Panasonic Kx Tg5100 Operating Instructions Manual

							51
Mailbox Features
Answering System
For assistance, please call: 1-800-211-PANA(7262)
Setting the Mailbox Password (for Mailbox 2 and 3) 
You can use Mailbox 2 or 3 for your personal mailbox, and prevent unauthorized 
people from accessing your mailbox and listening to your messages. Assign a 
2-digit password (00–99) to Mailbox 2 or 3. Each password and the remote code 
(p. 59) must be unique. Once a password is assigned to Mailbox 2 or 3, no one can 
listen to messages without entering the password.
To check the password, repeat steps 1 to 5.
•The password is displayed. When finished, press [STOP].
To erase the password
Press [ERASE] in step 6, press [] (Save), then press [STOP].
•You can access the mailbox without entering the password.
1Press [FUNCTION/EDIT].
2Scroll to “Initial setting” by pressing 
[] or [], then press
 [].
3Scroll to “Set answering” by pressing [] 
or [], then press
 [].
4Scroll to “Set mailbox2&3” by pressing 
[] or [], then press
 [].
5Select the mailbox by pressing [] (Mailbox 
2) or [] (Mailbox 3).
6Enter a 2-digit password (00–99).
•If you entered a wrong number, press [ERASE] 
and enter the password again.
7Press [] (Save).
•If 3 beeps sound, you entered the same password as the other mailbox or 
the remote code (p. 59) or the entered password was one-digit. Start again 
from step 6 and select another password.
8Press [STOP].
Base Unit
Initial setting
Set answering
Set mailbox2&3
Set password
       =Mailbox2
       =Mailbox3
Set password
Mailbox2    :22
Ex. Entered 22.

 
						

							52
Automatic Answering Operation
The Answering System allows the unit to answer calls 
with a greeting message. Callers can then leave a 
message in a mailbox (p. 50). While recording, 
“Answering” and “
  ” will flash on the base unit and 
the mailbox icon is displayed.
Setting the Unit to Answer Calls
Press [ANSWER ON] to turn on the 
Answering System.
•The indicator lights and the unit announces 
“Answer set” and the current day and time.
•The unit will announce the remaining recording 
time if it is less than 5 minutes. 
•When the remaining recording time is 0, 
“
  ” will be displayed on the base unit, the ANSWER ON indicator will 
flash rapidly and the unit will announce “Memory full”. You will need to erase any 
unnecessary messages before new messages can be recorded (p. 56).
•If you do not want the unit to answer calls, press [ANSWER ON] again to turn off 
the Answering System. The indicator goes out and “Answer off” is heard.
•You can also tur n on the Answering System remotely using any other phone (p. 61).
•If you turn the Answering System on when “” is flashing, “” will disappear but 
the clock is still incorrect. Adjust the date and time (p. 17). If you subscribe to 
Caller ID service (p. 29), Caller ID information will adjust the clock automatically. 
Monitoring incoming calls
While a call is being recorded, you can monitor it through the base unit speaker. •To increase the speaker volume, press []. To decrease, press [].
To answer the call with the handset, press [] or []. 
For the base unit, press [DIGITAL SP-PHONE]. The unit will stop recording.
To turn the Call Monitoring feature off on the base unit
If this feature is not required, turn it off.
1. Press [FUNCTION/EDIT].
2. Scroll to “Initial setting” by pressing [] or [], then press
 [].
3. Scroll to “Set answering” by pressing [] or [], then press
 []. 
4. Scroll to “Call monitoring” by pressing [] or [], then press
 [].
5. Select “Off” by pressing [] or [].
6. Press [] (Save), then press [STOP].
•To turn this feature on, select “On” in step 5.
---Answering----                1IN USEMAILBOX
Ex. Caller records a message in Mailbox 1.
IN USE
Base Unit
[ANSWER ON] 
and Indicator 
ALL MAILBOX FULL



 
						

