Panasonic Kx Tg2720 Operating Instructions Manual

							71
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Optional Headset
H
Plugging the optional headset into the handset allows a hands-free phone
conversation. Please use only the Panasonic KX-TCA88 headset. To
order, call the accessories telephone number on page 2.
Connecting the optional headset to the handset
Open the headset jack cover, and connect the optional headset to the
headset jack as shown below.
To switch to the speakerphone while using the headset:
Press  . To return to the headset, press  .
Belt Clip
You can hang the handset on your belt or pocket using the belt clip.
To attach the belt clip To remove the belt clip
While pressing the top of the clip
(
A), pull the right edge in the
direction of the arrow (
B).
Headset Jack
A
B 
						

							72
Battery Replacement
A nickel cadmium battery that is recyclable powers the
product you have purchased. At the end of its useful life,
under various state and local laws, it is illegal to dispose of
this battery into your municipal waste stream. Please call 
1-800-8-BATTERY for information on how to recycle this
battery.
Battery will need to be replaced, even if you cleaned the charge contacts
and charged the battery fully, but after a few telephone calls, “Recharge
battery” is displayed and/or “ ” continues to flash, or “Charge for
15HRS” and “ ” are displayed. Please order a new Panasonic
PQPP511SVC (P-P511) battery at the telephone number shown on page 2. 
1
Press the notch on the handset
cover firmly and slide it as
indicated by the arrow.
2
Remove the old battery.
Insert the new battery into
the handset as shown,
matching the correct polarity
(#). Press the battery down 
until it places into the
compartment ($).
3
Close the cover. Make sure you charge the new battery for about
15 hours in order to display the battery strength prompt correctly
(p. 14).
1
2 
						

							73
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Canceling Registration/Re -registration
Canceling the Handset Registration
If you no longer need to use the handset or if you need to register the
handset to a different base unit of the same model, it may be necessary to
cancel the registration.
Only one handset can be canceled at a time near the base unit.
Make sure the handset and the base unit are not being used.
1
Press (CONF/FUNCTION).
2
Scroll to “Initial setting” by pressing
Öor Ñ, and press á.
3
Scroll to “Registration” by pressing Ö
or Ñ, and press á.
4
Scroll to “Deregistration” by pressing
Öor Ñ.
5
Press á.
6
Press (3)(3)(5)(DEL.) to delete the
registration memory.
•If you make a mistake, press (HOLD/CLEAR),
and enter “335”.
7
Press the right soft key ( ).
•A beep sounds and the registration memory will
be erased on both the handset and the base
unit.
•
If 3 beeps sound, you entered a wrong code. 
The display will return to step 6. Enter “335”.
•To register the handset to another base unit of
the same model, start from step 5 on page 74
or see page 23.
•
“[-]”is shown on the top right of the display. 
•You can exit the programming mode any time by pressing (OFF)
.
•The handset will not work. To use it again, registration will be required (p. 23, 74). 
OKSPPRIVACY[
-]
Handset [2]
DeDeregistered
Ex. Extension number 2
HS registration
HDeregistration
---------------
Set base unit
HRegistration
---------------
Deregistration
Enter code:335
:---
Deregistration
Enter code:335
Enter codeee:335
OK
SPPRIVACY[
-]
Press MUTE on
base unit, then
OK on handset to
register handset
OK
Copy directory
HInitial setting
2Way radio mode
LINE1LINE2 
						

							74
Canceling Registration/Re -registration
Re-registering the Handset
If you want to re-register the handset to the base unit or a different base unit
of the same model, you need to register it to that base unit. The handset will
be given a new extension number of that base unit. Only one handset can be
registered at a time. Make sure the base unit and the other handsets are
not being used. 
Registration must be completed within 1 minute.
1
Handset:Press (CONF/FUNCTION). 
2
Scroll to “Initial setting” by pressing
Öor Ñ, and press á.
3
Scroll to “Registration” by pressing Ö
or Ñ, and press á.
4
Press áat “HS registration”.
5
Base unit:
Press 
(MUTE).
•The MUTE indicator light flashes.
6
Handset:
#Press the right soft key ( ).
$Wait until a long beep sounds and the
display shows the registered number.
The registration will be then complete.
•The registered number “[1]”to “[8]” is shown on 
the top right of the display. 
•You can stop registration by pressing (OFF)on the
handset and pressing (MUTE)on the base unit.
OK
If you have canceled the handset registration at the previous base unit
(p. 73), start from step 5.
If you have not canceled the handset registration at the previous base unit 
(p. 73), the handset number still remains on that base unit memory. To erase
the handset number from the previous base unit, see the base unit Operating
Instructions. For KX-TG2720S base unit: (1) press (PROGRAM), (2) press
(MUTE), (3) enter “335#”, and (4) enter that handset number ((1)to (8)). Ex. Extension number 2
SPPRIVACY[-]
Handset
ReRegistering
SPPRIVACY[2]
Handset [2]
RegRegistered
Press MUTE on
base unit, then
OK on handset to
register handset
Set base unit
HRegistration
---------------
Copy directory
HInitial setting
2Way radio mode
---------------
HHS registration
Deregistration
OKLINE1LINE2 
						

