Panasonic Kx Tg5100 Operating Instructions Manual
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41 Intercom Telephone System For assistance, please call: 1-800-211-PANA(7262) Answering Intercom Calls When an intercom call is being received, the handset rings and the display shows the calling extension number. Auto Talk If you set the Auto Talk feature to ON (p. 20), you can answer a call by lifting the handset off the base unit or the charger without pressing [], [] or [HOLD] (INTERCOM). During an intercom call: •If you have difficulty hearing, decrease the speaker volume by pressing []. •If an incoming call is being received, you will hear two tones (incoming call tone, p. 49). To answer the call; – if using the handset, press [OFF] and press [] or []. – if using the base unit, press [DIGITAL SP-PHONE] twice. 1Press [], [] or [HOLD] (INTERCOM). •You can also answer a call by pressing any button except [], [], [], [] or [OFF]. 2To disconnect the intercom, press [OFF]. •When the ringer volume is off (p. 19), the handset and the base unit will ring at the LOW level for intercom calls. •You cannot change the ringer tone for intercom calls. •When the base unit user pages all handsets, only the handset user who answers first can talk with the base unit user. When an intercom call is being received, the base unit rings and the LOCATOR/INTERCOM/TRANSFER indicator flashes. The display shows the calling extension number. 1Press [LOCATOR/ INTERCOM/TRANSFER] or [DIGITAL SP-PHONE]. 2To disconnect the intercom, press [DIGITAL SP-PHONE] or [LOCATOR/INTERCOM/ TRANSFER]. Base UnitHandset
42 Transferring a CallHandsetBase Unit You can transfer an external call between the handset and the base unit, or between two handsets (when the system has two or more handsets, p. 3). From the handset to the base unit From the base unit to the handset •When the base unit user calls all handsets, only the handset user who answers first can take the transferred call. 1Handset: (1) During a call, press [HOLD] (INTERCOM). •The call is put on hold. (2) To page the base unit, press [0]. (3) Wait for the paged party to answer, then you can announce the transfer. •If the paged party does not answer, press [] or [] to return to the outside call. 2Base unit: Press [DIGITAL SP-PHONE] or [LOCATOR/INTERCOM/TRANSFER] to answer the page. 3Handset: To complete the transfer, press [OFF]. 1Base unit: (1) During a call, press [LOCATOR/INTERCOM/TRANSFER]. •If the line is on hold, release the hold (p. 27) before pressing [LOCATOR/INTERCOM/ TRANSFER]. (2) To page a handset, press its extension number ([1] to [8]). To page all handsets, press [0]. (3) Wait for the handset user to answer, then you can announce the transfer. •If the paged party does not answer, press [DIGITAL SP-PHONE] twice to return to the outside call. 2Handset: Press [], [] or [HOLD] (INTERCOM) to answer the page. 3Base unit: To complete the transfer, press [DIGITAL SP-PHONE]. Press extension# to transfer 0-8=Extension 9=Mailbox Call from [1] Ex. Handset 1 calling Press extension# to transfer 0-8=Extension 9=Mailbox Call from [0]
43 Transferring a Call Telephone System For assistance, please call: 1-800-211-PANA(7262) From a handset to another handset (when the system has two or more handsets) 1. During a call, press [HOLD] (INTERCOM) , then page another handset by pressing its extension number ( [1] to [8] ). 2. Wait for the paged party to answer, then you can announce the transfer. • The paged handset user can answer by pressing [] , [] or [HOLD] (INTERCOM) . 3. To complete the transfer, press [OFF] . If you do not announce the transfer (Quick call transfer) You can hang up a call before the paged party answers your page. Handset: During a call, press [HOLD] (INTERCOM) and press the extension number ( [0] for the base unit, [1] to [8] for the handset), then press [OFF] to hang up. Base unit: During a call, press [LOCATOR/INTERCOM/TRANSFER] , and press the extension number ( [1] to [8] ) or press [0] to page all extensions, then press [DIGITAL SP-PHONE] to hang up. • The call will be transferred directly. • The paged party can take the transferred call by pressing [] , [] or [DIGITAL SP-PHONE] . • After the paged party answers, the transfer is complete. • If the paged party does not answer: –for the handset, press [] or [] to return to the outside call. –for the base unit, press [DIGITAL SP-PHONE] to return to the outside call. • Any user can take a transferred call by pressing [] , [] or [DIGITAL SP- PHONE] . • If you do not announce the transfer and the paged party does not answer within 60 seconds after you hang up, your phone will ring and the call will be returned to your phone. You may speak to the caller again by pressing [DIGITAL SP-PHONE] , [] or [] . If you do not answer the call within 4 minutes, the call will be disconnected. After speaking to the caller, you may also transfer the caller to a mailbox by performing the following three steps: (1) Tell the caller to press the # (pound sign) and the mailbox number of the person they want to leave a message for after you end the call (p. 50). (2) Press [HOLD] (INTERCOM) on the handset or [LOCATOR/INTERCOM/ TRANSFER] on the base unit. (3) Press [9] to transfer the caller to the Answering System greeting (p. 57). The caller will hear the greeting and can select the appropriate mailbox.)