							Answering System
53For assistance, please call: 1-800-211-PANA(7262)
Listening to Messages
Using the Base Unit
If the ANSWER ON indicator flashes, new 
messages have been recorded. The mailbox 
icons (
 ,  and  ) which have new 
messages also flash on the base unit. 
•If only old messages exist in a mailbox, the 
mailbox icon will be displayed but will not flash.
To play back messages
Press the MAILBOX button ([MAILBOX 1], 
[MAILBOX 2] or [MAILBOX 3]).
•The display shows the total number of recorded 
messages in the mailbox.
•The unit announces “Mailbox (No.)” and the number of 
new messages in the mailbox, and plays back the new 
messages.
•If old messages exist with new messages in the mailbox, only new messages will 
be played back.
•When the mailbox has no new messages, the unit announces “Mailbox (No.)” 
and “No new messages. All message playback”, and plays back all messages in the 
mailbox.
When Mailbox 2 or 3 has a password
1. Press [MAILBOX 2] or [MAILBOX 3].
•“Enter Mailbox password” will be heard.
2. Enter the Mailbox password (p. 51).
•The unit announces “Mailbox (No.)” and the number 
of new messages in the mailbox, and plays back the new messages. If there 
are no new messages, all messages in the mailbox will be played back.
•During playback, the display shows the message number of the mailbox. 
•At the end of the last message of the mailbox, “End of final message” is heard. The 
unit will announce the remaining recording time if it is less than 5 minutes.
•When the mailbox has no messages, the unit announces “Mailbox (No.)” and “No 
messages”.
•If a call is being received during playback, you will hear incoming call tones 
(p. 49). To answer the call, press [DIGITAL SP-PHONE]. For playback, start again 
from the beginning after hanging up.
Voice Day/Time Stamp: During playback, a synthesized voice will announce the 
day and time when each message was recorded (p. 17).
Base Unit
  4:50PM JAN. 3
Received calls 
                         12MAILBOX
Ex. Mailbox 1 has new messages; 
Mailbox 2 has old messages; 
Mailbox 3 has no messages.
 1 2 3
Mailbox1
   10 messages
                         1MAILBOX
Ex. 10 messages exist in
      Mailbox 1. 
Enter mailbox
password     :
--
  
						

							Listening to Messages
54
Using the Handset (Remote Operation)
If “   ” flashes, there are new messages in the mailboxes. If there are only old 
messages “
   ” is displayed but will not flash.
To play back messages
•If you do not select a mailbox in step 2, new messages in Mailbox 1 will be played.
•“
   ” will not disappear after listening to messages.
•You can switch to another mailbox by pressing [#] and the mailbox number ([1] to 
[3]) during the remote operation.
•If a call is being received during playback, you will hear incoming call tones 
(p. 49). To answer the call, press [] or []. For playback, start again from the 
beginning after hanging up. 
Voice menu
If you do not press any buttons at the end of the last message and hear “End of final 
message”, the handset will start the following voice menu.
“Press 4 to play back new messages. Press 5 to play back all messages.”
•You can press buttons for other playback options (p. 55) or select another mailbox 
by pressing [#] and the mailbox number ([1] to [3]) even if the voice menu has 
started.
1Press the soft key (  ).
•A beep sounds and “Please select Mailbox” will be 
heard from the speaker. To switch to the 
receiver, press []. To switch back to the 
speaker, press [].
•The mailbox icons that have new messages will 
flash.
2Press the soft key ( ,  or  ).
•If “Enter Mailbox password” is announced and 
displayed, Mailbox 2 or 3 has a password. Enter 
the password (p. 51).
•“Mailbox (No.)” and the number of new 
messages will be announced, and new 
messages will be played.
•When the mailbox has no new messages, the 
unit announces “Mailbox (No.)” and “No new 
messages. All message playback”, and plays back 
all messages in the mailbox.
•To play all messages in the mailbox, press [5].
•If you do not press any buttons, the voice menu 
will start (see below).
3To end remote operation, press [OFF]. 
Handset
PLAY
PLAY
PLAY
Received calls 
 
           PLAY
Ex. New messages exist.
BOX1BOX2BOX3
Remote operation
  BO X1BO X2BO X3
Ex. Mailbox 1 has new
      messages.
PLAY 
						

							55
Listening to Messages
Answering System
For assistance, please call: 1-800-211-PANA(7262)
During playback 
To adjust the 
speaker volumeTo increase, press []. To decrease, press [].
•You can also adjust the handset receiver volume on 
the handset.
To slow down the 
playback speed 
(Slow Talk  message 
playback)Base unit: Press the MAILBOX button ([MAILBOX 1], 
[MAILBOX 2] or [MAILBOX 3]) of the message that is 
being played.
Handset: Press [3].
•To return to normal speed, press the MAILBOX button 
on the base unit or [3] on the handset.
•Each time you press the button during playback, the 
speed will change to slow/normal.
•The playback speed will return to normal after you 
finish listening to messages.
To repeat a messageBase unit: Press [].
Handset: Press [] or [1].
•If you press within 5 seconds of playback, the previous 
message will be played.
To skip a messageBase unit: Press [].
Handset: Press [] or [2].
To stop playbackBase unit: Press [STOP].
•To resume playback, press the MAILBOX button 
([MAILBOX 1], [MAILBOX 2] or [MAILBOX 3]) of the 
message that is being played.
•
If you do not press any button for 60 seconds or if you 
press [STOP] again, the playback mode will be canceled.
 
