Panasonic Kx Tg2314 Operating Instructions Manual

							For assistance, please call: 1-800-211-PANA(7262)51
If the Following Appear on Your Display...
Useful Information
---Incomplete---
Phone book full• When phone book item(s) was(were) sent to another 
handset, the phone book memory was full and 
copying stopped. Press [OFF] to exit (p. 34, 35). To 
erase items from another handset phone book, see 
page 33. You can copy all of the items again or copy 
the items which have not been copied one by one 
(p. 34, 35).
Example
Tom Jones
555-765-4321• When you tried to send phone book items, the other 
handset lost communication with the base unit, or 
the other handset made an outside call by pressing 
[C] or [s].
The handset displays the phone book item which 
was not copied to the other handset. Press [OFF], 
then try again (p. 34, 35).
No items stored• Your phone book is empty. No items were copied to 
another handset.
Line in use• Another handset is conducting an outside call or a 
parallel connected telephone is in use.
Line on hold• Another handset is on hold for an outside call.
Store VM access#• You have not stored the voice mail access number. 
Store the number (p. 39). Display message Cause & Remedy
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							52
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 50
 – 51) for the Cause & Remedy.
Problem Cause & Remedy
“No link to base. Move 
closer to base, try 
again.” is displayed and an 
alarm tone sounds.• You are too far from the base unit. Walk 
closer to the base unit.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antenna.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 45).
The handset and/or base unit 
does not work.• Check the settings (p. 8 – 10).
• Check whether the dialing mode setting is 
correct (p. 13).
• Fully charge the battery (p. 9).
• Clean the charge contacts and charge again 
(p. 10).
• Check battery Installation (p. 9).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 9) and fully charge it.
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset does not ring. • The ringer volume is turned off. Set to high, 
medium, or low (p. 15).
The handset display is blank. • If the handset display is blank, fully charge 
the battery (p. 9).
You cannot program any 
function items.• Programming is not possible while the 
handset and/or base unit is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.• A call is coming in. To answer the call, press 
[C] or [s]. Start again from the beginning 
after hanging up.
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							For assistance, please call: 1-800-211-PANA(7262)53
Troubleshooting
Useful Information
You cannot make an intercom. • The handset you called is too far from the 
base unit.
• If the handset or base unit is in use, you may 
not be able to make a call. Try again later.
You cannot redial. • If the last number dialed was more than 
48 digits long, the number will not be redialed 
correctly.
You cannot make long 
distance calls.• Please make sure you have long distance 
service.
The handset does not display 
the caller’s name and/or 
phone number.• You need to subscribe to Caller ID.
• Other telephone equipment may be interfering 
with your phone. Disconnect it and try again.
• Other electrical appliances connected to the 
same outlet may be interfering with Caller ID.
• Telephone line noise may be affecting Caller ID.
• The caller requested not to send his/her 
Caller ID information (p. 22).
• If a call is being transferred to you, the 
Caller ID information will not be displayed.
• If a (separate) Caller ID box is connected 
between the unit and the telephone wall jack, 
disconnect the Caller ID box or plug the unit 
directly into the wall jack.
The handset cannot 
automatically edit the Caller 
List/incoming phone numbers.• The Caller ID number auto edit feature is 
turned off. Turn it on (p. 26) and try again.
• You need to press [C] or [s] after editing 
the number.
The handset display exits the 
Caller List or phone book.• Do not pause for over 60 seconds while 
searching.
“Recharge battery” is 
displayed, “7” flashes, or 
the handset beeps 
intermittently.• Fully charge the battery (p. 9).
“Charge for 6h” and “8” 
are displayed and the handset 
does not work.• The battery has been discharged. Fully 
charge the battery (p. 9).
• Check battery installation (p. 9).
Problem Cause & Remedy
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							Troubleshooting
54
You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “7” 
continues to flash, or “Charge 
for 6h” and “8” are 
displayed.• Clean the charge contacts and charge again 
(p. 10).
