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Panasonic Kx Fp205 Operating Instruction Manual

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    							10. General Information
    51
    Limited  Wa rranty
    10.4 Limited Warranty
    PANASONIC CONSUMER ELECTRONICS COMPANY, 
    DIVISION OF PANASONIC CORPORATION OF 
    NORTH AMERICA
    One Panasonic Way, Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC. 
    San Gabriel Industrial Park, 
    Ave. 65 de Infantería, Km. 9.5, 
    Carolina, Puerto Rico 00985
    Panasonic Facsimile Product 
    Limited Warranty
    Limited Warranty  Coverage
    If your product does not work properly because of a defect in materials or workmanship, Panasonic 
    Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) 
    will, for the length of the period indicated on the chart below, which starts with the date of original purchase 
    (“Limited Warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) 
    replace it with a new or a refurbished product. The decision to repair or replace will be made by the 
    warrantor.
    Batteries, antennas, ink film, toner cartridge, drum unit, and ink cartridge (as may be applicable), and 
    cosmetic parts (cabinet) are not warranted under this Limited Warranty.
     
    During the “Labor” Limited Warranty period there will be no charge for labor.  During the “Parts” Limited 
    Warranty period, there will be no charge for parts.  You must carry-in or mail-in your product during the 
    Limited Warranty period.  This Limited Warranty only applies to products purchased and serviced in the 
    United States or Puerto Rico. This Limited Warranty is extended only to the original purchaser and only 
    covers products purchased as new.  A purchase receipt or other proof of the original purchase date is 
    required for Limited Warranty service.
    Carry-In or Mail-In Service
    For Carry-In or Mail-In Service in the United States call 1-800-HELP-FAX (1-800-435-7329)
    For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.  
    Limited Warranty Limits And Exclusions
    This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT 
    COVER normal wear and tear or cosmetic damage.  The Limited Warranty ALSO DOES NOT COVER 
    damages which occurred in shipment, or failures which are caused by products not supplied by the 
    warrantor such as non Panasonic ink film, toner cartridge or drum unit, or failures which result from 
    accidents, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty 
    installation, set-up adjustments, signal reception problems, misadjustment of consumer controls, improper 
    maintenance, power line surge, improper voltage supply, lightning damage, modification, or commercial use 
    (such as in a hotel, office, restaurant, or other business), rental use of the product,  service by anyone other 
    than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.
    THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY 
    COVERAGE”.  THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL 
    DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF 
    THIS LIMITED WARRANTY.  (As examples, this excludes damages for lost time, cost of having someone 
    remove or re-install an installed unit if applicable, or travel to and from the servicer. The items listed are not 
    exclusive, but are for illustration only.)  ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE 
    WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
    FAX categories Parts Labor
    Laser Facsimile Thermal Transfer Facsimile 6 Months
    1 (one) Year6 Months
    1 (one) Year
    FP205-PFQX2559ZA-en.book  Page 51  Friday, March 10, 2006  3:55 PM 
    						
    							10. General Information
    52
    Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations 
    on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.
    This Limited Warranty gives you specific legal rights and you may also have other rights which vary from 
    state to state. If a problem with this product develops during or after the Limited Warranty period, you may 
    contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the 
    warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.
    PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR 
    RESPONSIBILITY.
    For In Limited Warranty product service
     Call toll-free 1-800-HELP-FAX (1-800-435-7329) 
    for the location of an authorized servicenter.
    For out of Limited Warranty technical and 
    troubleshooting support: Panasonic offers two 
    value based, cost effective, solutions:
    1. Panasonic Continued Services 900 fee 
    based support: 1-900-FAX-HELP (1-900-329-
    4357)
    This exceptional service is charged directly to 
    your telephone bill at only $2.49 per minute.
    2. Panasonic Premier Service Club (PPSC):  
    1-800-435-7329
    PPSC provides toll free troubleshooting support 
    at only $7.99 for a one time sampler or $23.95 
    for a one year or 5 call membership. These 
    services are billed directly to your major credit 
    card.
    Both of these comprehensive programs provide 
    real time, live agent support for customers who 
    are not eligible for coverage under the limited 
    warranty.
    Terms and prices are subject to change without 
    notice.When you ship the product
     Carefully pack your unit, preferably in the original 
    carton.
     Attach a letter, detailing the symptom or problem, 
    to the outside of the carton.
     Send the unit to an authorized servicenter, 
    prepaid and adequately insured.
     Do not send your unit to the Panasonic 
    Consumer Electronics Company or to any 
    executive or regional sales office. These 
    locations do not repair consumer products.
    FP205-PFQX2559ZA-en.book  Page 52  Friday, March 10, 2006  3:55 PM 
    						
