Panasonic Kx Tg5100 Operating Instructions Manual

							Preparation
21For assistance, please call: 1-800-211-PANA(7262)
Preparing the Answering System
Greeting Message
You can record a personal greeting message of up to 2 minutes. If you do not 
record your own message, one of two pre-recorded greetings will be played for 
callers (p. 22).
To record a greeting message
To adjust the speaker volume, press [] or [] during playback.
•9 levels (0–8) are available while using the Answering System.
•The number of steps shown on the display indicates the volume level.
The total recording time of all messages (greeting, incoming and memo) is 
about 15 minutes. We recommend you record a brief greeting message in 
order to leave more time for recording new messages.
Greeting message samples
 “Hello, this is (your name and/or number). Sorry I cannot take your call. Please 
leave a message after the beep. Thank you.”

 To instruct callers to leave a message in a specific mailbox (Mailbox 1, 
Mailbox 2 or Mailbox 3) (for mailboxes see page 50):
 
“Hello, this is (your name and/or number). Sorry we cannot take your call. If 
you have a message, for John press [#] and [1], for Jane press [#] and [2], for 
Jack press [#] and [3]. Or just stay on the line and leave a message after the 
beep. Thank you.”
1Press and hold [GREETING] until 
“Record greeting after the beep” is 
heard.
2After the long beep, talk clearly, 
about 20 cm (8 inches) away from 
the MIC (microphone).
•The elapsed recording time is 
displayed.
•If you record for over 2 minutes, the 
unit will stop recording.
3When finished, press 
[GREETING] or [STOP].
•The unit will play back the recorded 
greeting.
•To change the greeting, start again 
from step 1.
Base Unit
[GREETING]
[STOP]
[ERASE]
MIC[   ], [   ] 
						

							Preparing the Answering System
22
To check the greeting 
Press [GREETING].
•The greeting will be played.
To erase the greeting 
Press [GREETING], then press 
[ERASE] while the recorded 
message is being played.
•The unit will answer calls with a 
pre-recorded greeting.
Pre-recorded greeting
If you do not record a greeting (p. 21), 
one of two greetings will be played when 
a call is received, depending on the 
caller’s recording time (see below).
To check the pre-recorded 
greeting, press [GREETING].
•A pre-recorded greeting will be played 
as follows:
 When the recording time is set to 
“1 minute”, “2 minutes” or “3 minutes”: 
“Hello, we are not available now. Please 
leave your name and phone number after 
the beep. We will return your call.”
 When the recording time is set to 
“Greeting only”: “Hello, we are not 
available now. Please call again. Thank 
you for your call.”
 
Flash Memory Message Backup 
(Message storage)
Messages stored in memory will not 
be affected by power failures. All 
messages are saved until you erase 
them.
Caller’s Recording Time
You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s 
recording time. The factory preset is “3 minutes”.
1Press [FUNCTION/EDIT].
2Scroll to “Initial setting” by pressing 
[] or [], then press [].
3Scroll to “Set answering” by pressing [] 
or [], then press [].
4Scroll to “Recording time” by pressing 
[] or [], then press []. 
5Select the recording time by pressing [] or 
[].
•You can also select the recording time by 
pressing [1], [2], [3], or [0] (Greeting only).
6Press [] (Save), then press [STOP].
If you select “Greeting only”, the unit will answer a call with the greeting 
message, and then hang up. The unit will not record any incoming messages. 
Base Unit
Initial setting
Set answering
Recording time
Recording time
  :3min
 
						