• The battery may need to be replaced. If you 
install a new battery, fully charge it (p. 9).
The CHARGE indicator does 
not go out after the battery has 
been charged.• This is normal.
The Ringer/Message Alert 
indicator flashes slowly when 
the handset is not ringing and 
in use.• The Message Alert is turned on and new 
messages in your voice mailbox have been 
recorded. Turn the Message Alert off (p. 17) 
or listen to the new messages (p. 41).
You cannot have a 
conversation using the 
headset.• Make sure the optional headset is connected 
properly (p. 46).
•If “SP-phone” is displayed, press [C] to 
switch to the headset.
If you cannot solve your 
problem• Visit our website: 
http://www.panasonic.com/support
• Contact us via the web at: 
http://www.panasonic.com/contactinfo
• Call our customer call center at: 
1-800-211-PANA(7262)
Problem Cause & Remedy
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							Useful Information
For assistance, please call: 1-800-211-PANA(7262)55
Important Safety Instructions
When using this unit, basic safety precautions should always be followed to reduce 
the risk of fire, electric shock, or personal injury.
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on this unit.
3. Unplug this unit from AC outlets before cleaning. Do not use liquid or aerosol 
cleaners. Use a damp cloth for cleaning.
4. Do not use this unit near water, for example, near a bathtub, washbowl, kitchen 
sink, or the like.
5. Place this unit securely on a stable surface. Serious damage and/or injury may 
result if the unit falls.
6. Do not cover slots and openings on the unit. They are provided for ventilation 
and protection against overheating. Never place the unit near radiators, or in a 
place where proper ventilation is not provided.
7. Use only the power source marked on the unit. If you are not sure of the type of 
power supplied to your home, consult your dealer or local power company.
8. Do not place objects on the power cord. Install the unit where no one can step 
or trip on the cord.
9. Do not overload wall outlets and extension cords. This can result in the risk of 
fire or electric shock.
10. Never push any objects through slots in this unit. This may result in the risk of 
fire or electric shock. Never spill any liquid on the unit.
11. To reduce the risk of electric shock, do not disassemble this unit. Take the unit 
to an authorized servicenter when service is required. Opening or removing 
covers may expose you to dangerous voltages or other risks. Incorrect 
reassembly can cause electric shock when the unit is subsequently used.
12. Unplug this unit from the wall outlet and refer servicing to an authorized 
servicenter when the following conditions occur:
A. When the power supply cord or plug is damaged or frayed.
B. If liquid has been spilled into the unit.
C. If the unit has been exposed to rain or water.
D. If the unit does not work normally by following the operating instructions. 
Adjust only controls covered by the operating instructions. Improper 
adjustment may require extensive work by an authorized servicenter.
E. If the unit has been dropped or physically damaged.
F. If the unit exhibits a distinct change in performance.
13. During thunderstorms, avoid using telephones except cordless types. There 
may be a remote risk of an electric shock from lightning.
14. Do not use this unit to report a gas leak, when in the vicinity of the leak.
SAVE THESE INSTRUCTIONS
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							56
Important Safety Instructions
CAUTION:
To reduce the risk of fire or injury to persons, read and follow these instructions.
1. Use only the battery(ies) specified.
2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local 
waste management codes for special disposal instructions.
3. Do not open or mutilate the battery(ies). Released electrolyte is corrosive and 
may cause burns or injury to the eyes or skin. The electrolyte may be toxic if 
swallowed.
4. Exercise care in handling batteries in order not to short the battery to 
conductive materials such as rings, bracelets, and keys. The battery and/or 
conductor may overheat and cause burns.
5. Charge the battery(ies) provided with or identified for use with this product only 
in accordance with the instructions and limitations specified in this manual.
WARNING:
TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT 
TO RAIN OR ANY TYPE OF MOISTURE.
