Panasonic Kx Tg2382 Operating Instructions Manual

							61
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Battery Replacement
If “Recharge ” is displayed and/or “ ” flashes after a few telephone
calls even if the battery was fully charged, replace the battery with a \
new 
Panasonic N4HHGMB00001 or N4HHGMB00005 (HHR-P103) battery. To
order, call the accessories telephone number on page 2.
1
Press the notch on the
handset cover firmly and
slide it as indicated by the
arrow.
2
Remove the old battery and
wait for  a few minutes . 
And insert the new battery
into the handset as shown,
matching the correct 
polarity ( #). Press 
the battery down until 
it fits securely into the
compartment ( $).
3
Close the cover. Make sure the handset display shows “ ”,
when you place the handset on the base unit or the charger.
•If it does not show “ ”, remove the new battery and wait for 10 
minutes; and then insert the battery again. Make sure the handset displa\
y
shows “ ”.
4
Charge the new battery for about 15 hours in order to display the 
battery strength prompt correctly (p. 10, 11).
1
2
A nickel metal hydride battery that is recyclable powers the 
product you have purchased. Please call 1-800-8-BATTERY
for information on how to recycle this battery. 
						

							62
Canceling Registration/Re-registration
Canceling the Handset Registration
If you no longer need to use the handset or if you need to register the 
handset to a different base unit of the same model, it may be necessary \
to
cancel the registration.
Only one handset can be canceled at a time near the base unit to which t\
he
handset is currently registered.
Make sure the unit is not being used and the handset is lifted off the 
base unit.
1
Press (MUTE/FU\bCTIO\b\f.
2
Scroll to “Initial set ” by pressing Öor
Ñ, and press á.
3
Scroll to “HS register ” by pressing Öor
Ñ, and press á.
4
Scroll to “Deregistration ” by pressing
Öor Ñ.
5
Press á.
6
Press (3\f(3\f(5\f(DEL.) to delete the
registration memory.
• If you make a mistake, press
(HOLD/I\bTERCOM/CLEAR\Ö\f , and enter “335”.
7
Press á(Ok key).
•A beep sounds and the registration memory will 
be erased on both the handset and the base
unit.
•
If 3 beeps sound, you entered a wrong code. 
Enter “335”, then press 
á (
Ok key).
•To register the handset to another base unit of
the same model, start from step 5 on page 63. 
• You can exit the programming mode any time by pressing  (OFF\f
.
•After canceling registration, the handset cannot be used. If you want to\
 use it
again, register the handset to the base unit by performing steps 5 and 6\
 on page 63.
Date and time
HInitial set
--------------
Set answering
HHS register--------------
Registration
HDeregistration--------------
To deregister 
press 3,3,5
:---
H=Ok
To deregister 
press 3,3,5
:335
H=Ok
Handset [1] Deregistered 
						

							63
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Re-registering the Handset
If you want to re-register the handset to the base unit or a different b\
ase unit of 
the same model, you need to register it to that base unit. The handset w\
ill be
given a new extension number of that base unit. Only one handset can be
registered at a time. Make sure the base unit and the other handsets are not
being used. Registration must be completed within 1 minute.
1
Handset: Press (MUTE/FU\bCTIO\b\f. 
2
Scroll to “Initial set ” by pressing Öor
Ñ, and press á.
3
Scroll to “HS register ” by pressing Öor
Ñ, and press á.
4
Press áat “Registration ”.
5
Base unit:
Press and hold 
HANDSET LOCATOR/INTERCOM (ALL\f
until the CHARGE indicator flashes.
6
Handset:
# Press 
á.
$ Wait until a long beep sounds and the
display shows the registered number.
The registration will be then complete.
•The registered number “ [1]”to “[3] ” is shown on 
the top right of the display. 
• You can stop registration by pressing  (OFF\fon the handset and pressing
HANDSET LOCATOR/INTERCOM  (ALL\fon the base unit.
If you have canceled the handset registration at the previous base unit
(p. 62), start from step 5.
If you have not canceled the handset registration at the previous base u\
nit  
(p. 62), the handset number still remains on that base unit memory. Er\
ase the
handset number from the previous base unit. For KX-TG2382B/KX-TG2382PW/
KX-TG2383B/KX-TG2383S base unit: (1) Press and hold  HANDSET
LOCATOR/INTERCOM (ALL\funtil the CHARGE indicator flashes. (2) Press and hold
HANDSET LOCATOR/INTERCOM ((1\f to (3\f ) of the handset number that you want
to erase until the CHARGE indicator flashes, then rapidly flashes, then goes out.
Date and time
HInitial set --------------
Set answering
HHS register--------------
--------------
HRegistrationDeregistration
Press [ALL] on 
base for 3 sec,
then press [
H].
Handset Registering
Handset [3]Registered
Ex. Extension number 3 
						

