Panasonic Kx Fpc161 Operating Instructions Manual

							Features Summary
61
CodeFeature & DisplaySettingsHow the unit operates
(The default setting is in bold type.)See page 50 for details.
#70Signaling your pager
If you have a pager and wish to
know when your unit receives a
fax, activate this feature.FAX PAGER CALL
MODE=OFF[±]
ON
OFF
#77Changing the receive mode in
the AUTO ANSWER setting
AUTO ANSWER
MODE=FAX ONLY[±]
FAX ONLY
TEL/FAX“FAX ONLY”: Facsimile only mode
(p. 45)
“TEL/FAX”: Telephone/Facsimile
mode (p. 46, 47)
#78
Changing the TEL/FAX delayed
ring setting
If you use an extension telephone
in TEL/FAX mode, select the
desired number of rings of the
extension telephone.TEL/FAX RING
RINGS=2[±]
1, 2, 3, 4
#80Resetting on advanced features
to their default settings
SET DEFAULT
RESET=NO[±]
YES
NO
See pages 46 and 47 for details.
1.Follow steps 1 and 2 on page 60.
2.Press 
or to select
“YES”.
3.Press .
4.Press again.
5.Press .
MENU
SET
SET
You can confirm the status of the
other party’s machine.
lIf the ring back tone continues, the
other party’s machine may not be
a facsimile or may have run out of
paper. Check with the other party.
lThe connecting tone volume
cannot be adjusted. #76Setting the connecting tone
If you often have trouble when
sending a fax, this feature allows
you to hear connecting tones: fax
tone, ring back tone and busy tone.CONNECTING TONE
MODE=ON[±]
ON
OFF 
						

							62
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Reports!
Communication message
COMMUNICATION ERROR
DOCUMENT JAMMED
ERROR-NOT YOUR UNIT
MEMORY FULL
NO DOCUMENT
OTHER FAX NOT RESPOND
PRESSED THE STOP KEY
OK40–42
46–52
58, 65 
68, 72
FF
43
44
—
54
59
70
—
—
—
—
—
lA transmission or reception error occurred. Try
again or check with the other party.
lA line problem occurred. Connect the telephone
line cord to a different jack and try again.
lAn overseas transmission error occurred. Try using
the overseas mode of feature #23 (p. 58).
lThe document is jammed. Remove the jammed
document (p. 72).
lA transmission or reception error occurred
because of a problem with the other party’s fax
machine. Check with the other party.
lThe document was not received due to memory
being full.
lThe document was not fed into the unit properly.
Reinsert the document and try again.
lThe other party’s fax machine is busy or has run
out of recording paper. Try again.
lThe document was not fed properly. Reinsert the
document and try again.
lThe other party’s fax machine rings too many
times. Send the fax manually – dial the number,
confirm the fax tone, and press  .
lThe other party’s machine is not a facsimile.
Check with the other party.
lThe number you dialed is not in service.
lwas pressed and fax communication was
canceled.
lFax communication was successful.
STOP
FAX/START
Error
codeCause & solution
If your unit cannot send a fax, check the following:
— the number you dialed is correct,
— the other party’s machine is a facsimile.
If the problem remains, correct it by following the communication message printed on the
sending and journal reports (p. 36). 
						

							63
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display!
If the unit detects a problem, one or more of the following messages will appear on the display.
Display messageCause & solution
lThere is something wrong with the unit. Contact our service
personnel.
CALL SERVICE2CALL SERVICE
lThe document was not fed into the unit properly. Reinsert the
document. If misfeeding occurs frequently, clean the document
feeder rollers (p. 74) and try again.  CHECK DOCUMENT
lMemory (telephone numbers, parameters, etc.) has been erased.
Re-program. CHECK MEMORY
lThe covers are open. Close them.
lThe ink film is empty. Replace the ink film with a new one (p. 12).
lThe ink film is not installed. Install it (p. 12).
lThe ink film is slack. Tighten it (see step 7 on page 13). CHECK FILM
COVER OPEN
lThe recording paper is not installed or the unit has run out of
paper. Install paper and press to clear the message.
lThe recording paper is not fed into the unit properly. Reinstall
paper (p. 15) and press to clear the message. 
lThe recording paper has jammed near the recording paper
entrance. Clear the jammed paper (p. 70) and press to
clear the message. Do not install folded or heavily curled paper.
SET
SET
SET
CHECK PAPER
lThe unit has a document in memory. See the other displayed
message instructions to print out the document. FAX INMEMORY
lThe memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper or clear
the jammed paper.
lWhen performing memory transmission, the document being
stored exceeds the memory capacity of the unit. Transmit the
entire document manually. FAXMEMORYFULL
lThere is no space to store new items in the directory. Erase
unnecessary items (p. 29). DIRECTORY FULL
lWhen making a copy, the document being stored exceeds the
memory capacity of the unit. Press to clear the
message. Divide the document into sections.
STOP
MEMORY FULL
(continued) 
						