							23
Preparing the Answering System
Preparation
For assistance, please call: 1-800-211-PANA(7262)
Number of Rings
You can select the number of times the unit rings before the Answering System 
answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”.
1Press [FUNCTION/EDIT].
2Scroll to “Initial setting” by pressing 
[] or [], then press [].
3Scroll to “Set answering” by pressing [] 
or [], then press [].
4Press [] at “Number of rings”. 
5Select the number of rings by pressing [] 
or [].
•You can also select the number of rings by 
pressing [0] (Toll saver*), or [2] to [7].
6Press [] (Save), then press [STOP].
*Toll saver
When you call the unit from a remote location, the number of rings will tell you if 
there are any new messages. If the unit answers on the 2nd ring, there is at least 
one new message. If the unit answers on the 4th ring, there are no new 
messages. To save the toll charges for the call, hang up immediately when you 
hear the 3rd ring. The 3rd ring indicates that there are no new messages.
Base Unit
Initial setting
Set answering
Number of rings
Number of rings
   :4
 
						

							24
Making Calls
System Capabilities (Operating More Than One Handset)
Generally a maximum of 4 extensions excluding or including the base unit can operate 
at a time. If 4 other extensions are in use, such as conducting a call, you may not be 
able to use your unit. “System is busy. Please try again later.” will be 
displayed when you try to operate your unit. The maximum operating number may 
decrease, depending on the state of usage, such as using the Reception Booster 
mode (p. 25), or when the Answering System is taking a call.
Using the Handset
To have a hands-free phone 
conversation1
Press [].
•“Talk” is displayed.
2Dial a phone number.
•The dialed number is displayed.
•After a few seconds, the display will 
show the length of the call.
3To hang up, press [OFF] or place 
the handset on the base unit or the 
charger (KX-TG5110M only).
1Press [].
•“SP-phone” is displayed.
2Dial a phone number.
•The dialed number is displayed.
•After a few seconds, the display will 
show the length of the call.
3When the other party answers, talk 
into the microphone.
4To hang up, press [OFF] or place 
the handset on the base unit or the 
charger.
Hands-free Digital Duplex Speakerphone
For best performance, please note the following:
•Talk alternately with the caller in a quiet room.
•If you or the other party has difficulty hearing, press [] to decrease the 
speaker volume.
•While talking using [], you can switch to the hands-free phone conversation 
by pressing []. To switch back to the receiver, press [].
Handset
[PAUSE/REDIAL][   ][    ]
[OFF]
[HOLD] (CLEAR)
Microphone
[   ], [   ], [   ], [   ] 
						

							Telephone System
25
Making Calls
For assistance, please call: 1-800-211-PANA(7262)
To adjust the receiver/
speaker volume while talking
3 levels (High, Medium and Low) are 
available for the receiver and 6 levels 
for the speaker.
To increase, press []. 
To decrease, press [].
•The number of steps indicates the 
volume level.
•If you try to increase/decrease volume 
when it is at the maximum/minimum 
levels, 3 beeps will sound.
To dial after confirming the 
entered number
1. Enter a phone number.
•If you misdial, press [HOLD] 
(CLEAR). Dial the correct phone 
number.
•To cancel, press [OFF].
2. Press [] or [].
3. To hang up, press [OFF] or place 
the handset on the base unit or 
the charger.
To redial the last number 
dialed
Press [] or [], then press 
[PAUSE/REDIAL].
To redial using the redial 
list (Memory Redial)
The last 5 phone numbers dialed with 
the handset are stored in the redial list.
1. Press [PAUSE/REDIAL].
•The last number dialed is displayed 
with number 1.
2. Scroll to the desired number by 
pressing [] or [].
•You can also scroll down through 
the list by pressing [PAUSE/
REDIAL].
•To exit the list, press [OFF].
3. Press [] or [].
•To erase an item, scroll to the item 
then press [HOLD] (CLEAR).
•If “No items stored” is displayed, 
the list is empty.
Reception Booster feature
This feature improves the sound quality 
when using the handset in an area with 
interference. 
Press [] (Booster) while talking.
•“Booster on” will flash.
•To turn the feature off, press [] or [].
•The feature will be off after hanging 
up, when putting a call on hold or 
making a conference.
•The battery operating time will be 
shortened using this feature (p. 13).
Loud
 Low   High 
Ex. Receiver volume: High
      Speaker volume: Level 6
3334444

