM 
						

							Preparation
15For assistance, please visit http://www.panasonic.com/help
Battery installation and 
replacement
Important:
LUse the supplied rechargeable batteries (Part 
No. HHR-55AAABU).
L When installing the batteries:
– Wipe the battery ends ( S, T ) with a dry 
cloth.
– Avoid touching the battery ends ( S, T ) or the 
unit contacts.
– Confirm correct polarities (S , T ).
L When replacing the batteries:
– USE ONLY rechargeable Ni-MH batteries 
AAA (R03) size.
– Do NOT use Alkaline/Manganese/Ni-Cd  batteries.
– We recommend using the Panasonic  rechargeable batteries noted on page 4, 6.
1Press the notch on the handset cover firmly, 
and slide it in the direction of the arrow.
2Insert the batteries negative ( T) end first. 
Close the handset cover. Note:
L
When replacing batteries, remove the old 
batteries.
Attention:
A nickel metal hydride battery that is recyclable 
powers the product you have purchased.
Please call 1-800-8-BATTERY (1-800-822-8837) 
for information on how to recycle this battery.
Battery charge
Place the handset on the charger for about 7 
hours before initial use.
L While charging,  “Charging” is displayed and 
the charge indicator on the handset lights up. 
When the batteries are fully charged,  “Charge 
completed” is displayed.
Note:
L It is normal for the handset to feel warm during 
charging.
Rechargeable Ni-MH ONLY
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							Preparation
16For assistance, please visit http://www.panasonic.com/help
LIf you want to use the handset immediately, 
charge the batteries for at least 15 minutes.
L Clean the charge contacts of the handset and 
charger with a soft and dry cloth once a month. 
Clean more often if the unit is exposed to 
grease, dust, or high humidity.
Battery level
Note:
LThe batteries need to be charged if the handset 
beeps while you are engaged in a call or 
operating the answering system remotely.
Panasonic Ni-MH battery performance 
(supplied batteries)
Note:
LActual battery performance depends on a 
combination of how often the handset is in use 
and how often it is not in use (standby).
L Even after the handset is fully charged, the 
handset can be left on the charger without any ill 
effect on the batteries.
L The battery level may not be displayed correctly 
after you replace the batteries. In this case, 
place the handset on the charger and let it 
charge for at least 7 hours.
Setting up the unit before 
use
Display language
You can select either “English” or “Español” 
as the display language. The default setting is 
“ English ”.
1{MENU } i  {#}{1 }{1}{0}
2{V} /{^} : Select the desired setting.
3Press the middle soft key to save.
4Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF}
Voice guidance language
You can select either “English” or “Español” 
as the voice guidance language of the answering 
system. The default setting is  “English”.
Program this setting using either the base unit or 
one of the handsets.
1{ MENU } i  {#}{1 }{1}{2}
2{V} /{^} : Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF}
Dialing mode
If you cannot make calls, change this setting 
according to your telephone line service. The 
default setting is  “Tone ”.
“ Tone ”: For tone dial service.
“ Pulse ”: For rotary/pulse dial service.
Program this setting using either the base unit or 
one of the handsets.
1{ MENU } i  {#}{1 }{2}{0}
2{V} /{^} : Select the desired setting.
3{SAVE}
Battery iconBattery level
1 High
2 Medium
3 Low
LWhen flashing: Needs 
to be charged.
4 Empty
OperationOperating time
In continuous use 12 hours max.
Not in use (standby) 6 days max.
:  Base unit / Y Handset
:  Base unit / Y Handset
:  Base unit / Y Handset
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							Preparation
17For assistance, please visit http://www.panasonic.com/help
4Proceed with the operation for your unit.
Base unit: { ■ } (EXIT)
Handset:  { OFF}
Date and time
Program this setting using either the base unit or 
one of the handsets.
1{MENU } i  {#}{1 }{0}{1}
2Enter the current month, date, and year by 
selecting 2 digits for each.
Example: September 15, 2008
{ 0 }{9 } { 1 }{5 } { 0 }{8 }
3Enter the current hour and minute (12-hour 
clock format) by selecting 2 digits for each.
Example: 9:30
{ 0 }{9 } { 3 }{0 }
4Press  {*} to select  “AM” or “PM”.
5{SAVE}
6Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF}
Note:
L When English is selected as the display 
language, 12-hour clock format is used. When 
Spanish is selected, 24-hour clock format is 
used.
L To correct a digit:
Base unit:  Press {^}, {V} , {7 }, or { 8} to 
move the cursor to the digit, then make the 
correction.