							Display messageCause & Remedy
The battery needs to be charged. Recharge the 
battery (p. 10, 11).
The battery has been discharged. The handset 
will not work. Charge the battery fully (p. 10, 11).
The handset has lost communication with the 
base unit. Move closer to the base unit, and try
again.
• The called handset/base unit is in use.
•  The handset you are calling is too far from the 
base unit.
•  If the radio communication between the 
handset and the base unit is partially impaired,
this display will be shown.
•  If more than one unit is in use, such as
conducting an external/internal call or listening
to messages, you may not be able to use
another unit. Try again later.
•  If the Answering System is responding to a call 
or another user is listening to messages in the
Answering System, you cannot access the
Answering System. Try again later.
•  You cannot join the conference call. A 
maximum of 2 handsets can take part in a
conference call.
•  While 2 other handsets are making a 
conference call, you cannot operate the
handset. Try again later.
When you tried to register or deregister the 
handset, the handset and the base unit could not
link for some reason, such as interference from
other electrical appliances. Take the handset and
the base unit away from the electrical appliances
and try again.
64
If the Following Appear...
If the unit detects a problem, one of the following messages will be 
displayed on the handset. Error beeps or a busy tone will sound.
Recharge
Error!!
No link to base 
Move closer to 
base, try again 
Charge for 15h 
Busy 
						

							Display message Cause & Remedy
When trying to store an item in the directory, the 
directory memory is full. To erase other items
from the directory, see page 41.
A handset button was pressed while the handset 
was on the base unit or the charger. Lift the
handset and press the button again.
The called handset has not been registered to 
the base unit or you selected your extension
number.
The handset you tried to make a call has not 
been registered to the base unit. Register it 
(p. 63, steps 5 and 6).
• 3 handsets have already been registered to the 
base unit. To cancel another handset
registration, see page 62. 
•  This base unit has the memory of the handset 
currently registered to another base unit. Erase
the handset memory from the base unit. 
For KX-TG2382B/KX-TG2382PW/
KX-TG2383B/KX-TG2383S base unit:
(1) 
Press and hold 
HANDSET LOCATOR/INTERCOM (ALL\funtil
the CHARGE indicator flashes.
(2) Press and hold 
HANDSET LOCATOR/INTERCOM ((1\f to (3\f )
of the handset number that you want to erase 
until the CHARGE indicator flashes, then
rapidly flashes, then goes out.
65
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Directory full
Invalid. 
Please register
to the base. 
All handsets 
registered.
Maximum is 3. 
Please lift up 
and try again. 
Invalid 
						

							66
Troubleshooting
Problem
“No link to base
Move closer to  
base, try again ” is
displayed and an alarm
tone sounds.
Static, sound cuts in/out, 
fades. Interference from
other electrical units.
The handset does not ring.
The handset display is 
blank.
You cannot store a name 
and phone number in the
directory.
While programming or 
searching, the handset
starts to ring and stops the
program/search.
You cannot make an 
internal/external call with
the handset.
Cordless Telephone
Cause & Remedy
•You are too far from the base unit.  
Move closer to the base unit and try again.
• Plug in the AC adaptor of the base unit.
• Raise the base unit antenna.
•Locate the handset and the base unit away 
from other electrical appliances (p. 6).
• Move closer to the base unit.
• Raise the base unit antenna.
•The ringer volume is OFF. Set to HIGH,
MEDIUM or LOW (p. 19).
• If more than one other user is using the 
handsets and base unit, the handset may not
ring. Those users will hear incoming call
tones (p. 48) and the IN USE/HOLD indicator
flashes quickly on the base unit.
• Charge the battery fully (p. 10).
•You cannot store an item in the directory while 
the handset is in the talk, speakerphone,
intercom or remote operation mode.
•Do not pause for over 60 seconds while
storing.
•To answer the call, press  or  . Start 
again from the beginning after hanging up.
•You cannot make a call when the handset is 
in the remote operation mode. Exit the mode
by pressing 
(OFF\f(p. 52). 
						

							67
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
Problem
The unit does not display 
the caller’s name and/or
phone number.
The handset display exits 
the Caller List.
You cannot page the 
handset or base unit.
You cannot redial by 
pressing
(PAUSE/REDIAL\f
on the handset.
You cannot have a 
conversation or listening to
messages using the
headset.
Cause & Remedy
•You need to subscribe to a Caller ID service.
•
Other telephone equipment may be interfering 
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the
same outlet may be interfering with the Caller
ID information.
• Telephone line noise may be affecting the
Caller ID information.
• The caller requested not to send his/her
information. See page 30.
• If a call is being transferred to you, the caller
information will not be displayed.
•Do not pause for over 60 seconds while 
searching.
•The called handset is too far from the base 
unit.
• The called unit is in use. Try again later.
• If more than one other user is using the
handsets and base unit, you may not be able
to page. Try again later.
•  While 2 other handsets are making a
conference call, you cannot page the
handset or the base unit. Try again later.
•If the last number dialed was more than 
32 digits long, the number will not be redialed
correctly.
• The button has a double function as either
redial or pause. It will redial the last number
dialed if pressed at the outset of a call 
(p. 27). If another number has been dialed
first, it will operate as a pause button (p. 47).
•Make sure that an optional headset is 
connected properly (p. 12).
• If “ SP-phone ” is displayed on the handset,
press  to switch to the headset. 
						