 
						

							Making Calls
26
To put a call on hold
Press [HOLD] (CLEAR) twice while talking.
•“Hold” is displayed.
•To transfer the call to another extension, see page 42; to transfer to a mailbox to 
allow the outside party to leave a message, see page 57.
To release the hold, press [] or [].
•The base unit user can also release the hold by pressing [DIGITAL SP-PHONE]. 
•Another handset user can also release the hold by pressing [] or [].
•If another phone is connected on the same line (p. 11), you can also release the 
hold by lifting its handset.
•If a call is kept holding for 6 minutes, an alarm tone will start to sound. After 4 
additional minutes on hold the call will be disconnected.
Using the Base Unit
•To switch to the handset while using the base unit speakerphone:
– If the handset is off the base unit, press [] or [] on the handset, then press 
[DIGITAL SP-PHONE] on the base unit.
– If the handset is on the base unit, just lift up.
1Press [DIGITAL SP-PHONE].
•The indicator lights and “SP-phone” 
is displayed.
2Dial a phone number.
•The dialed number is displayed.
•After a few seconds, the display will 
show the length of the call.
•If you misdial, press [DIGITAL SP-
PHONE] and start again from step 1.
3When the other party answers, talk 
into the MIC (microphone).
4To hang up, press [DIGITAL SP-
PHONE].
•The indicator goes out.
Hands-free Digital Duplex Speakerphone
For best performance, please note the following:
•Talk alternately with the caller in a quiet room.
•If you or the other party has difficulty hearing, press [] to decrease the 
speaker volume.
Base Unit
[ERASE]
MIC
[PAUSE/REDIAL]
[HOLD]
[DIGITAL SP-PHONE] 
and Indicator[   ], [   ]
[STOP] 
						

							Telephone System
27
Making Calls
For assistance, please call: 1-800-211-PANA(7262)
To adjust the speaker volume 
(8 levels) while talking
To increase, press []. 
To decrease, press [].
•The number of steps indicates the 
volume level.
•If you try to increase/decrease volume 
when it is at the maximum/minimum 
levels, 3 beeps will sound.
To dial after confirming the 
entered number
1. Enter a phone number.
•If you misdial, press [ERASE]. 
Dial the correct phone number.
•To cancel, press [STOP].
2. Press [DIGITAL SP-PHONE].
3. When the other party answers, 
talk into the MIC (microphone).
4. To hang up, press [DIGITAL SP-
PHONE].
To redial the last number 
dialed 
Press [DIGITAL SP-PHONE], then 
press [PAUSE/REDIAL].
To redial using the redial 
list (Memory Redial)
The last 5 phone numbers dialed with 
the base unit are stored in the redial list.
1. Press [PAUSE/REDIAL].
•The last number dialed is displayed 
with number 1.
2. Scroll to the desired number by 
pressing [] or [].
•You can also scroll down through 
the list by pressing 
[PAUSE/REDIAL].
•To exit the list, press [STOP].
3. Press [DIGITAL SP-PHONE].
•To erase an item, scroll to the item 
then press [ERASE].
•If “No items stored” is displayed, 
the list is empty.
To put a call on hold
Press [HOLD] while talking.
•“Hold” is displayed and the DIGITAL 
SP-PHONE indicator flashes.
To release the hold, press 
[DIGITAL SP-PHONE].
•Handset users can release the hold by 
pressing [] or [].
•If another phone is connected on the 
same line (p. 11), you can also 
release the hold by lifting its handset.
•If a call is kept holding for 6 minutes, 
an alarm tone will start to sound. After 
4 additional minutes on hold the call 
will be disconnected.
Loud
 Low High 
Ex. Level 8
3334444 
						

							28
Answering Calls
When a call is received, the unit rings and “Incoming call” is displayed. 
Auto Talk
If you set the Auto Talk feature to ON 
(p. 20), you can answer a call by lifting the 
handset off the base unit or the charger 
without pressing [] or [].
1Press [] or [].
•You can also answer a call by pressing 
any button except 
[], [], [], [] or 
[OFF]
.
2To hang up, press [OFF] or place 
the handset on the base unit or the 
charger.
 
