Panasonic Kx Tg2357 Operating Instructions Manual

Useful Information
For assistance, please call: 1-800-211-PANA(7262)71
If the Following Appear on Your Display...
The following will be displayed when the unit needs your attention.
Display message Cause & Remedy
Recharge battery• The battery needs to be charged. Recharge the 
battery (p. 10).
Charge for 6h• The battery has been discharged. The handset will 
not work. Fully charge the battery (p. 10).
No link to base.
Move closer to 
base, try again.• The handset has lost communication with the base...

If the Following Appear on Your Display...
72
---Incomplete---
Phone book full• When phone book item(s) was(were) sent to another 
handset, the phone book memory was full and 
copying stopped. Press [OFF] to exit (p. 43, 44). To 
erase items from another handset phone book, see 
page 42. You can copy all of the items again or copy 
the items which have not been copied one by one 
(p. 43, 44).
Example
Tom Jones
555-765-4321• When you tried to send phone book items, the other 
handset lost communication...

Useful Information
For assistance, please call: 1-800-211-PANA(7262)73
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 71–72) for the Cause & Remedy.
Telephone System 
Problem Cause & Remedy
“No link to base. Move 
closer to base, try 
again.” is displayed and an 
alarm tone sounds.• You are too far from the base unit. Walk 
closer to the base unit.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antenna.
• If...

Troubleshooting
74
You cannot make long 
distance calls.• Please make sure you have long distance 
service.
• Check if Caller IQ is on. Turn Caller IQ off 
(p. 78).
The handset does not display 
the caller’s name and/or 
phone number.• You need to subscribe to Caller ID.
• Other telephone equipment may be 
interfering with your phone. Disconnect it and 
try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller...

For assistance, please call: 1-800-211-PANA(7262)75
Troubleshooting
Useful Information
Answering System  
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 66).
• If “SP-phone” is displayed on the handset, 
press [C] to switch to the headset.
Problem Cause & Remedy
The Answering System is on, 
but incoming messages are 
not recorded.• The recording time is set to “Greeting only”. 
Select “1 minute”, “2 minutes” or “3 minutes” 
(p. 22).
• Memory...

Troubleshooting
76
General 
Problem Cause & Remedy
The handset and/or base unit 
does not work.• Check the settings (p. 9–11).
• Check whether the dialing mode setting is 
correct (p. 15).
• Fully charge the battery (p. 10).
• Clean the charge contacts and charge again 
(p. 11).
• Check battery installation (p. 10).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 10) and fully charge 
it.
“Recharge battery” is 
displayed, “7” flashes, or 
the handset...

For assistance, please call: 1-800-211-PANA(7262)77
Troubleshooting
Useful Information
openLCR Service for Caller IQ
Problem Cause & Remedy
When you try to download the 
data from openLCR, the voice 
prompt is not announced from 
the handset while “Listen & 
follow phone guidance.” 
is being displayed.• Check the settings (p. 9–11).
• Dialing to openLCR may have been 
disconnected. Try again (p. 80).
• If you cannot solve a problem, consult 
openLCR(see below).
For more information about 
Caller IQ• Call...

78
openLCR Service for Caller IQ
This unit is compatible with services provided by openLCR.
Important:
• If you have any questions regarding the openLCR service, call openLCR’s 
customer service department at 1-866-openLCR(1-866-673-6527).
• NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR 
MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY 
WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS 
OF, OPENLCR.COM, INC. (OPENLCR). NEITHER PCC NOR MECA NOR ANY 
OF THEIR EMPLOYEES OR...

79
openLCR Service for Caller IQ
For assistance, please call openLCR: 1-866-openLCR(1-866-673-6527)
Useful Information
Downloading Data
You can download the following data to your unit from the openLCR web site.
• Phone book data
• Ringer melodies (Custom ringtone)
• Function setup for your unit
• Information such as weather forecasts, stock quotes, lottery results, sports scores 
and horoscopes (Internet content)
Accessing the openLCR web site can be done from any computer with Internet 
access.
• While...

openLCR Service for Caller IQ
80
To download data from openLCR   
Each time you download data (p. 79) from openLCR, the information stored in your 
unit will be updated. To view up-to-date information, you will need to download it to 
your unit.
• You can select the items of information on the web site which you want to view.
• Each handset can download its own data only. Either handset can be used to 
download data for base unit. 
• Horoscopes are for entertainment purposes only.
• You can also go to...