44 Conference Calls While you are talking with an outside caller, you can call the handset or the base unit to make a conference call. When the system has two or more handsets (p. 3), you can make a conference call with your handset and another handset. •To leave the conference, press [OFF] on the handset or press [DIGITAL SP- PHONE] on the base unit. The two other parties can continue the conversation. •During a conference, the outside call can be placed on hold by pressing [HOLD] (INTERCOM) on the handset or [HOLD] on the base unit. Internal communications between extensions are not suspended. Only the person who placed the call on hold can resume the full conference; press [CONF/FUNCTION] on the handset or press [CONF] on the base unit. •Two more extensions can join the conference call if all other extensions are not being used. To join the conference call, press [], [] or [DIGITAL SP-PHONE]. A maximum of five parties including the outside party can take part in a conference call. Call Share This feature allows the base unit or the handset to join the existing external call. To join a conversation (Call Share) Handset: Press [] or []. Base unit: Press [DIGITAL SP-PHONE]. •“Conference” is displayed. •A maximum of five parties including the outside party can join a conversation if all other extensions are not being used. 1During a call, press [HOLD] (INTERCOM). •The call is put on hold. 2To page the base unit, press [0]. To page another handset, press the extension number ([1] to [8]). 3When the paged party answers, press [CONF/ FUNCTION] on your unit to make a conference call. 1During a call, press [LOCATOR/INTERCOM/ TRANSFER]. •The call is put on hold. 2To page the handset, press the extension number ([1] to [8]). 3When the paged party answers, press [CONF] on your unit to make a conference call. Base UnitHandset HandsetBase Unit
Telephone System 45For assistance, please call: 1-800-211-PANA(7262) Call Privacy Feature To prevent other users from joining your conversation, turn this feature on during a call. To allow other users to join your conversation, leave the feature off. To turn the Call Privacy feature on Handset: Press the soft key ( ) while talking. Base unit: Press [PRIVACY] while talking. •“PRIVACY” will be displayed. •To turn the feature off, press the soft key ( ) on the handset or press [PRIVACY] on the base unit again while talking. •When the Call Privacy feature is turned on, other users cannot join the conversation. The feature will return to off after you hang up the call. Room Monitor Feature This feature allows you to monitor a room through the unit by using the intercom feature. For example, you can monitor a baby from different areas of the house. You can call the destination unit to monitor the room. The called unit will not ring. When the system has two or more handsets (p. 3), you can monitor through one handset to another. If you allow other users to monitor through your unit, turn the feature on. If you want to prevent your unit from being monitored by other extensions, leave this feature off (factory preset). To turn the Room Monitor feature on (to allow other users to monitor through your handset or base unit) You can turn the feature on on the handset and the base unit separately. •To prevent your handset or a base unit from being monitored, select “Off” in step 4. 1Handset: Press [CONF/FUNCTION]. Base unit: Press [FUNCTION/EDIT]. 2Scroll to “Initial setting” by pressing [] or [], then press []. 3Scroll to “Room monitor” by pressing [] or [], then press []. 4Select “On” by pressing [] or []. 5Handset: Press the soft key ( ), then press [OFF]. Base unit: Press [] (Save), then press [STOP]. HandsetBase Unit PRIVACY PRIVACY HandsetBase Unit Initial setting Room monitor Room monitor :On SA VE