							64
Error Messages
For fax advantage assistance, call 1-800-435-7329.
Display messageCause & solution
lThe document is jammed. Remove the jammed document (p. 72).
lAttempted to transmit a document longer than 600 mm. Press
to remove the document. Divide the document into two
or more sheets and try again.
STOP
REMOVE DOCUMENT
lThe other party’s fax machine is busy or has run out of recording
paper. Try again. NO FAX REPLY
lArecording paper jam occurred. Clear the jammed paper (p. 70). PAPER JAMMED
lThe unit is checking that there is no slack on the ink film. Wait for
a while. PLEASE WAIT
lThe other party’s fax machine is busy or has run out of recording
paper. Try again. REDIAL TIME OUT
lAtransmission error occurred. Try again. TRANSMIT ERROR
lThe unit is too hot. Let the unit cool down. UNIT OVERHEATED
lThere is something wrong with the modem circuit. Contact our
service personnel. MODEM ERROR 
						

							I cannot make and receive 
calls.
I cannot make calls.
The unit does not work.
The unit does not ring.
The unit displays the following
though the paper is inserted.
The other party complains 
they only hear a fax tone and
cannot talk.
The receive mode does not
function properly.
During programming, I cannot
enter the code or ID number.
The ink film runs out quickly.
The unit beeps.
Whenever I try to retrieve my
voice mail messages, the
retrieval is interrupted by the
fax tone.
The 
button does not function.
HANDSET LOCATOR
CHECK PAPER
65
Operations
For fax advantage assistance, call 1-800-435-7329.
When a function does not work, check here 
before requesting help!
General
Problem
lThe power cord or telephone line cord is not connected.
Check the connections (p. 16).
lIf you used a splitter to connect the unit, remove the
splitter and connect the unit to the wall jack directly. If the
unit operates properly, check the splitter.
lThe dialing mode setting is wrong. Change the setting of
feature #13 (p. 57).
lDisconnect the unit from the telephone line and connect
the line to a known working telephone. If the working
telephone operates properly, contact our service personnel
to have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
lThe ringer volume is set to off. Adjust it (p. 24).
lThe paper is inserted halfway. Insert it correctly (p. 15)
and press to clear the message.
lFAX ONLYmode is set. Tell the other party the number is
only used for faxes.
lChange to TELmode (p. 44) or TEL/FAX mode (p. 46).
l If you use a distinctive ring service, turn AUTO ANSWER
off so that the fax machine is in TELmode.
l If you use a distinctive ring service, make sure you have
set the same ring pattern assigned by the telephone
company (p. 51).
lADistinctive Ring pattern of feature #31 is set (p. 59).
lTEL/FAX mode is set (p. 46, 47).
lAll or part of the numbers are the same. Change the number:
feature #12 (p. 57), #41 (p. 60) and #49 (p. 60).
lThe HELPprinting function, copy function, and reports
also use ink film.
lRecording paper or ink film has run out. Press to
stop the beeps and install paper/ink film.
l You are probably entering 98 or 99 to retrieve your
messages. 9 is the default setting for the fax activation
code. If you use a voice mail service, set the fax activation
feature to off or reprogram the activation code (feature #41
on page 60).
lThe handset is too far from the base unit.
lThe handset is engaged in an outside call.
STOP
SET
Cause & solution
(continued) 
						