• The AC adaptor is used as the main disconnect device, ensure that the AC outlet 
is located/installed near the unit and is easily accessible.
FCC and Other Information
This equipment complies with Part 68 of the FCC rules and the requirements 
adopted by the ACTA. On the bottom of this equipment is a label that contains, 
among other information, a product identifier in the format US:ACJ-----. 
If requested, this number must be provided to the telephone company.
Registration No.  ..................................................... (found on the bottom of the unit)
Ringer Equivalence No. (REN) ........................................................................... 0.1B
A plug and jack used to connect this equipment to the premises wiring and 
telephone network must comply with the applicable FCC Part 68 rules and 
requirements adopted by the ACTA. A compliant telephone cord and modular plug 
is provided with this product. It is designed to be connected to a compatible 
modular jack that is also compliant.
The REN is used to determine the number of devices that may be connected to a 
telephone line. Excessive RENs on a telephone line may result in the devices not 
ringing in response to an incoming call. In most but not all areas, the sum of RENs 
should not exceed five (5.0). To be certain of the number of devices that may be 
connected to a line, as determined by the total RENs, contact the local telephone 
company. For products approved after July 23, 2001, the REN for this product is 
part of the product identifier that has the format US:AAAEQ##TXXXX. The digits 
represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3).
If this equipment causes harm to the telephone network, the telephone company 
will notify you in advance that temporary discontinuance of service may be 
required. But if advance notice isn’t practical, the telephone company will notify the 
customer as soon as possible. Also, you will be advised of your right to file a 
complaint with the FCC if you believe it is necessary.
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							For assistance, please call: 1-800-211-PANA(7262)57
FCC and Other Information
Useful Information
The telephone company may make changes in its facilities, equipment, operations 
or procedures that could affect the operation of the equipment. If this happens the 
telephone company will provide advance notice in order for you to make necessary 
modifications to maintain uninterrupted service.
If trouble is experienced with this equipment, for repair or warranty information, 
please contact a Factory Servicenter or other Authorized Servicer. If the equipment 
is causing harm to the telephone network, the telephone company may request that 
you disconnect the equipment until the problem is resolved.
Connection to party line service is subject to state tariffs. Contact the state public 
utility commission, public service commission or corporation commission for 
information.
If your home has specially wired alarm equipment connected to the telephone line, 
ensure the installation of this equipment does not disable your alarm equipment. If 
you have questions about what will disable alarm equipment, consult your 
telephone company or a qualified installer.
WHEN PROGRAMMING EMERGENCY NUMBERS AND(OR) MAKING TEST 
CALLS TO EMERGENCY NUMBERS:
1) Remain on the line and briefly explain to the dispatcher the reason for the call.
2) Perform such activities in the off-peak hours, such as early morning or late 
evenings.
This device complies with Part 15 of the FCC Rules. Operation is subject to the 
following two conditions: (1) This device may not cause harmful interference, and 
(2) this device must accept any interference received, including interference that 
may cause undesired operation.
Privacy of communications may not be ensured when using this phone.
CAUTION:
Any changes or modifications not expressly approved by the party responsible for 
compliance could void the user’s authority to operate this device.
Note:
This equipment has been tested and found to comply with the limits for a Class B 
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 
provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate radio frequency 
energy and, if not installed and used in accordance with the instructions, may cause 
harmful interference to radio communications. However, there is no guarantee that 
interference will not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be determined by 
turning the equipment off and on, the user is encouraged to try to correct the 
interference by one or more of the following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to which the 
receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Some cordless telephones operate at frequencies that may cause interference to 
nearby TVs and VCRs. To minimize or prevent such interference, the base of the 
cordless telephone should not be placed near or on top of a TV or VCR. If 
interference is experienced, move the cordless telephone further away from the TV 
or VCR. This will often reduce, or eliminate, interference.
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							FCC and Other Information
58
Operating near 2.4GHz electrical appliances may cause interference. Move away 
from the electrical appliances.