Room Monitor Feature 46 To monitor with The destination unit must not be in use. •The monitored user can stop being monitored by: – on the handset, press [OFF] or place the handset on the base unit. – on the base unit, press [LOCATOR/INTERCOM/TRANSFER] or [DIGITAL SP-PHONE]. •“Room monitor” is also displayed on the monitored unit. •While the base unit is monitoring or being monitored, the LOCATOR/INTERCOM/ TRANSFER indicator flashes and the DIGITAL SP-PHONE indicator lights. To monitor with The destination handset must not be in use. 1Press [HOLD] (INTERCOM), then press the soft key ( ). 2To call the base unit, press [0]. To call another handset, press its extension number ([1] to [8]). •To monitor from the speaker, press []. You can place the handset on the charger but you cannot place it on the base unit to continue monitoring. Placing the handset on the base unit will disconnect room monitoring. To switch back to the receiver, press []. 3To end monitoring, press [OFF]. 1Press [LOCATOR/INTERCOM/TRANSFER], then press [MUTE]. 2To call the handset, press the extension number ([1] to [8]). 3To end monitoring, press [LOCATOR/INTERCOM/TRANSFER] or [DIGITAL SP-PHONE]. Handset MONITOR Press extension# for room monitor Room monitor 00-00-05 01 Base Unit Press extension# to call MUTE=Monitor Press extension# for room monitor Room monitor 00-00-05 01
Telephone System 47For assistance, please call: 1-800-211-PANA(7262) Special Features Muting Your Conversation During a call, you can mute your phone so the other party cannot listen to you. When muting your conversation, you can hear the other party. Handset: Press the soft key ( ). •“Mute” will be displayed for a few seconds and “ ” will flash. •To release the mute, press the soft key ( ) again. •If you press [] or [] to switch between the receiver and speaker, the mute will be released. Base unit: Press [MUTE]. •The MUTE indicator lights. •“Mute” will be displayed for a few seconds. •To release the mute, press [MUTE] again. Temporary Tone Dialing (For Rotary or Pulse Service Users) Press [] (TONE) before entering access numbers which require tone dialing. •The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. For Call Waiting Service Users Press [FLASH/CALL WAIT] if you hear a call-waiting tone while talking. •The first call is put on hold and you can answer the second call. •To return to the first caller, press [FLASH/CALL WAIT] again. •Call Waiting service cannot be used when the first call is put on hold or the Answering System is responding to a call. •If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID Feature Call Waiting Caller ID Feature allows your unit to display the second caller’s information. After you hear a call- waiting tone while talking, the display shows the caller’s name with the phone number and “Waiting”. •Please contact your telephone company for details and availability in your area. HandsetBase Unit MUTE MUTE MUTE HandsetBase Unit HandsetBase Unit BROWN,NANCY1-555-666-7777 ----Waiting-----
Special Features 48 Using the PAUSE Button (For PBX Line/Long Distance Calls) We recommend you press [PAUSE/REDIAL] if a pause is required for dialing with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) [9] [PAUSE/REDIAL] •Pressing [PAUSE/REDIAL] once creates a 3.5 second pause. This prevents misdialing when you redial or dial a stored number. •Pressing [PAUSE/REDIAL] more than once increases the length of the pause between numbers. FLASH Button Pressing [FLASH/CALL WAIT] also allows you to use special features of your host PBX such as transferring an extension call or accessing optional telephone services such as call waiting. •Pressing [FLASH/CALL WAIT] cancels the Temporary Tone Dialing mode or the mute (p. 47). Selecting the flash time (use either or ) The flash time depends on your telephone exchange or host PBX. You can select the following flash times: “700, 600, 400, 300, 250, 110, 100 or 90 ms (milliseconds)”. The factory preset is “700 ms”. •If the unit is connected via a PBX, PBX functions (transferring a call etc.) might not work correctly. Consult your PBX supplier for the correct settings. : Press [CONF/FUNCTION], and follow steps 2 to 5 above, using the handset. Press the soft key ( ), then press [OFF]. 