							75
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Display messageCause & Remedy
The battery needs to be charged. Recharge the
battery (p. 15).
The battery has been discharged. The handset
will not work. Charge the battery fully (p. 15).
The handset has lost communication with the
base unit. Walk closer to the base unit, and try
again.
• The called handset/base unit is in use.
• Both lines are in use. Wait until one of the line
indicators or the line status icons goes out.
• The Privacy mode is on for the call you tried to
join (p. 55).
• The handset you tried to send directory items to
is in use.
• The handset you are calling is too far from the
base unit.
The called handset has not been registered to the
base unit or you selected your extension number.
• When you tried to register or deregister the
handset, the handset and the base unit could
not link for some reason, such as interference
from other electrical appliances. Take the
handset and the base unit away from the
electrical appliances and try again.
• If more than 3 units are in use, you may not be
able to register/deregister. Try again later.
• 
Another unit tries to send the directory items to
you but the transfer has been stopped (p. 45).
• If the radio communication between the
handset are the base unit is partially impaired,
this display will be shown.
• If more than 3 units are in use, such as
conducting external/internal calls, you may not
be able to use another unit. Try again later.
If the Following Appear...
If the unit detects a problem, one of the following messages will be
displayed on the handset. Error beeps or a busy tone will sound.
Recharge battery
Busy
Invalid
Error!!
No link to base.
Walk closer to 
base and try
again.
System is busy.
Please try again
later.
Charge for 15HRS 
						

							76
If the Following Appear...
Display messageCause & Remedy
When trying to store an item in the directory, the
directory memory is full. To erase other items from
the directory, see page 44.
• When the displayed item is being sent to the
destination unit, the directory memory is full.
The transfer is stopped. If you tried to send all
of the items, the item displayed with 
“---Incomplete---” and items after it have
not been transferred to the destination handset.
You can press
(OFF)on the handset to exit the
mode (p. 45, 46). To erase other stored items
from the destination handset directory, see
page 44. You can send all of the items again or
send the items which have not been transferred
one by one (p. 45, 46).
• If the transfer is stopped for another reason,
“Directory full” will not be displayed, for
example:
– 
the destination handset may be out of area, or
– the destination unit user may press  ,  or
the soft key 
(           or           ) on the handset.
Although you tried to send your directory items to
another extension, your directory is empty.
• When you call the handset or base unit to
monitor, the Room Monitor mode of the
destination unit is set to 
OFF (p. 56). 
• The called handset is on the base unit. The
handset must be off the base unit to be monitored.
When you tried to call another handset in the 
2-Way Radio mode;
– the handset is too far from your handset. Walk
closer to the handset.
– 
2-Way Radio mode on the handset is off (p. 58).
– The called handset is talking with another
handset in the 2-Way Radio mode.
You have not stored the voice mail access number.
Store the number (p. 60).
Directory
No items stored
Denied
Store VM access#
---Incomplete---
Tom Jones
098-765-4321
Directory full
(The name/number is an
example.)
Not found
2Way radio mode
LINE1LINE2
Directory 
DirectFull 
						

							77
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Display messageCause & Remedy
The handset you tried to make a call has not been
registered to the base unit. Register it (p. 23, 74).
• 8 handsets have already been registered to the
base unit. To cancel another handset
registration, see page 73. 
• This base unit has the memory of the handset
currently registered to another base unit. Erase
the handset memory from the base unit. 
For KX-TG2720S base unit: 
(1) Press
(PROGRAM), (2) Press(MUTE), 
(3) Enter “335#” and (4) Enter that handset
number (1 to 8).
Error!!
8 handsets have
already been
registered.
Problem
The unit does not work.
“No link to base.
Walk closer to 
base and try 
again.” is displayed and
an alarm tone sounds.
Cause & Remedy
•Check the settings (p. 11–14).
•Check whether the dialing mode setting is
correct (p. 18).
•Charge the battery fully (p. 14).
•Clean the charge contacts and charge again
(p. 15).
•Install the battery properly (p. 14).
•Unplug the AC adaptor to reset. Plug in, and
try again.
•The handset has not been registered to the
base unit. Register the handset (p. 23, 74).
•Re-install the battery (p. 72) and charge it
fully.
•You are too far from the base unit. 
Walk closer to the base unit and try again.
•Plug in the AC adaptor.
•Raise the base unit antennas.
Troubleshooting
Invalid.
Please register
to the base unit 
						