    							10. General Information
    53
    Cus tome r Serv ic es
    10.5 Customer Services directory
    Customer Services Directory
    Panasonic Puerto Rico, Inc.  
    San Gabriel Industrial Park, Ave. 65 de Infantería, Km. 9.5, Carolina, Puerto Rico 00985
    Phone (787) 750-4300   Fax (787) 768-2910
     (Monday - Friday 8:30 am to 4:30 pm, EST.)
    For hearing or speech impaired TTY users, TTY: 1-877-833-8855
    For hearing or speech impaired TTY users, TTY: 1-866-605-1277
    Purchase Parts, Accessories and Instruction Books online for all Panasonic 
    Products by visiting our Web Site at:
    http://www.pasc.panasonic.com
    or, send your request by E-mail to:
    [email protected]
    You may also contact us directly at:
    1-800-332-5368 (Phone)  1-800-237-9080 (Fax Only) 
    (Monday - Friday 9 am to 8 pm, EST.)  
    Panasonic Services Company
    20421 84th Avenue South, Kent, WA 98032
    (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)
    Obtain Product Information and Operating Assistance; locate your nearest 
    Dealer or Servicenter; purchase Parts and Accessories; or make Customer 
    Service and Literature requests by visiting our Web Site at:
    http://www.panasonic.com/consumersupport
    or E-mail us via: 
    [email protected]
    Contact:
    For in Limited Warranty programming and Troubleshooting Support:
    Fax Advantage assistance and Service Location finder: 1-800-HELP-FAX (435-7329)
    For out of Limited Warranty technical and troubleshooting support: 
    Panasonic offers two value based, cost effective, solutions:
    1. Panasonic Continued Services 900 fee based support: 1 900 FAX HELP (1 900 329 4357) 
    This exceptional service is charged directly to your telephone bill at only $2.49 per minute.
    2. Panasonic Premier Service Club (PPSC): 1 800 435 7329 
    PPSC provides toll free troubleshooting support at only $7.99 for a one time sampler or $23.95 for a 
    one year or 5 call membership. These services are billed directly to your major credit card.
    Both of these comprehensive programs provide real time, live agent support for customers who are not 
    eligible for coverage under the limited warranty. Terms and prices are subject to change without notice.
    Accessory Purchases
    Service in Puerto Rico
    FP205-PFQX2559ZA-en.book  Page 53  Friday, March 10, 2006  3:55 PM 
    						