							68
Troubleshooting
Problem
The Answering System is 
on, but incoming messages
are not recorded.
“ ” is displayed and 
the ANSWER ON indicator
flashes rapidly, and no new
messages are recorded.
You cannot access the 
Answering System from
the base unit or the
handset.
You cannot access the 
Answering System from a
touch tone phone.
During playback on the 
handset, incoming call
tones are heard.
When you play back 
messages or you turn the
Answering System on, the
unit announces the wrong
day.
FULL
Cause & Remedy
•The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes”
(p. 23).
• Memory is full. Erase some, or all, of the
messages (p. 51).
•Memory is full. Erase some, or all, of the 
messages (p. 51).
•If more than one other user is using the 
handsets and base unit, you may not be able
to access the Answering System. Try again
later.
• If the Answering System is responding to a
call or another user is listening to messages
in the Answering System, you cannot access
the Answering System. Try again later.
•  While 2 other handsets are making a
conference call, you cannot access the
Answering System. Try again later.
• Your handset is too far from the base unit.
Move closer to the base unit.
•Make sure you enter the correct remote code 
(p. 55).
• The Answering System may not respond if
the tones are too short to activate the unit.
Press each button firmly.
•
The Answering System is off. Turn it on (p. 57).
•To answer the call, press or  .  
For playback, start again from the beginning
after hanging up.
•The date may be set wrong. Adjust the date 
(p. 15).
Answering System 
						

							69
Useful Information
For assistance, please call: 1-800-211-PANA(7262)
General
Problem
The unit does not work.
You cannot program items, 
such as the dialing mode.
Cause & Remedy
•Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
correct (p. 16).
• Charge the battery fully (p. 10).
• Clean the charge contacts and charge again
(p. 11).
• Install the battery properly (p. 10).
• Unplug the AC adaptor of the base unit to
reset. Plug in, and try again.
• The handset has not been registered to the
base unit. Register the handset (p. 63, steps
5 and 6).
•Re-install the battery (p. 61) and charge it fully.
• After you register an additional handset to the
base unit, please confirm that the other (first
one and second one) pre-registered handsets
display “ Talk” by pressing  . If one of the
handsets does not display “ Talk”, re-register
that handset to the base unit.
• Programming is not possible while the 
handset is being used.
• Do not pause for over 60 seconds while
programming.
• Move closer to the base unit.
•
Ö, Ñ, Üor ámay have been pressed
when you picked up the handset. Press 
(OFF\f
and try again.
• If more than one other user is using the
handsets, you may not be able to program.
Try again later. 
						

							70
Problem
You cannot register the 
handset at the base unit.
“Recharge ” is displayed,
“” 
flashes or the
handset beeps intermittently.
“ Charge for 15h ” is
displayed and the handset 
does not work.
You charged the battery 
fully, but “ Recharge ” is still
displayed and/or “ ”
continues to flash, or
“ Charge for 15h ” is
displayed.
The CHARGE indicator 
light does not go out after
the battery has been
charged.
If you cannot solve your 
problem
Cause & Remedy
• Charge the battery fully (p. 10).
• The maximum of 3 handsets have already 
been registered to the base unit.
•
This base unit has the memory of the handset
currently registered to another base unit.
Erase the handset memory from the base unit.
For KX-TG2382B/KX-TG2382PW/
KX-TG2383B/KX-TG2383S base unit:
(1) 
Press and hold  
HANDSET LOCATOR/INTERCOM (ALL\f
until the CHARGE indicator flashes.
(2) Press and hold 
HANDSET LOCATOR/INTERCOM ((1\f to (3\f )
of the handset number that you want to
erase until the CHARGE indicator flashes,
then rapidly flashes, then goes out.
•Charge the battery fully (p. 10, 11).
•The battery has been discharged. Charge the 
battery fully (p. 10, 11).
•Clean the charge contacts and charge again 
(p. 11).
• Install a new battery (p. 61).
•This is normal.
•Call our customer call center at 
1-800-211-PANA(7262).
• Panasonic’s e-mail address for customer
inquiries:
[email protected] 
for customers in the USA or Puerto Rico
ONLY
Troubleshooting