							78
Problem
Static, sound cuts in/out,
fades. Interference from
other electrical units.
The handset and/or the
base unit does not ring.
The handset display is
blank.
You cannot program items,
such as the dialing mode.
You cannot store a name
and phone number in the
directory.
While programming or
searching, the handset
starts to ring and stops the
program/search.
Cause & Remedy
•Locate the handset and the base unit away
from other electrical appliances (p. 3).
•Walk closer to the base unit.
•Raise the base unit antennas.
•Press 
Üon the handset to turn on the
Reception Booster feature (p. 26).
•The ringer volume is OFF. Set to HIGH or
MEDIUM or LOW (p. 21, 59).
•If more than 3 other users are using the
handsets and base unit, the handset/base
unit may not ring. Those users will hear
incoming call tones (p. 67) and the IN USE
indicator flashes quickly on the base unit.
•Charge the battery fully (p. 14).
•Programming is not possible while the unit is
being used.
•Do not pause for over 60 seconds while
programming.
•Walk closer to the base unit.
•
Ö, Ñ, Üor ámay have been pressed
when you picked up the handset. Press 
(OFF)
and try again.
•If more than 3 other users are using the
handsets, you may not be able to program.
Try again later.
•
If the 2-Way Radio mode is on, turn it off (p. 58).
•You cannot store an item with the handset
while the handset is in the talk, speakerphone,
intercom or Room Monitor mode or 2-Way
Radio mode.
•Do not pause for over 60 seconds while
storing.
•To answer the call, press  or  or the
relevant soft key (           or           ) on the
handset or 
(DIGITAL!SP-PHONE)or the called
line button on the base unit. Start again from
the beginning after hanging up.
LINE1LINE2
Troubleshooting 
						

							79
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Problem
The unit does not display
the caller’s name and/or
phone number.
The handset display exits
the Caller List.
You cannot page the
handset or base unit.
You cannot redial by
pressing
(PAUSE/REDIAL)
on the handset or
(REDIAL/PAUSE)on the
base unit
.
“Recharge battery” is
displayed, “” flashes 
or the handset beeps
intermittently.
“Charge for 15HRS” and
“” are displayed and
the handset does not work.
You cannot answer a call
by lifting the handset off the
base unit or charger, or
pressing the dialing button
(
(0)to (9), (#)or (*)).
Cause & Remedy
•You need to subscribe to a Caller ID service.
•
Other telephone equipment may be interfering
with your phone. Disconnect it and try again.
•Other electrical appliances connected to the
same outlet may be interfering with the Caller
ID information.
•Telephone line noise may be affecting the
Caller ID information.
•The caller requested not to send his/her
information. See page 32.
•If a call is being transferred to you, the caller
information will not be displayed.
•Do not pause for over 60 seconds while
searching.
•The called handset is too far from the base unit.
•The called unit is in use. Try again later.
•If more than 3 other users are using the
handsets and base unit, you may not be able
to page. Try again later.
•If the last number dialed was more than 32 digits
long, the number will not be redialed correctly.
•The button has a double function as either
redial or pause. It will redial the last number
dialed if pressed at the outset of a call (p. 26,
29). If another number has been dialed first, it
will operate as a pause button (p. 63).
•Charge the battery fully (p. 14).
•The battery has been discharged. Charge the
battery fully (p. 14).
•When you set the line selection to “Line 1” or
“Line 2” and the call is being transferred to
you, press the relevant soft key (           or
) to answer the call.
LINE1
LINE2 
						

							80
Problem
You charged the battery
fully, but “Recharge
battery” is still displayed
and/or “” continues to
flash, or “Charge for
15HRS” and “” are
displayed.
The CHARGE indicator
light does not go out after
the battery has been
charged.
You cannot make a call
even if the line is free.
You cannot have a
conversation using the
headset.
You cannot register the
handset at the base unit.
The line status icons do not
display properly and/or the
line indicators do not light
properly.
Cause & Remedy
•Clean the charge contacts and charge again
(p. 15).
•Install a new battery (p. 72).
•This is normal.
•If more than 3 other users are using the
handsets and base unit, you may not be able
to make a call. Try again later.
•Make sure that an optional headset is
connected properly (p. 71).
•
may have been pressed.
If “SP-phone” or “SP” is displayed on the
handset, press  to switch to the headset.
•Charge the battery fully (p. 14).
•The maximum of 8 handsets have already
been registered to the base unit.
•This base unit has the memory of the
handset currently registered to another base
unit. Erase the handset memory from the
base unit. 
For KX-TG2720S base unit: 
(1) Press
(PROGRAM), (2) Press(MUTE), 
(3) Enter “335#” and (4) Enter that handset
number (1 to 8).
•Check the settings (p. 11–14).
•The line mode selection is incorrect. See
page 19.
Troubleshooting