1Press [DIGITAL SP-PHONE].
2Talk into the handset or MIC 
(microphone).
3To hang up, press [DIGITAL SP-
PHONE].
•To transfer the call to another person, see page 42. 
•To transfer the call to a mailbox to allow the caller to leave a message, 
see page 57.
•When the ringer volume is set to OFF, the unit will not ring (p. 19). 
[   ] [    ]
[OFF]
Handset

MIC
[DIGITAL SP-PHONE] 
and Indicator
Base Unit 
						

							29
Telephone System
For assistance, please call: 1-800-211-PANA(7262)
Caller ID Service
This unit is compatible with Caller ID services offered by your telephone company. If 
you subscribe to Caller ID, the calling party’s information will be displayed and the 
Caller ID information will be recorded in the Caller List.
How Caller ID information is displayed when a call is 
received
The handset and the base unit display the caller’s name 
and number after the first ring. In order to view the Caller 
ID information, please wait until the second ring to 
answer.
•After you answer the call, the display will show the length of the call.
•If the unit does not receive Caller ID information, the following will be displayed:
•Depending on radio communications with the base unit, the handset may not 
display Caller ID information immediately after the first ring.
•If your unit is connected to a PBX which does not support Caller ID, you cannot 
access Caller ID services.
•The name display service may not be available in some areas. For further 
information, please contact your telephone company.
•If you subscribe to both Caller ID and Call Waiting services, when a second call is 
received while talking, the second caller’s information will be displayed (p. 47).
DisplayMeaning
Out of areaThe caller dialed from an area which does not provide 
Caller ID service.
Private callerThe caller requested not to send his/her information.
Long distanceThe caller made a long distance call.
ROBINSON,TINA1-555-222-3333
 
Example 
						

							30
Using the Caller List
The handset and the base unit can record Caller ID information from up to 50 
different callers and store this information in each unit’s
 Caller List. Caller List 
information is sorted by the most recent call to the oldest. When the 51st call is 
received, the information from the first call is deleted.
Viewing the Caller List
If you have received new calls, “Received calls” will be displayed.
•If “No items stored” is displayed, the Caller List is empty.
•If there is no name information for a caller, the display will only show the phone 
number.
•After viewing all of the new call entries in the Caller List, “Received calls” will 
disappear.
•The base unit and each handset have their own Caller Lists. If you viewed the 
Caller List on one unit, information in the other units will remain NEW and “√” will 
not be added.
•In step 1, you can go to the phone book by pressing [] (p. 36).
•If you do not press any buttons for 60 seconds, the unit will exit the Caller List.
What “√” means
“√” indicates you have already viewed this calling 
information, or answered the call. If you play back a 
caller’s message, “√” will be added to the information in 
the base unit Caller List.
If a caller calls more than once
The number of times the same caller called is displayed 
(✕2 to ✕9). The date and time of the most recent call will 
be recorded. After viewing a caller’s information, ✕2 to 
✕9 will be replaced with “√”. 
1Press [] or [] to enter the Caller List.
2To search from the most recent call, press []. 
To search from the oldest call, press [].
•The caller’s name, number and the time and date 
received are displayed.
3Handset: Press [OFF] to exit the list.
Base unit: Press [STOP] to exit the list.
HandsetBase Unit
Caller list
10 missed calls
  
       =Phone book
Ex. Received 10 new calls 
SMITH,JACK1-555-333-4444
 3:10P JUN.10
Example 

SMITH,JACK1-555-333-4444
 3:10P JUN.10 √
 
TURNER,CINDY1-555-456-7890
11:20A JAN.12 ×3
Ex. Called 3 times.