FCC RF Exposure Warning:
This product complies with FCC radiation exposure limits set forth for an 
uncontrolled environment. To comply with FCC RF exposure requirements the base 
unit must be installed and operated with its antenna located 20 cm or more between 
antenna and all person’s body (excluding extremities of hands, wrist and feet). The 
handset unit may be carried and operated with only the specific provided belt-clip. 
Other non-tested belt-clips or similar body-worn accessories may not comply and 
must be avoided. The base and handset units must not be co-located or operated in 
conjunction with any other antenna or transmitter.
This equipment is hearing aid compatible as defined by the FCC in 47 CFR Section 
68.316. 
A TIA/EIA-IS-968 compliant telephone cord and modular plug is provided with this 
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack that is also TIA/EIA-IS-968 
compliant.
•Environment — do not place the unit in a room where the temperature is less 
than 5°C (41°F) or greater than 40°C (104°F). Allow 10 cm (4) clearance around 
the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, 
shock, or direct sunlight.
•Medical — consult the manufacturer of any personal medical devices, such as 
pacemakers or hearing aids, to determine if they are adequately shielded from 
external RF (radio frequency) energy. (The unit operates in the frequency range of 
2400MHz to 2481MHz, and the power output level can range 0.04 to 0.1 watts.) 
Do not use the unit in health care facilities if any regulations posted in the area 
instruct you not to do so. Hospitals or health care facilities may be using 
equipment that could be sensitive to external RF (radio frequency) energy.
•Routine care — wipe the unit with a soft cloth. Do not use benzine, thinner, or any 
abrasive powder. When you leave the unit unused for a long period of time, 
unplug the AC adaptor from the outlet.
•If there is any trouble — disconnect the unit from the telephone line and connect 
a known working phone. If the known working phone operates properly, have your 
unit repaired by one of the authorized Panasonic Factory Service Centers. If the 
known working phone does not operate properly, consult your telephone 
company. When you hold the phone to your ear, noise might be heard in your Hearing Aid. 
Some Hearing Aids are not adequately shielded from external RF (radio 
frequency) energy. If noise occurs, use an optional headset accessory or the 
speakerphone option (if applicable) when using this phone. Consult your 
audiologist or Hearing Aid manufacturer about the availability of Hearing Aids 
which provide adequate shielding to RF energy commonly emitted by digital 
devices.
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							59For assistance, please call: 1-800-211-PANA(7262)
Useful Information
Index
A
Accessories . . . . . . . . . . . . . . . . . .   2
Answering calls . . . . . . . . . . . . . .   21
Auto talk  . . . . . . . . . . . . . . . .   14, 21
B
Backlit LCD . . . . . . . . . . . . . . . . .   20
Base unit location  . . . . . . . . . . . . .   3
Battery charge . . . . . . . . . . . . . .   3, 9
—Battery information  . . . . . . . . . . .   10
Battery replacement  . . . . . . . . . .   10
Battery strength . . . . . . . . . . . . . . .   9
Belt clip  . . . . . . . . . . . . . . . . . . . .   46
C
Call share  . . . . . . . . . . . . . . . . . .   38
Call Waiting Caller ID display  . . .   43
Call waiting tone  . . . . . . . . . . . . .   43
—Caller ID number auto edit  . . . . .   26
Caller ID service  . . . . . . . . . . . . .   22
Caller List, editing  . . . . . . . . . . . .   25
