Panasonic Kx Mb271 Operating Instructions Manual

10. Useful Information
61
10.2.2 Using Device Monitor
You can confirm the setting information and current 
status of the unit from your computer.
1Start Multi-Function Station.
2[Utilities] i [Device Monitor]
LThe [Device Monitor] window will appear.
3Confirm the status of the unit.
[Status]: Current status of the unit
Note:
LAdditional information (toner and recording paper 
status, unit information, etc.) will be displayed in 
[Status] tab by clicking [Advanced Information].
LThe status of the unit...

10. Useful Information
62
10.4 Optional handset unit (KX-
MB781 only)
You can add the optional handset unit. See page 6 for 
accessory information.
1Connect the handset cord (1).
2Connect the handset connector (2).
LRemove the seal from the handset unit 
connection jack if attached.
3Insert the tab (3) and rib (4).Caution:
LWhen moving the unit, be sure to hold by the 
grip. Do not hold by the handset unit.
To remove the handset unit
1.Pull the handset unit slightly forward (1), then lift it in 
the...

11. Help
63
For assistance, please visit http://www.panasonic.com/help
11 Help
11.1 Error messages – Reports (KX-MB781 only)
If a problem occurs during fax transmission or reception, one of the following messages will be printed on the 
confirmation and journal reports (page 35).
MessageCodeCause & Solution
COMMUNICATION ERROR40-42
46-72
FFLA transmission or reception error occurred. Try 
again or check with the other party.
43
44LA line problem occurred. Connect the telephone line 
cord to a different...

11. Help
64
For assistance, please visit http://www.panasonic.com/help
11.2 Error messages – Display
If the unit detects a problem, one or more of the following messages will appear on the display.
DisplayCause & Solution
“CALL SERVICE”LThere is something wrong with the unit. Contact our service personnel.
“CARRIAGE ERROR”LThere is something wrong with the carriage sensor. Contact our service 
personnel.
“CHANGE DRUM”LThere is something wrong with the drum unit. Replace the drum unit and the 
toner...

11. Help
65
For assistance, please visit http://www.panasonic.com/help “NO FAX REPLY”LThe other party’s fax machine is busy or has run out of recording paper. Try 
again.
“OUT OF PAPER 
INPUT TRAY #2”LRecording paper is not installed in the manual input tray. Install paper (page 
26).
“PAPER JAMMED”
“OPEN TOP COVER”LA recording paper jam occurred. Remove the jammed paper (page 74).
“PC FAIL OR BUSY”LThe cable or the computer power cord is not connected correctly. Check the 
connections (page 15, 22)....

11. Help
66
For assistance, please visit http://www.panasonic.com/help
Troublesh ooting
11.3 When a function does not work
11.3.1 General
ProblemCause & Solution
The unit does not work.LCheck the connections (page 15, 22).
The output tray becomes full 
quickly or the recording 
paper does not stack properly 
on the output tray.LHigh humidity may cause the recording paper to curl. Try turning the paper 
over and re-inserting it. If the curl on the paper is heavy, please remove it 
from the output tray. If...

11. Help
67
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11.3.2 Printing problems
11.3.3 Scanner
ProblemCause & Solution
The printing quality is poor.LSome paper has instructions recommending which side to print on. Try 
turning the recording paper over.
LYou may have used paper with a cotton and/or fiber content that is over 
20%, such as letterhead or resume paper.
LThe recording paper is too damp. Use new paper.
LThe remaining toner is low. Replace the toner cartridge.
LTo check the drum...

11. Help
68
For assistance, please visit http://www.panasonic.com/help
11.3.4 Copier
11.3.5 Fax (KX-MB781 only)
The name of the desired 
computer will not be 
displayed on the unit when 
scanning documents from 
the unit (KX-MB781, LAN 
connection only).LThe printer driver has not been installed. Install it on your computer (page 
22).
LThe PC name list up feature has been set to [Off]. Set to [On] in the 
[Settings] (page 24).
LThe maximum number of computers on the LAN is connected to the unit (up 
to...

11. Help
69
For assistance, please visit http://www.panasonic.com/help The other party complains 
that received documents are 
too dark and cannot be read.LYou used a colored paper as a document. Change the contrast (page 30) 
and make a lighter copy of the document, using “TEXT” resolution (page 
30), and try again.
I cannot receive documents.LYou may have subscribed to a voice mail service due to service packs 
offered by your telephone company. Fax reception may not be possible 
when voice mail is...

11. Help
70
For assistance, please visit http://www.panasonic.com/help I cannot hear a dial tone.LThe telephone line cord is connected to the [EXT] jack on the unit. Connect 
to the [LINE] jack (page 15).
LIf you use a splitter/coupler to connect the unit, remove the splitter/coupler 
and connect the unit to the wall jack directly. If the unit operates properly, 
check the splitter/coupler.
LDisconnect the unit from the telephone line and connect a known working 
telephone. If the working telephone...