Handset:  Press {^}, {V} , { } to move 
the cursor to the digit, then make the correction.
L The date and time may be incorrect after a 
power failure. In this case, set the date and time 
again.
Line selection mode
The line selection mode determines which line is 
selected when:
– you lift the corded handset
– you press  {SP-PHONE } on the base unit (when 
making/answering calls)
– you press  {C}/{s} on the handset (when 
making/answering calls)
The following setting is available:
– “Auto”  (default): When making a call, line 1 is 
selected. If that line is unavailable, line 2 is 
selected. When you call back using the caller list 
(page 33) or while listening to a message (page 
37, 38), the indicated line is used. When 
answering a call, the ringing line is selected.
– “Line1” : Line 1 is selected.
– “Line2” : Line 2 is selected.
1{MENU } i  {#}{2 }{5}{0}
2{V} /{^} : Select the desired setting.
3{SAVE}
4Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF}
Note:
L You can select a line manually regardless of the 
line selection mode by pressing  {LINE 1 } or 
{ LINE 2 }.
:  Base unit / Y Handset
:  Base unit / Y Handset
TG9391.book  Page 17  Tuesday, July 8, 2008  8:01 AM 
						

							Making/Answering Calls
18For assistance, please visit http://www.panasonic.com/help
Making calls
Using the base unit :
1
Dial the phone number.
L To correct a digit, press { CLEAR}.
2Lift the corded handset.
LAn available line is automatically selected 
and either the LINE1 indicator or LINE2 
indicator lights up. To change the line 
selection mode, see page 17.
L You can also select the line manually by 
pressing  {LINE 1 } or  {LINE 2 } before lifting 
the corded handset.
3When you finish talking, place the corded 
handset on the cradle.
Note:
L You can also dial the phone number after lifting 
the corded handset.
L To switch to the cordless handset, press  {LINE 
1 } or { LINE 2 } on the cordless handset, then 
place the corded handset on the cradle.
Using the speakerphone
1During a conversation with the corded 
handset, press  {SP-PHONE } to turn on the 
speakerphone.
L You can place the corded handset on the 
cradle.
L Speak into the MIC.
L Speak alternately with the other party.
2When you finish talking, press { SP-PHONE}.
Note:
L For best performance, use the speakerphone in 
a quiet environment.
L To switch to the receiver, lift the corded handset.
Using the handset  Y
1
Lift the handset and dial the phone number.
L To correct a digit, press { CLEAR}.
2{C}
LAn available line is automatically selected 
and the line number is displayed. To change 
the line selection mode, see page 17.
L You can also select the line manually by 
pressing  {LINE 1 } or  {LINE 2 }.
3When you finish talking, press  {OFF}  or place 
the handset on the charger.
Note:
L The LINE1 indicator or LINE2 indicator on the 
base unit lights up while using the handset.
Using the speakerphone
1During a conversation, press  {s} to turn on 
the speakerphone.
L Speak alternately with the other party.
2When you finish talking, press { OFF}.
Note:
L For best performance, use the speakerphone in 
a quiet environment.
L To switch to the receiver, press  {C}.
Adjusting the receiver or speaker 
volume
Press  {^} or {V}  repeatedly while talking.
Making a call using the redial list
The last 10 phone numbers dialed are stored in the 
redial list in each unit (each 48 digits max.).
1{REDIAL }
2{V}/{^} : Select the desired phone number.
3Proceed with the operation for your unit.
Base unit:  Lift the corded handset.
Handset:  {C}
Erasing a number in the redial list
1{ REDIAL }
2{V}/{^} : Select the desired phone number. 
i  { ERASE }
3{V}/{^} : “Yes”  i { SELECT }
4Proceed with the operation for your unit.
Base unit:  { ■ } (EXIT)
Handset:  { OFF }
Pause (for PBX/long distance service 
users)
A pause is sometimes required when making calls 
using a PBX or long distance service. When 
: Base unit / Y Handset
:  Base unit / Y Handset
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							Making/Answering Calls
19For assistance, please visit http://www.panasonic.com/help
storing a calling card access number and/or PIN in 
the phonebook, a pause is also needed (page 24).
Example:If you need to dial the line access 
number “9” when making outside calls with a PBX:
1{ 9 } i  { PAUSE }
2Dial the phone number.
3Proceed with the operation for your unit.
Base unit:  Lift the corded handset.
Handset:  {C}
Note:
L A 3.5 second pause is inserted each time 
{PA U S E } is pressed. Repeat as needed to 
create longer pauses.