Caller List, erasing. . . . . . . . . . . .   28
Caller List, storing . . . . . . . . . . . .   27
Caller List, viewing  . . . . . . . . . . .   23
Calling back from the Caller List  . .   24
—Chain dial  . . . . . . . . . . . . . . . . . .   32
Conf (Conference) . . . . . . . . . . . .   38
Conference calls . . . . . . . . . . . . .   38
—Copy phone book  . . . . . . . . .   34, 35
D
Dialing mode . . . . . . . . . . . . . . . .   13
Direct commands  . . . . . . . . . . . .   49
Display language . . . . . . . . . . . . .   13
E
Error messages . . . . . . . . . . . . . .   50
Extension number . . . . . . . . . . . .   36
F
FCC and other information  . . . . .   56
FLASH button  . . . . . . . . . . . . . . .   44
Flash time  . . . . . . . . . . . . . . . . . .   44
—Function menu, 
Direct commands  . . . . . . . . . . .   49
Function menu, selection  . . . . . .   11
Function menu, table . . . . . . . . . .   12H
Handset locator . . . . . . . . . . . . . .  42
Headset, optional . . . . . . . . . . . . .  46
Hold . . . . . . . . . . . . . . . . . . . . . . .  19
I
Incoming call tone  . . . . . . . . . . . .  44
Installation, AC adaptor . . . . . . . . .  8
Installation, battery. . . . . . . . . . . . .  9
Installation, charger unit. . . . . . . . .  8
Installation, telephone line cord . . .  8
Intercom call  . . . . . . . . . . . . . . . .  36
Intercom, paging  . . . . . . . . . . . . .  36
K
Key tone. . . . . . . . . . . . . . . . . . . .  45
L
LCD contrast  . . . . . . . . . . . . . . . .  17
Lighted handset keypad. . . . . . . .  20
Line mode  . . . . . . . . . . . . . . . . . .  14
Location of controls . . . . . . . . . . . .  6
M
Making calls . . . . . . . . . . . . . .  18, 19
—Message alert  . . . . . . . . . . . . . . .  17
Microphone  . . . . . . . . . . . . . . . . .  18
Mute . . . . . . . . . . . . . . . . . . . . . . .  42
N
Navigator key . . . . . . . . . . . . . . . . .  7
Noise . . . . . . . . . . . . . . . . . . . . . . .  3
P
Pause. . . . . . . . . . . . . . . . . . . . . .  43
—Phone Book . . . . . . . . . . . . . . . . .  29
—Phone book, copying . . . . . . .  34, 35
Phone book, dialing . . . . . . . . . . .  31
Phone book, editing . . . . . . . . . . .  33
Phone book, erasing  . . . . . . . . . .  33
Phone book, names . . . . . . . . . . .  30
Phone book, storing . . . . . . . . . . .  29
Power failure  . . . . . . . . . . . . . . . . .  8
Pulse service . . . . . . . . . . . . . . . .  42
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							Index
60
R
Redial . . . . . . . . . . . . . . . . . . . . . . 19
Redial list  . . . . . . . . . . . . . . . . . . . 19
—Registration  . . . . . . . . . . . . . . . . . 45
Ringer off  . . . . . . . . . . . . . . . . 15, 21
Ringer tone . . . . . . . . . . . . . . . . . . 16
Ringer volume  . . . . . . . . . . . . . . . 15
Rotary service, tone dialing  . . . . . 42
S
Safety instructions  . . . . . . . . . . . . 55
Shipping product for 
service  . . . . . . . . . . . .   Back Cover
Soft keys . . . . . . . . . . . . . . . . . . . . . 7
Specifications . . . . . . . . . . . . . . . . 63
SP-phone . . . . . . . . . . . . . . . . . . . 18
T
—Transferring a call. . . . . . . . . . . . . 37
Troubleshooting  . . . . . . . . . . . . . . 52
TTY . . . . . . . . . . .   2, 62, Back Cover
V
VE (Voice Enhancer)  . . . . . . . . . . 20
—VM (Voice Mail)  . . . . . . . . . . . . . . 39
—Voice enhancer technology  . . . . . 20
Volume control . . . . . . . . . . . . . . . 19
W
Wall mounting . . . . . . . . . . . . . . . . 47
Warranty . . . . . . . . . . . . . . . . . . . . 61
• “—” indicates important information 
and frequently used features.
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