    							11. Index
    54
    11 .  I nd ex
    11.1 Index
    # #00 Quick Setup: 13
    #01 Date and time: 14
    #02 Your logo: 14
    #03 Your fax number: 15
    #04 Confirmation report: 20
    #06 FAX ring count: 31
    #13 Dialing mode: 31
    #16 Paper size: 31
    #17 Ringer tone: 31
    #22 Automatic journal report: 20
    #23 Overseas mode: 32
    #25 Delayed send: 32
    #26 Automatic Caller ID list: 32
    #31 Distinctive Ring: 27
    #32 Fax ring pattern: 27
    #33 Time adjustment: 33
    #34 Quick scan: 20, 28
    #36 Receiving reduction: 33
    #39 LCD display contrast: 33
    #41 Fax activation code: 34
    #44 Memory reception alert: 34
    #46 Friendly reception: 34
    #72 Flash time: 34
    #75 Caller ID number auto edit: 18
    #76 Connecting tone: 34
    #80 Set default: 35
    A Accessories: 6
    A4 paper guide: 10
    Paper support: 10
    Paper tray: 10
    Advanced features: 32
    B Basic features: 31
    BROADCAST LIST: 47
    Broadcast transmission: 22
    Button description: 7
    C Caller ID
    Calling back: 18
    Storing: 19
    CALLER ID LIST (Feature #26): 17, 47
    Caller ID number auto edit feature (Feature #75): 18
    Character table: 14
    Cleaning: 45
    Confirmation report (Feature #04): 20
    Connecting tone (Feature #76): 34
    Connections: 12
    Copy: 28
    Collation: 28
    Enlarge/Reduce: 28
    D Date and time (Feature #01): 14
    Delayed transmission (Feature #25): 32
    Dialing mode (Feature #13): 31
    Display
    Contrast (Feature #39): 33
    Error messages: 37
    Distinctive Ring service (Feature #31): 27Document size: 21
    E Error messages: 36
    Extension telephone: 24
    F Fax activation code (Feature #41): 34
    Fax number (Feature #03): 15
    FAX ONLY mode: 23, 24
    Flash time (Feature #72): 34
    Friendly reception (Feature #46): 34
    H Help: 13
    BASIC SETTINGS: 13
    CALLER ID: 13
    COPIER: 13
    ERRORS: 13
    FAX SND/RCV: 13
    FEATURE LIST: 13
    FILM ORDER SHEET: 13
    Q and A: 13
    REPORTS: 13
    I Ink film: 8
    J Jams
    Document: 44
    Recording paper: 43
    JOURNAL REPORT (Feature #22): 20, 47
    Junk fax prohibitor: 26
    L Logo (Feature #02): 14
    O One touch: 16
    Overseas mode (Feature #23): 32
    P Paper size (Feature #16): 31
    Phonebook
    Making a phone call: 16
    Sending faxes: 21
    Storing: 16
    PHONEBOOK LIST: 47
    Power failure: 42
    PRINTER TEST: 47
    Programming: 30
    Q Quick scan (Feature #34): 20, 28
    Quick Setup (Feature #00): 13
    R Receiving alert (Feature #44): 34
    Receiving faxes
    Automatically: 24
    Manually: 24
    Receiving reduction (Feature #36): 33
    Recording paper: 11, 48
    Redialing: 20, 21
    Reports
    Broadcast programming: 47
    Broadcast sending: 22
    Caller ID: 47
    Confirmation: 20
    Journal: 20, 47
    Phonebook: 47
    Power down: 42
    Printer test: 47
    Setup: 47
    FP205-PFQX2559ZA-en.book  Page 54  Friday, March 10, 2006  3:55 PM 
    						
    							11. Index
    55
    Reset (Feature #80): 35
    Resolution: 28
    Ring count
    FAX ONLY (Feature #06): 31
    Ringer tone (Feature #17): 31
    Ring pattern for Distinctive Ring (Feature #32): 27
    S Sending faxes
    Broadcast: 22
    From memory: 20
    Manually: 20
    One touch: 21
    Phonebook: 21
    SETUP LIST: 47
    Storing
    Broadcast: 22
    One touch: 16
    Phonebook: 16
    T TEL mode: 23, 24
    Time adjustment (Feature #33): 33
    V Vo l u m e :  13
    FP205-PFQX2559ZA-en.book  Page 55  Friday, March 10, 2006  3:55 PM 
    						