Handset: Press [9].
•If you do not press any button within 15 seconds, the 
voice menu will start (p. 54).
For Caller ID service users (p. 29)
During playback, the display shows the name and/or number of the caller whose 
message is being played.
To call back the displayed number:
Handset: Press the soft key (
  ) while the number is displayed.
Base unit: Press [DIGITAL SP-PHONE] while the number is displayed.
•The unit stops playback and dials the phone number.
•If you need to edit the phone number to call back, see page 31.
•After listening to new incoming messages, “√” will be added to the call entries 
in the base unit Caller List, but those of the handset Caller List will still remain 
NEW (p. 30).
Base UnitHandset


 
DIAL 
						

							56
Erasing Messages
The unit will announce the remaining recording time after playback, if it is less than 
5 minutes. New messages cannot be recorded when:
— “Memory full” is heard.
— 
“  ” is displayed on the base unit.
— ANSWER ON indicator flashes rapidly (only when the Answering System is on).
   
Erase some, or all, of the messages in a mailbox. We recommend you erase 
unnecessary messages after each playback.
Erasing a specific message 
Press [ERASE] while the message you want to erase is being played.
•A short beep will sound and the unit will continue to play the next message.
Press [ ][4] while the message you want to erase is being played.
•A short beep will sound and the unit will continue to play the next message.
Erasing all messages in the mailbox
1. Press the soft key (  ).
2. Press the soft key (
 ,  or  ).
•If Mailbox 2 or 3 has a password, enter it (p. 51).
3. Press [ ][5] to erase all messages in the mailbox.
•A long beep will sound and “Mailbox (No.)” and “No messages” will be heard.
•To end remote operation, press [OFF].
1Press [ERASE] while the base unit is not 
being used.
•“To erase all messages, please select Mailbox” is 
heard.
2Within 10 seconds, press the MAILBOX 
button ([MAILBOX 1], [MAILBOX 2] or 
[MAILBOX 3]). 
•If Mailbox 2 or 3 has a password, enter it (p. 51).
•A long beep will sound and “Mailbox (No.)” and 
“No messages” will be heard.
ALL MAILBOX FULL
Base Unit
Handset
Base Unit
Select MAILBOX
to erase all
messages
Mailbox3
   All erase                                             3MAILBOX
Ex. Mailbox 3 is selected. 
Handset
PLAY
BOX1BOX2BOX3 
						

							Answering System
57For assistance, please call: 1-800-211-PANA(7262)
Recording a Memo MessageBase Unit
You can record your own voice memo message of up to 3 minutes, in the desired 
mailbox for other users or yourself.
•If you record for over 3 minutes in step 2, the unit will stop recording. 
Transferring a Call to a Mailbox
When you answer a call and the caller wants to talk to someone who is not 
available, you can place the caller into one of the mailboxes, where the caller can 
leave a message. The following is how calls must be transferred to a mailbox: 
After you answer the call, you may announce that person the caller wishes to speak 
to is not available, and remind the caller to press the # (pound sign) and the mailbox 
number if necessary.
•Even if you subscribe to Caller ID service (p. 29), Caller ID information will not be 
displayed while the caller is recording a message or the message is being played. 
The Caller ID information will be recorded in the Caller List (p. 30) if the 
transferred call is an incoming call.
1Press [MEMO].
•“Please select Mailbox” is heard.
2Within 10 seconds, press a MAILBOX button 
([MAILBOX 1], [MAILBOX 2] or 
[MAILBOX 3]). 
After a long beep, talk clearly approximately 
20 cm (8 inches) away from the MIC.
3When finished, press [MEMO] or [STOP].
1You may remind the caller to press the # (pound sign) 
and the mailbox number if necessary.
Base unit: 
Press [LOCATOR/INTERCOM/TRANSFER].
Handset: Press [HOLD] (INTERCOM).
•The call is put on hold.
2Press [9] to hang up the call. 
The caller will then hear the greeting (p. 21), and while that message is 
playing the caller can press [#][1] (Mailbox 1), [#][2] (Mailbox 2) or [#][3] 
(Mailbox 3). Then the caller will hear “Please leave your message”. The caller can 
leave a message in the mailbox.
OR
If the caller does not specify the mailbox, the caller can leave a message in 
Mailbox 1 after the greeting.
Select MAILBOX
to record a memo
message
Memo record
Mailbox2   00-00        STOP=End                             2MAILBOX
Ex. Mailbox 2 is selected. 
Base UnitHandset
Press extension#
to transfer
   0-8=Extension
     9=Mailbox
After you press [9]: 
						