							66
Operations
For fax advantage assistance, call 1-800-435-7329.
Cordless handset
ProblemCause & solution
The handset does not work.
The handset does not ring.
An alarm tone sounds when I
pressor
.
An alarm tone sounds
continuously while using the
handset.
Static, sound cuts in/out, fades.
Interference from other
electrical units.
The handset stops working
while being used.
I cannot store a telephone
number in the handset memory.
While storing a telephone
number in the handset, it starts
to ring.
I cannot redial by pressing
.
The handset beeps
intermittently and/or the
RECHARGE indicator flashes.
I charged the battery fully, but
the RECHARGE indicator
flashes.
I cannot receive documents by
pressing on the handset.
FAX
REDIAL
REMOTE SPTALK
lMake sure that the battery is installed correctly (p. 73).
lCharge the battery fully (p. 22).
lClean the charge contacts and charge again (p. 22).
lThe ringer volume is set to off. Press (p. 24).
lThe handset is too far from the base unit. Move closer and
try again.
lPlace the handset on the base unit and try again.
lThe power cord is disconnected. Plug in the power cord.
lQuickly move closer to the base unit or the call will be
terminated within 60 seconds.
lThe power cord is disconnected. Plug in the power cord.
lLocate the handset and the base unit away from electrical
appliances.
lMove closer to the base unit.
lPress to select a clear channel.
lRaise the base unit antenna.
lPlace the handset on the base unit, and disconnect the power
cord to reset the unit. Connect the power cord, and try again.
lYou cannot store a number while the unit is in the talk or
intercom mode.
lDo not pause for over 30 seconds while storing a number.
lTo answer a call, press . The program will be
canceled. Store the number again.
lIf the last number dialed was more than 32 digits long, the
number will not be redialed
lCharge the battery fully (p. 22).
lClean the charge contacts and charge again (p. 22).
lIt is time to replace the battery (p. 73).
lPress until a single beep is heard.FAX
TALK
CH
LOUD/RINGER 
						

							67
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – sending
Problem
lThe telephone line cord is connected to the EXTjack on
the unit. Connect to the LINE jack (p. 16).
lThe other party’s fax machine is busy or has run out of
recording paper. Try again.
lThe other party’s machine is not a facsimile. Check with
the other party.
lThe other party’s fax machine rings too many times. Send
the fax manually – dial the number, confirm the fax tone,
then press .
lIf your line has special telephone services such as call
waiting, the service may have been activated during fax
transmission. Connect the unit to a line that does not have
these services.
lThe extension telephone on the same line is off the hook.
Hang up the extension telephone and try again.
lTry copying the document. If the copied image is clear,
there may be something wrong with the other party’s
machine.
lThe glass or rollers are dirty. Clean them (p. 74).
lUse the overseas transmission mode of feature #23 (p. 58).
lAdd two pauses at the end of the telephone number or
dial manually.
FAX/START
Cause & solution
I cannot send documents.
The other party complains that
letters on their received
document are distorted or not
clear.
The other party complains that
dirty patterns or black lines
appear on their received
document.
I cannot send a fax overseas.
I cannot receive documents.
I cannot receive documents
automatically.
The display shows the
following, but faxes are not
received.
Ablank sheet is ejected. CONNECTING.....
Fax – receiving
Problem
lThe telephone line cord is connected to the EXTjack on
the unit. Connect to the LINE jack (p. 16).
lThe receive mode is set to TELmode. Set to FAX ONLY
mode (p. 45) or TEL/FAX mode (p. 46).
lThe time taken to answer the call is too long. Decrease
the number of rings: feature #06 (p. 56), #30 (p. 59) and
#78 (p. 61).
lThe incoming call is not a fax. Change the receive mode
to TELmode (p. 44).
lIf a blank sheet is ejected after the received document is
printed out, the receiving reduction rate is not programmed
correctly. Program the proper rate in feature #36 (p. 59).
lThe other party placed the document in their fax machine
the wrong way. Check with the other party.
Cause & solution
(continued) 
						