Answering calls
Using the base unit  :
When a call is being received, the LINE1 indicator 
and/or LINE2 indicator on the base unit flashes 
rapidly.
1Lift the corded handset or press  {SP-PHONE } 
when the unit rings.
L The called line is automatically selected. To 
change the line selection mode, see page 
17.
L You can also answer the call by pressing 
{LINE 1 } or  {LINE 2 }.
2When you finish talking, place the corded 
handset on the cradle. When the 
speakerphone is used, press { SP-PHONE}.
Adjusting the base unit ringer volume
Press  {^} or {V}  repeatedly to select the desired 
volume while the base unit is ringing for an 
incoming call.
Note:
L You can also program the base unit ringer 
volume beforehand (page 29).
Temporary base unit ringer off
While the base unit is ringing for a call, you can 
turn the ringer off tem porarily by pressing {~ }.
Using the handset  Y
When a call is being received, the ringer indicator 
and c and/or  d flashes rapidly.
1Lift the handset and press  {C} or {s} when 
the unit rings.
L The called line is automatically selected. To 
change the line selection mode, see page 
17.
L You can also answer the call by pressing 
{LINE 1 } or  {LINE 2 }.
L You can also answer the call by pressing 
any dial key from  {0 } to { 9},  {*}, or  {#}. 
(Any key answer feature)
2When you finish talking, press  {OFF}  or place 
the handset on the charger.
Auto talk
You can answer calls simply by lifting the handset 
off the charger. You do not need to press  {C}. To 
turn this feature on, see page 28.
Adjusting the handset ringer volume
Press  {^} or {V}  repeatedly to select the desired 
volume while the handset is ringing for an 
incoming call.
Note:
L You can also program the handset ringer 
volume beforehand (page 29).
Temporary handset ringer off
While the handset is ringing for a call, you can turn 
the ringer off temporarily by pressing  {OFF} .
: Base unit / Y Handset
TG9391.book  Page 19  Tuesday, July 8, 2008  8:01 AM 
						

							Making/Answering Calls
20For assistance, please visit http://www.panasonic.com/help
Useful features during a call
Hold
This feature allows you to put an outside call on 
hold.
1Press {HOLD } during an outside call.
L If you are using the corded handset, you can 
place it on the cradle.
2To release hold, press  {LINE 1 } or { LINE 2 } 
that is flashing on the base unit.
1Press  {HOLD } 2 times during an outside call.
2To release hold, press  {LINE 1 } or { LINE 2 } 
that is flashing on the handset.
Note for base unit and handset:
L If a call is kept on hold for more than 9 minutes, 
an alarm tone starts to sound and the ringer 
indicator flashes rapidly. After 1 additional 
minute on hold, the call is disconnected.
L If another phone is connected to the same line, 
you can also take the call by lifting its handset.
Mute
While mute is turned on, you can hear the other 
party, but the other party cannot hear you.
1Press  {MUTE } during an outside call.
L{ MUTE } flashes.
2To return to the conversation, press  {MUTE } 
again.
Note:
L{ MUTE } is a soft key visible on the display 
during a call.
Flash
{ FLASH } allows you to use the special features of 
your host PBX such as transferring an extension 
call, or accessing optional telephone services.  Note:
L
To change the flash time, see page 29.
For call waiting or Call Waiting Caller 
ID service users
To use call waiting, you must first subscribe to the 
call waiting service of your service 
provider/telephone company.
This feature allows you to receive calls while you 
are already talking on the phone. If you receive a 
call while on the phone, you will hear a call waiting 
tone.
If you subscribe to both Caller ID and Call 
Waiting with Caller ID services,  the 2nd caller’s 
information is displayed on the base unit or 
handset that is in use after you hear the call waiting 
tone.
1Press  {CALL WAIT } to answer the 2nd call.
2To switch between calls, press  {CALL WAIT }.
Note:
L Please contact your se rvice provider/telephone 
company for details and availability of this 
service in your area.
Temporary tone dialing (for 
rotary/pulse service users)
You can temporarily switch the dialing mode to 
tone when you need to access touch-tone services 
(for example, answering services, telephone 
banking services, etc.).
Press  {*} (TONE) before entering access 
numbers which require tone dialing.
:  Base unit
Y Handset
:  Base unit / Y Handset
:  Base unit / Y Handset
:  Base unit / Y Handset
:  Base unit / Y Handset
TG9391.book  Page 20  Tuesday, July 8, 2008  8:01 AM