1Press [FUNCTION/EDIT]. 2Scroll to “Initial setting” by pressing [] or [], then press []. 3Scroll to “Set tel line” by pressing [] or [], then press []. 4Scroll to “Set flash time” by pressing [] or [], then press []. 5Select the flash time by pressing [] or []. 6Press [] (Save), then press [STOP]. HandsetBase Unit Phone number HandsetBase Unit Base UnitHandset Base Unit Initial setting Set tel line Set flash time Set flash time :700ms Handset SA VE
49 Special Features Telephone System For assistance, please call: 1-800-211-PANA(7262) Key Tone You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Incoming Call Tone During an intercom call, while using the Room Monitor feature, or while listening to messages, you can be informed by two tones if a call arrives. If you set incoming call tone to ON, this incoming call tone will be heard for as long as the line rings. To bypass the incoming call tone, set it to OFF. To set the incoming call tone to sound twice, set to “2”. The factory preset is “2”. You can set the incoming call tone on the handset or the base unit separately. 1Press [CONF/FUNCTION]. 2Scroll to “Initial setting” by pressing [] or [], then press []. 3Scroll to “Key tone” by pressing [] or [], then press []. 4Select “Off” or “On” by pressing [] or []. 5Press the soft key ( ), then press [OFF]. 1Handset: Press [CONF/FUNCTION]. Base unit: Press [FUNCTION/EDIT]. 2Scroll to “Ringer setting” by pressing [] or [], then press []. 3Scroll to “Incoming call” by pressing [] or [], then press []. 4Select “On”, “Off” or “2” by pressing [] or []. 5Handset: Press the soft key ( ), then press [OFF]. Base unit: Press [] (Save), then press [STOP]. Handset Initial setting Key tone Key tone :On SA VE HandsetBase Unit Ringer setting Incoming call Incoming call tone :2 SA VE
50 Mailbox Features The system accommodates three voice mailboxes. You can share these mailboxes with other members of your family or office as you wish. Callers from touch tone phones can specify one of three mailboxes in which to leave a message. If callers do not specify a mailbox or call from rotary telephones, messages will be recorded into Mailbox 1. When someone calls The caller will hear a greeting message (p. 21) when the Answering System is on (p. 52). – Callers can specify a mailbox by pressing [#][1] (Mailbox 1), [#][2] (Mailbox 2) or [#][3] (Mailbox 3) while or after hearing the greeting. They will then hear “Please leave your message”, and they can start recording a message. • If you want to make callers leave messages in a specific mailbox, we recommend you record a greeting message such as: “Hello, this is (your name and/or number). Sorry we cannot take your call. If you have a message, for John press [#] and [1], for Jane press [#] and [2], for Jack press [#] and [3]. Or just stay on the line and leave a message after the beep. Thank you.” – Callers wait until the greeting ends, then they can leave a message. The message will be automatically recorded into Mailbox 1. Useful information •You can leave a memo message for other users in a mailbox with the base unit (p. 57). •You can transfer a call to one of the mailboxes, in which callers can leave a message (p. 57). •If you want to prevent unauthorized people from listening to messages in Mailbox 2 or 3, you can assign a password to each mailbox (p. 51). •The total recording time of all messages (greeting, incoming and memo) is about 15 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes. •To select the caller’s recording time, see page 22. •A maximum of 64 messages (including the greeting and memo messages) can be recorded. Incoming Voice Messages M ailbox1M ailbox2Mailbox3 If not specified Caller presses [#][2]. Caller presses [#][1]. Caller presses [#][3].