							68
Operations
For fax advantage assistance, call 1-800-435-7329.
Fax – receiving (cont.)
Problem
lThe glass or rollers are dirty. Clean them (p. 74).
lThe other party sent a faint document. Ask them to send a
clearer copy of the document.
lThe thermal head is dirty. Clean it (p. 75).
lSome paper has instructions recommending which side to
print on. Try turning the paper over.
lYou may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as Hammermill
Jet Print for clearer printing.
lPress until a single beep is heard.
lThe memory is full of received documents due to a lack of
recording paper or a recording paper jam. Install paper 
(p. 15) or clear the jammed paper (p. 70).
FAX
Cause & solution
Awhite line or a dirty pattern
appears on your recording
paper.
The printing quality is poor.
I cannot receive documents by
pressing on the handset.
The other party complains that
they cannot send a document.
FAX
I cannot select the desired 
receive mode.
The other party complains that
they cannot send a document.
Receive mode
Problem
lIf you want to set FAX ONLYor TEL/FAX mode:
— select the desired mode using feature #77 (p. 61), and
— press to turn on the arrow (
t) on
the right of the display.
Display:
ON
lIf you want to set TELmode:
— press to turn off the arrow (
t) on
the right of the display.
ON
lThe unit is not in AUTO ANSWER mode. Press
to turn on the arrow (
t) on the right of
the display.
ON
t
AUTO ANSWER
AUTO ANSWER
t
AUTO ANSWER
Cause & solution 
						

							69
Operations
For fax advantage assistance, call 1-800-435-7329.
Using an answering machine
Problem
lYour greeting message on the answering machine is too
long. Shorten the message (up to 10 seconds).
lThe answering machine rings too many times. Set to 1 or
2 rings.
lCheck if the answering machine is turned on and
connected to the fax machine properly (p. 48).
lSet the number of rings on the answering machine to 1 
or 2.
lThe remote access code on your answering machine is
the same as your fax activation code. Set a different
number for features #12 (p. 57) and #41 (p. 60).
lYou did not program your remote access code in your fax
machine correctly. Program the same code that is
programmed on the answering machine to the fax
machine with feature #12 (p. 57).
lThe code may include “#” which is used for certain
features provided by telephone companies. Change the
code on the answering machine to another number which
does not include “#”. Also change the code of the fax
machine with feature #12 (p. 57).
lYour answering machine has run out of recording tape.
Rewind the tape to record messages.
lYou set the answering machine to only give a greeting
message.
Cause & solution
I cannot receive documents
automatically.
I cannot receive voice
messages.
I cannot retrieve recorded voice
messages on the answering
machine from a remote
location.
I pressed the remote access
code to access the answering
machine remotely, but the line
was disconnected.
Callers complain that they
cannot send a document.
Copying
Problem
lYou cannot make a copy during programming. Make the
copy after programming or stop programming.
lThe glass or rollers are dirty. Clean them (p. 74).
lThe thermal head is dirty. Clean it (p. 75).
lSome paper has instructions recommending which side to
print on. Try turning the paper over.
lYou may have used paper with a cotton and/or fiber
content that is over 20%, such as letterhead or resume
paper. We recommend smooth paper such as Hammermill
Jet Print for clearer printing.
Cause & solution
The unit does not make a copy.
Ablack line, a white line or a
dirty pattern appears on the
copied document.
The copied image is distorted.
The printing quality is poor.
ABC
OriginalCopy 
						

							70
Operations / Jams
For fax advantage assistance, call 1-800-435-7329.
If a power failure occurs!
lThe unit will not function.
lThe unit is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
lFax transmission and reception will be interrupted.
lIf delayed transmission of feature #25 (p. 58) is programmed and the start time has passed
during a power failure, transmission will be attempted soon after power is restored.
lIf fax documents are stored in memory, they will be lost. When power is restored, a power
down report will be printed out stating which contents in memory have been erased.
Recording paper jam!
1
Open the front cover by pulling up the center
part.
lIf the handset is on the cradle, take it off
before opening the cover. If the unit does not eject any recording paper during fax reception or copying, the recording
paper has jammed and the display will show the following.
Display:PAPER1JAMMEDCenter part
Front
cover
2
Push the back cover open button (green) on
the right side of the unit. 
OR 
Push the back cover open lever (green)
inside of the unit.
Back cover
open button 
(green)
OR
Back cover 
open lever 
(green)
Back cover
3
Open the back cover.