    							PFQX2559ZA     CM0306DT0
    Free peace of mind,
     direct from Panasonic
    NO EXTRA COST 
    ■6-month limited warranty1: parts, labor, and toll-free
     help line
    2
    ■Free replacement3 and repair program
    FAX ADVANTAGE PROGRARAM
    PFQX2559ZACM0306DT0
    KX-FP205
    Proof of Purchase
    Panasonic FAX ADVANTAGE PROGRAM
    Panasonic Consumer Electronics 
    Company, Division of Panasonic 
    Corporation of North America
    One Panasonic Way, Secaucus, 
    New Jersey 07094
    Panasonic Puerto Rico, Inc.
    San Gabriel Industrial Park,  
    Ave. 65 de Infantería, Km. 9.5, 
    Carolina, Puerto Rico 00985
    The Panasonic Fax Advantage Consumer Service Program.
    Panasonic knows that if your fax machine is not up and running, 
    neither is your business. That’s why we created the Panasonic 
    Fax Advantage Program. Included at no extra cost with the 
    purchase of a new and unused Panasonic Fax Machine (along 
    with included handset), the Fax Advantage Program can provide 
    a free replacement unit
    3 if your original unit is in need of repair.
    Here’s how it works:
    1.  If you have a problem with your fax that you purchased new 
    and unused while it is covered by the period of limited 
    warranty
    1, call our toll-free help-line at 1-800-HELP-FAX2.
    2. Talk to one of our technical experts to diagnose your problem 
    over the phone.
    3. If repairs are necessary and you are entitled to service under 
    the terms and conditions of the limited warranty
    4, we will send 
    a refurbished replacement unit to you by Ground service 
    delivery. 
    The shipping method is upgradable for an extra 
    charge.
    A second option available under our limited warranty is to mail-in 
    or carry-in your fax to one of our Regional Service centers, where 
    the unit will be repaired and returned to you.
    Instructions:
    If you choose to receive a replacement unit under the Fax 
    Advantage Program, Panasonic will provide a replacement unit 
    which will be completely refurbished, quality-tested by Panasonic 
    technicians and individually hand-inspected before it is shipped to 
    you. You will keep the replacement unit and send the original unit to 
    us in the replacement unit’s box. Contact the shipper who will pick 
    up the unit at no charge to you, should it be determined that you 
    are entitled to warranty service. A proof-of-purchase must be 
    included with the returned product. Any unit that is replaced by 
    Panasonic and not shipped with proper proof-of-purchase by you 
    will be subject to a minimum $100.00 charge. The original unit must 
    be properly packaged in the same manner as the replacement unit, 
    utilizing the packing materials provided. Damage due to improper or 
    inadequate packing will be charged to you as an out-of-warranty 
    cost.
    If our 1-800-HELP-FAX technicians determine that your unit 
    may be an “out-of-box failure”5, we will attempt to provide you 
    with a factory-new replacement unit6. You must ship a copy of 
    your receipt with your original unit to verify that you purchased 
    the unit within 10 days prior to your 1-800-HELP-FAX call.
    Requirements:
    You must give our technicians a valid credit card number 
    (Discover, VISA, Master Card, or American Express/Optima). 
    Product that is not returned to Panasonic by 10 business days 
    after shipment of the replacement product will be charged to 
    your credit card account at Panasonic’s Suggested Retail Price 
    (see dealer for details). If your original unit is not eligible for 
    warranty service, your card will be charged for the non-warranty 
    repair of the unit at Panasonic’s current rate for parts and labor 
    and for any shipping charges associated with this program. If 
    you do not wish to pay out-of-warranty repair costs, you will be 
    responsible for returning the replacement unit to Panasonic and 
    for paying all shipping charges associated with this program
    including the delivery of the replacement product to you, 
    shipment of the problem unit to Panasonic, shipment of the 
    replacement unit back to Panasonic and the return of your 
    original unit back to you. Credit status will be verified prior to 
    sending the replacement product.
    1.  See dealer for limited warranty details.
    2. 
    After the fax advantage program, contact our Continued Services 
    Technical Support Line at 1-900-FAX-HELP (1-900-329-4357), for fee 
    based technical support.
    3.  Replacement unit is refurbished.
    4.  Replacement program is only available in the 50 United  
    States, is subject to termination at any time without 
    advance notice, and does not cover optional accessories.
    5.  “Out-of-box failure” is an inoperable unit that was purchased 
    no more than 10 days prior to your 1-800-HELP-FAX call, 
    and would otherwise qualify for warranty service under the 
    terms and conditions of the limited warranty.
    6.  Panasonic reserves the right to send a refurbished unit.
    FP205-PFQX2559ZA-en.book  Page 56  Friday, March 10, 2006  3:55 PM 
    						
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