							58
Transferring a Call to a Mailbox
Remote Operation from a Touch Tone Phone 
You can operate the Answering System from any touch 
tone phone. A synthesized voice menu will guide you 
through the Answering System (p. 60).
•To skip the voice menu and operate the unit directly, 
see page 61.
Summary of remote operation
•The unit will announce the remaining recording time after playback, if it is less 
than 5 minutes.
•The messages are saved.
* If the unit announces “No new messages”, the mailbox has only old messages. If “No 
messages” is announced, the mailbox has no messages.
Interrupting remote operation
If another user is accessing a mailbox from a remote location and you 
mistakenly answer the call, repeat steps 1 and 2 of “Transferring a Call to a 
Mailbox” on page 57.
•The user can then access a mailbox, by entering the remote code or the 
mailbox password (see “Remote Operation from a Touch Tone Phone”).
Call your unit from a touch tone phone.
To access Mailbox 1, enter the 
remote code (p. 59) during or 
after the greeting.
•“Mailbox 1” and the number of new 
messages of Mailbox 1 are heard, 
and the new messages will be 
played.*
If Mailbox 2 or 3 has a password 
(p. 51), enter the password during 
or after the greeting to access the 
mailbox.
•“Mailbox 2 or 3” and the number of 
new messages of the mailbox are 
heard, and the new messages will 
be played.*
After 3 seconds, the voice menu will start (p. 60).
Follow the menu or enter the direct commands (p. 61).
To end remote operation, hang up.
To listen to messages in another mailbox, press [#][1] (Mailbox 1), 
[#][2] (Mailbox 2) or [#][3] (Mailbox 3).
•If you hear “Enter Mailbox password”, enter the password for the mailbox you 
have selected. 
						

							59
Remote Operation from a Touch Tone Phone
Answering System
For assistance, please call: 1-800-211-PANA(7262)
Remote Code
The remote code prevents unauthorized people from accessing your unit and 
listening to your messages. Choose any 2-digit number (00–99) for your remote 
code.
The factory preset remote code is “11”. If you do not program your own remote 
code, you can use “11”. 
To check the remote code, repeat steps 1 to 4.
•The remote code is displayed. When finished, press [STOP].
1Press [FUNCTION/EDIT].
2Scroll to “Initial setting” by pressing 
[] or [], then press
 [].
3Scroll to “Set answering” by pressing [] 
or [], then press
 [].
4Scroll to “Remote code” by pressing [] or 
[], then press
 [].
5Enter a 2-digit remote code (00–99).
6Press [] (Save).
•If 3 beeps sound, the entered remote code is the 
same as the password (p. 51) and cannot be 
used. Start again from step 5 and select another 
code.
7Press [STOP].
Base Unit
Initial setting
Set answering
Remote code
Remote code
            :35         =Save
Ex. Entered 35.
 
						

							Remote Operation from a Touch Tone Phone
60
Press [2].
Press [1]. 
Press [1]. 
Press [1]. 
Press [2].
Press [2].
Press [2].
Press [1]. 
Voice Menu
The shaded parts are voice prompts.
•3 seconds after playback, the voice menu will start again from the beginning.
•The unit will announce the remaining recording time after playback if it is less than 
5 minutes.
•If you hear “Memory full” after playback, erase unnecessary messages (p. 61).
•To switch to another mailbox to listen to messages, press [#] and the mailbox 
number ([1] to [3]) during remote operation. If you hear “Enter Mailbox password”, 
Mailbox 2 or 3 has a password (p. 51) which must be entered.Press 1 to play back all messages.
Press 2 for other functions.All Message Playback.
All recorded messages in the 
mailbox are played back. At the 
end of the last message, “End of 
final message” is heard.
Press 1 to play back new messages.
Press 2 for other functions.New Message Playback.
Only new messages in the 
mailbox are played back. At the 
end of the last message, “End of 
final message” is heard.
Press 1 to record your message.
Press 2 for other functions.Please leave your message.
1. Talk after a long beep.
2. When you finish recording, 
hang up.
•Your own voice memo 
message is recorded in the 
mailbox.
Press 1 to erase all messages.
Press 2 for other functions.“Mailbox (No.)” and “No 
messages” are heard, and all 
recorded messages in the 
mailbox are erased.